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Good Friction and Bad Friction at Work
The conversation delves into the concept of friction in talent acquisition processes, exploring the distinction between good and bad friction. It also highlights the impact of automating bad processes and introduces 'The Friction Project' as a resource for understanding and addressing friction in organizational processes.
Takeaways
Friction in talent acquisition
Understanding and addressing friction in processes
Chapters
00:00 Friction in Talent Acquisition
09:50 The Friction Project
The skinny
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