#264 - Behavioral Insights (with Dr. Dustin Sachs)
Most cybersecurity programs are built on rigid “best practices” that assume people will behave rationally, consistently, and exactly as policy dictates; even under stress, time pressure, and uncertainty. In reality, humans don’t work that way. Cognitive bias, fatigue, incentives, and real-world constraints cause well-intentioned employees, analysts, and leaders to make decisions that quietly undermine security. The result? Incident response stalls, SOCs drown in noise, and organizations continue to repeat the same failures, even while believing they’re “doing everything right.” In this…
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