Latest / Chief in Tech Deep Dive Shortcast / Chief in Tech S1E7 - Leslie Vander Baan: From the Bench to the Boardroom
Transcript
- 0:00Welcome to the deep dive. Today, we're really
- 0:03digging into professional resilience. You know
- 0:06how those high growth tech careers, they almost
- 0:09never go in a straight line. That's right. We're
- 0:11looking at one specific journey today. It's got
- 0:13startups, corporate life, acquisitions, and yeah,
- 0:17pretty decent dose of what felt like sudden career
- 0:20ending doom at the time. Yeah, exactly. And what
- 0:23we want to do is pull out the mindset, the sort
- 0:27of operational thinking needed to navigate that,
- 0:29not just survive it, but actually use those setbacks.
- 0:32Use them as building blocks, really. We're trying
- 0:33to pinpoint those moments where, you know, anxiety
- 0:36got turned into action, profitable action, strategic
- 0:39action. There's this philosophy running through
- 0:41the whole story. It's simple, but kind of sums
- 0:44it up. The good days bring you happiness. The
- 0:47bad days give you experience. And we're trying
- 0:49to figure out how you cash in on that experience.
- 0:51Right. how you make it work for you. Because
- 0:53often from the outside you see this like multi
- 0:57-million dollar venture, but inside it can feel
- 1:01like pure anxiety. The source material actually
- 1:04uses this great Tina Fey quote. It captures that
- 1:06tension perfectly. Something like, my ability
- 1:10to turn good news into anxiety is rivaled only
- 1:13by my ability to turn anxiety into chin acne.
- 1:16Huh. Yeah, that nails it. Especially when success
- 1:20depends so much on, you know, funding and corporate
- 1:22buy -in. Totally. It sets the stage for these,
- 1:25like, anxiety mazes we're about to walk through.
- 1:27Okay, so let's start with that initial leap.
- 1:30This person, she had that classic itch, right?
- 1:33Restless in her day job. Yeah. Didn't just want
- 1:35to work for a great company. She wanted to build
- 1:37one. That entrepreneurial fire. Which naturally
- 1:40led straight to needing capital. Money. And that's
- 1:42where this, uh, surprisingly stressful little
- 1:45story comes in. to get funds, she's selling her
- 1:47own car. And she describes meeting the potential
- 1:51buyer in this neutral spot, a bowling alley parking
- 1:54lot of all places, because she was genuinely
- 1:57worried about giving out her home address. Felt
- 1:59unsafe. Wow. OK, so she's sitting there on the
- 2:02curb, stressed out. Totally stressed, terrified
- 2:05the guy's going to just drive off with her car.
- 2:07And right there, that's the aha moment. Really?
- 2:10How so? It just solidified the need for a better
- 2:13way. A trusted C2C consumer to consumer platform,
- 2:17specifically for cars. You know, like eBay or
- 2:20Poshmark. But secure enough for high value stuff
- 2:23like vehicles. Gotcha. So that sparks the venture.
- 2:27And they launch with like intense prep. Oh yeah.
- 2:31Meticulous. Legal. Check. Real estate check.
- 2:35Recruiting. Ops manual. Check, check, check.
- 2:38Ready for the big picture challenges of scaling
- 2:40this thing nationally. But launching is always
- 2:43different in reality, isn't it? There's always
- 2:46something. Always something. After all that prep
- 2:48for the huge stuff, the very first car they sell?
- 2:51They realize they forgot the most basic tool
- 2:53imaginable. Don't tell me. A screwdriver. No,
- 2:56no, to change the license plate. Exactly, a simple
- 2:58screwdriver. It's such a perfect little example.
- 3:01You can prepare for the giant regulatory nightmare,
- 3:03but miss the tiny operational detail right in
- 3:05front of you. So the lesson is, prep isn't everything.
- 3:07You just got to jump in sometimes. You got to
- 3:09start. Absorb those little lessons, the micro
- 3:11learnings, as they happen. OK, so the business
- 3:13gets going. It scales fast. And then this Fortune
- 3:16750 company takes notice. They acquire it. Well,
- 3:20they absorb the venture. She ends up co -founding
- 3:23the car buying operation within this huge publicly
- 3:26traded company. Ah, so inside the beast, which
- 3:29sounds stable, but you said it brought new pressures.
- 3:32Huge pressure. She called it riding a speeding
- 3:34train while simultaneously laying the track.
