Latest / The Construction Leadership Podcast: Executive Strategies to Build Elite Teams & Consistently Deliver On-Time, Under Budget
Ep. 40 :: Online Ordering to Enhance Relationships with Ryan Stensland of GMS / Pioneer Materials
Our guest today is Ryan Stensland, General Manger at Pioneer Materials West in Colorado. In addition to leading seven locations from Denver to Grand Junction to Casper, Wyoming, Ryan led the effort to launch the online ordering capabilities for the GMS family of brands. Despite challenges technical and emotional, Ryan successfully implemented online ordering which now accounts for nearly 20% of his sales—saving his customers and his team time while improving communication. An initial concern from skeptics was the potential loss of personal connection with customers. In this episode, Ryan…
The skinny
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