Latest / Becker’s Healthcare - Clinical Leadership Podcast / Dr. Jean-Pierre Mobasser, President of Goodman Campbell

Transcript

Dr. Jean-Pierre Mobasser, President of Goodman Campbell · Becker’s Healthcare - Clinical Leadership Podcast

• 0:00
  Welcome everyone to the Becker's Healthcare podcast series.
• 0:02
  I'm Mariah Muhammad, writer and moderator with Becker's
• 0:05
  Healthcare. And I'm thrilled to have with me
• 0:07
  today doctor Jean Pierre Mobasser, president of Goodman
• 0:10
  Campbell.
• 0:11
  Doctor, welcome to the podcast. We're very excited
• 0:13
  to have you join us today. To To
• 0:15
  get us started, would you mind please introducing
• 0:16
  yourself and telling us a bit about your
• 0:18
  background?
• 0:19
  Sure. Absolutely. Thank you for having me. My
• 0:21
  name is Jean Pierre Mobasser. I'm a neurosurgeon
• 0:24
  here at Goodman Campbell Brain and Spine.
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  I've been here since 02/2004,
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  so going on my twenty first year at
• 0:30
  this point.
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  I've been the president of our group for
• 0:33
  the past eight years.
• 0:35
  I've also been a past president of the
• 0:37
  Society for Minimally Invasive Spine Surgery as my
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  subspecialty within neurosurgery is minimally invasive spine surgery.
• 0:45
  Wonderful. Thank you so much for giving us
• 0:46
  that background. So what are some of your
• 0:48
  top priorities for for the, rest of the
• 0:51
  year?
• 0:52
  Yeah. So I guess since we're starting the
• 0:54
  year, this is a good point to discuss
• 0:56
  our plans for 02/2025.
• 0:58
  And to start with, we were fortunate enough
• 1:01
  to get approved to have a Goodman Campbell
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  neurosurgery residency.
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  This is actually a pretty big accomplishment as
• 1:08
  ninety nine percent of neurosurgery residencies are affiliated
• 1:10
  with the major academic
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  center, and we do not have that current
• 1:14
  relationship.
• 1:15
  We do have other hospital relationships that are
• 1:17
  academic in nature, but this makes us one
• 1:20
  of two groups in the country that has
• 1:22
  a neurosurgery,
• 1:23
  residency
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  without a major academic affiliation.
• 1:27
  And so we're quite quite proud of that.
• 1:28
  And that'll be starting in July.
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  So a lot of our time is getting
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  set up and prepared,
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  for this.
• 1:34
  The good news is our group has been
• 1:35
  teaching residents on and off for forty years,
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  so this is not new to us. So
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  we have a lot of experience,
• 1:41
  faculty
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  to handle this.
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  Our other priority is gonna be growing strategically
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  into markets,
• 1:49
  both inside Indiana and outside Indiana that need
• 1:52
  neurosurgeons.
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  We currently have two neurosurgeons
• 1:56
  outside of, Indiana and Wisconsin with ProHealth.
• 2:00
  Our interventional neuroradiologists,
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  help out in Boise, Idaho, and so they
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  rotate out there to help with the interventional
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  care. And then we're, scattered throughout the state
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  of Indiana. So I think continuing to look
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  for strategic partnerships both within Indiana and outside
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  Indiana that makes sense for our group and
• 2:19
  for the hospitals,
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  where we can fulfill a need that they
• 2:23
  don't currently have.
• 2:25
  Other thing that we're gonna really have to
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  focus on over the next year is continuing
• 2:28
  to grow ancillary sources of revenue.
• 2:31
  As we all know, reimbursement gets more and
• 2:34
  more difficult for, independent,
• 2:36
  physician practices
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  while the cost to deliver care continue to
• 2:40
  rise.
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  I think,
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  physicians in general, one of the few professionals
• 2:45
  to continue to make less money as time
• 2:47
  goes on. And so we have to find
• 2:49
  other ancillary sources of revenue so we can
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  continue to attract
• 2:54
  worldwide talent, the best talent for neurosurgical
• 2:57
  care.
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  Because otherwise, we're competing with hospital employment, which
• 3:00
  is capable of paying them more than we
• 3:02
  are,
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  just based on the revenue and,
• 3:05
  the the,
• 3:07
  overhead model that we deal with. So those
• 3:10
  are gonna be the sources
• 3:11
  of, our our priorities
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  for the rest of this 02/2025,
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  and, we're looking forward to it.
• 3:20
  Yeah. Definitely. Well, congratulations
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  on that residency.
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  It definitely sounds like,
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  everyone kinda
• 3:26
  has many things that will be,
• 3:28
  taken care of for this year. Are there
• 3:31
  any other programs or initiatives that have been
• 3:33
  the most needle moving for you,
• 3:36
  in this past year, 2024,
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  anything that you're looking forward to in 2025?
• 3:41
  Yeah. There are two things. I'd say if
• 3:43
  you had to look at something that's been
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  helpful on the ancillary revenue side, it's been,
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  looking for co management opportunities
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  with hospitals where hospitals
• 3:53
  have a need or somebody to come in
• 3:56
  and organize their neurosurgical
• 3:58
  care
• 3:59
  and try and help them understand their markets
• 4:03
  strategically and then sort of help and and
• 4:06
  create a win win situation between our group
• 4:08
  and the hospital.
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  And so we've been expanding those again up
• 4:12
  in Wisconsin and out in Idaho. And, so
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  I think those are have been
• 4:18
  sort of needle movers for us this past
• 4:20
  year, and we gotta we have to continue
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  to look for those opportunities
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  with hospitals that have that need and recognize
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  the value that we bring in the expertise,
• 4:29
  which they don't have.
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  The other thing, which I can't talk about
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  yet, we can probably revisit this in six
• 4:35
  months, but there's another thing that our group
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  is working on,
