Latest / The DEX Show: A Show for IT Change Makers / ChatGPT meets EUC w/ Geoff Wright
Transcript
- 0:01Welcome it, change Makers to the Deck Show with Tim Flower and Tom McGraw.
- 0:07Let's get into it, ladies and gentlemen. I'm back with our favorite
- 0:12guest, Jeffrey Wright. What's up, Jeff. Great to have you back
- 0:16for the fourth time. That's right, pleasure to have you back on the
- 0:19deck Show once more. How are you? I'm doing all right, MANU
- 0:24chat chpt right, large language model stuff. I'm part of the chatbot nerd
- 0:28crew over here. So I I've had I've been inundated by people asking me
- 0:34like why why why why can't we use chat gpt to like just tell us
- 0:39how to like, you know, scale the universe? And uh, it's
- 0:45uh, you know, it's it's have you used chat chpt? We actually,
- 0:51Um, you know obviously you don't listen to every single episode of a
- 0:53deck Show, Jeff. That's what I'm saying, because I do. I'm
- 0:56actually testing you. I'm testing to you. I'm testing you to see if
- 0:58you remember what you said, if you would have heard the poem chat gpt
- 1:03wrote about the Deck Show A very beautiful poem. Um, but as a
- 1:07as a writer, scari or cool? It was cool. It was a
- 1:11cool poem. You know it was scary and so far as um it was
- 1:15quite good. You know that it was you know if you I find chat
- 1:19GPT rather alarming, especially as I was trained as a writer and it seems
- 1:26to be making great swaves of professional writers redundant in in one fell swoop of
- 1:32innovation. Um, but go and talk talk talk to me about how how
- 1:36you see the functionality coming interview man. I mean, so, I look,
- 1:42I've tried it for some cool stuff. I've tried it. Um My
- 1:46brother works at Microsoft, right, so he's a bing man. The being
- 1:49in it, everybody's I mean, the only thing I've ever been just like
- 1:53Google. Right, I go to Being and then I've been Google, and
- 1:55then I go to Google. Right. But the the idea that um it
- 2:00can do some really really mundane things that a lot of us do anyway.
- 2:07But I think what's happening is is there's I think there's a lot of people
- 2:09that like quietly in the corner. Go I That's exactly what I do all
- 2:15day. Right. I talked to group A and then group B. Group
- 2:19B ask me what group A is and then I, you know, I
- 2:23spend an hour writing an email about green I or you know how we can
- 2:30make a better program or how we can make And when I say program,
- 2:32like, how can we make a better project or whatever? And dude,
- 2:36you go, you go to chat gpt and you say, write me,
- 2:39you know, write me a scalable program for a company to do digital experience
- 2:46and using next think right, And I'm like, whoa it starts? Is
- 2:52it perfect? No? But does it give you some pretty darn good ideas
- 2:57because it's you know, scraping the universe from up till twenty twenty two,
- 3:02right, it's pretty incredible. And you know, like somebody's I think yesterday
- 3:09I saw an article that like one hundred and fifty one books were published on
- 3:13Amazon by the author chat Chypt. Did you see this? No? No,
- 3:16No, was that just in the last few days. Yeah, so
- 3:21people are yeah, why not? It's but like you said, for people
- 3:25that enjoy writing, there's an there's a creative twist that you know, some
- 3:32authors and some people that really put a lot of time and effort into the
- 3:37way they they they word They like words. Words are powerful things how people
- 3:42interpret them, especially at a global company like ours, you know, around
- 3:45the world, different languages, you know, write me a compassionate email in
- 3:51fifteen different languages, addressing X and within about thirty seconds. You have a
- 3:59pretty darn good starting point that, from what I've seen, would have taken
- 4:05me a couple hours of like coffee time, focus time, you know,
- 4:12reading it, reading it, bouncing it off people. So I understand people's
- 4:17you know, people's desire to use this. I've had, I mean,
- 4:21I own the chatbot here, so everybody has asked me like, why don't
- 4:25we you know, why don't we do this? Now? You know,
- 4:28why don't we have chat GPT? You know, why don't we have it?
- 4:30Like? Why can't I see? You know, why can't I say?
