Latest / Market Pulse / Debt, Delinquencies & the Divided Consumer
Transcript
- 0:02Welcome to the Market Pulse Podcast from Equifax,
- 0:05where we break down the latest economic and credit insights to help you navigate
- 0:09today's business landscape.
- 0:14Welcome to the Market Pulse Podcast. I'm your host, Emmaline Aliff,
- 0:17leader of the Equifax Advisory practice.
- 0:20The Equifax advisors align strategy and execution by translating economic and
- 0:25industry trends into practical data-backed insights and stories.
- 0:30We equip executives with data-driven narratives to make clear strategies,
- 0:35clear strategic and tactical decisions. In other words,
- 0:39we don't just study the economy, we operationalize it for a competitive edge.
- 0:44And now I'd like to invite Moody's to provide us with a macroeconomic update.
- 0:49The US economy is showing signs of weakness.
- 0:52Employment fell in July after job growth decelerated the two preceding months.
- 0:56Retail sales also fell month over month after decelerating in June.
- 1:00At the same time, inflation remains hot.
- 1:03Core CPE and CPI growing 3.3% and 2.5% year over year.
- 1:09That has weighed on real income growth.
- 1:11Real disposable incomes are up only half a percent year over year.
- 1:16Consumers are increasingly dipping into savings to fund consumption,
- 1:20and the saving rate is still historically low at 3%.
- 1:24Even with these headwinds,
- 1:25real GDP growth is tracking at 2.1% for the third quarter,
- 1:29driven largely by the AI build out.
- 1:32Another key development has been the sharp run up in long-term interest rates.
- 1:36The 10-year treasury yield is near 4.75%,
- 1:40up more than 75 basis points since the Iran war began in late February. The
- 1:4630-year is close to 5.25%, the highest since before the financial crisis.
- 1:51About half of that move traces directly to the war,
- 1:54which flipped markets from pricing Fed cuts to pricing heights.
- 1:58Most of the rest is a widening term premium.
- 2:00The Fred under its new chair is saying less and the treasury is issuing a flood
- 2:04of debt to fund this year's roughly $2 trillion deficit.
- 2:08The AI build out ties in here too.
- 2:11Hyperscalers have moved from funding data centers out,
- 2:14out of cash flow to borrowing in the bond market.
- 2:17The top 10 tech issuers sold rough,
- 2:20roughly $250 million of bonds over the 12 months through July,
- 2:25up from 100 billion in 2024. That's smaller than the deficit,
- 2:30but it competes for the same investor dollars.
- 2:33All of this is already weighing on the economy.
- 2:35Mortgage rates are pushing upward and housing is struggling.
- 2:39The treasury has tried buybacks and yen intervention and more Fannie and Fetti
- 2:44MAC mortgage purchases to lean against the rise with limited success
- 2:49so far.
- 2:50Our baseline sees the 10-year easing back near 4.5% by fall
- 2:56with roughly a one in five chance of a more serious selloff over the next year.
- 3:00So the same AI investment propping up GDP is also part of what's pressuring in
- 3:04the long end.
- 3:05Thank you.
- 3:10Now I'd like to invite, Maria Urtubey,
- 3:11to come on and provide us with a credit trends update from our last
- 3:16Market Pulse webinar series.
- 3:17And we're going to get into a little bit more,dialogue related to the
- 3:22economic and credit trending we've been observing with respect to the shape of
- 3:25the economy.
- 3:26And then we also have a game for you today called Headline or Hallucination.
- 3:32Maria?
- 3:32Thank you, Em.
- 3:33Today we're digging into the latest Market Pulse credit trends data from Equifax
- 3:38and the state of the consumer as of June 2026.
- 3:42If you've been feeling like the industry is in a distinct calibration phase,
- 3:46the data confirms it.
- 3:48We're seeing a controlled slowdown across most debt segments.
- 3:53We're going to walk through the hard numbers and then bridge the data with the
- 3:57insights you shared regarding how you're navigating the headwinds.
- 4:03As of June, the total US consumer debt stands at 18.2 trillion,
- 4:07reflecting a 2.1% year-over-year increase.
