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Hot Takes with Murphman Episode 47 A Guide To Business Etiquette (Part 2) – Navigating Leadership And High-Stakes Events · Military Broadcast Radio | MBR Talk

• 1:38
  Right now we're good. No, we're not that.
• 1:41
  Can you hear me? Yes, on the microphone.
• 1:43
  Can you hear me over there? Yeah.
• 1:45
  Oh, so it's turning green. I'm so sorry, everybody.
• 1:47
  OK, Because my mute, I'm on mute that I cannot hear anything
• 1:54
  right now. So let's get this started one
• 1:59
  more time. All right, let's see if we can
• 3:22
  get the show started. Stop doing unrehearsed
• 3:33
  presentations. It's actively hurting your
• 3:35
  leadership presence. Welcome to hot takes.
• 3:39
  Today we're talking about a guide to business etiquette,
• 3:42
  Part 2, Navigating leadership and high stakes events.
• 3:46
  When you step into leadership roles or high visibility
• 3:49
  situations, etiquette becomes even more important.
• 3:52
  This episode helps you navigate events, mentor relationships,
• 3:56
  and public speaking with confidence and class.
• 3:59
  The fuse is lit. Murph man, take the mic.
• 4:06
  All right, welcome back. That's right.
• 4:09
  Guide to Business etiquette, Part 2.
• 4:13
  What do you think about that, Connor?
• 4:14
  Guide to Business Etiquette. How do you feel about that
• 4:16
  topic? In fact, we talked a little bit
• 4:20
  about it last week. Yeah.
• 4:24
  What do you think about it? I think it's honestly good to
• 4:28
  know I really like it. OK, because it's used in like
• 4:33
  almost everything, every job, anything you do like right, you
• 4:38
  know, and then you'll be able to get there and have your that's
• 4:46
  what I'm looking for. Have your, your leadership is
• 4:49
  going to be in question if you can't communicate properly.
• 4:52
  So that's part of what we're going to try to do have your,
• 4:54
  your leadership. So tonight, not tonight, last
• 4:58
  night Con and I went out and we met some a comedian when we've
• 5:04
  known him, and that comedian is Mark Britton.
• 5:09
  And that was the Chinaman we talked about so much, remember.
• 5:15
  Oh, I got to tell you, I love the fact that I got to finally
• 5:20
  see him after probably about 20 years.
• 5:22
  It's been, it was crazy. What do you think of the cup?
• 5:24
  The comedian himself? Interesting for a voice actor.
• 5:30
  I would say, what was it one of the can you remember any of his
• 5:33
  jokes? Rhubarb, rhubarb, rhubarb
• 5:39
  Rhubarb was, was something that his, his joke was he went, he
• 5:47
  went to his phone and he says I'm going to I'm, I'm, I haven't
• 5:51
  come back to comment in so long. I'm going to read a joke.
• 5:53
  It's about rhubarb and then, you know, never mind.
• 5:59
  But then throughout the whole show, he referenced that rhubarb
• 6:03
  for no reason. There's no, there was no joke.
• 6:04
  That was the whole point of it. I don't know if he caught on to
• 6:07
  that. No, you didn't catch on to that.
• 6:10
  What's that? Oh, that was being funny.
• 6:12
  Oh, yeah. Every time he brought it up, he,
• 6:14
  he meant to bring it up just to remind you that there's no joke.
• 6:17
  And then that's the joke. You know, we got him in after
• 6:22
  the show and he is such a down to earth guy.
• 6:26
  Right. Connor, yeah, I would say he's
• 6:29
  he's a chill guy, honestly. He's nice.
• 6:33
  I didn't expect him to be more friendly.
• 6:35
  I don't know if that makes sense.
• 6:37
  You expected him to be more friendly.
• 6:39
  No, well, I didn't expect him to be friendly.
• 6:41
  Oh, you OK? I told you you wanted to go out
• 6:44
  with him afterwards. You probably could have.
• 6:46
  Yeah, but you weren't interested in that.
• 6:49
  I don't know why, but he just wasn't your thing, huh?
• 6:52
  Your bag, your cup of tea. And yeah.
• 6:56
  So it's one of those things that last night I got to see the
• 6:59
  comedian and he was funny. One of my favorite jokes is he
• 7:03
  imitates Schwarzenegger because he's a voice actor.
• 7:06
  And when he talks about imagine Schwarzenegger painting Jesus.
• 7:12
  Amokunan what? Or Amokunan what, right.
• 7:15
  But then he falls in the he's walking 100 and Peter says, I'll
• 7:21
  save you. He falls in the water and
• 7:25
  Peter's drunk. So Jesus, grab my hand, you
• 7:28
  know? And then as the joke goes on, he
• 7:32
  eventually gets crucified. And as he's up and he says, I'll
• 7:36
  be back. That's one of my favorite jokes
• 7:39
  of his all time. That didn't take me to Dyer.
• 7:42
  Take me to Dyer. What do you think of that one?
• 7:46
  Funny, I thought I was singing the original song at first.
• 7:48
  Start singing with him I'm. Like, this is not the song.
• 7:54
  For those of you who don't know if you've ever been in El Paso,
• 7:56
  here at Fort Bliss or here in the El Paso area, we have a
• 8:02
  street named Dyer. And it is partly famous because
• 8:10
  of the the Devil's Triangle. That's where all the gangs, drug
• 8:21
  cookers all hung out. Oh, my, drug skins and cookers.
• 8:25
  That was a really fun part of town.
• 8:26
  And yeah, he's had some clubs and everything.
• 8:31
  And yeah, so he's been singing this song.
• 8:33
  He's been coming there since he was 1920 years old, you know, 37
• 8:37
  years. And now it's called the Angels
• 8:39
  Triangle because they're trying to rebrand it.
• 8:42
  And they did, they came up in the neighborhood.
• 8:43
  So that was really cool about it.
• 8:44
  So, you know, the, the, the night was fun.
• 8:50
  I just enjoyed myself. Got some pics and everything.
• 8:52
  You know, I'm just very happy about that.
• 8:55
  You know, one thing I do want to say before I stop the show is
• 8:58
  Connor and I are not experts. We're just here talking about
• 9:02
  our lives. We have some topics to discuss.
• 9:05
  We have a, you know, the show us, we have our segments and
• 9:07
  whatnot. But our opinions are our
• 9:10
  opinions. And that's one reason I call it
• 9:11
  Hot Takes is because it doesn't Hot Takes doesn't match with the
• 9:16
  theme of college prep. But what it does do is it allows
• 9:25
  us to talk about something that people don't want to talk about.
• 9:28
  And that's quote UN quote, the hot takes that we talked about.
• 9:30
  It's not like we're going to be talking about, you know, things
• 9:32
  that are going to really be burning your brain or not, you
• 9:37
  know, but we might say some things.
• 9:38
  And sometimes we talk about subjects.
• 9:40
  We get off subject or we talk about certain subjects and we
• 9:42
  get off off topic. And sometimes we argue.
• 9:47
  And this is not a prepared show where we sit here and say, OK,
• 9:50
  you're gonna say this. I'm gonna say that.
• 9:52
  We talk about it, Susan. We don't talk about it ahead of
• 10:02
  time. We talk about it genuinely here.
• 10:03
  And our reactions are are true 100% reactions.
• 10:09
  So what you're getting is the real Murph man and real Conor.
• 10:14
  Don't know if that's a good or a bad, but we'll see.
• 10:17
  And as far as our topic for today, we have Business
• 10:22
  etiquette Part 2 here. We're going to be talking about
• 10:25
  your leadership styles, OK, and high stakes events.
• 10:30
  So let's go ahead and ignite that fuse.
• 10:41
  Stop doing unrehearsed presentations actively hurting
• 10:45
  your leadership presence. Welcome to Hot takes.
• 10:49
  Today we're talking about a guide to business etiquette Part
• 10:52
  2, Navigating leadership and high stakes events.
• 10:56
  When you step into leadership roles or high visibility
• 10:59
  situations, etiquette becomes even more important.
• 11:03
  This episode helps you navigate events, mentor relationships,
• 11:06
  and public speaking with confidence and class.
• 11:09
  The fuse is lit. Murph man, take the mic.
• 11:15
  All right, so as we talked about this, that's exactly what my
• 11:19
  point is. We're going to be talking about
• 11:21
  all of that information. So I hope you enjoyed this show
• 11:25
  and have a very nice presentation for you.
• 11:29
  Let's go ahead and ask today's burning question to see what we
• 11:34
  need to discuss. Let's settle this once and for
• 11:47
  all. Natural charisma or relentless
• 11:50
  preparation. Today's burning question is what
• 11:53
  is executive presence? A.
• 11:56
  The ability to command a room with your voice.
• 11:59
  B. The combination of confidence,
• 12:02
  clarity, and composure that makes others trust your
• 12:05
  leadership. C The ability to talk to a
• 12:08
  company. CEOD.
• 12:10
  The ability to lead a team. The choices are on the table.
• 12:14
  Murph, man, what's the flashpoint?
