Latest / The STA Clinician Podcast / Ep238 'Motivational Interviewing For Client Communication’ - Reflection with Daniel Williams
Transcript
- 0:00Music.
- 0:12Hey Phil, how are you doing? Welcome to episode 238 of the Sports Therapy Association podcast.
- 0:18My name is Matt Phillips, creative on chatlive.com and as always this episode
- 0:22is being recorded eight o'clock on a Tuesday on the Sports Therapy Association YouTube channel.
- 0:28So we have reached the fourth episode of our new reflection series on the Sports
- 0:33Therapy Association podcast in which I invite a listener of the podcast onto
- 0:38the show to chat with me about a past episode of the the STA podcast that has
- 0:43particularly affected their daily practice as a soft tissue therapist.
- 0:47There is about 234 to choose from.
- 0:50So if you are interested in being one of those guests, then all you need to
- 0:54do is choose one of those episodes.
- 0:56As long as we haven't talked about it yet, then feel free to contact me.
- 0:59Easiest way is probably matt at the sta.co.uk or hit me up on social media.
- 1:03And then basically, as long as you've got a good internet connection,
- 1:06a laptop, mic and webcam, then you come on for about 30 minutes and talk about
- 1:11that episode and how it's affected you. It's as simple as that.
- 1:13As I've said before in previous shows, everyone feels great after doing it.
- 1:18Even if you're nervous, then hit me up on social media.
- 1:21We'll have a little Zoom call or something beforehand just to settle your nerves.
- 1:23And believe me, it's great for you as a confidence builder, as a personal development
- 1:28and all those sort of things.
- 1:29You will feel better for it afterwards. And it can lead to great networking
- 1:32options and possibilities and help you branch out in your own business.
- 1:35So that's why we're doing it.
- 1:37In this episode, very shortly. I'm going to be joined by Daniel Williams,
- 1:41movement therapist and DNM and MI educator, who's going to be reflecting on
- 1:45episode 64, which was called Motivational Interviewing for Client Communication,
- 1:51which was recorded way back, way back.
- 1:53This is great. Daniel's taking us all the way back to August 2021,
- 1:55where the guest was the marvellous Dr. Gary Mendoza.
- 2:00Before we bring up Danny, I'd just like to say thank you to last week's guests,
- 2:04who were Sarah Jones and Sally Martin of the ST School, who came in to reflect on episode 214,
- 2:13What Values Make a Professional Therapist, which was recorded back in September 2024,
- 2:18with guest Martin Christensen from Norway of the Friday Physio Confession podcast.
- 2:24We had a great chat. It's all about professionalism. And do we sometimes go
- 2:27overboard a little bit by saying, we must never swear. We must always wear smart clothes.
- 2:31Does sometimes that risk the chance of not being fluid and reflecting the client
- 2:38or patient in front of us and maybe limiting communication?
- 2:42So there's a nice segue to tonight's episode, which is obviously going to be
- 2:45all about communication.
- 2:46And if you have joined us live talking about communication, then do feel free
- 2:50to leave questions in the comments.
- 2:52If you do come in and leave comments and i can bring that up on the screen so
- 2:56nicky mansfield they said bonsoir mes amis.
- 2:59Bonsoir that's nicky multilingual we are here us again murphy
- 3:02mbe is in here as well saying good evening all uh founder of
- 3:05the sta gary just come through the door as well who says good evening all hope
- 3:08you enjoyed the long weekend it was a long weekend wasn't it but it was it was
- 3:12cool good to see gary and other people coming to the door as well so yes fire
- 3:16away this is the reason to join live people ask questions as they're on your
- 3:20mind get it done don't rely on making time to listen to the podcast later on.
- 3:24Now, take advantage of the fact we've got the guest and we're talking about it now.
- 3:28Right. So there we go. Let's get on with tonight's show. I shall now bring up
- 3:32Daniel Williams, movement therapist and DNM MI educator.
- 3:36Music.
- 3:50Hello, Matt. You all right? Hello, everyone. I'm very well. Good to see you.
- 3:53I like seeing you. I love seeing you at therapy expo.
- 3:56I think a lot of people who have met you will agree that you're a lovely bloke
- 3:58and a great educator. So I really appreciate you giving us your time to be on the show.
- 4:03Thank you very much. Your beard's getting bigger every time.
- 4:06I mean, it depends on that. But normally when I go to the bar,
- 4:09I'm just shattered and I've gone there for some social grooming.
- 4:12And I just sit back and go, yeah, yeah, just cut it. And I walk out with whatever they've done.
