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Episode 37 - The 80/20 Rule: Identifying High-Impact Process Changes

You've spent hours this month fixing process problems, and the numbers barely moved. Here's why: you were fixing the loud stuff, not the heavy stuff, and those are almost never the same thing.

This episode uses Toby's Taco Truck and a real Friday lunch rush to show exactly how the 80/20 rule finds the twenty percent of your process quietly driving eighty percent of your problems. You'll hear how one overlooked step was costing more time than every other fix combined, and walk away with the exact audit method to find your own version of it.

Find the companion post and the full written audit…

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