• 12:20
  Nice. I'm sorry about that.
• 12:29
  So let's settle on this one. For all all natural charisma or
• 12:34
  relentless preparation, what do you think is more important?
• 12:38
  What's the executive presence about Connor?
• 12:41
  I think it's the, I think it's the the combination of
• 12:45
  confidence, clarity and composure that makes others
• 12:48
  trustworthy leadership. Let's talk about that real
• 12:52
  quick. The confidence of confidence and
• 12:56
  the confidence, clarity and composure that make others trust
• 13:01
  your hierarchy. Now, one of the things I will
• 13:03
  tell you is as a leader, when someone has an issue and the way
• 13:09
  you present it, it's really strange because you don't
• 13:13
  realize sometimes how people look at things.
• 13:17
  We weren't in a crisis for this example I'm going to give you,
• 13:19
  but the the clerk at the school and I were sorting 1600 report
• 13:27
  cards by name. And we were like, there's got to
• 13:34
  be an easy way to do this whole process.
• 13:36
  And we said, what do we do by teacher?
• 13:37
  What do we do by this? What do we do by that?
• 13:40
  And when I went to my principal and I said, Hey, what do you
• 13:43
  think should happen here? We we have an idea.
• 13:46
  We want to bounce it off of you. And she says that won't work
• 13:49
  because of this. Isn't this.
• 13:53
  And we're like, you're right. Thank you.
• 13:55
  Now, what's funny about that is she had years of experience more
• 14:01
  than us and she already knew what works, what doesn't, right?
• 14:06
  I was actually showing the clerk a faster way to file.
• 14:09
  I don't have you ever seen that? Like you get a stack of papers
• 14:12
  and you put them A through L&N through Z in two stacks, and
• 14:17
  then you get the L through Z and you just put that into two
• 14:20
  stacks, L through RS2Z. You know, any that and before
• 14:24
  you know it, they're all alphabetized a lot faster.
• 14:27
  She wasn't actually impressed with that technique.
• 14:30
  You know, but that composure that you have is so important
• 14:35
  because when someone looks to with a problem, it's the respect
• 14:44
  you can get or lose at that moment is so important.
• 14:49
  The personal example of mine. Excuse me, who do you think
• 14:58
  you're on? Mark Britton sweating on stage.
• 15:02
  Anyway, my example is one day I got a phone call from a school
• 15:10
  and said Sean, we need you to come to the school today.
• 15:13
  I said OK, what's going on? And they said we have.
• 15:17
  One of our workers died last night in a car accident.
• 15:25
  He was a very popular person in the single dwarrio.
• 15:28
  Everyone loved him. He lived there and that's where
• 15:32
  the crash happened. So everyone got to see it.
• 15:36
  And she says we need to come in and talk to the kids this
• 15:39
  morning. And I said, OK, so I get there,
• 15:44
  I walk into their office and the counselors are like, we have
• 15:48
  more stuff going on, More like what she says.
• 15:51
  We have a kid who was assaulted by his uncle last night and we
• 15:56
  have a gang initiation this morning.
• 16:01
  And I said, well, that's easy. I'll call someone to help the
• 16:04
  kid. He already called for the
• 16:06
  police, for the gang members. And here's what we're going to
• 16:08
  do today with the kids to help them to cope with whatever we're
• 16:10
  dealing with. The person who passed away and
• 16:14
  the counselor was like, just like that.
• 16:16
  You have a plan. Sometimes it's experience, but
• 16:19
  it's also that composure, that clarity, that command of the
• 16:21
  room that you have an ability to just take over the room.
• 16:27
  And I can do that, you know, And it was funny because in middle
• 16:31
  school, we have 600 and 8th graders.
• 16:33
  I did a presentation to them. It was about a 15 minute
• 16:35
  presentation to each grade level.
• 16:38
  Not one kid was disruptive to me.
• 16:42
  OK, They had seen me in the hallways.
• 16:45
  They had talked to me. Some of them like clients, but
• 16:48
  they all knew me. So when I went in to talk to
• 16:51
  them, everything went in real smooth, you know?
• 16:54
  So carrying yourself in a, in a professional manner is very
• 16:58
  important. But when you're a leader, you
• 17:00
  have to maintain a composure, stay calm.
• 17:03
  If you start freaking out, it's not going to work.
• 17:06
  And I've been described as the Iowa storm.
• 17:07
  Do you know why that's relevant? No, in the hurricane or tornado,
• 17:12
  the I is still, there's no wind in it because the wind's going
• 17:16
  around it so that I can be like the 11 miles long.
• 17:19
  It doesn't have to. It's not like a a small hole
• 17:21
  like this. But I've been described as the
• 17:23
  Iowa hurricane. All Hell's breaking loose around
• 17:26
  me, calm as hell. And you've seen me do some
• 17:30
  things too, accidents and stuff, right?
• 17:36
  It just, it comes with experience, comes with
• 17:39
  knowledge. But all the experience and
• 17:41
  knowledge in the world doesn't matter if you don't have the
• 17:43
  composure and the personality to take over, right?
• 17:47
  Yeah. You know, and one thing that's
• 17:50
  funny is what, as we talked about this stuff, you think
• 17:54
  about the, the, the hot tip for today.
• 17:59
  And as we talk about that, I want, I want you to look at it
• 18:02
  and I want you to realize, OK, what does it mean to me?
• 18:06
  So here's the hot take of today. Everyone tells you executive
• 18:18
  presence is an innate trait, but the truth is it's a performance
• 18:22
  built on preparation. Today's hot take is this
• 18:26
  executive presence is not an innate trait for a chosen few.
• 18:30
  It is a performance of confidence built on relentless
• 18:33
  preparation. The most compelling leaders
• 18:36
  aren't the most charismatic. They are the ones who have
• 18:39
  rehearsed their message until the conversation is boring to
• 18:42
  them. Murph, man, it's your turn to
• 18:45
  fan the flames. All right, so let's go over that
• 18:50
  one more time. All right, today's hot take is
• 18:56
  executive presence is not an innate trait for for future
• 19:01
  chosen few. It's a performance of confidence
• 19:04
  built on relentless preparation. And the most compelling leaders
• 19:07
  aren't the ones that are the most charismatic, charismatic.
• 19:11
  They are the ones who have rehearsed their message over and
• 19:13
  over and until the conversation is boring to them.
• 19:21
  Why would that be important? Well, the message that they're
• 19:24
  trying to send if, if they get excited or something, every time
• 19:27
  they bring up that topic, it's going to be a little boring and
• 19:31
  you're not going to be really interested in any of that, you
• 19:34
  know, So it's, it's, it's one of those things that the, the
• 19:43
  leaders know what they're talking about and they don't get
• 19:45
  flustered by questions, right. So let's take a quick break and
• 19:52
  we'll be right back after these messages.
• 19:54
  It's time for a break. Hot takes with the Murph man
• 19:56
  will return after these. Messages.
• 20:05
  The station where our veterans voices are heard MBR talk Find.
• 20:11
  Us on the web at MB Radio dot According to the V as Suicide
• 20:18
  Data report, an average of 22 veterans die by suicide every
• 20:22
  single day. This figure is a sobering
• 20:25
  reality and a crisis that demands our immediate attention
• 20:28
  and compassion. We must recognize and address
• 20:31
  the fact that every 24 hours, 22 veterans are losing their lives
• 20:35
  to suicide. The war doesn't always end when
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  our veterans come home. The invisible wounds they carry,
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  wounds that are real and heavy, require continuous support.
• 20:45
  No veteran should have to carry this burden alone.
• 20:49
  Many veterans experience stress and disconnection as they
• 20:52
  navigate life after service. But there is hope.
• 20:55
  There is help. And you are not alone.
• 20:57
  In this fight, there's a vibrant community ready to support you,
• 21:01
  offering friendship, understanding and shared
• 21:03
  experiences. You served your country.
• 21:05
  Now let us serve you. Don't fight the toughest battle
• 21:09
  in silence. Your mission now is to reach
• 21:11
  out. Dial 988, then press 1.
• 21:15
  Text them at 838255. The Veterans Crisis Line is
• 21:21
  available 24/7. Every day we save lives.
• 21:26
  Your life is invaluable and your service is honored.
• 21:28
  Let's work together to make 22 zero again.
• 21:32
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  Together, we can ensure every veteran finds the support and
• 21:37
  hope they deserve. Military broadcast radio, the
• 23:02
  station that's giving veterans a voice.
• 23:05
  Find us on the web at MV Radio dot US.
• 23:10
  Opinions expressed in this program are those of the
• 23:12
  speakers and do not necessarily reflect the views or positions
• 23:17
  of any entities they represent. Find us on the web at MV Radio.
• 23:22
  dot US. Before we get back to the show,
• 23:26
  we pause for something that matters to the Murph man deeply.
• 23:30
  He was inspired by Ryan Spencer's song Make 22 Zero.
• 23:34
  Again, I'd like to remind you that help is always available.