- 4:32Why does my laptop suck? And chat GPT goes, Oh, I'm
- 4:35you know, sorry to hear your laptop sucks? Here? Let me check
- 4:38these things, which is interesting, right because you know, from a from
- 4:42a digital experience standpoint, what a powerful tool if everybody could really do that,
- 4:46why does my experience suck? And using the platforms we have go,
- 4:53oh, we noticed you have seventy five thousand favorites or cashes here, or
- 4:58you're recycling business seven tea, you know, eighty gigs and you know,
- 5:01wow, right, how awesome to have remote actions run from anything that potentially
- 5:10could be impacting the end user or the customer or the people or you,
- 5:14and you could do it. It's so agnostic. You could do it at
- 5:16work. How also would it be at home? Right? My Xbox is
- 5:20running slow chat GPT, Right, how do I do how do I do
- 5:25a better job at Fortnite? How do I do a better job in Minecraft?
- 5:28How do I do a better job in Call of Duty? Any of
- 5:30the games? Like how do you do something better? And it does a
- 5:34pretty darn good job. So that's that's been my That's been my that's been
- 5:41that's been my world since like December, because, as I mean, you
- 5:46and I are in it, December chat chypage dropped and it's just been insane.
- 5:54It's been crazy since then. And now I'm seeing like you know,
- 5:57student, you know, now I'm seeing like my local newspaper have like will
- 6:00chat chypt like you know, read your mind. You know, there's always
- 6:03that side of it, right, the singularity. How soon is it before
- 6:08chatchypt like you know, you know gets married to your you know, gets
- 6:12gets married, you know, has other chatchypt kids becomes the sentient mmmm,
- 6:19your thoughts. No, I mean I love it. No, I feel
- 6:25like we're it's interest, isn't it. We feel like we're we move as
- 6:29a civilization so at such breakneck speed technologically right, like that seems to be
- 6:33a characteristic of our entire lived lives. And yet the last few weeks have
- 6:41have underscored the fact that it has been a while since we all saw something
- 6:45that made our jewels drop and and just realize that the conditions of our existence
- 6:51of being are about to be tilted by an invention, by an advance.
- 6:58You know that it's it's good, it's look, disruption is going to happen.
- 7:03That's what this is. This is like, this is this is super
- 7:09disruption. Um. But being that I am a human being and that I
- 7:14am the I I look, I love communication, I love I'm an analog
- 7:21person through and through. So when everybody says like digital this and digital that,
- 7:27and ones and zeros and ones and zeros, there's a lot of space
- 7:30between the ones and zeros, there's a lot, right, And that's where
- 7:34that you know, the analog comes in. And that's what I that,
- 7:39dude, that's what I live for, is that analog experience that emotion that
- 7:45nontent like the you know, the feeling you get when somebody you like is
- 7:48around you. Right, that's not a digital experience. That's an emotion that
- 7:54that's a that's that there's something there, right, there's that warmth from the
- 7:58person or people that are you're around. Right. So my my focus now
- 8:03is um and uh, let's talking about it, like I think we did
- 8:07the Great Resignation like five years ago, right, whenever we did that,
- 8:09that that episode, but to build on to build on top of that episodes
- 8:15yeah, ten episodes ago. Gods. But the idea is there's so many
- 8:20employees now and we've we've been we've been, um, I've been seeing it.
- 8:26I actually took a guy out to lunch a couple of weeks ago.
- 8:31Mid twenties. A lot of these I don't know gen z like people in
- 8:35their twenties. And again, this isn't a blanket this isn't a blanket statement,
- 8:39but I feel like there's a lot of people that have graduated college,
- 8:45right. Some people were in college during COVID. They didn't you know,
- 8:48like, there's your college experience, you've gone into it. A lot of
- 8:52a lot of the people that I'm um, I'm seeing in their twenties.
- 8:56Um, they resigned, they left. We've lost We've lost a few people
- 9:00that were like they started and they've only been with the company, you know,
- 9:03four months, six months, you know, less than a year.
- 9:09Some of those folks are still here. But when I talk to them,
- 9:11because that's a big part of what I love to do, it's just,
- 9:13hey, how are you feeling at this company? How are you doing?
- 9:18What are you doing? Like, you know, where do you fit?
