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Latest / Business-First Creatives: Client Experience & Systems for Service Providers

How to Build a Client Experience That Gets You Reviews, Referrals, and Repeat Clients Without Switching CRMs.

I gave three talks in three groups on three consecutive days this week, and in the last one I made an announcement I need to make here too: Systems in Session is no longer Dubsado-or-HoneyBook-pick-your-poison.

I'll now build your client experience inside any of the five CRMs I actually recommend — Dubsado, HoneyBook, 17hats, Sprout Studio, or VSCO Workspace (formerly Táve). Because you were never paying me to teach you how to push buttons in a tool. You're paying me for reviews, referrals, and repeat clients.

Also in this one: what's changed at all five CRMs recently, why I'll look at an…

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