• 23:37
  24/7 365. If you ever feel you need
• 23:41
  support or are in crisis, call 988 and press one or text
• 23:46
  838255. There will always be someone
• 23:50
  ready to listen. Remember, you are not alone.
• 23:55
  Yes, that's right. Help is always available.
• 23:59
  Always available, right? 988 press 1.
• 24:03
  So I think we need to get to the point where we need to identify
• 24:08
  our terms. We're going to be discussing
• 24:10
  today's show and our dating done the goal segment, so stay tuned.
• 24:22
  The ultimate guide to leadership etiquette in four concepts.
• 24:26
  Before we dig in, let's clarify some of the key terms we'll be
• 24:29
  using today while laying down the coals.
• 24:33
  Executive presence. The combination of confidence,
• 24:36
  clarity, and composure that makes others trust your
• 24:39
  leadership. Mentorship etiquette.
• 24:42
  The respectful, reciprocal behaviors that make mentoring
• 24:45
  relationships thrive. Event Hosting The art of making
• 24:49
  others feel welcome, informed, and included in professional
• 24:53
  settings. Situational mirroring the skill
• 24:56
  of observing and matching the formal or informal communication
• 25:00
  tone of senior leaders in high stakes environments.
• 25:04
  Now that the coals are laid, Murph man, let's discuss the
• 25:06
  foundation. All right, so the ultimate guide
• 25:11
  here is the executive presence, the combination of confidence,
• 25:17
  clarity, and composure that makes others trust your
• 25:20
  independence. Mentorship etiquette is the
• 25:26
  respectful and reciprocal behaviors that make mentoring
• 25:29
  relationships thrive. Even hosting is the art of
• 25:32
  making others feel welcome, informal, and included in
• 25:36
  professional settings. And the last is situational
• 25:39
  mirroring the skill of observing and matching the formal or
• 25:44
  informal communication tone of senior leaders in high stakes
• 25:51
  environments. Let's talk about each one of
• 25:54
  these. We talked about the executive
• 25:55
  presence already, the combination of confidence and
• 25:57
  clarity. There's not always competency,
• 26:03
  OK, but it sometimes it's how well they can handle a crisis.
• 26:06
  And that's the combination of confidence, clarity, and
• 26:09
  composure. Notice doesn't say anything
• 26:11
  about knowledge there. Then you have the mentoring
• 26:14
  etiquette, the respectful reciprocal behaviors that make
• 26:17
  mentoring relationships thriving.
• 26:19
  The respectful reciprocal, that's the keyword there goes
• 26:24
  both ways, from leader to employee.
• 26:26
  Employee leader then make mentoring relationships
• 26:30
  thriving, right? So respect the knowledge of the
• 26:35
  person training you. Respect the fact that employees
• 26:38
  may not feel the same way as you.
• 26:40
  Event hosting the art of making others feel welcome, informed
• 26:43
  and included. You know, when I was doing
• 26:48
  trivia, one thing that I do is anytime anyone walks into the
• 26:52
  bar or the, the, the venue, I'm like, hey, new person, hey,
• 26:57
  what's up, come on in, have a seat play, you know, whatever.
• 27:00
  And before, after a few times, the crowd would start doing it.
• 27:04
  And at this one bar, they have a, a ring, a bell thing that we
• 27:09
  do. And I went in there and I did
• 27:12
  the thing. I do my thing where I greet
• 27:14
  people and, you know, everyone's ringing the bell very loud, very
• 27:19
  obnoxious, very interactive. Afterwards, the guy was like,
• 27:24
  that was really, really cool, honestly.
• 27:26
  He did that and I said, well, thank you.
• 27:28
  You know, I said that's what I do.
• 27:30
  Everyone is different because whatever was working with him is
• 27:32
  a little different. So it's one of those things that
• 27:35
  can change, but you never really know, you know, and the
• 27:39
  situational mirroring, the skills of observing and
• 27:41
  matching, the formal or informal communication topic of senior
• 27:45
  leaders observing and matching. So, you know, if someone's
• 27:52
  talking about something that you don't see as too important, it
• 27:58
  comes across in the message when you're talking to your
• 28:00
  supervisors that, you know, they're going to say, OK, this,
• 28:01
  this guy doesn't really care about what I have to say.
• 28:05
  You know, like I've always said, one of the best examples we can
• 28:08
  have is a story from the fire. So let's go ahead and show you
• 28:14
  all today's story from the fire. The moment I realized winging it
• 28:26
  was all a lie. In today's story from the fire,
• 28:30
  when Jamal was asked to introduce a guest speaker at a
• 28:33
  campus event, he panicked. But after preparing a short
• 28:37
  thoughtful intro and practicing his delivery, he nailed it and
• 28:41
  was later invited to Co host a leadership panel.
• 28:44
  He learned that preparation is the key to confidence.
• 28:48
  That was a story from the fire. Murph, man, are you feeling the
• 28:52
  heat? That is so true.
• 28:56
  That's so true. You know, when you prepare to do
• 29:01
  something, that confidence comes across.
• 29:04
  When I used to do stand up comedy, there were times where I
• 29:07
  try to do jokes and people wouldn't laugh and I try to
• 29:12
  change the jokes and it's not what I rehearsed and I wasn't
• 29:18
  really good at at the beginning of interacting with the crowd
• 29:23
  and changing up the the style. With experience and a lot more
• 29:27
  preparation, I did a show for 45 minutes one day and it was
• 29:33
  probably my my best show ever. And unfortunately I didn't
• 29:35
  record it, but it was a show that I knew was important and I
• 29:42
  wanted to do my best. And I just treated a little
• 29:45
  differently than every other night, put a lot more work into
• 29:50
  it. And before I know it, there we
• 29:53
  are, you know, doing the the best show I ever had.
• 29:56
  And I had another show that I went for about an hour with a
• 30:01
  group of friends and visitors from out of town that all knew
• 30:06
  me. They all came to my show.
• 30:08
  So like this tiny bar, you know, say it's 160 people capacity,
• 30:11
  125 were my friends and family. And at that time, I did not
• 30:18
  prepare for it because I knew the topics I wanted to talk
• 30:23
  about and I knew what I was going to do, but I wanted to get
• 30:28
  the crowd involved and I did. I recorded that show and that's
• 30:31
  one of my best shows ever. I really, really enjoyed that
• 30:36
  show. And you can tell, but that
• 30:38
  confidence when you say something that everyone can
• 30:41
  relate to, you know, and that's the thing, like with comedians,
• 30:45
  when you're in El Paso, we were talking about, you know,
• 30:49
  everyone talks about Mexicans or Latinos or whatever.
• 30:52
  You know, I have those jokes too.
• 30:54
  Everyone has their own little jokes.
• 30:58
  Sometimes they're funny, sometimes they're not, even
• 30:59
  though it's the same exact joke. It's just a different crowd.
• 31:03
  And having a different crowd sometimes effects you.
• 31:06
  So think of that as a leader with your employee.
• 31:09
  You can't treat every employee the same.
• 31:10
  You have to think differently and interact differently with
• 31:15
  each of those. All right, So be aware of that.
• 31:19
  And right now, what I want to talk about is our heat map.
• 31:24
  The heat map is those call to action steps, those actionable
• 31:30
  steps you can take to actually help you become a more effective
• 31:33
  leader and have Better Business etiquette.
• 31:36
  So here's our heat map for today.
• 31:46
  The four step playbook for mastering high stakes events,
• 31:50
  The heat map will show you where to focus your efforts for the
• 31:53
  most impact. When hosting, greet guests at
• 31:56
  the door, clarify the agenda expectations early, and keep
• 32:00
  timing on schedule. In mentoring, show up with an
• 32:03
  agenda, ask thoughtful open-ended questions, and
• 32:07
  explicitly express gratitude for their time for public speaking.
• 32:11
  Know your audience demographics. Rehearse your delivery out loud
• 32:15
  and focus on connecting over perfection.
• 32:18
  Active recall engagement. Test your audience's
• 32:21
  understanding during presentations rather than
• 32:24
  passively reading slides. The map is drawn back to Murph
• 32:28
  Man for the next segment. All right, so four stop set
• 32:33
  playbook for mastering high stakes events with hosting greet
• 32:37
  guests at the door, terrify agendas expectations early and
• 32:43
  keep that schedule on track. By taking the time to actually
• 32:47
  stand at the door and greet people as they come in, you just
• 32:49
  make it a little more personable.
• 32:51
  You also make them a little more engaged because they talk to
• 32:54
  people. And like last night when I went
• 32:56
  to go talk, I went to go see the comedian.
• 33:00
  One of the things he says he, he's a, he's a China man.
• 33:03
  And one of his favorite jokes is he calls you my ninja.
• 33:07
  And so I was like China man, what's up?
• 33:10
  And he's like my ninja. How you doing?
• 33:13
  And we started talking real quick, you know, and he just,
• 33:16
  but he was being around and just talking to people before the
• 33:20
  show, you know, and we got there an hour before the show.