- 4:17So yeah it's led to changes but for
- 4:20people who aren't aware of you and and the great work that you do with
- 4:23people like mike grice then uh yeah can you give us a
- 4:25little i know it's tricky especially with the amount of things you've got going on
- 4:28but give us a little elevator picture of what you do and where
- 4:31you are in the world uh yeah so i work out of
- 4:34a clinic in harbourne and i do like
- 4:37person-centered therapy where like movement therapy sort of
- 4:40stuff from mike's movement therapy diploma that he did so
- 4:43very much centered around lots of exercise therapy people
- 4:46have some manual therapy and calming shit down building shit
- 4:49up basically lots of reglin and stuff as well so all that
- 4:52kind of merged into one to kind of provide as
- 4:56somebody with the person-centered care as much as we can
- 4:58always striving to do better and trying to pass on what i've learned to other
- 5:03people as well so hence why i've got into dnm and motivational interviewing
- 5:08and stuff and everything i learn i try and learn from the best if i can and
- 5:13then And if I'm in a position where I can pass it on, then brilliant.
- 5:17If not, I'll learn a bit more.
- 5:20Fantastically put. What a great communicator, which is good because that's what
- 5:23you want the show to talk about. But yeah, that's really beautiful.
- 5:25And I would feel guilty if we didn't just mention what DNM is,
- 5:30if I need to honor Diane Jacobs and the great work that she's done in the past and continues to.
- 5:33So yeah, to give us a little, we won't talk too much about it, but what is DNM?
- 5:37Dermoneuromodulation. So basically it is a fancy way of saying skin, nerve and change.
- 5:42She had to give it a word for something. It's just an explanatory
- 5:45model for touch and manual therapy and more of a
- 5:48neurocentric approach in what she
- 5:51has come up with the evidence that she collated and put
- 5:54into a book so it's all out of control so if you ask
- 5:57her for all the references she'll freely give them all over to you so
- 6:00she's not holding anything back behind a payroll apart from
- 6:03a book she'll probably give it away free if she could so she
- 6:07would do and she now amazing for anybody who hasn't or
- 6:10doesn't follow diane jacobs and it's well worth following still very
- 6:13active on social media often just to comment on
- 6:16the state of the world today but yeah look up we often often our
- 6:19papers are quoted around the work she's done with people like
- 6:21jason silvanel a real yeah legend in in
- 6:24manual therapy and someone who yeah you should definitely read to people so yeah
- 6:27and daniel is teaching her course dnm dermoneuromodulation
- 6:32which is a deserves an episode in itself
- 6:35at a later date which would be great but we don't
- 6:38have time for that because tonight it's all about this about dr gary
- 6:41mendoza who was with us a while ago back in
- 6:44august 2021 obviously you've taken over his
- 6:47course which we'll go into in a moment but what was
- 6:50it about that course or that particular episode and motivation of interviewing
- 6:54which you think is important for soft tissue therapists who may be listening
- 6:58tonight so yeah i watched it when it came out and i watched it again over the
- 7:03last couple of days just to refresh myself and give me some stuff to talk about and stuff like that.
- 7:08And there's lots of things on there. But the thing that attracted me to it in
- 7:12the first place sounds like a 90s dialogue.
- 7:16The broken. Back in time, man.
- 7:20Yeah. But yeah, the thing that attracted me to a motivational interview was
- 7:24there was always something...
- 7:25The especially with gary and what he was putting out initially anyway
- 7:28because i did i did his course before the sta chat so
- 7:31i'd already done his course by the time that came out so i was
- 7:34kind of looking at the sta chat with open
- 7:38eyes a little bit and it different to somebody who's never heard of it and then
- 7:42watched the sta chat so i appreciate that but it was always there was always
- 7:46something difficult for me when you we've probably all been through it especially
- 7:50if you've been through the pain side stuff in the bps model where your pain
- 7:53side's education vomited on someone and they have,
- 7:58nah like sorry so you're saying it's all in my
- 8:01head and you're like no no then you're backtracking from there and
- 8:04then you don't get that client adherence when they're
- 8:06coming back and they're not doing their exercises or they're not
- 8:10doing they're not helping themselves or anything
- 8:12like that you're trying to spout stuff at them and throw be
- 8:16an operator rather than an interactor with them and it very
- 8:19much is the more i looked into motivational interviewing that
- 8:22it was a communication version of dna so you've.
- 8:25Got the dna which kind of very much the.
