Latest / Omni Talk Retail / Is Rural America Dollar General’s Secret Weapon Against Amazon? | Fast Five Shorts
Transcript
- 0:00Dollar
- 0:00General
- 0:00is
- 0:00expanding
- 0:01its
- 0:01proprietary
- 0:02MYDG
- 0:03delivery
- 0:04same
- 0:04day
- 0:04delivery
- 0:05service
- 0:05to
- 0:05more
- 0:06than
- 0:0617,000
- 0:06stores,
- 0:07many
- 0:08in
- 0:08rural
- 0:08communities,
- 0:09directly
- 0:10competing
- 0:10with
- 0:10Amazon's
- 0:11rural
- 0:11delivery
- 0:12expansion.
- 0:13According
- 0:13to
- 0:14Chain
- 0:14Storage,
- 0:15this
- 0:15expansion
- 0:15comes
- 0:16as
- 0:16Amazon
- 0:16invested
- 0:17more
- 0:17than
- 0:174
- 0:18billion
- 0:18in
- 0:192025
- 0:19to
- 0:19expand
- 0:20its
- 0:20rural
- 0:20U.S.
- 0:21delivery
- 0:21network
- 0:22to
- 0:22speed
- 0:22up
- 0:22delivery
- 0:23for
- 0:23millions
- 0:23of
- 0:24customers
- 0:24in
- 0:24less
- 0:24densely
- 0:25populated
- 0:25areas.
- 0:27Dollar
- 0:27General
- 0:28data
- 0:28indicates
- 0:29that
- 0:29approximately
- 0:3075%
- 0:31of
- 0:31the
- 0:31US
- 0:32population
- 0:32lives
- 0:32within
- 0:33five
- 0:33miles
- 0:34of
- 0:34one
- 0:34of
- 0:34its
- 0:35stores,
- 0:35which
- 0:35is
- 0:35incredible,
- 0:37positioning
- 0:37the
- 0:37company
- 0:37to
- 0:38support
- 0:38same
- 0:38day
- 0:38delivery
- 0:39in
- 0:39underserved
- 0:40rural
- 0:40communities.
- 0:41Lydia
- 0:41Thatcher,
- 0:42VP
- 0:42of
- 0:42Digital
- 0:43Commerce
- 0:44at
- 0:44Dollar
- 0:44General,
- 0:45stated,
- 0:45MYDG
- 0:46delivery
- 0:46is
- 0:47helping
- 0:47bridge
- 0:47the
- 0:47digital
- 0:48gap
- 0:48by
- 0:48extending
- 0:49same
- 0:49day
- 0:49delivery
- 0:50to
- 0:50rural
- 0:50communities
- 0:51nationwide
- 0:53through
- 0:53Saturday,
- 0:53February
- 0:5428th.
- 0:54So
- 0:55that's
- 0:55a
- 0:55month
- 0:56from
- 0:56today.
- 0:57Dollar
- 0:58General
- 0:58is
- 0:59providing
- 0:59customers
- 1:00with
- 1:00free
- 1:00delivery
- 1:01on
- 1:01one
- 1:02MyDG
- 1:03delivery
- 1:03order
- 1:03using
- 1:04their
- 1:04MyDG.
- 1:05You
- 1:05have
- 1:05to
- 1:06say
- 1:06MYDG
- 1:06a
- 1:06lot
- 1:07in
- 1:07this
- 1:07one.
- 1:07I
- 1:07know
- 1:07it's
- 1:08a
- 1:08lot
- 1:08of
- 1:08MyDGs.
- 1:09They're
- 1:10offering
- 1:10free
- 1:10delivery
- 1:11on
- 1:11MyDG
- 1:12delivery
- 1:12order
- 1:13using
- 1:13their
- 1:13MYDG
- 1:14Rewards
- 1:14account
- 1:15with
- 1:15the
- 1:15option
- 1:16to
- 1:16expedite
- 1:17orders
- 1:17to
- 1:17one
- 1:18hour
- 1:18or
- 1:18less
- 1:18for
- 1:19an
- 1:19additional
- 1:19$1
- 1:20fee.
