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EXPLAINER- PLANS TO KEEP HOME AFFAIRS ONLINE (14 MAY 2025)

New minister. New moves. But will it mean fewer queues? The Problem?

If you’ve ever stood in line for a passport, ID or birth certificate and watched the Home

Affairs computer system crash like it’s 2007, you’re not alone. The tech breakdowns

are so common, they’ve become a meme.

So what’s being done? Minister Leon Schreiber is shaking things up:

+ The CSIR was hired to investigate all the system failures.

+ Their solution? Upgrade the entire tech stack, apps, infrastructure, the works.

+ Plus, they’re trying to ditch SITA (the state IT agency) completely.

The skinny

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