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Bonus: It’s Not What You Say: Why Feelings Shape What People Remember
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What if people don’t remember your words or actions, but how you made them feel?
In this bonus episode of The Secrets of Learning and Development, Valerie Merrill and Executive Career Transition Coach Julia Bend explore why emotional presence shapes every interaction from coaching sessions to training rooms to everyday conversations.
They share personal stories and insights about the subtle ways energy, connection and psychological safety influence how people learn, engage and remember you.
Expect relatable examples, practical…
The skinny
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