- 1:21Sticking
- 1:21with
- 1:21the
- 1:21Dollar
- 1:22General
- 1:22thing
- 1:22there,
- 1:23DOL
- 1:24provides
- 1:25same
- 1:25day
- 1:25delivery
- 1:26from
- 1:26more
- 1:26than
- 1:2618,000
- 1:27stores
- 1:27through
- 1:28DoorDash
- 1:28and
- 1:29more
- 1:29than
- 1:2917,000
- 1:30stores
- 1:30through
- 1:30a
- 1:31recently
- 1:31launched
- 1:31collaboration
- 1:32with
- 1:32Uber
- 1:32Eats.
- 1:33Chris,
- 1:34Dollar
- 1:34General
- 1:35versus
- 1:35Amazon
- 1:36in
- 1:36a
- 1:36rural
- 1:36America
- 1:37for
- 1:37same
- 1:38day
- 1:38delivery.
- 1:38Who
- 1:39wins
- 1:39that
- 1:39battle?
- 1:40Okay,
- 1:41you're
- 1:41putting
- 1:41me
- 1:41on
- 1:41the
- 1:41spot
- 1:42now.
- 1:42All
- 1:42right,
- 1:42the
- 1:42tables
- 1:43are
- 1:43turning
- 1:43here.
- 1:43All
- 1:44right,
- 1:44I
- 1:44love
- 1:44that,
- 1:44first
- 1:45of
- 1:45all,
- 1:45I
- 1:45love
- 1:45that
- 1:45question.
- 1:46All
- 1:46right.
- 1:47It's
- 1:47a
- 1:47really
- 1:47great
- 1:47question.
- 1:48I'm
- 1:48actually
- 1:49going
- 1:49to
- 1:49go
- 1:49a
- 1:49different
- 1:49direction.
- 1:50I
- 1:50don't
- 1:50think
- 1:50it's
- 1:50either
- 1:51one
- 1:51of
- 1:51them.
- 1:51I
- 1:51think.
- 1:51Can
- 1:52I
- 1:52say
- 1:52Walmart,
- 1:52Jen?
- 1:53Can
- 1:53I
- 1:53say
- 1:53Walmart?
- 1:53That
- 1:54was
- 1:54not
- 1:54an
- 1:54option,
- 1:55but
- 1:55let's
- 1:55hear
- 1:55it.
- 1:55Let's
- 1:56hear.
- 1:56Okay.
- 1:57I
- 1:57mean,
- 1:57I
- 1:57think
- 1:58Walmart's
- 1:58got
- 1:58the
- 1:58biggest
- 1:59leg
- 1:59up
- 1:59in
- 1:59the,
- 2:00in
- 2:00the
- 2:00race.
- 2:00You
- 2:00know,
- 2:01given
- 2:01like
- 2:01what
- 2:01I
- 2:01said
- 2:01with
- 2:02like
- 2:02they're
- 2:02within
- 2:0395%
- 2:03of
- 2:04the
- 2:04US
- 2:04population
- 2:05in
- 2:05under
- 2:05three
- 2:06hours.
- 2:06Actually,
- 2:06like
- 2:06so
- 2:07very,
- 2:07very
- 2:07quickly.
- 2:07But,
- 2:09but
- 2:09so
- 2:09like
- 2:09I
- 2:10think,
- 2:10I
- 2:10think,
- 2:10I
- 2:10don't,
- 2:11I
- 2:11think
- 2:11I
- 2:11frame
- 2:11it
- 2:11as,
- 2:11you
- 2:12know
- 2:12what
- 2:12we
- 2:12got
- 2:12at
- 2:12least
- 2:13talk
- 2:13about
- 2:13Walmart
- 2:14within
- 2:14the
- 2:14conversation.