- 9:20What? What puzzle piece are you? And you know, the people that
- 9:24are still here, some of them have said, you know, Jeff,
- 9:28I had a sign on bonus that says I have to be here till X
- 9:33date. And that's not the That's not the first thing I want to hear
- 9:37out of somebody's mouth. Did you know what I'm saying? Like it's like,
- 9:41hey, how how do you like this job? I got to be
- 9:43here for another year? Yeah? You know you yeah, yeah, but
- 9:52it's it scares me. I have a thirteen year old son, I know
- 9:56he you know, I know kids. I know people that my brother has
- 10:00kids in high school and that just graduated, right, and there is this
- 10:05level of uncertainty that Tom, you or I, you know, we're in
- 10:09our early thirties, right, so we're you know, we're you know,
- 10:11late twenties earlier. How old are you? Jeff Induggets howl about you in
- 10:18real real life, real life? He is four or five man? Four?
- 10:22Five four? Over here? Are you are? Your forty? Yeah?
- 10:28Are you really? No? Are you really? For you? All
- 10:33right? So you so you hit that now you I was older, younger.
- 10:37I just won't even ask I'm forty, that's no. Yeah, yeah,
- 10:43I'm forty five and you and I I yeah, because you're if you're
- 10:46forty, you're you know, you wake up and things hurt and you start
- 10:50finding like you know, that's when you know your doctor starts telling you things
- 10:52like you know, yeah, that's just how it is. Right when you
- 10:56go to the doctor and you're like, hey, like I got a weird
- 10:58thing and my shoulder hurts and my hair fallen out, and they're like,
- 11:01yeah, that's what happens. Instead of addressing the issue, right, instead
- 11:05of saying, yeah, you know, you might want to take this or
- 11:07do this or do where this, they're just kind of like, hmm,
- 11:09that's what happens. Suck it up, you know, I wake up in
- 11:13my shoulders all messed up, and they're like, mm hmm, that's the
- 11:16shouldertis you? Well you might, that's right. Oh dude, you want
- 11:22to talk about city miles. I am the king of city miles. Dude,
- 11:26I have unbelievable hard mileage on this. But anyway, the people that
- 11:33I yeah, anyway, the people that I speak to that that are in
- 11:37their twenties, there's there's a level of uncertainty that uh, you or I
- 11:45never never really had, right, I mean, anybody in our our age
- 11:50bracket, is we had you know, we had the Internet, we had
- 11:56cell phones. Um, the idea of being constantly connected, which you and
- 12:00I and people in our brandy we we deal with, right, we have
- 12:03a phone, we know what we Okay, our boss is gonna get us
- 12:05and whatever. But the people in their twenties in early thirties, I see
- 12:11a sense of such a heightened sense of anxiety, uncertainty and stress. And
- 12:18you know, one of the things I love, like, Hi, how
- 12:20you doing? I'm okay? Are you really? Like is there anything I
- 12:24can do to help? Like, well, we have all these things and
- 12:28I have to do you know, do X, Y and Z for those
- 12:31folks over there on the other side of the pond, or X, Y
- 12:33and Z for us here on the East coast. The idea is, how
- 12:37do they how do you help them, like understand that this is this is
- 12:43unfortunately, this is how it's unfolding. This is how we're evolving, right,
- 12:46it's an evolution. But how do you lower their anxieties? How do
- 12:50you lower their their level of uncertainty and give them a very direct goal at
- 12:56the company. And that's something I've been helping with a lot of a lot
- 12:58of people. Either though we've lost some people. Let's just say, how
- 13:01can I help you? Just understand that you're not alone, right, You're
- 13:07one of all of us. Right, You're one of the people on planet
- 13:11Earth that need to just focus on a task, focus on the goals,
- 13:15Focus us folks on the bigger picture. Don't be scared. Chat GPT is
- 13:18not going to take your job. And guess what if chat GPT takes your
- 13:24role or some CEO out there, because that's the argument, right, it's
- 13:28good versus evil captains of industry, board of directors, CEO's Wall Street somebody
- 13:35at the top is saying, you know, we could use chat GPT and
- 13:39large language models and AI to really bolster our company and our people right to
- 13:48work less hours right, thirty hour work week right, or like shorten the
- 13:52time and allow that the people that are at our company to focus or the
- 13:58bad guys and I hate, I hate to say bad guys, but you
- 14:03know the hey, we can employ fifteen hundred bots and lay off thirty thousand
- 14:09people and be better about it because guess what AI in bots work twenty four
- 14:18seven three sixty five, three sixty four and a half because you got to
- 14:22reboot them, right, there's gonna be an update on these things every once
- 14:24in a while, and it's it's it's a it's a scary sci fi very
- 14:31orwelly and kind of vibe. So how do you think about when you think
- 14:35about where you focused your career, particularly by the sounds of it in save
- 14:39the last five years, Jeff? How much of an accelerant is chat GPT?
