Long queues, broken toilets and water shortages are causing frustration for social grant beneficiaries at the SASSA office in Umlazi, south of Durban. Some people say they arrive as early as 4am, only to be turned away when the office closes early because of water problems. SASSA says the conditions are an occupational health hazard and that it is looking for alternative office space.

The National Briefing · Sep 23, 2026 · 2m

Guest: Mbizeni Mdlalose, SASSA KZN Spokesperson