Scaling Care at Home with CareCentrix’s President and SVP
On the “Claim to Fame” DME podcast, host Alex interviews Hailey Sofiane, President of CareCentrix, and Michael Ducharme, SVP of Product and Analytics, about CareCentrix’s role as a home benefit manager across home health, DME, infusion, sleep, palliative, and post-acute care for health plan clients covering roughly 22 million members. They describe managing provider networks, utilization management, timely delivery, outcomes, and cost-of-care impacts such as reducing readmissions, emphasizing that speed and “right care” are critical. Michael highlights ecosystem friction from poor…
The skinny
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