- 3:37They were moving at startup speed, innovating,
- 3:40but inside this massive corporate structure with
- 3:43all its rules. Compliance reporting. All that
- 3:46fun stuff. Exactly. Bootstrapping, essentially,
- 3:48but under a public microscope. But it worked.
- 3:50I mean, the results. Undeniable success. Within
- 3:54just a year, 12 months, this internal group scaled
- 3:57nationally. They became the engine behind some
- 4:00of the country's biggest car search websites.
- 4:02Wow. So everything's looking amazing, like a
- 4:04huge win. Looks like it. until it wasn't. Yeah.
- 4:07The success story hit a pretty abrupt wall. Okay,
- 4:09what happened? So fast forward five years. She's
- 4:12deep into running this operation. She's also
- 4:14heavily pregnant with her second child. She's
- 4:16at a conference in San Francisco. Actually looking
- 4:18forward to Sheryl Sandberg's lean -in keynote.
- 4:21Maybe get some inspiration, you know. And mid
- 4:24lecture, her phone rings. Oh boy. Not good news,
- 4:27I'm guessing. It's a parent company. The boards
- 4:29decided they want to change a direction, which
- 4:31basically means they need to start winding down
- 4:33this incredibly successful, thriving business
- 4:35she built. Wait, wind it down while she's listening
- 4:38to a talk about leaning in. An irony is just
- 4:41brutal. Right. Getting the message to effectively
- 4:44get out while hearing how to push harder in.
- 4:47So why? If it was so successful, why shut it
- 4:50down? Was it losing money suddenly? No, that's
- 4:53the fascinating part. Operationally, it was solid.
- 4:57Profitable. The source suggests the real problem
- 5:00was structural. It was about how they had to
- 5:02report revenue. Ah, the accounting. Yeah, the
- 5:04methods they were using. Totally fine for private
- 5:06company, but they just didn't mesh with the really
- 5:09rigid reporting requirements of the publicly
- 5:11traded parent company. So organizational fit
- 5:14basically killed a successful operation. Pretty
- 5:17much. It always trumps operational success when
- 5:19you report to a public board, doesn't it? Yeah.
- 5:21Wow. OK, so that call triggers... Well, I can
- 5:25only imagine an emotional crisis. A huge one.
- 5:28She's six months pregnant, facing, as she put
- 5:30it, impending business doom and impending diaper
- 5:34duty. And she still has to go to some professional
- 5:36dinner that night. Oh my god, just juggling that
- 5:39massive weight. And the stress, it hit physically,
- 5:43immediately. On the flight back home, she gets
- 5:45incredibly sick. Symptoms like a heart attack,
- 5:48just intense stress -induced illness. Jeez. That's
- 5:53terrifying. Yeah, the person next to her, some
- 5:55tech guy, was apparently horrified. It shows
- 5:57you the real cost of running that hard when your
- 5:59whole system is just flashing red lights. And
- 6:01then she gets home to face this impossible task.
- 6:04Totally impossible. Liquidate everything. And
- 6:07somehow convince her team, the people who are
- 6:10about to lose their jobs, to stay on and help
- 6:13shut it all down. Well, she's getting closer
- 6:15and closer to her due date. Right. She knew the
- 6:17whole wind down process would take her right
- 6:19up to nine months pregnant. Unbelievable pressure.
- 6:21So what happens next? Does she just collapse?
- 6:23Not externally, not right away. And this is where
- 6:26that fear trap really kicks in. It's so relevant
- 6:30for anyone, you know, facing a big professional
- 6:32blow. How so? Well, she'd proven herself right.
- 6:35People knew her work. Industry colleagues were
- 6:37calling wanting to meet, discuss future roles.
- 6:40OK, so opportunities were there. They were starting
- 6:42to appear, but she just kept pushing, flying
- 6:45across the country for meetings driven by this
- 6:48fear stricken Anxiety, she called it. Terrified
- 6:52of losing momentum. Running on fear. Totally.