• 33:24
  Cause the tickets I had were the birthday tickets were from the
• 33:28
  comedy strip and you have to be there an hour early to guarantee
• 33:31
  seats. And I, I really, truly got there
• 33:36
  at 6:40 and we had VIP seats. So we sat in the VIP section,
• 33:42
  they took our order, we got to eat and chill before the show
• 33:45
  even started, which was really nice.
• 33:47
  Our waitress just had to bring us drinks and that was, that was
• 33:51
  way better. And take two more, whatever.
• 33:55
  And I don't know if you notice Connor, it's just real hot right
• 33:57
  now. He's not feeling too hot or you
• 34:00
  know, he doesn't feel hot, but he feels hot and you know, he
• 34:07
  had to go and do something. I don't know where he's at, but
• 34:10
  they had these fans in the room and they cooled it down luckily
• 34:15
  and but being there early, we were able to eat and all.
• 34:18
  I at one point I just ordered waters and it's on my way.
• 34:22
  Just bring me 5 waters. You got to pay for them
• 34:23
  individually. And it's like 5, like, yeah,
• 34:26
  fives, bring me 5. Shut up.
• 34:27
  And just bring me 5 waters. And I did that twice.
• 34:31
  And I had to go to the bathroom three times during the show.
• 34:34
  And my kid was, you know, O'Connor was there and he's
• 34:36
  like, hey, are you OK? He kept going to the bathroom.
• 34:39
  And I said, I'm fine. I just, you know, get lots of
• 34:41
  liquids, lots of beers, lots of tequila.
• 34:44
  Started celebrating my birthday. And yeah, so it was a fun night,
• 34:51
  but like I said, he went in, he was talking to everybody at the
• 34:54
  door and talking to people around the club, you know,
• 34:56
  before the show starts. That's really cool about him.
• 34:59
  When you're mentoring, show up with an agenda, ask thoughtful,
• 35:02
  open-ended questions and explicitly express gratitude for
• 35:05
  their time. Now that goes back to #1 Also,
• 35:09
  we're not number one to the other one where we talked about
• 35:11
  keep the schedule on track. There's nothing worse when you
• 35:15
  do an agenda that says from 10 to Channel 5, is this Channel 5
• 35:18
  to 10:15? Is this 10/15 to 10/22 and you
• 35:22
  don't even start on time? Well, I don't.
• 35:26
  You know, if I'm supposed to be out of here at 9:30 and it's 910
• 35:33
  barely starting, you need to get it done by 9:30.
• 35:42
  Respect us that we do this show on time.
• 35:45
  We were there early to start on time last night, the comic
• 35:49
  strip. We delayed the show by probably
• 35:51
  about 30 minutes because El Paso had a really bad thunderstorm.
• 35:54
  And we're talking like an inch fell in 10 minutes in one part
• 35:58
  of town. So like, there was flooding
• 36:00
  everywhere. And it was, it was really,
• 36:01
  really bad last night. And so they decided to kick the
• 36:05
  show off 30 minutes later and they just, hey, you guys were
• 36:08
  waiting for people to come 'cause, you know, the storm hit.
• 36:10
  Whatever. And please bear with us, you
• 36:13
  know, But like I said, they have comedians walking around doing
• 36:17
  their jokes and everything, so it kept us engaged.
• 36:20
  When you're doing public speaking, know your audience
• 36:22
  demographics and rehearsal delivery aloud and focus on
• 36:27
  connecting rather than perfecting.
• 36:33
  You need to have that engagement.
• 36:36
  One of the things that I tell people when you're doing public
• 36:38
  speaking is you go out there and you talk about a certain
• 36:44
  subject, right? And as you're discussing it, OK,
• 36:53
  you look at a person in the crowd and then not just look
• 36:57
  through the crowd. I mean, like you look at a
• 37:00
  person, like you're talking to that person.
• 37:02
  You look at another person. You look at the person in the
• 37:04
  back of the room, look at the person in the front of the room,
• 37:06
  but look at them and focus on them.
• 37:09
  It makes you it makes them connect more with you as a
• 37:11
  crowd. And then also, you know, keeps
• 37:15
  you going. Now, what's funny is comedians,
• 37:18
  if if you ever go to a comic show, comedians usually have
• 37:22
  their script set from the beginning to end.
• 37:26
  Doesn't matter what's being said or done, right.
• 37:28
  That's where their that's their act.
• 37:30
  And if you watch them five nights in a row, you're going to
• 37:32
  see the same act five nights in a row.
• 37:34
  They might have a variation or two every now and then, you
• 37:36
  know, based on the crowd reaction or something, but they
• 37:41
  practice it to the point where, for example, one of their jokes
• 37:45
  will say something like, Oh my God, you're that guy I bumped
• 37:48
  into in the bathroom, right? There's no guy there that he's
• 37:55
  pointing at specifically. He's, he's just, it's his act.
• 37:59
  And it's, it's pretty funny, you know.
• 38:02
  And last but not least, active recall engagement.
• 38:06
  Test your audience's understanding during the
• 38:08
  presentation rather than passively reading slides.
• 38:14
  Well, you know, how do you know if they're even listening to
• 38:16
  you? How do you know if someone's
• 38:18
  listening to you when you're up there talking in a meeting, in a
• 38:22
  two person conversation in a auditorium with 3000 people, How
• 38:26
  do you know people are listening?
• 38:29
  Is you check for understanding. You don't just say everyone
• 38:33
  codes what I'm saying. You understand everything.
• 38:35
  No. Does anyone have any questions
• 38:37
  about this? Does anything anybody want to
• 38:41
  say something about this? So you ask a specific question
• 38:45
  that you'd like an answer to. And if you're not getting
• 38:49
  feedback, that means you're not doing a good job presenting your
• 38:51
  material. So it's one of those things that
• 38:54
  you got to be real careful about.
• 38:57
  So I'll tell you what we're going to do.
• 38:59
  We're going to take a break and when we come back, we're going
• 39:03
  to discuss the pitfalls you might have when you're trying to
• 39:10
  do these steps. So we will be back after these
• 39:14
  messages. Don't make these 3 high stakes
• 39:26
  mistakes that cost me my credit. It's time for a break.
• 39:29
  Hot The station where our veterans voices are heard MBR
• 39:43
  talk. Hey, thanks for supporting our
• 39:45
  channel by watching and listening find.
• 39:48
  Us on the web at NB Radio. The station where our veterans
• 43:02
  voices are heard. MBR talk.
• 43:06
  Hey thanks for tuning. In Welcome Back are those of the
• 43:10
  speakers and do not necessarily reflect the views or positions
• 43:15
  of any entities they represent. The web at MB radio dot.
• 43:27
  Let me tell you a little bit about MB Radio and military
• 43:30
  broadcast radio. If you're a veteran, you start a
• 43:32
  podcast, come check us out. We would be happy to help you
• 43:37
  get a podcast going, teach about doing a podcast.
• 43:40
  It's just one of those things that I think is important for
• 43:44
  everybody, right? So it's important to do that.
• 43:49
  And just if you're interested, hit up MB Radio dot US and you
• 43:53
  can check some information out. Now I want to talk about those
• 43:58
  places you're going to get burned and those pitfalls you're
• 44:00
  going to have. You know 7 called where you'll
• 44:03
  get burned. Don't make these 3 high stakes
• 44:15
  mistakes that cost me my credibility.
• 44:18
  Let's talk about where you'll get burned.
• 44:20
  These are some common pitfalls. Winging it.
• 44:23
  Failing to prepare and rehearse beforehand.
• 44:26
  A little preparation goes a long way toward protecting your
• 44:29
  composure, making it about you, focusing on your own performance
• 44:35
  instead of service and connection.
• 44:37
  Your primary job as a leader is to make others feel seen.
• 44:41
  Forgetting to follow up, failing to send a prompt thank you notes
• 44:45
  or next step summaries. Following up proves you are
• 44:48
  thoughtful, organized and reliable.
• 44:51
  Danger zone identified. Back to Murph, Man for the
• 44:54
  warning. Oh, you don't want to make these
• 44:58
  three mistakes winging it. They've talked about this
• 45:04
  preparedly is preparing for a presentation.
• 45:09
  Connor, have you ever had a situation where you were talking
• 45:14
  about something at school and you had to give a speech?
• 45:21
  No. No.
• 45:23
  No. You never did speeches.
• 45:26
  Do you want speech? How do you not do speeches?
• 45:29
  How does speech And my professional communication,
• 45:38
  Yeah, that's speech. The classic.
• 45:43
  Yeah, he had to do 8 speeches. That's true, right?
• 45:53
  So how, how do you miss out on that?
• 45:56
  Yeah, like how? How do you miss saying?
• 45:59
  I miss all these speeches I forgot I gave them?
• 46:02
  Well, it was kind of like a. Mess up like a not professional
• 46:08
  when we you winged it. Basically doing what I'm telling
• 46:16
  people have to be right. You know, there's there's is a
• 46:20
  segment called impromptu speech where they give you a topic and
• 46:25
  if you talk about it and it's it could be very random, like, all
• 46:29
  right, your topic is bananas go right.
