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What Eavesdropping Taught Him About Business & Life | Tom Vander Well
What can listening to more than 100,000 business conversations teach us about people, leadership, relationships, and life?
In this powerful episode, I sit down with Tom Vander Well, CEO of Intelligentics, customer experience expert, author, speaker, actor, writer, and host of the Wayfarer podcast.
For more than 30 years, Tom has analyzed customer service calls, sales conversations, tech support interactions, and countless human moments. Along the way, he discovered something fascinating: business conversations often reveal much more about the human condition than we realize.
Tom is also the…
The skinny
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