- 8:28Physical manual therapy that the touching and therapy version
- 8:32of interacting with the person but the
- 8:35the communication and the the side is very
- 8:38much person-centered from that angle as well so it's kind of
- 8:41sort of it made sense to me to do that and think
- 8:44about it and engage my clients before we made
- 8:47a plan and then go forward and evoke what their
- 8:50actually reasons are for coming here because we just
- 8:52presume or take it on face value asking closed questions and
- 8:56not listening enough so i always knew there was something there
- 8:58and the reason was that i didn't
- 9:02get the outcomes i wanted i thought i was good and
- 9:06then then you kind of get humbled and you're like well why why
- 9:09am why aren't i helping people change or why
- 9:12aren't i help people get but why aren't i helping people get
- 9:14better when there's got to be another way it's got
- 9:17to be something i'm missing there and i think that's what drew me
- 9:20to that and then but that's what gary says in
- 9:23that episode is that he says
- 9:26you can he was he's been a personal trainer for however many years
- 9:29but exercise is a swear word and you say
- 9:32to somebody to exercise that it has negative connotations to
- 9:35them whereby if you're just playing games with them or
- 9:38something that you might have elicit a different response or gamify the rehab
- 9:42exercises for some people and it's just being person-centered and treating the
- 9:46person in front of you so there's lots of things that episode brought up with
- 9:50Gary that he didn't say on the
- 9:52course and actually elaborated on in that chat a little bit more as well.
- 9:57That's really interesting. I really like your link between DNM,
- 10:01which kind of, rather than just touching an arm or a leg or doing something
- 10:04with soft tissue, you involve the rest of the person through the neural system. That's great.
- 10:08But I hadn't thought of that connection with, that's what motivational interviewing is.
- 10:11You know, you're actually involving the person behind the words and painting
- 10:14off the layers and allowing them. Very cool connection.
- 10:17And you're teaching both. I get it now. I get it. It makes so much sense.
- 10:22Also another thing which you mentioned which i think is
- 10:24really important is you kind of blase you kind
- 10:27of said oh i noticed that my outcomes weren't that good but i reckon that's
- 10:31something which a lot of clinicians don't do do you think that's part of the
- 10:35problem not everybody notices their failures in fact they probably subconsciously
- 10:41purposely sweep them under the carpet don't they so have you experienced that
- 10:44do you find that's a problem with therapists.
- 10:47Yeah probably i think you you have that confirmation bias
- 10:50where you you believe that if a patient doesn't come
- 10:53back to you you've fixed them probably and
- 10:56you just sweep under the carpet and go no it's done that's good now but what
- 10:59you don't know is the amount of people that have come to other therapists
- 11:03or people like us and have gone i went to this person didn't
- 11:06help me i went to this person didn't help me and so i'm hoping you
- 11:10can do something different and that's where again it's
- 11:13like good communication and actually asking the client
- 11:16what they've done in the past and what they haven't and stuff like that can
- 11:19get you to the root of oh well if that therapist has tried
- 11:22that and that didn't work i'm not doing that i'm going
- 11:25to try a different approach and go down there and that's just effective communication between
- 11:28you and you and the client but yeah i
- 11:31think there is a confirmation bias between that and wanting to
- 11:34fix someone and when you if you are wanting
- 11:37to fix someone you're setting yourself up for failure
- 11:40because when you don't do doing the things that you do there
- 11:44is an always an element of a flare-up happening and then that kind of knocks
- 11:48their confidence in you and then your engagement with that person and that rapport
- 11:53gets a knock a little bit and they'll go well you told me this and you told
- 11:56me you'd be done in four four sessions and it's been eight or something or you
- 12:00strung me along for a year and so But, but as Gary,
- 12:03I remember Gary saying to me once it's like, always tell them on the first session
- 12:08that there are going to be flare ups.
- 12:10And then when they occur, you can turn around and go, I told you there's going
- 12:14to be flare-ups and there's going to be flare-ups with your pain or there's going to be setbacks.
- 12:19And when we planned it in the first stage, we knew we were going to have to
- 12:24plan through them and go back and take a recheck and reassess, then go forward again.
- 12:29But you've already done that from the start. You've addressed it.
- 12:33So it's within your plan from the start.
- 12:35So you're not pulling the wool over their eyes. You've been completely open with that person.
- 12:40That's really good. And I'm sure tonight I could have like one of those bingo
- 12:44checklists of great things that Gary said, speaking about motivational interviewing.
- 12:48And that was indeed, yeah, one of them. I've forgotten about that one, actually.