- 14:46How much of how consistent is it with your with your current direction of
- 14:52technological travel already in terms of what it makes possible of where it points or
- 14:58how much of a alternatively, is it is it the opposite? Does it
- 15:01is it? Is it a complete curveball that is tip to all your expectations
- 15:07a Sunday. I assume it's a film about I want to hit out from
- 15:09you. There's going to be a fork in the road that could lead to
- 15:13two things. I believe. One is going to be like the human the
- 15:18human element is going to be even more sought after. Right, It's going
- 15:24to be you know, the feeling to touch. The analog experience is going
- 15:31to be you know, like companies are going to pay for it and want
- 15:37it and how do I get how do I get an emotional connection to humanity
- 15:41in my company, in my place, in my role, all of it.
- 15:46That's one fork. The other one is going to be a little bit
- 15:50grayer, a little bit darker. Uh, and that's going to be implementing,
- 15:58uh, you know, no taking right. So, so if you're
- 16:00not aware Microsoft talked about chat chat, chips chat chepts already in the works
- 16:06of being integrated into teams and other platforms. Did you know this? I
- 16:10presumed so I hadn't heard. He's like, I guess. So the downside
- 16:18to that is how many calls have you ever been in um where you know
- 16:22you've got those note takers? You ever see like no takers. When you
- 16:26join a meeting call in they're no case by the way, whenever when whenever
- 16:29I'm on a call with anybody and I see everyone joins and then I see
- 16:33no taker. Yeah, I literally I tell them, turn it off,
- 16:37turn it off. I don't. I don't want you. I don't what
- 16:40is this. I don't want a robot taking my words out of context.
- 16:42Turn it off. But we are in some other companies. Again, I
- 16:48told you my brothers at Microsoft. They they're they're they're using it as a
- 16:52note taker, right, They're gonna put it into teams. And now somebody
- 16:55can say, hey, Tom, you know, if you remember, or
- 16:57if you recall, Tom, November twenty twenty two, you said this in
- 17:03a meeting, like yeah, yeah, Like come like, yeah I did.
- 17:11That's twenty twenty two, Jeff, this is today, Jeff, you
- 17:14know, suck it up. I'm right. It's interesting. Actually, Jeff,
- 17:19I hadn't even thought of it before I get you on the call today.
- 17:22And now my head is full of privacy implications of GPT and the whole
- 17:29capacity of this technology to scrape our identities up into views, very strange,
- 17:37readily essentially conscious, Your entire being and just present it to whoever has potentially
- 17:41requested it, right, I mean there aren't strict strictures on what canon can't
- 17:48be accessed by this technology. Then for instance, you know, every every
- 17:52utterance you've ever made on the Internet could easily be gathered up and and and
- 17:57and given to a potential for instance, new employer, well, current employer,
- 18:02whomever. Super duper agree with that. And that's that is a conversation
- 18:07that I've had about now with this technology, and AI is that is today?
- 18:15That is today, the day that every person has the record button pressed.
- 18:22Of those people that are too young to know that there used to be
- 18:25a record button that you would press on a tape deck or something like that.
- 18:27But the like is today the day, Tom? Is today the day
- 18:33that we record? And I hate to talk about like what is it black
- 18:37mirror? I think it was black mirror, that actually for sure. And
- 18:42they talked about how could you I mean, imagine imagine ten twenty years from
- 18:48now, Tom, You're married, You're you have a wife and kids,
- 18:52and your wife says to you, hey, Tom, let's go back to
- 18:59March fourteenth, twenty twenty five. Of course, it's twenty thirty five.
- 19:03Right, let's go back when you said this or you did that, or
- 19:07hey, remember that, Like, how horrible of an argument is it going
- 19:11to be? When you're like, you know, Tom, you said this,
- 19:15and you're like, like, let's go back to the tape. I
- 19:19didn't know it referring to the tape. Might be that might not be allowed.
- 19:26Always right with my wife, Jeff, she might Yes, if you're
- 19:33always correct, that's and Tom, as we all are. If you're always
- 19:36right, oh, it could be a good thing. Right, if you're
- 19:37always one hundred percent on point, then go then literally going back to the
- 19:41live reel. Right, Hey, honey, I get I get I get
- 19:45what you said. But let's go back. Let's go to the highlights here.
