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Therapist Finally Wins After Years of Insurance Battle | Raleigh News
After years of battling Humana Military over $14,000 in medical claims—triggered by pandemic-era billing errors—speech therapist Jeanine Morton finally won her case, but the victory came too late to save her practice. The endless back-and-forth drained her energy, pulled her away from her kids and clients, and left her emotionally exhausted. Though the insurer reimbursed the money and cleared her debt, the toll was too great. Morton is closing Theraplay NC, calling it a season of grief, and hopes her story inspires other providers to document everything and fight back when insurers go wrong…
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