- 4:11While growth continues, this growth is cooling,
- 4:15tracking below the 3.5% inflation rate observed that month.
- 4:20Breaking that down,
- 4:20mortgage debt responsible for 74% increased by
- 4:262.3%, revolving by 3% year over year,
- 4:30and non-revolving debt is up by 1.2%. What's telling,
- 4:35however, is the behavior within those segments. We're seeing a divergence.
- 4:40Banker utilization is actually down 2% year over year to
- 4:4420.4%, which speaks to a cautious,
- 4:49disciplined consumer. In contrast,
- 4:52HELOCs are seeing utilization up 6.2% to 43.2,
- 4:58signaling that homeowners are increasingly leveraging their equity to manage
- 5:03cash flow in this environment.
- 5:06HELOC balances have increased by over 12.5% year over year.
- 5:10Delinquencies present a mixed picture.
- 5:13We're seeing a declining pace for revolving products,
- 5:16which is a positive signal,
- 5:18but installment products are showing more uneven performance.
- 5:23Auto and personal loans show declines,
- 5:26while first mortgages are the notable exception,
- 5:29increasing on a year over year basis,
- 5:32though recently showing month over month improvement. While the overall picture,
- 5:37remains stable, subprime consumers, those with scores below 620,
- 5:43are facing higher pressure. For first mortgages,
- 5:47subprime delinquency sits at 14.6%,
- 5:51more than 15 times the overall portfolio delinquency rate.
- 5:56That tells us the what, but your perspective helps us understand the why.
- 6:02We asked our audience,
- 6:05"Which rising cost factor is currently posing the greatest bottleneck to
- 6:09your organization's mortgage origination and portfolio performance?"
- 6:15The results highlight a multidimensional affordability crisis,
- 6:21while 40.6% of you confirmed that elevated interest rates are the
- 6:26primary constraint,
- 6:28a massive 35% pointed to high debt-to-income ratios
- 6:33driven by persistent inflation. When you combine these,
- 6:37it's clear that the affordability in math is the number one hurdle.
- 6:41Another 18.3% of you identified rising property and insurance
- 6:47premiums as a significant drag. The data shows cooling,
- 6:51but your responses show that this is about the cumulative impact of
- 6:56inflation and rates on the household balance sheet.
- 7:02How is the industry responding to these credit trends? We asked,
- 7:06"What is your organization's top strategic priority for expanding borrower
- 7:11capacity and managing credit costs through the end of the year?"
- 7:16The theme here is precision.
- 7:1932% of you are prioritizing automated income and employment
- 7:24verifications, a clear move to reduce costs and increase accuracy.
- 7:30Beyond that, the focus is balanced.
- 7:3123% are leaning into modern credit models like Anthony Score four.
- 7:37Another 23% are prioritizing early warnings monitoring systems,
- 7:42and 22% of you are integrating non-traditional data like rent
- 7:47and utility payments. It is a clear strategic pi- pivot.
- 7:52We're moving away from growth at any cost to a model defined by high
- 7:57fidelity data. To sum it up,
- 8:00the June 2026 data shows us an industry navigating a cautious consumer
- 8:05and a complex rate environment,
- 8:07but the strategy to overcome that is becoming increasingly unified in building
- 8:12the infrastructure to thrive in a more precise credit landscape.
- 8:18Thanks for tuning in and thank you for contributing your insights into our
- 8:21discussion.
- 8:22In our role as Equifax advisors,
- 8:24we review a lot of data on the state of the economy and consumer finances,
- 8:29but we also make a point of bringing that data into the context of what's
- 8:33actually happening out there in the world and what's happening with the US
- 8:37consumer. And in doing so,
- 8:39we often come across reports and stories that often seem hard to believe.
- 8:44So we thought it would,
- 8:47we could challenge ourselves and you, our listeners,
- 8:49to determine what is believable and what is not.
- 8:52So welcome to the inaugural version of what we call Headline
- 8:57or Hallucination. In this,
- 8:58I'm going to share a news story with some very interesting statistics,
- 9:02and it's our challenge to determine if that story I share is true or
- 9:07not. Is it an actual headline or is it a hallucination?
