Latest / Keys To The Shop : Equipping Coffee Shop Leaders
SHIFT BREAK! The Urgent Need for Training in Today's Coffee Shop
I was invited to speak recently to a group of coffee professionals on the state of the industry based on what I have experienced through my consulting, career, and interviews. One of the main things I shared was that coffee quality in roasted form is at an all time high. But quality is embarrassingly low. The issue is not the coffee, equipment, access to information, or even money. It is a refusal to train staff and continue investing in their abilities to deliver quality.
Today on Shift Break we will be discussing the urgent need for today's coffee shop to invest in and develop their staff…
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