New Findings for PM after $3B of Repairs Coordinated: Property Meld CEO Ray Hespen

Peter Lohmann's Podcast · Sep 25, 2024 · 1h 6m

In this episode, I am joined by Ray Hespen CEO & Co-Founder of Property Meld.

We discuss:

(00:00:00) - Intro

(00:02:31) - Ray’s background and career

(00:04:11) - What is correlated in your data with resident retention?

(00:11:44) - Experience vs. Lease Renewal data

(00:20:54) - Sponsor - PMW

(00:22:57) - Property Owner churn

(00:26:45) - Advice for dealing with investor churn

(00:34:00) - Where do PM responsibilities begin and end in terms of property performance for the owner?

(00:38:56) - Sponsor - Rentvine

(00:52:11) - What are the most important KPIs for maintenance operations?…