- 9:12So let's dig in.
- 9:13I will start off with a story that I came across in investment news,
- 9:18which according to a TD Bank US Love and Money survey,
- 9:2275% of poll participants said they delayed at least one
- 9:27major life milestone because of finances.
- 9:30The top milestone listed as a deferred goal is saving for retirement.
- 9:36So let me ask you,
- 9:37is this an actual headline or was this one of my hallucinations?
- 9:42I'll read it again and then discuss amongst yourselves. So again,
- 9:47according to a TD Bank US Love and Money survey,
- 9:5075% of poll participants said they have delayed at least
- 9:55one major life milestone because of finances.
- 9:59The top milestone listed as a deferred goal is saving for retirement.
- 10:05Headline or hallucination?
- 10:07Hmm. I, I don't know. I guess speaking personally, I'm
- 10:13wondering if you may have changed one of the aspects, like is it one milestone,
- 10:17multiple milestones?
- 10:20To me, it was more the 75% versus it
- 10:25should still be above 50, but that's what got me, you know,
- 10:29questioning if it's true or false.
- 10:31Well, the love in the publication seemed odd, but -.
- 10:35Love.
- 10:35And money. Given that the,the average savings,for retirement is,
- 10:38I think I saw 50,
- 10:43it was less than 100,000. And I know that my daughter,
- 10:48when presented enrolling in her first job enrolling in a pension plan was like,
- 10:53"Why do I need that for?" .
- 10:55Why would I want to put aside money for retirement? I'm still young.
- 10:58I'm immortal. Yeah.
- 11:01I have time. .
- 11:02That's right.
- 11:03I'm going to pull it back to a data-driven approach.
- 11:08If we think about the market pulse index from Equifax,
- 11:12we think about the middle,
- 11:13the pivoting middle and the striver population being maybe roughly 75%.
- 11:19So I may go out on a limb and say we're looking at a, not a hallucination,
- 11:24a headline.
- 11:25Yeah. Put a stick
- 11:29in the ground and go on with his guess.
- 11:32So let me now turn it over to everyone else. Yeah. Maria, you,
- 11:35you second that it's an actual headline? Yes. Dave, how about yourself?
- 11:39I'm going to say it's a headline as well.
- 11:42All right. Em?
- 11:43I for some reason, I think just,
- 11:47just given the details of it and the. It does sound logical,
- 11:50and I know you're probably pretty good at coming up with these,
- 11:55so I'm going to go with hallucination and go against the grain a little bit.
- 11:58You're going to go against the grain. So
- 12:04Em, you're right. It is a hallucination, but I have to admit,
- 12:12I played a little dirty on our inaugural version of this.
- 12:15It is true - I thought it would've.
- 12:17It is true that 75% of poll participants said they have delayed a major
- 12:22life milestone because of finances. That part was absolutely correct. Mm-Hmm.
- 12:26But saving for retirement was actually down in fourth place in terms of the top
- 12:31milestones being deferred.
- 12:33Can we, wait, can we guess? Can we, can we guess the, the top?
- 12:39Sure. Sure. Okay. All right.
- 12:41Okay. You partial credit if you get this part right.
- 12:44All right. I'm going house, kids, college. I'm going to go travel.
- 12:49Am I exempt from this part of the game because I got it right? .
- 12:52You.
- 12:53Hey, this is an opportunity for bonus points. Bonus points. Okay. Yeah. I -.
- 12:58, so I already had an A+, so let's go, let's go for extra credit.I would
- 13:04say home.
- 13:05Okay. So -.
- 13:06Yeah. Did someone else say home already too?
- 13:07So Jesse said buying a house.
- 13:11Amend my, amend my choice and say marriage.
- 13:14The top item people say that they need to defer is paying down debt.
- 13:20According to an article in investment news,
- 13:22paying off debt topped the list of deferred goals at 23%,
- 13:27followed by travel, Dave, before you changed.
- 13:30Your answer. Wow.
- 13:32Third place was buying a car or a home.
- 13:3517% of respondents said that.