• 46:38
  So you're talking about bananas. If I if I told you that wasn't
• 46:42
  the first thing you had you would say about a banana, I
• 46:48
  don't know. Well, start talking about banana
• 46:50
  you got one minute ago. Like about any banana.
• 46:54
  Yeah, let's talk about bananas. Bananas are yellow.
• 46:58
  They're the best fruit and smoothies.
• 47:02
  You can make a lot with bananas. Bananas and monkeys are equal.
• 47:07
  What do you mean they're equal? 1 Monkey always has one.
• 47:13
  Banana with them. They walk around with a banana.
• 47:18
  Yeah, that always do, most of them.
• 47:23
  I've never seen a monkey with a banana in real life.
• 47:25
  Ever. Really.
• 47:27
  Really in real life? Like in front of you.
• 47:31
  Yeah, all day I have you. There, that's my point.
• 47:37
  It's good. So you're just making up stuff,
• 47:39
  right? You're winging it.
• 47:41
  But that's what sometimes that's what you have to do.
• 47:44
  All right, if you give me, give me any subject, make it as
• 47:48
  random as random can be. Pine cone, pine cones.
• 47:52
  You know, what's really cool about pine cones is when I went
• 47:54
  to the forest over in Ruidoso, I was able to collect pine cones
• 47:58
  and I made my own potpourri. I got certain woods, certain
• 48:02
  flowers that had a lot of scent to them, put them in a bowl, let
• 48:05
  them dry and it sent to the room.
• 48:09
  And the pine cones are really cool because you know, there's
• 48:11
  pine cones that are like very tight and they're very pushed
• 48:13
  together. Mine were very separate and they
• 48:16
  were open. It was really cool to see that
• 48:18
  because they had boomed already and all the seeds we got, you
• 48:21
  know? And the other thing is when I
• 48:23
  was a kid, we would throw pink nuts at each other when we were
• 48:24
  in the forest. The grenades.
• 48:31
  What? Why do you laugh?
• 48:35
  Did I catch you off guard with that story or what?
• 48:37
  No. What, What, What are you
• 48:39
  laughing about? You're laughing about something,
• 48:43
  all right? Don't make it about you.
• 48:45
  When I'm I I know I talk about myself a lot.
• 48:48
  I get that when I'm doing a presentation, I try to use other
• 48:53
  examples besides myself and also following up.
• 48:59
  If someone asks you a question or something, follow up with
• 49:02
  them. I met a lady one time at a bar
• 49:04
  and I talked about AI and everything and she was so kind
• 49:08
  of saying to me looking down on me and everything and I was just
• 49:11
  like wow, you know that's how you treat people.
• 49:13
  I sent her an e-mail like a summary of our conversation.
• 49:16
  Tentative thanks for taking the time.
• 49:17
  Talk to me. Didn't even reply to me.
• 49:20
  So when I see her again, do you think I'm going to give her the
• 49:24
  attention she needs? No, no, I'm not, you know, But
• 49:29
  yeah, it's it's all of that is all part of that professional
• 49:32
  etiquette is don't wing and prepare, follow up and make it
• 49:38
  about the person you're you're teaching or talking to.
• 49:40
  OK. If I do something wrong, tell me
• 49:44
  I'm doing something wrong, right.
• 49:46
  Tell me how to fix it if I don't know how to fix it.
• 49:49
  But you can also say, all right, this is what happened.
• 49:52
  You were wrong because of these reasons.
• 49:55
  What would you do different next time?
• 49:56
  Not do the wrong? Well, no.
• 50:00
  Well, but how would you correct? Make that corrective action, you
• 50:04
  know, and you make it about the person, not about anything else.
• 50:10
  You're trying to teach that person to be a better employee.
• 50:12
  So keep that in mind when we talk about this.
• 50:13
  OK? OK, OK.
• 50:18
  What's his name? The teacher in South Park.
• 50:22
  I don't know. I don't watch it.
• 50:28
  You don't watch it. I know that.
• 50:32
  But you don't remember his name. All right, well, I'll tell you
• 50:36
  what. Since you talk about those
• 50:39
  pitfalls where you're going to get burned, just talk about
• 50:41
  those heat Shields that will help you protect yourself and
• 50:44
  avoid those pitfalls. Deploy the prep for ultimate
• 50:56
  protection. Here are your heat Shields.
• 50:59
  Your high stakes shield is the five point preparation.
• 51:02
  Deploy this strategy by securing 5 things before any big meeting
• 51:06
  or event. Clear objective.
• 51:08
  Define the single desired outcome of the event.
• 51:11
  Key talking points Draft 3 bulletproof statements.
• 51:15
  You must deliver Attendee context.
• 51:18
  Research the background and names of key stakeholders
• 51:21
  attending. Strategic question.
• 51:24
  Prepare one thoughtful question to ask senior leaders.
• 51:27
  Follow up framework. Draft a template e-mail ready to
• 51:30
  send within 24 hours. The Shields are up.
• 51:34
  Murph, man, What's next? All right, so we're back.
• 51:40
  Let's talk about those heat Shields to help you prevent
• 51:42
  getting burned. We have a 5 point preparation
• 51:46
  and deploy the strategy by assuming I'm sorry by the crew.
• 51:50
  This is sick. Hold on my mouth is not working
• 51:57
  by securing 5 things before your Bing meeting or event 1 clear
• 52:02
  objective to find the single desired outcome of the event.
• 52:06
  That's number one. Two key tasking points Draft 3
• 52:10
  bullet point statements you must deliver.
• 52:12
  And I don't know if you notice when I do my show, most of the
• 52:14
  time I have three bullet points. 3 to 4 Attendee context Research
• 52:19
  the background and names of stakeholders attending.
• 52:23
  Thinking strategic question Prepare your thoughtful question
• 52:29
  to ask senior leaders. You know, if you're in a huge
• 52:32
  meeting, where's 100 people? Not everyone's going to get a
• 52:35
  chance to ask a question. But if you do get a chance to
• 52:37
  ask a question, it's nice to have you prepared and have that
• 52:39
  question ready to go and follow up.
• 52:43
  Draft the template e-mail ready to print out or send that within
• 52:46
  24 hours. OK.
• 52:51
  And the result, I was saying five points.
• 52:54
  There's only four there. I forgot to make 1A bullet
• 52:57
  point. I was like 5 points.
• 53:00
  And then you look at the screen, there's only four.
• 53:02
  It's like, oh, crap. You know?
• 53:07
  Yeah. So those are the heat Shields.
• 53:09
  OK. You, you, it's, it's something
• 53:12
  I've been talking about the whole show.
• 53:13
  I want to be able to know my audience, know who's going to be
• 53:17
  there and talk. And one of the times where I
• 53:24
  used to work, I had to go to court and they were going to
• 53:28
  hold me in contempt of court because I wasn't doing what the
• 53:30
  judge said. But I was following the rules
• 53:34
  set forth by my organization. So when I got subpoenaed for
• 53:38
  court, I told my boss, he better be there.
• 53:40
  And I told him, make sure your boss is there too.
• 53:44
  So we had the team leader, the mental health side leader and
• 53:52
  the CEO of the company even went in and they all sat there next
• 53:55
  to me in court. I wasn't in trouble because I'm
• 53:59
  the, I was only managing the case, but I had my whole
• 54:03
  leadership there with me. And someone asked me a question
• 54:08
  like, why did you do this? And I said simply, I was, I
• 54:12
  asked to do this because of this person's sick putting this guide
• 54:15
  forward. He's standing next to me.
• 54:19
  So the judge was like, you know, it was a small court.
• 54:22
  He goes, can I ask you guys a question?
• 54:23
  And I can't. He tells the guy, why did you do
• 54:27
  it? Because my boss told me to do
• 54:30
  it. And then the last guy was the
• 54:33
  CEO. He says, why did you tell him to
• 54:35
  do that? He's just because that is what I
• 54:37
  need to get done. And then they came back to me
• 54:42
  and I had better answers than everybody because it wasn't just
• 54:45
  because we were told to do it. We were doing this, this, this,
• 54:48
  this, this, this, this, there's, there's, there's a difference,
• 54:50
  right? So the way you answer it doesn't
• 54:53
  matter who's there next to you. You need to have your point set
• 54:56
  up and know what people are going to be there.
• 55:00
  So you can also answer questions about that kind of stuff.
• 55:03
  You know, if you work at Kmart and their regional managers come
• 55:08
  in to visit, right? They tell the story, make sure
• 55:12
  that how the store is extra clean today.
• 55:16
  If I'm doing my job all the time, it should always be good,
• 55:21
  right? So, yeah, it's one of those
• 55:24
  things as as I've been talking here today, I've, I've been a
• 55:36
  little distracted by you because you're not feeling too well.
• 55:40
  But I think I appreciate you for being here, you know?
• 55:42
  Thank you. Earlier I was talking and I
• 55:45
  turned to ask you a question. I'm like, aw, he's gone.
• 55:49
  But Connor can tell you when I set up for the podcast, I, I
• 55:54
  don't just make slides and whatever.