- 2:15But
- 2:15what
- 2:15I
- 2:15love
- 2:15about
- 2:15the
- 2:16headline,
- 2:17and
- 2:17I'll
- 2:17keep
- 2:18playing
- 2:18the
- 2:18acronyms,
- 2:19is
- 2:19that
- 2:19dg,
- 2:20DG
- 2:21specifically
- 2:22is
- 2:22trying
- 2:22to
- 2:22create
- 2:23its
- 2:23own
- 2:23network
- 2:23versus
- 2:24relying
- 2:24on
- 2:25third
- 2:25parties.
- 2:27And
- 2:27the
- 2:27reason
- 2:27for
- 2:28that,
- 2:28if
- 2:28you
- 2:28get
- 2:28back
- 2:29to
- 2:29it,
- 2:29is
- 2:29like,
- 2:30you
- 2:30know,
- 2:30why
- 2:30should
- 2:30you
- 2:30do
- 2:31this
- 2:31versus
- 2:31just
- 2:31going
- 2:31through
- 2:32UberEats
- 2:32and
- 2:33DoorDash
- 2:33like
- 2:34we
- 2:34talked
- 2:34about
- 2:34with
- 2:34Kroger
- 2:35on
- 2:35last
- 2:35week's
- 2:35show
- 2:35when
- 2:36Ann
- 2:36was
- 2:36here.
- 2:37There's
- 2:38a
- 2:38couple
- 2:38reasons.
- 2:38One,
- 2:39your
- 2:39service
- 2:39is
- 2:39generally
- 2:40better
- 2:40when
- 2:40you
- 2:40control
- 2:41it
- 2:41yourself
- 2:41because
- 2:42you're
- 2:42closer
- 2:42to
- 2:42that
- 2:43customer
- 2:43experience
- 2:43in
- 2:44terms
- 2:44of
- 2:44how
- 2:44it
- 2:45all
- 2:45plays
- 2:45out.
- 2:45And
- 2:46the
- 2:46other
- 2:46point
- 2:46is
- 2:46you
- 2:46keep
- 2:47control
- 2:47of
- 2:47your
- 2:47first
- 2:48party
- 2:48data
- 2:48as
- 2:48well,
- 2:49which
- 2:49you're
- 2:49effectively
- 2:50giving
- 2:50up
- 2:50when
- 2:50you
- 2:51go
- 2:51through
- 2:51the
- 2:51instacarts
- 2:52in
- 2:52the
- 2:52doordashes
- 2:53of
- 2:53the
- 2:53world.
- 2:53So
- 2:53the
- 2:54only
- 2:54real
- 2:54question
- 2:54of
- 2:54why
- 2:55not
- 2:55to
- 2:55do
- 2:55this
- 2:55is
- 2:56economics.
- 2:56But
- 2:57so
- 2:57from
- 2:57my
- 2:58perspective,
- 2:58I
- 2:58think
- 2:58Dollar
- 2:59General
- 2:59or
- 3:00DG
- 3:00has
- 3:01to
- 3:01go
- 3:01this
- 3:01direction
- 3:02to
- 3:02keep
- 3:02pace
- 3:02with
- 3:02both
- 3:03Amazon
- 3:03and
- 3:03Walmart
- 3:04in
- 3:04the
- 3:04long
- 3:04run.
- 3:04So
- 3:05in
- 3:05that
- 3:05respect,
- 3:06to
- 3:06me
- 3:06it's
- 3:06a
- 3:06table
- 3:06stakes
- 3:07investment.
- 3:07But
- 3:08Jen,
- 3:08I'm
- 3:08going
- 3:08to
- 3:08turn
- 3:08the
- 3:09tables
- 3:09on
- 3:09you
- 3:09because
- 3:09I
- 3:10want
- 3:10to
- 3:10go
- 3:10back
- 3:10to
- 3:10you.
- 3:10I'm
- 3:10curious,
- 3:11how
- 3:12are
- 3:12you
- 3:12hearing
- 3:13retailers
- 3:13approach
- 3:14this
- 3:15last
- 3:15mile
- 3:16question,
- 3:16which
- 3:16I
- 3:16was
- 3:17basically
- 3:17talking
- 3:17about
- 3:17there,
- 3:18in
- 3:18terms
- 3:18of
- 3:18how
- 3:18to
- 3:19do
- 3:19it
- 3:19and
- 3:19how
- 3:19are
- 3:20they
- 3:20approaching
- 3:20it
- 3:20from
- 3:20a
- 3:20talent
- 3:21standpoint?
