Latest / The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution
How One Pizza Chain Cut Delivery Times 12 Percent With One Kitchen Change
A regional pizza chain in Ohio was struggling with delivery times averaging 38 minutes, eight minutes over their target. The fix wasn't a new app or oven: they moved the packaging station six feet closer to the pickup window. Cost: $300. Result: a 12 percent drop in average delivery time, a boost in customer satisfaction, and a reminder that the biggest operational wins are often hiding in plain sight. Lucas and Luna break down the tweak, the data, and how any operator can apply similar thinking.
#PizzaChain #DeliveryTimes #KitchenLayout #LeanOperations #BusinessExecution #Operations…
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