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  that I think may be a needle mover
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  for us, but it's about six months away
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  from being viable. So you and I can
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  talk in about six months.
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  Yes. I'll definitely circle back with you, in
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  the next six months.
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  And then also, doctor, the last thing I
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  wanted to ask before I let you go
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  today, how are you thinking about growth in
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  member experience,
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  overall?
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  Yeah. So I assume when you say member,
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  you mean patient.
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  And so if we're talking about patient care,
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  that's actually
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  the most important thing to our group. Our
• 5:10
  group is very centered on patient care and
• 5:12
  delivering the patient best patient care experience.
• 5:16
  That's always been a priority here at Goodman
• 5:18
  Campbell,
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  creating a culture where everybody within our group
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  is centered around the patient and, the experience
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  they're gonna have when they first contact our
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  group, when they first call, when they get
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  somebody on the phone, when they come to
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  the desk,
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  when they're roomed, when they see the physician,
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  all of the preoperative care in addition to
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  the surgical and postoperative care. And so that's
• 5:41
  always been something that we prioritized, and it's
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  it's basically delivering an experience that patients feel
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  very good about. And we've been quite successful
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  in that. I routinely hear from patients and
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  families about how,
• 5:54
  their their visit to our group and their
• 5:55
  interaction with our group has been one of
• 5:57
  the best medical experiences they've had amongst all
• 6:00
  of their their patient care situations. So,
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  that is something that we continue to focus
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  on.
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  It's very hard to provide that high level
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  of patient touch and care
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  when costs are going up and reimbursement's going
• 6:14
  down, but at this point, we are still
• 6:16
  very much committed to that.
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  We're continually looking for neurosurgeons who fit within
• 6:21
  our culture and understand and want to make
• 6:24
  fit into a culture that prioritizes
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  this sort of patient care experience and understand
• 6:29
  that what we do is not about us
• 6:30
  as neurosurgeons.
• 6:32
  It's about the patient and helping them. And
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  we try try and strive for an organization
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  where everybody sort of understands and feels connected
• 6:40
  to that mission,
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  not just the surgeons or the allied health,
• 6:44
  but also the people who work,
• 6:47
  in the back office and making them feel
• 6:49
  connected to the kind of patient care experience
• 6:51
  that we deliver so they can feel really
• 6:53
  good about what they are doing on a
• 6:55
  day to day basis.
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  The neurosurgeons we we look for in our
• 6:59
  group, they have to be extremely hardworking.
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  They need to be technically excellent at what
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  they do. They need to be patient focused,
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  and they need to be team players. We
• 7:08
  work together hand in hand, and having people
• 7:10
  that work and operate together and and help
• 7:13
  each other in clinic,
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  all those things are really important to the
• 7:16
  to our our group at this point.
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  The last thing I'd say is we, currently
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  participate in national quality registries. That's been a
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  big part of our group, and we were
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  actually one of the Vanguard
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  groups in founding the neurosurgery,
• 7:30
  quality outcomes database, in its inception.
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  And we think that continuing to track patient
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  reported outcomes is incredibly important because it's one
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  thing to operate on people and see them
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  back in clinic,
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  but it's another thing to really look,
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  longer term and understand how our care makes
• 7:47
  a difference in the patient's lives.
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  And so those quality,
• 7:51
  registry outcomes are very important. Getting the patient's
• 7:54
  feedback is something that we continue to strive
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  to do.
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  Our group is very focused on clinical care,
• 8:01
  education, and research.
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  We have a research relationship with Purdue University,
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  and, we have several faculty that do projects
• 8:09
  jointly with the with the,
• 8:11
  PhDs and, at Purdue University. And then we
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  also teach
• 8:16
  medical students from Marion University, a local,
• 8:20
  program here in Indianapolis.
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  And so I think,
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  all of these things contribute to our overall
• 8:27
  sense of the patient experience and understanding our
• 8:30
  mission and trying to stick to that mission
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  and making sure we don't deviate is our
• 8:35
  goals and our plans and and our focus.
• 8:38
  Yeah. Absolutely. Thank you so much for those
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  final thoughts, doctor. This has definitely been a
• 8:42
  very informative discussion. So I wanna thank you
• 8:44
  so much for coming on, Becker's, and I
• 8:46
  look forward to connecting with you again soon.
• 8:49
  Absolutely.