- 13:39And saving for retirement was fourth at 15%. Mm. Interestingly,
- 13:43the same article referenced other findings from the Love and Money survey,
- 13:47including that 59% of respondents have felt scared or embarrassed
- 13:51discussing finances with their partner,
- 13:54and that 30% of Americans admitted to hiding a purchase or financial decision
- 13:59from a spouse, partner, or family member.
- 14:01The items people conceal include things like having a large credit card
- 14:06debt, gambling habits,
- 14:09and even secret bank accounts. According to Mark Womack,
- 14:13head of client experience at TD Bank US,
- 14:17money isn't just influencing financial decisions,
- 14:20it's influencing relationship dynamics. Mm. So I think Em,
- 14:24you got the first one right.
- 14:27You are the winner of our inaugural version of Headline or Hallucination,
- 14:32so well done.
- 14:33Yeah, it's very
- 14:42tied into the discussion around affordability and the shape that we're observing
- 14:45in the economy.
- 14:48Knowing that with respect to debt as being a delayed perspective,
- 14:50do we think some of the affordability challenges are driven
- 14:55by more spending, more inflation, other things, or it, like,
- 14:59because if someone is delaying debt, like,
- 15:02what are some of the potential things you're observing?
- 15:05Emmaline, of all the things that you said, I think I'm going to
- 15:15add a fourth, which is all of the above.You know,
- 15:19I do feel like we're seeing debt increase and that has a pronounced impact on
- 15:24households, American households. We can
- 15:27see that in the Market Pulse Index when we look at the way that debt impacts the
- 15:32striver population. I think it's other things, too, though,
- 15:36when we think about how wages impact households. So wages have, have not,
- 15:39you know, paced inflation. We're seeing now that wages are,
- 15:43or at least average wages are really not keeping pace with inflation.
- 15:47And so I think, you know,
- 15:49those two combined can really show the true impact that it has on a household,
- 15:54especially those, you know,
- 15:56those driver populations that are really just struggling with, you know, the
- 16:01next major spending point that could potentially derail their movement forward
- 16:05and really have them decide whether or not they, you know,
- 16:09they need to make a different decision whether paying down debt or, you know,
- 16:12or keeping their household budget afloat.
- 16:14Yeah, when we think about inflation, inflation and jobs, I'm going to come
- 16:23to jobs in a second,
- 16:25are the key indicators for whether or not the Fed will change rates. But,
- 16:27the part I want to hone in on a little bit is because there's been a number of
- 16:31things that we've, you know,
- 16:33either been reading or even studying ourselves with respect to the observation
- 16:37of income, and we see that income has been rising, and so there, you know,
- 16:41there may be some indicators that is the,
- 16:45expansion of the K-shaped economy slowing in some ways because of income
- 16:49increasing? So, like what is the best way to examine that? Now,
- 16:53maybe I don't know if someone else wants to chime in there or.
- 16:55Yeah, I mean, I think Jesse made note that, you know,
- 16:58while inflation is rising and also, as you just pointed out,
- 17:03income is rising, right? Inflation, for the first time,
- 17:07inflation is rising faster than income. You know, previously,
- 17:10we've been able to say, even though inflation's rising, you know,
- 17:13people's income is keeping, is
- 17:19keeping pace with that. Now it's not. You know, with inflation, you know, again,
- 17:23I think, you know, we've seen reports around consumption, right? So, you know,
- 17:27how are consumers spending, and is that rising or is that, you know,
- 17:30is that a result of inflation or is that really, or is that real growth?
- 17:33I think some of the numbers have shown that it actually fell.
- 17:36But the other kind of component to that, obviously, is savings rate. And,
- 17:41the savings rate has actually gone down from, you know,
- 17:44kind of 1.6 billion down to 745 million.
- 17:49And so I think that combination where, you know,
- 17:54those that, you know, are on the thriving population with equity,
- 17:59with a good balance sheet, this is nothing to them.
- 18:04It's really the middle and kind of the bottom piece where, you know,
- 18:07potentially I'm having to make a decision on, you know,
- 18:12am I going to buy that new thing for my kid or am I going to try and
- 18:17pay down debt?