• 55:57
  I research them a little. But I I go through and I read
• 55:59
  them and usually I don't have mistakes, but there's always one
• 56:04
  mistake somewhere, right? That's just attention to detail
• 56:07
  that I miss out sometimes. But yeah, you know, So just keep
• 56:13
  that in mind when you're doing presentation.
• 56:15
  Make sure you know who's going to be there and what you're
• 56:17
  going to say. Because the worst thing you can
• 56:19
  do is go and say, I don't know, or try and win it.
• 56:23
  Because when you're in a room with professionals, they can
• 56:28
  call BS real quick, right? I was at a conference one time
• 56:35
  and I was doing a presentation on stress management.
• 56:38
  And that's why they called it stress management straight up.
• 56:42
  And people came in because they wanted to hear about stress
• 56:46
  management. Some people came in because all
• 56:48
  the other rooms were full, right?
• 56:51
  And the room just got filled up with like 40 people.
• 56:54
  You know, it was like 30 seats. Some people were standing
• 56:56
  throughout the whole show. And I started talking about
• 57:01
  stress management in the way that I do things.
• 57:07
  And it was just funny because everyone looked at me like
• 57:08
  they're all professionals. They know exactly what I'm
• 57:10
  talking about. But for professionals come to
• 57:13
  you and say, you know, you're making me think of doing things
• 57:16
  a little different. That's pretty cool.
• 57:19
  That's pretty cool, you know, So just think about that kind of
• 57:24
  stuff, you know, you know your stuff and you'll be respected
• 57:29
  given by people who are your peers or above you in certain
• 57:32
  ways. Let's just talk about that
• 57:35
  afterburn for steak. All right, Afterburn is the
• 57:39
  reflection questions we have. Reflect on your presence before
• 57:51
  stepping into the room in today's Afterburn.
• 57:54
  Here are four questions for you to reflect on.
• 57:57
  How do I want to be perceived in high stakes leadership moments?
• 58:02
  What's 1 upcoming event I can prepare for right now using the
• 58:06
  Five Point Framework? Who can I learn from by
• 58:09
  observing their executive presence in meetings?
• 58:12
  How can I transition my feedback seeking behavior from reactive
• 58:16
  to proactive reflection? Complete Murph man, time for
• 58:20
  your final thoughts. All right, so let's go over
• 58:25
  these slides or these points again.
• 58:28
  How do I want to be received as a high stakes leadership moment?
• 58:33
  What do you want people to take away for about you in that
• 58:35
  meeting? You know, do you want everyone
• 58:38
  to walk away going, wow, he really explained the way we
• 58:40
  understood. Do you want people to say, what
• 58:44
  the hell was he talking about? Do you want people to say, you
• 58:48
  know, I never thought of it that way, right.
• 58:53
  And one of my, one of my favorite things I, I did was
• 58:58
  there's a comedian, not a comedian, a presenter that
• 59:02
  talked about McDonald's. And he pulls a burger out of the
• 59:06
  McDonald's. He pulls the fries, he pulls out
• 59:10
  a Coke. And then he looks and goes,
• 59:13
  there's no straw in here goes, oh, there it is.
• 59:18
  And then he pulls out the straw that's four or six feet long
• 59:23
  from a little bag, right? And I said, I want to do that
• 59:27
  joke. I want to do that joke.
• 59:30
  And I've never done drugs in my life, ever.
• 59:32
  Ever, ever, ever. And I say that because one of my
• 59:37
  jokes is, you know, my mom told me to stay away from drugs.
• 59:40
  Yeah. So I pull out the the straw in
• 59:45
  my pocket. This helps me stay away from
• 59:48
  drugs, you know, 'cause it's like longer wait.
• 59:52
  Get it, get it. Yeah.
• 59:56
  You know what? Do you know me?
• 59:59
  I'm not serious, but I need people to respect me in a
• 1:00:02
  meeting. And it's not always about being
• 1:00:05
  professional and perfect and talking.
• 1:00:07
  It's sometimes how you engage in the audience and you can be
• 1:00:11
  funny. You don't have to be like all
• 1:00:12
  serious all the time. All right, next one.
• 1:00:15
  What's 1 upcoming event I can prepare for right now using the
• 1:00:18
  Five Point framework, right? I have presentations I have to
• 1:00:24
  do about my business. I know down the road I have to
• 1:00:25
  do some. You're going back to school this
• 1:00:27
  semester. You have your points.
• 1:00:29
  I have my points for my job going back to school starting
• 1:00:31
  Monday which really sucks now I love my job I just hate going
• 1:00:35
  back to work after all summer off.
• 1:00:37
  And with that being said, understand that you know those
• 1:00:45
  The five point framework will help you get through a lot of
• 1:00:47
  stuff. You prepare for it.
• 1:00:49
  And what can I learn from observing others executive
• 1:00:53
  presence in meetings? See how people handle
• 1:00:57
  themselves, right? I think I told you about my CEO
• 1:01:01
  where I used to work, he would park for this from the parking
• 1:01:03
  lot and walk in. He did it for exercise.
• 1:01:06
  He did because he says we, you know, I want the employees to be
• 1:01:09
  closer. That's great leadership by
• 1:01:12
  example. You know, when he would talk,
• 1:01:15
  people respected him because he wasn't a jerk.
• 1:01:18
  You know, at one point he told us there are going to be no
• 1:01:22
  raises this year and we have to cut back.
• 1:01:26
  And we were all damn well we wouldn't have done that if we
• 1:01:30
  didn't have to, right? In another meeting though, they
• 1:01:35
  handed out everyone's name matters and phone number for
• 1:01:39
  every employee in the company just in case you need to get a
• 1:01:42
  hold of them. I raised my hand immediately.
• 1:01:46
  So I have a huge problem with this.
• 1:01:50
  I do not want anyone in this room having my contact
• 1:01:52
  information and know where I live.
• 1:01:55
  I said that is very inappropriate and I was angry.
• 1:01:59
  I mean, I was, I was angry and he was he wasn't presenting the
• 1:02:02
  HR person once, but he stood up and he looked at me.
• 1:02:04
  He goes, you're right, shot. This was it's just everyone who
• 1:02:09
  showed papers. Hopefully no one took a
• 1:02:11
  screenshots or something. Well, imagine if like the CEO
• 1:02:14
  gave you his home address and he wanted to go egg it or break his
• 1:02:17
  windows or trash his car. You don't want that information
• 1:02:20
  out there, right? Yeah, because as I said, he
• 1:02:24
  realized like, oh, yeah, this was not a good idea, the
• 1:02:26
  intended purpose. But I was angry out.
• 1:02:29
  And my boss was like, you know, sitting next to me and she
• 1:02:31
  reaches up and she's like, calm down.
• 1:02:38
  And I, I wasn't rude, but I had a real issue and I needed to
• 1:02:42
  stop it. As soon as they started handing
• 1:02:44
  out the papers, there wasn't a thing.
• 1:02:45
  I'm going to wait to see. Oh, yeah, I'm there.
• 1:02:47
  No, stop. I have a problem.
• 1:02:51
  And I just took over that moment, right?
• 1:02:53
  And then my CEO jumped in and said, you're right.
• 1:02:55
  And he gave his little speech and everybody was happy.
• 1:02:59
  But I knew I had the permission to jump in there for him because
• 1:03:09
  people respected me enough to know that I, I don't see
• 1:03:11
  anything unless I mean it and that there's an issue.
• 1:03:14
  And that's what not least is how can I transition my feedback
• 1:03:18
  seeking behavior from reactive to proactive?
• 1:03:22
  Do you know what reactive and proactive is?
• 1:03:24
  Connor? No.
• 1:03:25
  All right, let me talk about that real quick.
• 1:03:28
  Reactive and proactive is a perfect example.
• 1:03:33
  Is my Ethernet cable in my office after running across the
• 1:03:36
  the aisle, right. And I know, I know that you're
• 1:03:49
  going to have problems pause crossing during the day, right?
• 1:03:58
  Reactive is you trip on it. I say, hey, careful, you're
• 1:04:03
  gonna trip on the wire. It's too late.
• 1:04:06
  You already did it. Proactive is saying, hey,
• 1:04:09
  careful, there's a wire there. Don't step, don't step on it,
• 1:04:11
  right? But even more proactive is
• 1:04:14
  removing the wire. And that's one reason is this
• 1:04:17
  extender I got here, I'm connected on my Ethernet cable
• 1:04:21
  to the extender. So I want to buy one from my
• 1:04:24
  desk and that's what I'm going to use.
• 1:04:28
  Like that the wire doesn't have to crossover.
• 1:04:30
  That's worth 5 bucks to a month, 60 a year, $360.00 for while
• 1:04:38
  you're in college and living with me.
• 1:04:41
  And at that time, you can leave and I can have the wire wherever
• 1:04:43
  I want, Daniel. All right, so that's the
• 1:04:48
  afterburn. Those are the reflective
• 1:04:50
  questions we talked about. We're going to take a break.
