3452: How ServiceNow Turns AI Governance into a Strategic Advantage
What does it take to build AI that enterprises can actually trust? That's the question I explored with Nirankush "Kush" Panchbhai, Senior Vice President of Platform Fundamentals at ServiceNow, in a conversation about AI governance, human-centered design, and how the company's AI Control Tower is reshaping enterprise adoption. Kush describes the AI Control Tower as an "air traffic controller" for AI agents, a central command center that provides visibility, accountability, and governance across every part of an organization's AI ecosystem. It embeds compliance, legal, and risk workflows…
The skinny
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