- 18:18I think there's also this
- 18:25is a good time to remember what we've often spoken about in terms of, you know,
- 18:30when we're looking at aggregate or average numbers,
- 18:35and we talk about things holistically about wages keeping pace with inflation or
- 18:40not, or, you know, or going above it,
- 18:44because we can easily look at other, you know,
- 18:48data feedbacks and,
- 18:49and even look at things like median and mean, and, you know, for,
- 18:54for audiences who are trying to go back to their high school math and remember
- 18:58the, the difference between the two,
- 18:59the median is the number at which point half of the population is above it and
- 19:03half of it is below it, the mean is essentially the average.
- 19:07And when we look at things like what we're seeing now,
- 19:12where particularly on the wealth side, but even, you know, in some of the,
- 19:15you know, wage numbers that we look at,
- 19:18those two don't move in parallel with each other, that the median,
- 19:23may be, you know, moving in a different way than the mean,
- 19:27meaning that the people that are moving up,
- 19:30who are seeing their incomes increase,
- 19:33are kind of skewing it, and that people who aren't seeing, you know,
- 19:38their numbers, their income move as much are more apt to be feeling the
- 19:43pinch of increasing inflation.
- 19:45To tie that kind of into the debt then that we're observing, because, you know,
- 19:48we do, you know, expect if inflation is up, you know,
- 19:52where we may be seeing rise in overall debt,
- 19:54or more specifically rise in delinquencies.And,
- 19:55like what I'm interested in understanding on that
- 20:00is how that relates into the experience of subprime, you know,
- 20:03if someone is experiencing subprime credit,or a delinquency picture.Dave, like,
- 20:07I know you've been doing a bit of research in this.
- 20:13Maybe you can you share some things that you've seen around. I don't know, dude,
- 20:16do you want to
- 20:22go, what, is there an area you think you want to focus on?
- 20:25No, it's, you know, funny that you mentioned that, because, you know,
- 20:29we've gotten, you know, as a team,
- 20:31we've gotten a lot of questions around delinquency. You know,
- 20:35my particular case was around those with auto loans and really kind of where
- 20:41that performance is and narrowing it further down into how are consumers in
- 20:46a
- 20:48subprime situation repaying their auto loans. And, you know,
- 20:52what we've seen over time is, you know, as the
- 21:00wealth effect has benefited a lot of Americans with upward mobility,
- 21:04either continuing on the upward track or from the middle moving upwards,
- 21:09or even from the lower, you know, striver population moving upwards,
- 21:14there are those, so that population has shrunk. The number,
- 21:17the percentage of people in the subprime category has decreased
- 21:22over the last five to six years.
- 21:24How would you define subprime?
- 21:28Those with
- 21:35limited access to wealth assets, a lower credit score, as well as, you know,
- 21:39financial mobility.
- 21:41Yeah, I know I asked the question a little tongue in cheek there,
- 21:46with both of our expressions, but, oftentimes
- 21:49the industry will refer to subprime based on credit score alone and our research
- 21:55clearly indicates the multidimensional view that,
- 21:56and specifically when we describe a striver,
- 21:59it is that subprime experience.
- 22:02Yeah, so just kind of closing the loop there. So we've seen
- 22:07a shrinking population. In that, in that striver group, that
- 22:14subprime classification,
- 22:14but some of their performance has gotten worse over time.
- 22:17Interesting. Yeah, we have talked about it,
- 22:22but you've,
- 22:22I know you've done a really deep dive there and I find
- 22:27that intriguing that it seems to be a concentration of, effect of some kind.
- 22:31And, I know we've been referring to that,
- 22:33but that was one of the most clear indicators that we've been observing with
- 22:38respect to that. So who's
- 22:44been looking at the top end of the market? Because just
- 22:49covering the subprime aspect there,
- 22:50has anyone able to comment on the growing wealth? 'Cause When we look at the,
- 22:53like, you know, even things over the last several months since some of the,
- 22:58you know, global challenges and conflicts and things like that,
- 23:03we've observed the S&P 500 going up. And so, like,
- 23:07can someone weigh in on that and what that might indicate?