- 19:47Let's let's rewind to three weeks ago when you said this or that.
- 19:52That's that's that stinks, right, that's like, you know, part of
- 19:57part of being human is making mistakes. Part of being human is finding the
- 20:03edge by going over the edge. Right, nobody knows where that is.
- 20:08If you have to go over, you have to fail. And I believe
- 20:12that a lot of a lot of people think AI is going to remove failure
- 20:15from humanity. Right, we can Oh, we don't. Why make mistakes.
- 20:21We can't make mistakes. AI is going to calculate and you know,
- 20:25modulate all of it to make sure that we don't make mistakes. It's going
- 20:29to be perfect every time. How many how many mistakes led to incredible innovations,
- 20:36right, like you know how many? You know, like what was
- 20:38it the you know, penicillin, right, penicillin? So I forgot exactly
- 20:44the story behind penicillin. But it's something it's something like somebody made a you
- 20:48know, scientists made a sandwich, left the bread out, got moldy,
- 20:52spilt some garbage on it, found that the moldy garden, you know,
- 20:56found that the moldy piece of the bread had had a weird reaction with bacteria
- 21:02on it. And they go, ah, hams. And if I'm sure
- 21:04that scientists probably first said, like who knew ham sandwiches? That's the cure,
- 21:11you know. But it's those mistakes that it's those mistakes that are such
- 21:17a beautiful analogy to humanity, right, It's that beautiful, beautiful mistakes,
- 21:23right, it's a it's a happy accident. It's things like that. Now,
- 21:29I wonder, right, is that something that AI can do? Can
- 21:33AI accidentally discover stuff that's amazing with A in a completely different discipline. Right,
- 21:41If I'm a scientist and I'm working on AX, can AI help me
- 21:45figure out a better way to kick a soccer ball? Right? Because I
- 21:48was doing one thing and I did the other thing, and I and I
- 21:49and I merged it together. I don't Again. The AI piece goes into
- 21:57you know, consciousness. What is conscious? How do you measure certain things
- 22:02you know in and around us without getting too off the deep end, right
- 22:07of like you know, you know quantum theory and wormholes. But how how
- 22:12do you ensure that AI runs runs in a sidecar with us and not overtakes
- 22:22humanity? Uh? I think it can happen. Yeah, how do you
- 22:29how do you lock the door once the horses bolted? It feels a little
- 22:32bit like wasn't it a little bit like that? Well, it's it's out
- 22:36now. I mean googles to ask. Maybe years ago, you know,
- 22:40I remember seeing Ela musk On talking about this years ago, maybe for three
- 22:45years ago, something like that, he said. He said at the time,
- 22:48he said he'd he'd booked a meeting with Obama to specifically say, look,
- 22:53I think we really need to be aware of the impact and significance of
- 22:57AI, particularly if it becomes conscious or something. This is the biggest issue
- 23:03in the world. And a bomb was like other things to do, you
- 23:07know, like I got a busy day and you know, but and he
- 23:11so he sort of shrugged and said, oh, well, you know it's
- 23:14gonna go where it's gonna go, and not what you can do to Not
- 23:18everybody is that far into the future, right, everybody? You know,
- 23:22not not not every I mean, look, you know, not everybody goes
- 23:27that far. Because I'll tell you what, it's a dangerous. It's a
- 23:32dangerous exercise sometimes for some people. I often sit down and and we you
- 23:37know, if if you if you don't, I'm sure some people do.
- 23:41If you don't, Tom or like do that exercise of where are we in
- 23:45twenty thirty five, twenty forty five, right, and the only reference we
- 23:51have is the past. So I sit back and I say, in two
- 23:56thousand, you know, you remember two thousand and two, thous in man
- 24:00like I still rocked a pager. Nobody on Well, some people listening to
- 24:03your podcast might know what a pager is it I did though I was a
- 24:12nerd in college I know, like like news flash, I was a super
- 24:17nerd in college and um, I had a I had like a bell clip
- 24:21Nokia phone, and I had a pager and believe it or not, because
- 24:23I was in it, right, because I was in it. This is
- 24:26the truth. This is like, this is this was late nineties it people.