• 1:04:53
  And when we come back, we're going to talk about the digital
• 1:04:56
  inferno and how technology can help you in these situations.
• 1:05:00
  It's time for a break. Hot takes with the Murph man
• 1:05:02
  will return after these messages.
• 1:08:57
  Military broadcast radio, the station that's giving veterans a
• 1:09:01
  voice. Find us on the web at MV Radio
• 1:09:05
  dot US. Opinions expressed in this
• 1:09:08
  program are those of the speakers and do not necessarily
• 1:09:13
  reflect the views or positions of any entities they represent.
• 1:09:16
  Find. Us on the web at MV Radio dot
• 1:09:21
  Before we get back to the show, listen up El Paso.
• 1:09:24
  Many things are coming to El Paso and you want to stay in the
• 1:09:28
  loop. We are setting up trivia, bingo
• 1:09:31
  and karaoke coming to locations near you.
• 1:09:34
  Follow us on all the social media platform at
• 1:09:37
  purehottakes.com to stay updated.
• 1:09:41
  All right, welcome back. Let's talk about our digital
• 1:09:44
  inferno, those technology things that we can use to help us do
• 1:09:49
  better as business advocate is concerned.
• 1:09:59
  Automate your post event follow up.
• 1:10:02
  High stakes events require immediate, professional digital
• 1:10:06
  follow up. Use LinkedIn immediately after
• 1:10:09
  an event to send personalized connection requests to key
• 1:10:12
  leaders you met, referencing a specific point from your
• 1:10:15
  conversation. For presentations, host your
• 1:10:18
  deck on cloud services like Google Drive or Notion and send
• 1:10:21
  the link via e-mail within 24 hours.
• 1:10:24
  Furthermore, utilize AI tools like Grammarly to check your
• 1:10:28
  tone and conciseness, ensuring your post event messaging
• 1:10:31
  projects polished executive presence.
• 1:10:34
  The Inferno is digital. Back to Murph Man to talk about
• 1:10:37
  the segment. All right, we are back.
• 1:10:45
  Digital Inferno. Connor and I are looking at some
• 1:10:49
  stuff and we just got a package delivered.
• 1:10:52
  Can you open that package for me real quick, Connor, right now?
• 1:10:56
  Yeah, right now I want to show you what it is.
• 1:11:06
  And then I I thought there was another package that was
• 1:11:09
  delivered yesterday that's not out there or somebody says and
• 1:11:13
  I'm like, why? How do you open this?
• 1:11:19
  Yeah. Do you remember the other day
• 1:11:26
  when we had the new printer case and you had to tear down the
• 1:11:31
  sights? Yeah, that's what this is.
• 1:11:35
  I want to show you this. Everyone here to be part of
• 1:11:43
  this. Are you ready for a full face
• 1:11:49
  camera? Thank you.
• 1:12:12
  I got my new business cards for my business.
• 1:12:15
  I'll close that. I think it looks better.
• 1:12:18
  What do you think? Everything is the same.
• 1:12:24
  Council seems to me, but I see a little.
• 1:12:27
  I didn't want to go too dark, so I went a little brighter.
• 1:12:32
  So anyway, let's get back to Digital Inferno.
• 1:12:34
  Speaking of technology, I got my business cards now, so I'm happy
• 1:12:38
  about that. So use LinkedIn immediate
• 1:12:40
  Leopard event to send personalized connection
• 1:12:43
  requests. You know, people are using
• 1:12:46
  LinkedIn for everything nowadays, right?
• 1:12:50
  And to go, hey, what's your LinkedIn profile?
• 1:12:53
  People go and the Ledger right there and then and there I'm
• 1:12:56
  like, yeah, but don't message me there because I don't go there.
• 1:13:01
  It also says have your high stake events require immediate
• 1:13:04
  professional digital follow up. You know, when you think about
• 1:13:07
  follow up and those customer care surveys, when you go to
• 1:13:15
  Walmart, you make an order for pick up.
• 1:13:17
  As soon as they check you out, you get an e-mail that says how
• 1:13:21
  did we do? That's immediate feedback,
• 1:13:25
  immediate request for feedback, immediate response said alright,
• 1:13:29
  I'm stopped right now 'cause I'm getting the groceries right.
• 1:13:32
  It takes me a couple seconds just to answer that one
• 1:13:35
  question. Perfect right now, have you ever
• 1:13:39
  said, have you ever been on the call?
• 1:13:40
  And I don't think you you've had this happen, but how did we do
• 1:13:42
  today to that's from one to five, five.
• 1:13:46
  Did the representative, did you have any?
• 1:13:51
  I'm like, hang up like just, you know, there's a thing of follow
• 1:13:56
  up and there's surveys and everything, but I'm I'm going to
• 1:14:00
  answer the one question afternoon on my phone call.
• 1:14:02
  I don't need to have it prolonged by two minutes, you
• 1:14:04
  know. Also for presentations, host
• 1:14:08
  your deck on cloud services like Google Drive or Notion and send
• 1:14:14
  the link via e-mail within 24 hours.
• 1:14:16
  Here's the the copy of my sheet. Boom, done.
• 1:14:20
  I got to put my stuff on my website.
• 1:14:24
  And furthermore, you utilize all tools like Grammarly to check
• 1:14:27
  your tone and conciseness, ensuring your post event
• 1:14:33
  messaging projects polished executive presence.
• 1:14:37
  You know, I, I can't tell you that it tends to detail so
• 1:14:41
  important and so many things that we do today because you
• 1:14:44
  don't realize that everything's is digital.
• 1:14:51
  Everything has been sent digitally.
• 1:14:52
  And when you have a, an e-mail you send out or anything, people
• 1:14:56
  are looking at that and it tells them a lot about you.
• 1:14:58
  I have a friend of mine who asked me for a little
• 1:15:00
  recommendation. So here's the letter I wrote.
• 1:15:03
  What do you think? It's just, can you change this,
• 1:15:05
  this, this. Yeah, you know, and I use the AI
• 1:15:09
  for it, but they do everything else, right.
• 1:15:12
  And it was funny because. Oh, sorry, it was funny because
• 1:15:22
  I used AI for everything and I, I paid $100 for Google Ultra.
• 1:15:28
  OK, now my business is paying for Google Ultra.
• 1:15:34
  I can't use it for personal stuff and I can deduct 90% of
• 1:15:38
  whatever. So I think I'm going to get
• 1:15:40
  another Google plan for 20 bucks a month for 1520 bucks a month.
• 1:15:45
  And that one I can use for personal reasons, you know,
• 1:15:49
  don't want to spend that money, not really.
• 1:15:51
  But I need Google for me, right? But using AI, excuse me, using
• 1:16:06
  the AI is a big part of what we do today.
• 1:16:10
  And what I would do is if I want to present, right, I would take
• 1:16:17
  a picture of the room from different angles, right?
• 1:16:20
  And I would ask AI to animate it with everyone jumping up and
• 1:16:23
  clapping and celebrating, right? Then I have a video on my
• 1:16:28
  computer. So when I get called up there,
• 1:16:30
  they're going to say, now it's time for the Murph man.
• 1:16:33
  I said, hey, y'all, before I begin, I want to show you I'm a
• 1:16:35
  time traveler. This is how it's going to be at
• 1:16:37
  the end of the show. And then have the cameras
• 1:16:40
  panning all the different people clapping and jumping up and
• 1:16:43
  whatever. I think that would be funny,
• 1:16:45
  right? And they're going to know it's
• 1:16:48
  AI because obviously they haven't done that, you know, but
• 1:16:53
  you got to be careful when you're using AI because like, I
• 1:16:55
  had a friend that he likes to play with AI and he put a
• 1:17:00
  picture of a girl on his friend's lap and sent it to him
• 1:17:03
  and his wife saw the picture. Who's that hoe that's sitting on
• 1:17:06
  your lap? He goes, I don't even know where
• 1:17:08
  the picture came from. You know, AI can be dangerous,
• 1:17:12
  but you can also be very helpful too, like Grammarly, read your
• 1:17:16
  grammar, read your letters, correct your spelling checking
• 1:17:20
  for conciseness. You know, you don't want it to
• 1:17:23
  be too long, too short, whatever.
• 1:17:25
  And that's very important. So we'll keep that in mind.
• 1:17:29
  OK. Do you have any questions about
• 1:17:31
  AI or anything today? No, we're not really.
• 1:17:35
  Not really. Well, that business card that I
• 1:17:40
  had, I actually showed it to Gemini and I said, how is this?
• 1:17:47
  And it says, what program are you using?
• 1:17:50
  I said this one, this, OK, you need to change the spacing here.
• 1:17:52
  You need to change this, this and this, OK.
• 1:17:57
  And it gave me like details of letter spacing between the
• 1:18:01
  letters, adjusting that. It can do so much for you to
• 1:18:05
  help you to make it look really good.
• 1:18:06
  And I think those parts look great.
• 1:18:07
  So I'm very happy with that. All right, so we're going to get
• 1:18:13
  to the final burn here and we're going to end the show a little
• 1:18:15
  early today. We have a birthday party to go
• 1:18:18
  to. My niece has the same birthday
• 1:18:25
  as me and we're celebrating it today.