- 3:21Is
- 3:21it
- 3:22a
- 3:22focus
- 3:22or
- 3:23are
- 3:23most
- 3:23retailers
- 3:24resigned
- 3:24to
- 3:24just
- 3:24using
- 3:25Instacart
- 3:25and
- 3:25DoorDash
- 3:26versus
- 3:26building
- 3:27the
- 3:27muscle
- 3:27memory
- 3:28to
- 3:28do
- 3:28it
- 3:29internally
- 3:29themselves?
- 3:29Like
- 3:30what?
- 3:30What's
- 3:30your
- 3:31take
- 3:31there?
- 3:31What
- 3:31do
- 3:31you
- 3:31see
- 3:32in
- 3:32the
- 3:32marketplace
- 3:32over
- 3:32these
- 3:33last
- 3:33few
- 3:33years?
- 3:34Yeah,
- 3:34when
- 3:34it
- 3:34comes
- 3:34to
- 3:35the
- 3:35last
- 3:35mile,
- 3:36I
- 3:36think
- 3:36it's
- 3:36a
- 3:36good
- 3:37question.
- 3:37What
- 3:38I'm
- 3:38seeing
- 3:38is
- 3:38many
- 3:39of
- 3:39them
- 3:39are
- 3:39getting
- 3:39creative
- 3:40and
- 3:40they're
- 3:40testing
- 3:40out
- 3:41where
- 3:41they
- 3:41can
- 3:41own
- 3:42pieces
- 3:42of
- 3:42this
- 3:42versus
- 3:43where
- 3:43it
- 3:43does
- 3:43make
- 3:44sense
- 3:44to
- 3:44outsource,
- 3:45which
- 3:45we've
- 3:45seen
- 3:45right
- 3:45to
- 3:46the
- 3:46ships
- 3:46or
- 3:46the
- 3:46instacarts
- 3:47of
- 3:47the
- 3:47world.
- 3:47We're
- 3:48seeing
- 3:48retailers
- 3:48build
- 3:49those
- 3:49resources
- 3:49internally
- 3:50where
- 3:51specifically
- 3:52around
- 3:52like
- 3:52building
- 3:53the
- 3:53strategy
- 3:53and
- 3:53the
- 3:53tech
- 3:54integrations,
- 3:54the
- 3:55customer
- 3:55service.
- 3:55They
- 3:56want
- 3:56to
- 3:56own
- 3:56that
- 3:56customer
- 3:57service
- 3:57and
- 3:57that
- 3:57customer
- 3:58experience,
- 3:58but
- 3:58they're
- 3:59really
- 3:59leaning
- 3:59into
- 4:00those
- 4:00external
- 4:00partners
- 4:01for
- 4:01the
- 4:01toughest
- 4:02part,
- 4:02which
- 4:02is
- 4:02staffing
- 4:03the
- 4:03deliveries.
- 4:04Right.
- 4:04So
- 4:05staffing
- 4:06the
- 4:06deliveries
- 4:06in
- 4:06that
- 4:07actual
- 4:07last
- 4:07mile
- 4:08of
- 4:08how
- 4:08does
- 4:08it
- 4:08get
- 4:09to
- 4:09someone
- 4:09doorstep.
- 4:10Right.
- 4:11To
- 4:11get
- 4:11it
- 4:12to
- 4:12their
- 4:12doorstep.
- 4:12Right.
- 4:12It's
- 4:13nuanced,
- 4:13it's
- 4:14expensive,
- 4:14it
- 4:14can
- 4:14carry
- 4:15inherent
- 4:15risk.