- 12:51Because we seem to, we go through phases where we think maintenance is an ugly word.
- 12:55And when the client does get ill again, we kind of say, oh, we have to come back in for more.
- 13:00And straight away, the client's like, oh, what are you talking about?
- 13:02So yeah, it makes perfect sense. And it's lovely because I think we'll have
- 13:05a few of these tonight in the show.
- 13:07It has tiny little tweaks of the way you work, which can just save so much headache
- 13:11and also improve your business plan, you know, and make it so much easier and
- 13:15take responsibility away from you. So that's really cool.
- 13:18For people who are listening and have never heard of MI, or maybe they have,
- 13:23and they've heard kind of a bastardized version, because there's a little bit
- 13:25like any kind of tool, there's different versions out there.
- 13:29But you've studied, not only with Dr. Gary Mendoza, but you've actually studied
- 13:32with one of the co-founders in person. Tell us a bit about that.
- 13:35That's been great for you.
- 13:37Yeah. I mean, as soon as I found out that Gary was retiring,
- 13:40which was a bit early on, I suppose, compared to when he put it public,
- 13:43I asked him if I could take over and do different things.
- 13:46And I'd read the book, done all that stuff. And he mentioned to get in touch
- 13:50with Stephen Rolnick. He's based in Cardiff.
- 13:53And I started doing courses with him.
- 13:56So he does in-person courses once a year, one beginner, one advanced,
- 14:00all in person for two days.
- 14:02And he's, yeah, brilliant lovely bloke like i've
- 14:05uh did did a couple of the courses myself and then got
- 14:07asked to go back and help him assist on the
- 14:10courses as well so i've done several several assists with
- 14:13him one was just being cameraman and so i still
- 14:16learn a lot having your mouth closed yeah yeah yeah
- 14:20so i get a free lunch so yeah i'll video
- 14:23for a bit but yeah no he's uh going to just join
- 14:26for a drink with that and it's fantastic the the fountain of
- 14:29knowledge and the stories that he has like some of
- 14:32the stuff he's constantly so he is wanting to retire
- 14:35within the next couple years and pass things on to orla who
- 14:38orla adams who is a fantastic dietician in cardiff
- 14:41as well and she's a member of mint their motivational
- 14:44interviewing network of trainers and she is she's awesome
- 14:47and she runs most of the courses now to be honest and
- 14:50steven's just there kind of lending an ear doing different things and
- 14:53and being there because he's him
- 14:56and then orla is fantastic though and she does deliver
- 14:59it in such a brilliant way so she will
- 15:02be taking it over going forward which is which is
- 15:05brilliant but yeah it's just nice to get those different
- 15:08approaches because they've been working for years with MI and how fluidly it
- 15:13starts comes off their tongue even when she's presenting and he's presenting
- 15:16it's you can tell and you can nitpick things so and see oh that's MI that's
- 15:21there that's that's the style of communication that MI is and you can start
- 15:24seeing it in everyday conversations.
- 15:26But yeah, then they recommended me to go and do a MIDI coding course.
- 15:32So I did that last year as well, where starting at 10 o'clock at night,
- 15:36like online with some Americans over, so it was on, I think it was Pacific time
- 15:42as well. So it was a fair way.
- 15:45I wasn't the worst. There was a couple of guys in Hong Kong and they were like
- 15:48wee hours in the morning.
- 15:49So I did not want to be them. But what that was, the MITI coding is basically
- 15:54what they used to prove that motivational interviewing works in an environment.
- 16:00So they had to come up with a system to research it.
- 16:04So all the research and evidence that's produced for MI is based on this MITI
- 16:08coding system. So if you want to look that up, that's really cool.
- 16:11And you can score people's conversations. So that's what we would do.
- 16:16And that's what Gary's done as well beforehand is when you would put your homework
- 16:22in for him and your video of your conversation, he would run it through transcription
- 16:26and then pick up and score.
- 16:29Like that's an open question. That's an affirmation. That's a reflection.
- 16:32That's a simple reflection. That's a complex reflection.
- 16:35And then work out the ratios between it. And then there's certain ratios.
- 16:39I can't remember off the top of my head.