- 24:32I would I had a pager because if there was a like an power
- 24:36outage or there was um um, like we had a we had access databases
- 24:41remember access Microsoft Access. So if there was a power outage or the building
- 24:47or the call seem because I went to USC had an issue, um,
- 24:49they would power it down. I would get a page and that page was
- 24:53basically just saying like everything's off and we need you to like go and press
- 24:59power buttons and all the stuff. Because at that point in time, there
- 25:03was there was no dude. I don't even know if ups has existed in
- 25:07the nineties, right, like maybe there was battery backups. I don't remember
- 25:11of it, but that was what my pagers were. And then my Nokia
- 25:15Nokia cell phone. That was just that was personal. But I remember having
- 25:18like the guy I was like, you know, I got a cell phone.
- 25:22The coolest dude ever now, look where we are. We have supercomputers,
- 25:26right, the iPhone, the Android phones, like you have the compute
- 25:32power of like ten times what it took to go to the moon on your
- 25:37hand. That's what we did from you know, late nineties to now now
- 25:41as we know, you could talk about a thousand different scientific rules. But
- 25:45you know, technology keeps doubling and doubling and doubling. Right, So where
- 25:51are we in the in twenty thirty five or twenty forty And again I have
- 25:55a vested interest in that because my son is thirteen. I want to make
- 25:59sure, like I give him the best swimming lane to take to success,
- 26:04right as it does a dad as a fought like I just you want to
- 26:07say, like make sure you go this way and avoid these things, or
- 26:14you know, like autonomous driving. I drive a stick shift, right,
- 26:18I'm a manual guy. I'm an analog guy. I love hearing things rev
- 26:22and like physically touch things. Right, Um, all this autonomous stuff,
- 26:26every other day, there's some other JABRONI like blowing off a freaking like flying
- 26:30off into like a fire truck, or like you know, ramping off a
- 26:33cliff. Because it's like, oh, I had autopilot on on my tesla.
- 26:37You don't belong in a car if you have to just get in and
- 26:41fall asleep or read a newspaper. We've all seen these videos of some some
- 26:45bozo reading a newspaper or like that's AI. That's that is the best analogy.
- 26:51I alway see like that's AI. You can trust it until you can't,
- 26:56right, You can trust AI until you drive off a cliff and then
- 26:59you're you know, someone's looking at the black box to say what happened.
- 27:02Oh, I was eating breakfast, reading a newspaper and taking a nap while
- 27:07I was my car was driving me to work. M hm hmm, yeah,
- 27:11yeah, I feel really like, um, I think my my my
- 27:14feeling about it or philosophically and about you know, AI and automation in general.
- 27:18But worries me as a parent is um. You know, I really
- 27:22think that work is good for us, you know, like I feel that
- 27:27like without work and without responsibilities, um, we just kind of our characters
- 27:33need evaporate, they deteriorate, you know. We we we need to be
- 27:38responsible things for things, and I think we need to be meaningful for yourself
- 27:44time for things. I think you just take speak for yourself time. I
- 27:51think, I think meaning work work work, work can define some Um,
- 27:56I know I know many of people that you know, work defines them.
- 28:00And it's it's also where you are in life. I used to never understand
- 28:06when I was in my thirties why my boss, who was in their late
- 28:08forties early fifties, was like, you know, Sunday, Sunday afternoon,
- 28:14I'm getting a flurry of emails, right, you know, nine o'clock at
- 28:18night, sat you know, Saturday's phone calls. Like I never understood it.
- 28:21I was like, dude, do you not have a life. But
- 28:22they do have lives. It's just a different evolution, right, It's it's
- 28:27they've already had their young kids. They've already got their kids out of the
- 28:32house, right, they've already like they're there. I'm not going to say
- 28:36alone, but but that really that's really what it comes down to. You
- 28:38like the pyramid, you start getting to the top of this pyramid where you
- 28:41know you have like one or two great friends, right or best friends?
- 28:48Right? You know, Um, if you're lucky like me, like you
- 28:49know, your wife's your best friend or like or one of your best friends,
- 28:52and you have best friends. But it's a very it's a very small
- 28:55group. And without without that, um, some people don't have that.
- 29:00You have what you have work? Right? You have? What is?