- 4:15I
- 4:16mean,
- 4:16think
- 4:16about
- 4:16taking
- 4:17store
- 4:17employees
- 4:17or
- 4:18distribution
- 4:18associates
- 4:19and
- 4:19putting
- 4:19them
- 4:19out
- 4:19on
- 4:19the
- 4:20road.
- 4:20There's
- 4:20just,
- 4:20it's
- 4:21a
- 4:21different
- 4:21model
- 4:23where
- 4:23staffing
- 4:23is
- 4:23already
- 4:24no
- 4:24joke.
- 4:24Right.
- 4:25We
- 4:25all
- 4:25know
- 4:26it's
- 4:26hard
- 4:26to
- 4:26get
- 4:26in
- 4:27store
- 4:27employees,
- 4:27it's
- 4:28hard
- 4:28to
- 4:28get
- 4:28D.C.
- 4:29employees
- 4:30right
- 4:30now.
- 4:30So
- 4:30I
- 4:30just
- 4:31don't
- 4:31think
- 4:31many
- 4:32of
- 4:32the
- 4:32retailers
- 4:33are
- 4:33prepared
- 4:33as
- 4:34much
- 4:34as
- 4:34they
- 4:34may
- 4:34Be
- 4:34looking
- 4:34into
- 4:35it.
- 4:35And
- 4:35it's
- 4:35a
- 4:35great
- 4:35idea
- 4:36to
- 4:37find
- 4:37a
- 4:37way
- 4:37to
- 4:37control
- 4:38that
- 4:39experience
- 4:39in
- 4:39the
- 4:40future.
- 4:40I
- 4:41mean,
- 4:41the
- 4:41manpower
- 4:42isn't
- 4:42there
- 4:42to.
- 4:42Do
- 4:42it
- 4:43today,
- 4:44so
- 4:44there's
- 4:44the
- 4:44reality
- 4:45of
- 4:45it,
- 4:45too.
- 4:45All
- 4:46right,
- 4:46so
- 4:46what
- 4:47about
- 4:47the
- 4:47question
- 4:47you
- 4:47asked
- 4:48me,
- 4:48like,
- 4:48who
- 4:49do
- 4:49you
- 4:49think
- 4:49wins
- 4:49in
- 4:49the
- 4:49battle
- 4:50in
- 4:50the
- 4:50long
- 4:50run?
- 4:50I'm
- 4:50curious
- 4:51your
- 4:51take
- 4:51there
- 4:51too.
- 4:52Who,
- 4:52who
- 4:53wins?
- 4:53Well,
- 4:54I
- 4:54didn't
- 4:54know
- 4:54Walmart
- 4:55was
- 4:55an
- 4:55option,
- 4:56so.
- 4:56Oh,
- 4:58so
- 4:59I'm
- 4:59not
- 4:59say
- 5:00Walmart.
- 5:00Here's
- 5:00what
- 5:00I
- 5:01will
- 5:01say.
- 5:01I'll
- 5:01say
- 5:02I
- 5:02really
- 5:02like
- 5:03this.
- 5:03I
- 5:03like
- 5:03this
- 5:04from
- 5:04Dollar
- 5:04General.
- 5:04I
- 5:04think
- 5:05they
- 5:05know
- 5:05their
- 5:05customers.
- 5:06I
- 5:06think
- 5:06they're
- 5:06not
- 5:06trying
- 5:07to
- 5:07cater
- 5:07the
- 5:07solution
- 5:08to
- 5:08everyone
- 5:08and
- 5:08be
- 5:09the
- 5:09next
- 5:09Amazon.
- 5:10I
- 5:10think
- 5:10they're
- 5:10just
- 5:10saying
- 5:11in
- 5:11these
- 5:11areas
- 5:12we
- 5:12can
- 5:12compete.
- 5:13If
- 5:13they
- 5:13truly
- 5:14have
- 5:1475%
- 5:15of
- 5:16the
- 5:16population
- 5:16within
- 5:17five
- 5:17miles
- 5:17from
- 5:17a
- 5:18store,
- 5:19they're,
- 5:19they're
- 5:20just
- 5:20prepared
- 5:20to
- 5:20compete.