- 16:41To make it an mi compliant conversation uh
- 16:45and that is that was full on that was four days of
- 16:48like six hours at a time so sitting on my bum
- 16:50in front of a computer i see being a manual therapist
- 16:53and in the gym most of the time i did not appreciate that so you've
- 16:58you've you've dropped a few kind of words and
- 17:01terminology in there which i'd like to get into for people who
- 17:04haven't heard of mi before people
- 17:08who are in the comments don't forget make the most of this and ask some
- 17:10questions if any of you have any experience using techniques for motivation
- 17:13interviewing them do feel free to share that if you've got any questions
- 17:16maybe we've got daniel here who is trained with the one
- 17:20of the co-founders of the whole technique anyway so i'm
- 17:23sure daniel will be able to answer or if not he'll spin it
- 17:25back around to you and you'll have the answer which is amazing which would be great
- 17:28but yeah so so some of the things you mentioned what are
- 17:31the what are the what is the core element of motivational interviewing what's
- 17:34it about so it's it's it's
- 17:37a style of communication rather than a technique so it's
- 17:40it's more it's more about being empathetic and
- 17:43authentic to yourself as well as other people so you're actually trying to find
- 17:49their motivations for wanting to change and it's it's very person-centered so
- 17:56that's why it works so well with dnm as well and it's it's basically guiding
- 18:00to elicit and strengthen motivation to change in in a nutshell.
- 18:04You don't want to be persuading or trying to fix them.
- 18:07And that is one of the things that a couple of the changes that have happened
- 18:12from the third edition since Gary's podcast that he did to the fourth edition
- 18:16book that came out last year.
- 18:18There's been a few changes in language, which we'll go over in a little bit, hopefully.
- 18:22But yeah, there's a few things there. So it's not about trying to fix people,
- 18:26which perfectly sort of integrates with the Operator Interactor paper that Jason
- 18:30Silvanel and Diane Jacobs did on how we should approach manual and physical therapy.
- 18:36So it kind of, yeah, it kind of works together, very person-centered.
- 18:39You don't want to be telling someone what to do. It's very much sort of guiding
- 18:42them, working with them.
- 18:44And a quote that Steven Rolick always uses is, you want to be dancing with them,
- 18:50dancing with your client rather than wrestling.
- 18:52If you're wrestling with your client, you're fighting against them you're
- 18:55trying to change them forcefully if you're dancing with them you're guiding
- 18:59them through and you're leading them in a different way that's very nice i didn't
- 19:04realize that was his i used that in a podcast i was on the other day and i said
- 19:07i can't remember where i heard this but now i know so thank you of course it
- 19:10came from me so many of the girls do,
- 19:13but yeah no it often is that imagery which really helps the coin drop for for
- 19:17yeah therapist thinking how,
- 19:20I don't know if I'm putting you in the spot here, but could you give us like
- 19:22a working example, maybe, something of how maybe some of our listeners do do
- 19:28something when a client comes in to how maybe they could tweak it a little bit
- 19:32to open the door to what you're talking about?
- 19:35Yeah. I mean, one thing that has drastically changed my practice recently,
- 19:40actually, is because this was
- 19:41all great, but it was the introduction of transcription software and AI.
- 19:44So using an app that you it records
- 19:47your your conversation and then will
- 19:50give you the transcript afterwards and it can
- 19:53use ai and put it into your physio notes if you want to for
- 19:56quick and easy access to those added into your software just
- 19:59make sure they're right but it gives a perfect
- 20:02example of being able to record your conversation
- 20:05with someone be present with them and look them in the eye
- 20:08and face them instead of being
- 20:11like that and oh yeah what was this and
- 20:14yeah asking very closed questions so one
- 20:17thing that mike grice he told us to do from the very start so he's been from
- 20:21a teaching background utilizing a lot of this stuff anyway it just made his
- 20:26practice a little bit more and every and ours as well but yeah he told us from
- 20:30the very start is to get the pre-screening forms out there and if you're getting
- 20:33pre-screening forms with the closed.
- 20:35Questions already done then when you're in with
- 20:38the room with them you can start asking open questions
- 20:41and start to engage with them straight away instead of
- 20:44have an interview process that feels more like an interview rather
- 20:47than an actual conversation and a collaboration to help them and that's that's
- 20:53profound i think and just to clarify for people who aren't aware what do you
- 20:56mean by an open question so an open question draws out thoughts and ambivalence
- 21:01to So you're asking an open-ended question that is not a yes or no.
- 21:07So a closed question is yes or no, or certain answers where you're asking for
- 21:10their name or something like that.
- 21:12Or are you male or female or anything like that? What is, how cool are you?
- 21:18These sorts of things and close questions where you typically get a yes or a
- 21:21no response. And they're very close.
- 21:23They will usually close a conversation, but an open question will open that
- 21:29conversation to more elaboration on their part.