- 29:06What do? What do I stand for? What do I? What is
- 29:08I? What? What do I do? And what's the meaning of what
- 29:11I do? People are like, well, I'm a you know, I'm
- 29:14an IT professional. I do I stuff. I make everyone's life better,
- 29:17I make the experience better. I do like in Tune upgrades and I do
- 29:21Windows eleven upgrades. And I'm making everybody's life better by doing what I do.
- 29:26There's an impact. Right, But if you if you strip that away
- 29:32from some people, um, it can get a little sad, right,
- 29:36it can get really sad. Um. And I've known people that do that.
- 29:40Like again, it's it's exactly what happens. It's a quickening when people
- 29:44lose their jobs. Right, We've all seen these huge swatches of Microsoft laying
- 29:48off ten thousand, Amazon, Google, um, Zoom. And again that's
- 29:53a microcosum of everything, right, that's the macro. I've heard a million
- 29:59software companies right now that are looking for a reason or an excuse to kind
- 30:02of like you know, streamline the org chart. Right when that happens right
- 30:07to people that are and and again talking back to those people in their twenties,
- 30:12there was a there is a colleague of mine that doesn't work at Mondalize,
- 30:15works at another company that is in their twenties, was laid off,
- 30:19not married, no kids. But I called him because it was abrupt.
- 30:26He was like I was working with him on a project. He was laid
- 30:29off on like a Friday. On Monday. Of course, I get the
- 30:32at office or whatever and I ping him, I ping him on on you
- 30:36know, on messages, and I'm like hey man, and he's like,
- 30:37dude, they called me, they let me go, and I was like,
- 30:41dude, Like oh my god. So I called him. I'm like,
- 30:44is there anything I can do? Because he was again he was a
- 30:45cool person, smart gold drift like a cool person. And I was like,
- 30:51how can I help you, Like, take a look at Mondale,
- 30:52See if there's anything I could help you with, See if there's any roles
- 30:56here. Let me. I know a lot of people. I know a
- 30:56lot of cool people like Tom, like Tom and you. I'm like just
- 31:00let me, let me, let me see if I can help you.
- 31:03And he was so depressed. Tom like dark, like dark, like I
- 31:11don't even know if I want to do this anymore. I don't know if
- 31:12I want to even work anymore. I don't know if I want to do
- 31:15any of this stuff. This is just that's right. I mean, he's
- 31:25you know, and it's it. Look I guess. Thank thank god I
- 31:29called him in a way because he was he was really down, really down,
- 31:34And I said, look, man, don't go crazy, don't go
- 31:37get bombed every night, like do what you need to do to get it
- 31:41out of your system. But like you gotta get back on that horse.
- 31:45This is life. Get back on that horse and go right. And he
- 31:52was like, well, what do you think I I'm like, dude,
- 31:55go like I can tell you that you can't stop right, Because he was
- 32:00like, you know, I'm thinking about just like kind of like taking a
- 32:01few months off. I'm like, mmm, I'm like, no, that's
- 32:06not a good idea. That's like people that say like I'm just going to
- 32:09take a few months off before I go to college, and they never go
- 32:14to college or higher learning in general. Right, it doesn't matter if it's
- 32:17college or not. Like, you know, you know, I want to
- 32:19go to Electrician school. I want to go to trade school. I want
- 32:22to learn how to like flag up a giant ostrich like I don't know whatever
- 32:24whatever whatever it is you want to do, like don't stop even if you
- 32:30start moving and it's in the wrong direction. The exercise like physical exercise,
- 32:37mental exercise, spiritual exercise. You have to exercise. Whether you're jogging in
- 32:43the wrong direction or not. You have to keep jogging. You have to
- 32:46keep moving. Here's a question for you, Tom Good, here's neuralink.
- 32:52Right, let's talk about twenty twenty fifty. Right, so you're given an
- 32:58option to be an earlier opter. And they say, Tom, um,
- 33:01the the io. The io is very slow right now, you know,
- 33:06I ask you a question. You don't know the answer. You google it
- 33:08on your phone, you read it, you read it, it goes in
- 33:10your head. Right, It takes time, and it's not always one hundred
- 33:14percent. In five years, you're given the opportunity to be an early adopter.