- 23:10Em, I'm going to. I'm going to throw your pendanticness back at you and say,
- 23:16how are you defining top of the market?
- 23:18Are you talking about our strivers?
- 23:21Fair point.
- 23:22.
- 23:23I want to know before I answer.
- 23:25Yeah. I want to, . So,
- 23:28so I want you to talk about the Thriver population,and, and I think it's,
- 23:32it is probably good to revisit, like, why, w- what that, like,
- 23:36why we're studying that so heavily, how it relates to the market,
- 23:40and then what you're seeing.
- 23:42I could certainly jump in because that's, that's near and dear to, you know,
- 23:46my heart here.But we have recently, and
- 23:50by recent I mean within the last two quarters,
- 23:53we seem to be seeing a slowing down of
- 23:58that separation that we've been noticing for quite a while,
- 24:02for the last couple years, between the top end and the bottom end. That's,
- 24:05that's really been the defining characteristic of the K movement, is,
- 24:09is the increasingly wide
- 24:13gap between populations that are moving up and those that are moving down.
- 24:18Over the last two quarters, not that that has reversed,
- 24:21but we seem to have seen that slow down and,
- 24:26and become a little more static,in terms of that separation.
- 24:29It's not a correction, it's not, you know, the,
- 24:32the K is closing or anything like that, but,the, the top of the K,
- 24:37the Thrivers, those, you know,
- 24:39defined as having a Market Pulse Index value of 80 or more.
- 24:43That population is still very sound and
- 24:51recognizing all of the benefits of being in a strong financial position.
- 24:55The Thrivers, the group that had also been growing.
- 24:59That was the group that was increasingly struggling.
- 25:03There we seem to be seeing some leveling off. You know,
- 25:07it's certainly too early to pronounce it a trend,
- 25:12but there is, you know,
- 25:13some data showing that there is a slowing
- 25:18down of that widening gap.
- 25:20Emmaline and Tom, I think,
- 25:24I think you guys bring up a great point.
- 25:27Because it's really interesting when we think about the conversation,
- 25:29or at least the narrative that you've heard over the last couple of weeks as
- 25:34well as talking about the idea of the K and the C and the different
- 25:40letters that we use to describe the economy.
- 25:44It really helps to think of the,
- 25:47the activity that we're seeing in light of,you know, of where,
- 25:51I guess not where, but what we're looking at. So if you look at spend,
- 25:54you can sort of get a different,thought process.I think that's what's happening
- 25:58when we're seeing a lot of these stories come out about convergence. You know,
- 26:02the idea that the top may not be spending as much, the bottom has to spend more.
- 26:07And I, I do think, I mean,
- 26:08it brings up a good point of why we look more broadly at maybe the
- 26:13balance sheet, the consumer balance sheet,
- 26:15not so much looking at a particular component of balance sheet like spend.
- 26:20So a good example would be, you know,
- 26:22consumer action is,if you're looking at just spend, yes,
- 26:26I bought the same amount of groceries or I bought more groceries than last year.
- 26:29Okay, that means that you're spending more.
- 26:34Whereas if you maxed out your credit card to buy those groceries,
- 26:38there's sort of a different dynamic there, you know,
- 26:39really looking at the balance sheet.
- 26:41So I do think it's important when we think about the narrative that we build
- 26:46around, whether it's a C or a K, to really look at all the components,
- 26:49which I think, Tom, you're alluding to just when we look at, you know,
- 26:53sort of each of the different drivers of what helps a household.
- 26:56I
- 27:02really appreciate you unpacking that a little bit more because it really helps
- 27:07us understand what do you do about it, and how do you actually take action?