- 6:55Until her doctor basically had to step in and
- 6:57say, you need to slow down or you're going to
- 6:59have this baby in another state. Wow. A literal
- 7:02wake up call. You mentioned her compass for decision
- 7:05making was malfunctioning. What did that look
- 7:07like practically? It meant she was just saying
- 7:10yes to everything. Taking meetings, interviewing
- 7:12for roles. But out of panic, not strategy. Reactive,
- 7:16not proactive. Exactly. She realized she was
- 7:19bombing these meetings because she was just running
- 7:21on fumes, making choices purely based on fear,
- 7:24fear of being unemployed, fear of becoming irrelevant,
- 7:28instead of looking at it like, is this actually
- 7:30a good opportunity? That immediate pressure to
- 7:32just do something, anything, blinding her to
- 7:35the need to do the right thing. Precisely. OK,
- 7:38but wait. She's a successful executive taking
- 7:41a full pause, stepping back. That feels like
- 7:44career suicide sometimes, doesn't it? How did
- 7:47she justify hitting pause? She reframed it. She
- 7:49realized the pause wasn't stopping. It was recalibrating.
- 7:52It was necessary. OK. So she deliberately stepped
- 7:54back, started reading, listening to podcasts,
- 7:58seeking inspiration. But critically, she also
- 8:00got really clear on what she actually wanted
- 8:02next. She built a framework. Ah, the three -legged
- 8:05stool. This sounds important. It was her filter,
- 8:07her way to fix that broken compass. For any future
- 8:11entrepreneurial thing she'd consider, it had
- 8:13to meet three specific criteria. No exceptions.
- 8:16Okay, what are the three legs? Right. Number
- 8:18one, the market timing had to be right. Is the
- 8:21world ready for this idea now? Makes sense. Number
- 8:23two, the dollars. Real funding. Enough to actually
- 8:28support sustainable growth. Not just keep the
- 8:30lights on for six months. Crucial. And number
- 8:32three. The right team. The right people to partner
- 8:35with. Skills, vision, temperament, the whole
- 8:38package. Market, money, team. If any leg was
- 8:41wobbly. The opportunity was out, instantly disqualified.
- 8:46It gave her this objective way to evaluate things
- 8:48instead of just reacting out of fear. Smart.
- 8:51So armed with this new filter, she doesn't jump
- 8:52into a permanent job. No. Instead, she makes
- 8:55this really strategic pivot into short -term
- 8:58consulting, even taking projects a bit outside
- 9:01her usual wheelhouse. Consulting. After running
- 9:04a national operation, did that feel like a step
- 9:06down? You might think so, but it was actually
- 9:08brilliant. She said she started networking like
- 9:10it was her job. Ah, using it as intel gathering.
- 9:13Exactly. Consulting let her expand her skills,
- 9:15test the waters in different areas, meet potential
- 9:18partners, see who was doing interesting things,
- 9:20all without the long -term commitment. And it
- 9:22gave her head space. Clarity. Huge clarity. She
- 9:26actually realized that some of her best, most
- 9:29innovative ideas came during those reflective
- 9:31periods, not when she was in the thick of operating.
- 9:34That's a really key point for anyone listening
- 9:37who might be in a down cycle or pause. It's not
- 9:40wasted time. Not at all. And she also realized
- 9:43something else important. What's that? Her personal
- 9:45brand was strong, really strong. Think about
- 9:48it. She was getting job offers while nine months
- 9:51pregnant and actively shutting down her last
- 9:54business. Yeah, that says something. It says
- 9:56people value your track record and your potential.
- 9:59She realized, you know, you're constantly being
- 10:01evaluated for roles that don't even exist yet
- 10:03based on how you handle yourself, especially
- 10:05through difficulty. So leverage that brand. Okay,
- 10:08so the consulting and the three -legged stool,
- 10:10how did that lead to the next big thing? Well,
- 10:15that networking paid off. A contact from her
- 10:17previous gig, the one that scaled really fast,
- 10:20reached out, had an idea, a potential venture.
- 10:22And she runs it through the checklist? Ran it
- 10:24through the three -legged stool, right market
- 10:26timing, check. sustainable funding, big check.
- 10:30This one had serious backing. Oh yeah. Who's
- 10:33involved? Some heavy hitters. Billionaire entrepreneurs,
- 10:36actually. Eric Levkowski and Brad Kiwell, guys.
- 10:38Known for huge successes like Groupon. Experts
- 10:42in big data aggregation. Wow. Okay, so definitely
- 10:45the right team, and dollars legs were solid.
- 10:47Absolutely. She had successfully used that pause,
- 10:50that reflection, to position herself for a partnership
- 10:53with truly visionary, rock solid investors. She
- 10:56joined them. OK, so she dives into this new,
- 11:00well -funded venture. And this leads us to the
- 11:03first full circle moment, which is honestly kind
- 11:06of mind blowing. It really is. She works hard,
- 11:08builds this new venture, makes it successful,
- 11:10and then she leads the sale of that business.