- 21:32So if you wait and hold space, they will usually give you more than you think as well.
- 21:38So that is one thing that you can all, or introduced straight away with anything is just hold space.
- 21:46Hold back, count to four or five or whatever you feel is comfortable for you
- 21:51before you say anything when your client has stopped speaking.
- 21:55Because more often than not, like as Gary mentioned before several times,
- 22:00if you hold that space, you feel awkward, but they'll feel awkward.
- 22:04And what do you want to do when it's awkward you want to talk so if
- 22:08they've got something to say they'll probably elaborate it especially men
- 22:11like men will usually start to
- 22:14elaborate a little bit more if you give them space and time
- 22:17to actually talk so so let's put this
- 22:20into just to give our listeners an idea so someone's
- 22:23come in i don't know they're presenting pain around about achilles or something
- 22:27like that so give an example of a closed question which you might people listening
- 22:31might direct to that patient or client if they've come in with pain around there
- 22:35what might a close question be and then how what would be a better open question
- 22:38which would open up okay does it hurt on the.
- 22:43Achilles tendon itself okay so obviously yes or no yes yes or no okay yeah yeah
- 22:48so you're asking those sorts of questions does it hurt here does it hurt does
- 22:52it hurt if you do this does it hurt if you do this very close question if you
- 22:56if you're asking an open question you're asking where does it hurt?
- 23:00And then they will elaborate and say, well, it hurts here.
- 23:04And they might go, well, it hurts here, here, and here. And they might give more information.
- 23:09So the information that you get from asking a closed question is very limited
- 23:13because you're only getting the information that you are seeking.
- 23:18But if you ask an open question, you might get information that you wouldn't
- 23:21even thought of that drives that conversation into a different area and goes,
- 23:26oh, well, that opens up so many more doors.
- 23:28The amount of times I talk to, I'm not perfect, but by all means it's driving
- 23:33to be as best as we can and we'll continue to do so.
- 23:36But yeah, it's very, the amount of times I come up with it and go,
- 23:40oh, I should have asked that then.
- 23:42Should have asked an open question there. and then you you ask it anyway afterwards
- 23:45and you just drive the conversation and they take that conversation in a different
- 23:49route so you go hard that's that's thrown at all i didn't know that.
- 23:54Yeah i enjoyed that i've watched actually knowing this
- 23:57episode was coming up i wanted to watch a video of
- 24:00steven volnick that i hadn't heard before and i found one he was talking to
- 24:03crossfit i can't remember how long ago it was it wasn't
- 24:06that long ago because he was talking about getting to sport and parenthood and
- 24:09stuff like that but yeah he was kind of he made the point of
- 24:12the beautiful thing about MI is because you are
- 24:15practicing not talking and like putting your hand
- 24:18over your mouth maybe or whatever things that Gary said and giving
- 24:22that and giving the responsibility for the actual
- 24:24person you're talking to to talk then it does give you time to kind of think
- 24:28during that as well as clocking what they're saying but to kind of think how's
- 24:31this going oh that's interesting that we've just done they just opened up so
- 24:34you can actually practice it whilst you're doing it and see how it goes and
- 24:38rather for people who are stressing out thinking oh my god what have I got to
- 24:40do next It's not like a conversation where you're talking and thinking,
- 24:43what am I going to say next?
- 24:44You've got plenty of time now to actually sit back and then think,
- 24:48oh, that's interesting.
- 24:48And it takes a lot of the pressure, which I think is a good point. Really, yeah.
- 24:53So great. And I liked what you said about the thing about pausing is what normally
- 24:59happens if you do give a pause and then they continue?
- 25:02What's kind of different about what they then come out with?
- 25:05It's usually more in depth. You're going to get that surface level conscious
- 25:10kind of response that they've been thinking of.
- 25:14It's on their minds. That response of that question, they're probably straight
- 25:18away, they're going to give that.
- 25:19If you wait, they have to start delving into their own subconscious little bit
- 25:24and start to think, oh, he wants more.
- 25:27Oh, actually, yeah, is there more?
- 25:31And they start to do that. so they'll start to be in their own head and go whether
- 25:35this is is happening in their own head and they've got it in a voice or not
- 25:39it's it is a story for another day but it's they start to give more information
- 25:44basically is that is the outcome they start to give more in-depth.