- 27:11And how do you make decisions because, you know,
- 27:15seeing all the things that we've observed,
- 27:18it can create some additional confusion or potential inaction,
- 27:21especially when we're, we've heard, like, over 80% of, I guess,
- 27:25clients that we talk to are in a position of wanting to have selective
- 27:30growth, and so finding those, those pathways are, are really,you know,
- 27:33important to, to do.So I was at, you know, speak, recently speaking at our,
- 27:37you know, commercial innovation, summit, which is, you know, I
- 27:42guess as a group of partners and customers that we work with through our small b
- 27:46usiness and commercial division. And one
- 27:51of the members there, you know, had one of the board members had, you know,
- 27:54asked me, they said, "With all these changes that are occurring, like,
- 27:59how should I know with respect to when I should take action or not?".
- 28:03I'll go kind of basics and say, obviously, in order for business to move,
- 28:08you have to have a plan in terms of how you move,
- 28:12and the more cumbersome that plan is,
- 28:18the slower you may be able to move. And, you know, so,
- 28:23like, I talk to a lot of fintechs,
- 28:25and they're very nimble in terms of how they react positively and negatively to
- 28:30the current market environment, to how their loans are performing,
- 28:33to how their business is growing. And so, you know, taking that aside,
- 28:38I would say, you know, looking at your historical information and, you know,
- 28:42and constantly benchmarking and looking at your trends
- 28:47and looking at forward indicators as opposed to lagging indicators might be the
- 28:52best way to act because if you're looking at lagging,
- 28:56you're probably too late.
- 28:57What's an example of those indicators?
- 29:00Delinquency is a lagging indicator. We think about performance,
- 29:04but delinquency is probably the most prominent lagging indicator.
- 29:08Somebody didn't pay me. Oh, my losses are up. Well, it's too late already.
- 29:12And even before getting to the delinquency,
- 29:14if you see changes in behaviors such as higher utilization,
- 29:18what we've been observing, for example, in the HELOC sector,
- 29:21which is very active, but if that's maybe the norm,
- 29:24just the household needs increasing that or leveraging that equity, that's fine.
- 29:28But keeping an eye on for how long is this persisting that might be
- 29:33the issue as well, those changing
- 29:37behaviors.
- 29:38I think, Emmaline
- 29:43your question. So Dave, Dave hit good, you know,
- 29:46good highlight for lagging indicator.
- 29:48Leading indicator can be what the consumer tells us as well when we look at some
- 29:52of the survey results that we see. Are you interested in credit?
- 29:56Are you looking for, are you seeking credit,
- 29:58looking at loan officer surveys about what they're doing?
- 30:01That can give a good forward look at maybe the reaction to what
- 30:06those households and those loan officers are seeing on their balance sheet.
- 30:09So the idea like I see a direction moving or happening and then I'm reacting to
- 30:14it by changing my strategy.
- 30:16Those leading indicators could then potentially kind of tell you,
- 30:19this is the underlying, you know, tempo or the tenor of the market. And,
- 30:23then reacting from there. So if I'm a lender,
- 30:25I can watch what's happening with other lenders and then I can also see what c
- 30:30onsumers are doing or what their intention is at least. And again,
- 30:33it's intention, it's a survey,
- 30:34but it's at least a decent leading indicator as to - Yeah.
- 30:37What consumers are saying, they may do in the future.
- 30:41Yeah. And related to that, Jesse, I
- 30:46agree, getting that type of.
- 30:47It's kind of a double-edged sword to oftentimes when you're dealing
- 30:53with that qualitative subjective, you know, information,
- 30:55it can lead you down the wrong paths,
- 30:58but oftentimes it is the best early indicator of things that haven't shown up in
- 31:03the data yet. Yeah,
- 31:07even consumer sentiment reports,which certainly can be driven emotionally by
- 31:11headlines and, and other factors.
- 31:15They can still shed insight into things that consumers are happening
- 31:20in their day-to-day lives that have not yet shown up in the data. So if,
- 31:24for instance,
- 31:26households are starting to struggle more with making their
- 31:32day-to-day ends meet,
- 31:33that will show up in surveys oftentimes before it starts showing
- 31:39up in the, certainly delinquencies,
- 31:40but even utilization rates as Maria was talking about.
- 31:44So it's a fine line in terms of how much weight to put into these different
- 31:49sources, but they, you know, are certainly worth monitoring.
- 31:52I think that's interesting that you bring up, Tom.