- 11:13Don't tell me. To the exact same Fortune 750
- 11:16parent company. No way. The one that told her
- 11:18to get out five years before. The very same one.
- 11:20The structure, the timing. It was all wrong back
- 11:23then. But now. She'd proven the concept's value
- 11:26externally, built it successfully, and sold it
- 11:28right back to them. An incredible validation.
- 11:31That is incredible. Vindication almost. So after
- 11:34that major win, what's next? Start another one.
- 11:36She actually decided against starting from scratch
- 11:39again. Her focus shifted. She wanted to partner
- 11:42with really solid teams, visionary entrepreneurs.
- 11:45immerse herself in the ecosystem. Wow. Investing,
- 11:49mentoring, more strategic consulting. Her philosophy
- 11:53became, discovery is always in the doing. Keep
- 11:56engaging, keep learning. Okay, staying active.
- 11:59And that doing led her to another key consulting
- 12:02gig, this time with a company called Fusion,
- 12:05really cutting edge Silicon Valley tech. What
- 12:07were they doing? Applying 3D computer vision
- 12:09to machine learning, specifically in the automotive
- 12:12space. So it perfectly blended her deep auto
- 12:16industry knowledge with this advanced AI tech.
- 12:19Very cool. And I have a feeling this leads to
- 12:21the second full circle. You guessed it. The story
- 12:24doesn't stop there. Fusion, this innovative tech
- 12:27company she's consulting for, gets acquired.
- 12:30By? By the same company. The one that had acquired
- 12:32her first venture. The one where she got that
- 12:34crisis call during the Sandberg talk years ago.
- 12:36The one that had just bought her second venture.
- 12:37Seriously, they bought Fusion too. Yes, which
- 12:40put her right back inside that same large organization
- 12:43again. But this time, this time, this time she
- 12:46wasn't being pushed out. She was brought in proudly
- 12:50leading their top tier AI powered vehicle inspection
- 12:53application, the exact role that leveraged everything
- 12:57she'd learned. Wow. So the timing was wrong all
- 13:00those years ago. Completely wrong then. But because
- 13:02she didn't just quit, because she recalibrated,
- 13:05used consulting to pivot, gained skills in AI
- 13:08and computer vision. she became the perfect fit
- 13:10years later. finally matched her evolved skill
- 13:17set. What a journey. From that stressful bowling
- 13:19alley, parking lot, car sale. To leading a flagship
- 13:22AI product inside the very company that once
- 13:24represented her biggest professional setback.
- 13:27It just hammers home that careers aren't ladders.
- 13:29They're roller coasters, right? Twists, turns,
- 13:32unexpected drops. Absolutely. And those closed
- 13:34doors, they weren't failures. They were necessary
- 13:36detours that ultimately opened up paths to way
- 13:39more interesting, complex work. Work she might
- 13:42never have found otherwise. Exactly. She ends
- 13:44with this really insightful point. It often takes
- 13:48time, distance from an event, to see the why,
- 13:51to understand how it fits into the bigger picture.
- 13:54Yeah, the first reaction when a door slams shut
- 13:56is usually fear, maybe panic, urgency. Right.
- 14:00But the real skill... The resilience is in taking
- 14:03that breath, stepping back, using a filter like
- 14:05that three -legged stool, and looking for the
- 14:08actual opportunity hidden inside the setback.
- 14:10It reminds me of that Amy Poehler quote about
- 14:13career drive. How careers are like MSG. Uh -huh,
- 14:16yeah. How does that go? She says, no matter how
- 14:18much of one you've had, you always want more.
- 14:20That relentless energy to find the next challenge.
- 14:23That fits perfectly. So maybe the final thought
- 14:25for you, the listener, is this. Take a second
- 14:27and reflect on your own momentum. right now.
- 14:29Yeah. Is there a decision you're making, maybe
- 14:32subconsciously, that's based purely on fear?
- 14:34Fear of losing ground, fear of missing out, fear
- 14:37of irrelevance, rather than based on those solid
- 14:40three -legged stool qualifications, you know?
- 14:43Is this a real opportunity? Is the timing right?
- 14:45Is the team right? Is the support sustainable?
- 14:48Maybe it's time to stop running on fumes, hit
- 14:50pause for a beat, and choose your next door strategically,
- 14:53not fearfully.