- 5:21So
- 5:21I
- 5:21would
- 5:21say
- 5:21I'm
- 5:22going
- 5:22to
- 5:22go
- 5:22with
- 5:22what
- 5:23might
- 5:23be
- 5:23considered
- 5:23the
- 5:24underdog
- 5:24here
- 5:24and
- 5:24say
- 5:24I
- 5:25think
- 5:25Dollar
- 5:25General
- 5:25has
- 5:26a
- 5:26strong
- 5:26opportunity
- 5:27to
- 5:27win
- 5:27against
- 5:28an
- 5:28Amazon
- 5:29in
- 5:29those
- 5:29rural
- 5:30communities.
- 5:32I
- 5:32think
- 5:33the.
- 5:34When
- 5:34Amazon
- 5:35announced
- 5:35its
- 5:35plan
- 5:36for
- 5:36rural
- 5:36communities,
- 5:36they
- 5:37said
- 5:37they
- 5:37needed
- 5:37200
- 5:38delivery
- 5:38stations.
- 5:39Well,
- 5:39Dollar
- 5:39General
- 5:40already
- 5:40has
- 5:40those
- 5:40delivery
- 5:41stations.
- 5:41Right.
- 5:41They're
- 5:42going
- 5:42to
- 5:42use
- 5:42their
- 5:42store,
- 5:42use
- 5:43their
- 5:43existing
- 5:43footprint.
- 5:44We
- 5:44already
- 5:44talked
- 5:45about
- 5:45how
- 5:45many
- 5:45stores
- 5:46they
- 5:46have,
- 5:48and
- 5:48I
- 5:48think
- 5:48if
- 5:48it's
- 5:49done
- 5:49well,
- 5:50I'm
- 5:51going
- 5:51to
- 5:51give
- 5:51them
- 5:51the
- 5:51win.
- 5:52Yeah,
- 5:52well,
- 5:53yeah,
- 5:53I
- 5:53think
- 5:53you're
- 5:53right.
- 5:53I
- 5:53mean,
- 5:54I
- 5:54think
- 5:54you're
- 5:54onto
- 5:54something
- 5:54that
- 5:54we
- 5:55can't
- 5:55overlook
- 5:55too,
- 5:55which
- 5:56is
- 5:56that
- 5:56there
- 5:56is
- 5:56a
- 5:56local
- 5:57factor
- 5:57to
- 5:57where
- 5:58people
- 5:58choose
- 5:58to
- 5:58shop.
- 5:59And
- 5:59so
- 5:59Dollar
- 6:00General
- 6:00is
- 6:00that
- 6:00local
- 6:01factor
- 6:01for
- 6:01a
- 6:01lot
- 6:02of
- 6:02the
- 6:02American
- 6:02population.
- 6:03And
- 6:03so
- 6:04Amazon
- 6:04is
- 6:04not
- 6:05that.
- 6:05Now
- 6:05Amazon
- 6:06can
- 6:06try
- 6:06to
- 6:07continue
- 6:07to
- 6:07fortify
- 6:08its
- 6:08E
- 6:08commerce
- 6:09position
- 6:09with
- 6:09the
- 6:09marketplace,
- 6:10which
- 6:11it's
- 6:11done
- 6:11very
- 6:11well
- 6:11and
- 6:12will
- 6:12continue
- 6:12to
- 6:12do
- 6:12well
- 6:13in
- 6:13that
- 6:13regard.
- 6:13But
- 6:13I
- 6:13think
- 6:14there's
- 6:14a
- 6:14point
- 6:14that
- 6:14you're
- 6:15making
- 6:15here
- 6:15which
- 6:15is,
- 6:16you
- 6:16know,
- 6:16again,
- 6:16it
- 6:16goes
- 6:16to
- 6:17Walmart
- 6:17too,
- 6:17to
- 6:17some
- 6:17degree.
- 6:18But
- 6:18Dollar
- 6:18General
- 6:19and
- 6:19Walmart
- 6:19both
- 6:19have
- 6:19that
- 6:20local
- 6:20perception
- 6:20of
- 6:21the
- 6:21place
- 6:21you
- 6:21shop.