- 33:17That io now is here, it's behind your ear it's injected into your
- 33:22brain. And now you're able to get that that io that that time now
- 33:28is in milliseconds. I ask you a question. You're able to connect to
- 33:34you know, Internet of Things, cloud and now you can respond, Are
- 33:37you one of those people that adopts it? Are you one of those people
- 33:40that goes in for surgery to have your brain connected to the to the Google's
- 33:45No, I don't think so, No, No, Why well, Um,
- 33:52I think I think I believe you know, Look, I could just
- 33:55be a fossil, Jeff, you know I could, but you know,
- 34:00but I could. You know, what I think is my values could just
- 34:04be just pure product of the past. You know. Okay, twenty years
- 34:08from now, you're you're sixty years old, so fifty six, or you're
- 34:12sixty years old twenty years from now, right, Um, ninety percent of
- 34:16the planet has some type of you know, cyborg ish connection, whether it's
- 34:24I'm sure you've seen mechanic alarms, right, mechanical eyes, you know,
- 34:30work getting close to that anyway, Now you're the in the ten percent that
- 34:36you're just you're like almost just an anomaly, right, You're a You're a
- 34:40humanoid thing walking around that doesn't have the connection to everything. Right, Um,
- 34:49think about this, twenty years from now, you have a team of
- 34:52project managers and people working at your company that are all interconnected. Right.
- 34:57If I have a thought and I'm thinking about something, and I'm working on
- 35:00something. Tom already knows that I'm thinking about it because we're all in a
- 35:02collective consciousness in this space. We have one drive for brains, right,
- 35:07Hey, do you have access to my one drive in my head? Tom,
- 35:09I'm giving you access right now. Poop, by the way, don't
- 35:13don't look at this folder. That's not a good folder to look at.
- 35:15Look at this folder right here, right, just stand on this folder.
- 35:20I gave you access to this folder. It's it's a reality again. This
- 35:24is my thought experiment of going into twenty years from now that in itself sounds
- 35:30like somebody it sounds it solves a business problem. How do I get the
- 35:35twenty five people on my team to be in perfect like synchronosity? How do
- 35:39you make sure everybody is moving at the same pace, at the same speed.
- 35:45And I'll tell you where it's gonna happen. First, it's gonna be
- 35:46in military. You're gonna have military teams, you know, Seal Team six
- 35:51seven eight. You're gonna have militia that's going to be perfectly synchronized to do
- 35:55anything that a robot or drone can't do. And that's that's where if they're
- 36:01not already working on it. I can imagine that somewhere that's that could solve
- 36:07a big problem. Um, I'm with you, though, I really,
- 36:12I really don't want it anywhere, you know. In me, I'm okay
- 36:16with it being the way it is now. But hey, maybe I'm old
- 36:21school. Yeah yeah, I mean, you know, but I do.
- 36:24I think I share with you, Jeff. I share with you a sort
- 36:27of fundamental optimism and a sense that, look, you know, one thing
- 36:30people have a tendency to do is to overthink things and and and exaggerate our
- 36:37sense of control in the first place, you know, like we are,
- 36:40we're subject to already too things which is so much greater than us. And
- 36:45you just have to make the best of your day and and and try and
- 36:47live as a positively and directly as possible, don't you. But listen,
- 36:52I mean, we're just a bad out of time, Jeff. This has
- 36:54perhaps been of our of our four long conversations, This has perhaps been my
- 37:00favorite one. And I forgot to say at the top. Tim would have
- 37:02joined us. But it's actually traveling from I think the bye back to the
- 37:07States. He was stopping off en route in London and fort maybe if it
- 37:13was like his playing was early and you know from a lounge, you know
- 37:16he might he might join us, but as obviously unable to send his best.
- 37:21Sounds like you're head of the game and you've already but unacceptable. But
- 37:23he said he sends his best and uh and look, absolute pleasure talking to
- 37:28you again, Jeff. Until number five. Take care. It was it
- 37:30was great, give me a lot to think about. And you know,
- 37:34look, if anybody, if anybody is interested in in in thinking more about
- 37:37the impacts of chat GPT, not only on it, but on humanity,
- 37:43there's a reality by its episode from a couple of weeks ago you should check
- 37:45out. There are there are articles on the decks hub links in the in
- 37:52the description covering not just chat GPT, but the whole gammut of AI.
- 37:58And it just leads me to say, thank you for joining us today.
- 38:01Thank you so much, Jeff, and we will surely truly see you soon.
- 38:06To make sure that you never miss an episode, subscribe to the show
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- 38:21more about how next Think can help you improve your digital employee experience, head
- 38:24over to nextthink dot com. Thank you so much for listening. Until next time,