- 31:54I think one of the things that we also see in
- 32:00data,
- 32:00good example would be delinquency as we know that there are there's
- 32:05seasonality built into delinquency data. We can see seasonal decreases in the,
- 32:09this kind of the middle part of,
- 32:10or the early middle part of the year when we see tax returns.
- 32:14And so kind of knowing your data,
- 32:15it's something I always talk about a lot when I talk about economic and,
- 32:20and,credit data is really just being able to understand the nuances of the data
- 32:23and, and what are some of those things you need to watch for and know before you
- 32:28leverage that data. That's a, you know, kind of a good,
- 32:31good precursor to building any kind of that data into your decision process.
- 32:35I had the opportunity to speak at the National,Foundation for Credit
- 32:39Counseling,this week. And I though, I though it was kind of,
- 32:49you know, very interesting with respect to,the,
- 32:51the observations that,that they have,
- 32:53because they're really people on the ground working with individuals, you know,
- 32:54I don't know if I would call it like frontline,
- 32:59but it's in essence in that direction with respect to what they're observing
- 33:04firsthand with respect to helping to manage that, which really,
- 33:06interestingly enough ties in with,y ou know,
- 33:10Tom's,headline or hallucination.
- 33:11And one of the things that they have is a forecast,
- 33:15and their forecast it's called the NFCC,
- 33:18National Foundation for Credit Counseling, Financial Stress Forecast.
- 33:22And they have seen that households remain locked into a more sustained
- 33:27period of elevated financial strain. And they're clearly going to be working,
- 33:31you know, closer with the striver population.
- 33:33And a lot of the things that we talked about were resonating, very
- 33:41heavily with them. And then, you know, we can also hear some, you know,
- 33:45in some conversations we're in where there,
- 33:47there may be,less awareness to some of the other things that have been occurring
- 33:51on the, on the bottom end. So clearly there's a,
- 33:54a broad,spectrum of experience,that does exist.
- 33:56And I think honing in on,how to,either, you know,
- 33:58work with individuals to help them find the credit they need or to,,
- 34:02or even to prevent the risk to an organization is, is the way to go. Any,
- 34:07final thoughts or commentary before we close out?
- 34:10Actually
- 34:13just to layer into what you were just saying,
- 34:16in my research for the headline or hallucination, you know,
- 34:19I came across a lot of really cool articles.
- 34:22I could only use one.But one other
- 34:28that I saw was, was actually
- 34:31around another nonprofit organization,credit counseling,agency,that provided
- 34:34some statistics in terms of the growth of that.
- 34:37And what I found interesting is that,financial counseling
- 34:42sessions have grown
- 34:46over 143% since 2021.
- 34:49So that in itself is an indication of what consumers are feeling,
- 34:54you know, in large scale around, you know, the pressures of,
- 34:59of affordability and their own personal finances.
- 35:02If the number of people actively searching out, you know, credit counseling and,
- 35:07and guidance on these personal finance matters has grown that much,
- 35:11then it's worth taking note.
- 35:14Great. I think that's probably all we have,time for today.
- 35:23So I definitely want to thank my panel: Maria, Dave, Tom,
- 35:26and Jesse.I know there's a lot of information that we covered,
- 35:30and also I'd like to thank our listeners. And, you know, again,
- 35:33if there's anything we can do, I hope to help you.
- 35:36We can be reached at advisors@equifax.com. I hope you enjoyed the topic.
- 35:40Look forward to hearing your feedback,
- 35:42specifically even around the headline and hallucination,game that we,we
- 35:45introduced this time.We look forward to hearing from you and look forward to
- 35:48seeing you on,Market Pulse and tuning into our Market Pulse podcast. Thank you,
- 35:52and I hope you have a wonderful rest of the day.
- 35:56The information and opinions provided in this podcast are intended as general
- 35:59guidance only and are subject to change without notice.
- 36:03The views presented during the podcast are those of the presenter as of the date
- 36:07this podcast was recorded and do not necessarily reflect official positions of
- 36:11Equifax.
- 36:13Investor analysts should direct inquiries using the contact us box on the
- 36:17investor relations section at equifax.com.