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Episode 327: When Clients Don’t Pay: A Bookkeeper’s Survival Guide

Late payments, ghosted invoices, and clients who disappear after the work is done—sound familiar? Jo and Zoe aren’t holding back in this episode as they share the harsh realities of working with difficult clients, including the jaw-dropping story of one who needed a restraining order. This conversation is packed with hard-won lessons and real-life experiences, as well as practical strategies to help you protect your business. You’ll hear how to spot red flags early, set watertight payment terms, build stronger onboarding systems, and draw professional boundaries that actually get respected…

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