- 6:21And
- 6:22there's
- 6:22an
- 6:22affinity
- 6:22to
- 6:23that
- 6:23that
- 6:23is
- 6:23hard
- 6:23to
- 6:23break.
- 6:24Ultimately,
- 6:24over
- 6:24time,
- 6:25I
- 6:25think
- 6:25the
- 6:25challenge.
- 6:26Will
- 6:26be
- 6:27how
- 6:27do
- 6:28you
- 6:28get
- 6:28shoppers
- 6:28to
- 6:29change
- 6:29their
- 6:29behavior
- 6:30when
- 6:30they're
- 6:30ordering
- 6:31something?
- 6:31Because
- 6:31that's
- 6:32never
- 6:32been
- 6:32shopper
- 6:33behavior
- 6:33in
- 6:34the
- 6:34past.
- 6:34Right,
- 6:34but
- 6:34how
- 6:34is
- 6:35Dollar
- 6:35General
- 6:35getting
- 6:36in
- 6:36front
- 6:36of
- 6:36them
- 6:37with
- 6:37announcements
- 6:37like
- 6:38this,
- 6:38offering
- 6:38this
- 6:39dollar
- 6:39delivery?
- 6:41I
- 6:41think
- 6:42that
- 6:42will
- 6:42be
- 6:42the
- 6:42challenge.
- 6:42Like,
- 6:43am
- 6:43I
- 6:43going
- 6:43to
- 6:43go
- 6:43to
- 6:43my
- 6:43phone
- 6:44and
- 6:44open
- 6:44up
- 6:44my
- 6:44DG
- 6:45app.
- 6:45My
- 6:46dg,
- 6:46which
- 6:47is
- 6:47the
- 6:47new
- 6:47acronym
- 6:48we're
- 6:48using.
- 6:48Right,
- 6:49Right.
- 6:50And,
- 6:50and
- 6:50that
- 6:51will
- 6:51be
- 6:51the
- 6:51challenge.
- 6:52But
- 6:52I
- 6:52do
- 6:52think
- 6:52there
- 6:53are
- 6:53some
- 6:53very
- 6:53loyal
- 6:54in
- 6:55those
- 6:55rural
- 6:55communities,
- 6:56people
- 6:56that
- 6:56love
- 6:57their
- 6:57Dollar
- 6:57General.
- 6:57It's
- 6:58the
- 6:58closest
- 6:58store
- 6:59to
- 6:59them.
- 6:59So
- 6:59I
- 6:59would
- 7:00say
- 7:00that's
- 7:00the
- 7:00biggest
- 7:00challenge.
- 7:01Yeah.
- 7:01And
- 7:02also,
- 7:02like,
- 7:02how
- 7:02much
- 7:02assortment
- 7:03you
- 7:03can
- 7:03provide
- 7:03via
- 7:04this
- 7:04method
- 7:05to
- 7:05like,
- 7:05you
- 7:06know,
- 7:06is
- 7:06it,
- 7:06is
- 7:06it,
- 7:07is
- 7:07it
- 7:07going
- 7:07to
- 7:08give
- 7:08people
- 7:08what
- 7:08they
- 7:08want
- 7:09consistently?
- 7:09I
- 7:10also
- 7:10think
- 7:10it
- 7:10gets
- 7:10potentially
- 7:11into
- 7:11like
- 7:11a
- 7:11membership
- 7:12aspect
- 7:12too,
- 7:12like
- 7:13with
- 7:13Dollar
- 7:13General.
- 7:13So
- 7:14it
- 7:14gives
- 7:14them
- 7:14potentially
- 7:15another
- 7:15income
- 7:15source
- 7:16in
- 7:16the
- 7:16long
- 7:16run
- 7:16as
- 7:16they're
- 7:16test
- 7:17understand
- 7:18how
- 7:18valuable
- 7:19it
- 7:19is
- 7:19to
- 7:19different
- 7:19people.
- 7:20So.