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Latest / R3ciprocity.com - Prof David Maslach: Innovation; Research Life; Striving Towards Happiness

What Business Schools Don’t Teach: Empathy Changes Everything

You’re not going to like this—but I’ve come to believe it’s true:

We’re not teaching people empathy.

Not in business school.

Not in PhD programs.

Not in most classrooms.

We’re teaching performance.

Frameworks.

Strategy.

Execution.

But not how to read a room.

Not how to ask:

“How is this person actually feeling right now?”

Or: “How do I show up in a way that helps, not harms?”

I used to think empathy was soft.

I now believe it’s the core skill that makes or breaks your success—

in research, in business, and in life.

The thing is… I’m naturally empathetic.

And for a long time, I assumed…

The skinny

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