• 1:18:28
  So you guys stay tuned. We'll be right back.
• 1:18:33
  It's time for a break. Hot takes with the Murph man
• 1:18:35
  will return after these messages.
• 1:21:22
  Military broadcast radio, the station that's giving veterans a
• 1:21:26
  voice. Find us on the web at MV radio
• 1:21:30
  dot. Opinions expressed in this
• 1:21:33
  program are those of the speakers and do not necessarily
• 1:21:37
  reflect the views or positions of any entities they represent.
• 1:21:41
  Find us on the web at MV Radio dot US.
• 1:21:47
  All right, we are back. Today's final burn.
• 1:21:51
  Let's get to that. Know your worth, show your work.
• 1:22:04
  The final take from today's discussion is leadership isn't
• 1:22:07
  about the spotlight, it's about stewardship.
• 1:22:11
  Show up prepared, stay grounded and make others feel seen.
• 1:22:16
  The final flame has been struck back to Murph Man to wrap the
• 1:22:21
  show. All right, so the final burn for
• 1:22:26
  today is leadership isn't about the spotlight.
• 1:22:29
  It's about stewardship. Show up prepared, stay grounded
• 1:22:33
  and make others feel seen. You know, the worst thing that a
• 1:22:38
  leader can do is not listen to their employees.
• 1:22:44
  You know, there's, I told you before, you know how you have
• 1:22:48
  businesses say we're like family?
• 1:22:52
  I had a friend of mine whose mom just died this week and I
• 1:22:56
  haven't worked with her in over 10 years.
• 1:23:00
  OK, we've get in touch over the years here and they're going to
• 1:23:03
  a few parties. Whatever.
• 1:23:06
  I just sent her a message that said, hey, I just heard about
• 1:23:10
  your mom. I'm sending a message.
• 1:23:13
  I'm not going to ask the stupid question like, how are you
• 1:23:15
  feeling? And you feel like crap.
• 1:23:17
  But as always, you know, if you need to talk to someone, I'm
• 1:23:21
  here with me and let me know if you need anything.
• 1:23:27
  My old boss that worked with us, she called me up.
• 1:23:32
  So it texted me yesterday and she asked do you have her
• 1:23:35
  number? Well, I didn't message her,
• 1:23:38
  right? I don't I don't know if she
• 1:23:41
  wants to stay in touch with us or not, right?
• 1:23:44
  But she messaged me and asked me for the number and I gave it
• 1:23:48
  out. Nobody don't give out phone
• 1:23:49
  numbers. But I know that 1 is OK to give
• 1:23:51
  out. And it was funny because like I
• 1:23:56
  said this, this boss who hasn't really probably kept in touch
• 1:24:02
  with us as much as we would like to friend wise, right?
• 1:24:07
  But she just said I already need to call my friend.
• 1:24:11
  I'm checking on her, you know, imagine how she was working with
• 1:24:15
  us. How cool was she, right?
• 1:24:19
  So you don't really think about that as a boss, but don't say
• 1:24:23
  you're family when, you know, trying to get people to do
• 1:24:26
  things for you. But you can be close and care
• 1:24:30
  for each other, right? And we knew we were important to
• 1:24:35
  her, if that makes any sense. So when she would tell us to do
• 1:24:40
  stuff, we didn't have a problem with it because that was what
• 1:24:44
  she needed from us. So we did.
• 1:24:49
  We were more likely to do things for them than without.
• 1:24:51
  OK, Another thing is like when I was in Cuba, I worked with
• 1:24:56
  officers and they respect their opinion in this lower ranking.
• 1:25:02
  And I have, I have so many examples of that.
• 1:25:04
  But there was this one time where this Colonel was the
• 1:25:13
  genetic director at the base we were at and one of the soldiers
• 1:25:17
  died that was there for training.
• 1:25:19
  And they brought the mental health team in from his
• 1:25:22
  department, right? And I was there and I had to do
• 1:25:28
  everything. There was still four people
• 1:25:31
  hiring me than me. And I was giving them orders on
• 1:25:34
  how to do what we needed to do. Why?
• 1:25:36
  Because I knew what needed to be done.
• 1:25:38
  They did it. And the rank didn't matter to
• 1:25:42
  me, even though it it matters, right?
• 1:25:44
  You know, I'm going to disrespect it.
• 1:25:45
  But I saw them as professionals and peers that needed
• 1:25:49
  information. And I answered the questions
• 1:25:52
  there. And it was funny 'cause not
• 1:25:54
  funny, ha ha, ha, right. But this guy is a psychiatrist,
• 1:25:59
  years of training. And what happened to the soldier
• 1:26:04
  was massive head injuries. And the person tried to do CPR
• 1:26:09
  him, but the head wasn't connected right?
• 1:26:15
  And they asked a straight up question, was he decapitated?
• 1:26:19
  And I said, all we know is that he had a massive head injuries.
• 1:26:26
  That's when we addressed that question.
• 1:26:27
  She was, well, there's a lot of rumors going on.
• 1:26:28
  That's that's what we're doing here today.
• 1:26:30
  We're cleaning up all those rumors.
• 1:26:31
  So what other questions do you guys have?
• 1:26:33
  There's thirty of us in the room.
• 1:26:34
  You know, everyone had their question about what happened and
• 1:26:37
  they were blaming the girl on the, you know, yes and no, I
• 1:26:41
  don't, you know, one of those things.
• 1:26:43
  But they had questions because of the rumor mill and rumor
• 1:26:50
  mill. That's what it's called.
• 1:26:56
  Do you know, do you know what the mill is?
• 1:26:58
  You've seen like a waterfall that in a waterfall, a a wagon
• 1:27:04
  wheel that spins in the water and has water in it, right?
• 1:27:06
  That's a mill. It's constantly spinning.
• 1:27:09
  And yeah, anyway, we're strangers for well, their their
• 1:27:15
  mental health from the unit. I'm from another state.
• 1:27:22
  How do you commend that presence for leadership immediately,
• 1:27:25
  right. And the the Colonel that I was
• 1:27:29
  working with, Lieutenant Colonel, they asked him that
• 1:27:33
  question was a soldier decapitated?
• 1:27:38
  And the look on his face was like, how do I answer this?
• 1:27:40
  Do I say yes or I say no? And I just jumped in and I just
• 1:27:44
  said massive head injuries. Afterwards, he was like, let me
• 1:27:49
  just say that. And I'm like, am I wrong?
• 1:27:52
  They're lying because we're not supposed to lie.
• 1:27:54
  He goes, it's just the truth a little bit.
• 1:27:58
  And I said, what would they like?
• 1:28:00
  He goes, no. And you gave an answer that was
• 1:28:02
  very respectful of everybody. So he's just like, I, I, I want
• 1:28:09
  to learn more. Tell me more about this.
• 1:28:10
  So I actually would go see him a couple of hours a day when I was
• 1:28:14
  there. I was there for, you know, a
• 1:28:15
  whole month and no, I, I was over 2 weeks.
• 1:28:21
  What was it? A month, I guess, Yeah, probably
• 1:28:25
  about a month. I don't remember how many three
• 1:28:27
  weeks, let's just say 3 weeks. So a couple days a week I'd go
• 1:28:31
  over and talk to him and, and trained him on how to do this
• 1:28:33
  and the team and everything. And I was quote, UN quote, the
• 1:28:36
  expert, you know, rank had nothing to do with it, but it
• 1:28:40
  was just my knowledge, my preparedness for situations.
• 1:28:43
  And I told you about when I went to Somalia, the, the Colonel was
• 1:28:46
  like, oh, you're Murphy. I, I actually the chief, the
• 1:28:50
  metal, metal guy, the main guy in the department knew who I
• 1:28:53
  was. That's really cool.
• 1:28:56
  But anyway, you guys, I think that's it for today.
• 1:28:58
  What do you think, Connor? I, I know you're not feeling too
• 1:29:00
  hot today. Oh no.
• 1:29:02
  I'm feeling. Hot today, Yeah, but earlier
• 1:29:04
  when you noticed that he's not feeling hot, but he's feeling
• 1:29:07
  very hot, you know? But thanks for sticking around
• 1:29:12
  for half the show. Yes, So I'm so sorry about the.
• 1:29:17
  It's OK, we got it. I don't think you know it.
• 1:29:21
  It was a big deal. I was able to keep doing what
• 1:29:24
  I'm doing. I just didn't have anybody to
• 1:29:25
  talk to. And that's one reason we're
• 1:29:26
  finishing short 'cause I had no conversation.
• 1:29:29
  I'm so sorry, alright? But you guys stay tuned first.
• 1:29:33
  We watch this every every week at 10 AM Mountain 12 Eastern.
• 1:29:41
  So if you're interested in watching this, stay tuned.
• 1:29:44
  And for now, just one more commercial break and then we'll
• 1:29:49
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• 1:29:53
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• 1:29:56
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• 1:30:18
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