- 25:48Information that will draw out thoughts or
- 25:52different ambivalence from different areas that we can start
- 25:55to latch on to and go oh i'm going to drive that
- 25:58conversation that way instead that was interesting what you just said
- 26:01there let's go down there that's more interesting or
- 26:04i want to know more about that and then when you reflect back
- 26:07on that you can gain more information into
- 26:10that area of things which is something that they probably
- 26:13wouldn't have thought to give and the amount of times somebody would
- 26:16come up and go oh i don't know whether it's relevant
- 26:19but this isn't this and how many times
- 26:22is that hugely relevant and then
- 26:25you go okay and then you can sort of steer that conversation
- 26:28into that a little bit it makes them think so i guess part of appreciating how
- 26:33this works is realizing that i mean maybe does it help to first of all understand
- 26:40that to help this person it's not going to be all with your hands you're not
- 26:43going to be i mean a lot of that is important and involved maybe for reasons
- 26:46you didn't think but in order to appreciate,
- 26:49the success that am i can give you do you have to have already kind of thought,
- 26:53that patient has got a lot of the answers. I put a lot of more power in the
- 26:57subjective rather than the objective.
- 26:59Is that something which helps to get the point of MI?
- 27:03Yeah, I think so.
- 27:06I think for me, the role of MI is just being present with that person and authentic
- 27:13and empathetic with the person in front of me.
- 27:17And that's the sort of spirit of MI they talk
- 27:20about and it's it's different things for different people you have
- 27:22that but you have that collaboration and authenticity and
- 27:26stuff like that it's very person-centered at
- 27:29the whole of it so you are dealing with the person in front of you and if
- 27:32you can engage with that person they're going to give
- 27:34you so much more information than just a closed question
- 27:38that you or that you're writtling off on
- 27:41your form so yeah i think it's sort of it
- 27:44allows for just more effective communication as
- 27:48well because you could go through a whole hour of
- 27:51just a normal conversation of closed questions seeking the relevant information
- 27:54that you want but with certain guided
- 27:57questions and not in a technique but a style
- 28:00of just get dancing with the client in front of you you can gain and elicit
- 28:05elicit that information that you require without knowing that you require it
- 28:10in a very short time and then you can sort of get to those motivations of why
- 28:14they want to change It's very difficult for us with MI because.
- 28:19Well, not difficult, it's easy for us in one way, because we've already got
- 28:22a certain amount of buy-in.
- 28:24And MI was originally sort of developed for people with addictions that don't want to change.
- 28:28So a lot of these things with MI are built up around trying to get people to
- 28:33change when they don't want to and trying to evoke those reasons for change out of them.
- 28:39For us, I find that it just helps us develop that buy-in a little bit more,
- 28:45evoke more reasons to change why they're here and more of an emotional reason
- 28:49why they want to do the things they want to do.
- 28:52Well, I can't do this. I can't lift my head up. Well, why?
- 28:55What's the reason behind that what's the function behind that and again we always
- 28:59told that's because i can't play with the grandkids or something can't get down
- 29:02on the floor can't do my sport,
- 29:04it's more of an emotional attachment to that and then
- 29:06they're going to have more of that buying when they go and do their rehab
- 29:09exercises or are they are they
- 29:12ready to change or they're ready to change something in their daily
- 29:15life or their load management whereby that that's
- 29:19going to affect their pain or rehab or whatever because
- 29:22clearly something it is a load management issue
- 29:25there's something's been amiss and that that's
- 29:28probably caused that load versus capacity to be a
- 29:31bit at whack and getting them to pull back
- 29:34and go let's have a look at your load have a look i had
- 29:36to do this today with somebody literally plan their week out and go what are
- 29:39you doing in the week because something's clearly not
- 29:42right with your recovery or something like that and this is a flare-up that
- 29:46has happened about six months down the line so dealing with a flare-up so coming
- 29:50back with that and i literally had to tell him today i told you six months ago
- 29:53with this would happen and this is what we're going to do like i said we plan
- 29:57we strip it back and then we go forward again,
- 30:00yeah it's a tough pill to swallow but you could see on his face going yeah you did yeah you do.
- 30:05It's almost like it was it was almost like yeah but
- 30:08but i did everything right and you're like yeah sometimes
- 30:11i told you like at the start like you sometimes you can do everything right
- 30:15even myself and you still get injured you still get flare-ups just like life
- 30:19and then but that doesn't mean we can't strip it back and build it back up again
- 30:24and see what happens yeah it's it's it's very.
- 30:29Powerful to be authentic with that person effective communication i think and
- 30:35it just guides you in your whole practice is the essence of it, really.
- 30:39I guess I like the way you mentioned exercise and persuading somebody to actually
- 30:43do their exercises or rehab program that you set them or maybe try and get more
- 30:48sleep or eat better or any, there's going to be a behavior change.
