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The Capacity Problem: AI Can't Fix What You Don't Understand
Everyone is asking how many jobs AI will replace.
I think we're asking the wrong question.
Before we automate anything, do we actually understand what our people are capable of, what the business requires, and where the gaps exist?
In this episode of The Business of Alignment, I explore the relationship between human capability, organizational capacity, and the future of AI-driven work.
From restaurant operations to scaling businesses, the challenge isn't simply identifying which tasks can be automated. It's understanding the inputs, skills, workflows, and performance thresholds that…
The skinny
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