- 30:51I think that's one of the big things, isn't it, about going from a level three
- 30:53where you're not working with injured people.
- 30:55And then as soon as you move to a level four, level five, then you are going
- 30:58to have to look beyond the calming down of the nervous system,
- 31:01calming the shit down, like you say, with the Greg Lehman sort of stuff.
- 31:03And obviously that does normally involve a
- 31:07behavior change of some form and it could be loading so and
- 31:10also we know that one of the biggest problems is
- 31:13lack of adherence to exercise and i
- 31:16often talk about this and when i'm reflecting on my own practice but and i'm
- 31:20hoping there's some listeners out there who maybe even today have thought oh
- 31:23that bloody patient doesn't do their exercises how the bloody hell they're thinking
- 31:26they can get better if they don't give the exercises that i give them and i
- 31:29think a real good coin drop moment that i had and it was because of somebody
- 31:32else or something I've read or what I saw on a course was like,
- 31:36if they're not doing the exercises, that's got something to do with you.
- 31:40Maybe they didn't understand the importance of it. Maybe you gave them too much.
- 31:44Maybe you didn't consider the fact that they really aren't going to go to the gym.
- 31:47So I think once a therapist pulls that blame down,
- 31:51back to themselves without taking too much responsibility, but realises,
- 31:54hold on, I didn't get that across to them properly.
- 31:58And that's what the communication is, isn't it? As well, it's kind of a two-way
- 32:01thing. So if you are a therapist out there who's blaming patients for not doing
- 32:04exercises, this is what we're talking about.
- 32:06Because that person might not be ready to make that change. And this is what MI is all about.
- 32:11It's about trying and leading them down that road through their objections and
- 32:16stuff, and then eventually being ready to plan a change in that.
- 32:19So great stuff. And we've got a few comments here.
- 32:22Nicky Clare-Emmanuel, thanks for joining us live, Nicky.
- 32:25She has said, huge key term there, the power of holding safe,
- 32:30healthy healing space for open, more revealing space questions.
- 32:34The type of assessment makes a huge difference, definitely.
- 32:37Yeah, great point. That's holding safe. And there's so many techniques that
- 32:41Gary came out with as well, isn't there, about. I liked what he talked about, the writing reflex.
- 32:45Let me, you tell me about the writing reflex. I'm sure that's something you
- 32:48talk about a lot in your course? Yeah, so the writing reflex is actually something
- 32:52that's been changed. Oh my God.
- 32:54Yeah. In the fourth edition, it's actually been changed from the writing reflex because it was...
- 33:01They've tried to change a lot of the language in the fourth edition
- 33:04to more general terms so because it's
- 33:07it's going from a more of a superior sort of um
- 33:10healthcare or medical sort of standpoint where they've got
- 33:13these jargonized sort of words and
- 33:16these things to simplify it all so it
- 33:18can be used across the world in different environments because
- 33:22it is being used in teaching and loads of
- 33:24areas in in counseling and stuff and if if the client
- 33:27as well as the therapist can understand what is what is
- 33:30happening it's a lot easier so this actually goes
- 33:33nicely onto those those changes of what has happened
- 33:36from 2001 to now so the fourth edition came
- 33:39out last year and the writing reflex has been changed for the fixing
- 33:42reflex okay makes sense oh it makes more
- 33:45sense yeah because we are trying to fix someone we're trying to that
- 33:48thing instead of trying to write it and it means the same but it
- 33:51just makes a little bit more sense so it really
- 33:54just means we're we want to jump to fix people rather
- 33:57than collaborate and understand their motives behind it
- 34:00so yeah you do want to fix someone even if
- 34:03they didn't ask you to that yeah they've come to you for
- 34:06help yeah and you instantly want to try and fix it but i
- 34:09know from my girlfriend if i try and fix every problem she has no
- 34:13he doesn't like that she somehow she
- 34:17doesn't like me providing solutions and so i have
- 34:20to kind of ask her does she want
- 34:23solutions or does she want to be listened to and oh
- 34:26you don't put it that way do you yeah not that.
- 34:29Way but i was gonna say listen love what do you want a solution.
- 34:32I'll just be to sit back and listen to you roundabout way
- 34:35i won't tell exactly but yeah i hope
- 34:38she's not listening yeah probably is no in my love but yeah i'm hoping listeners
- 34:43can understand that yeah the writing reflex or the fixing reflex like telling
- 34:48somebody straight because you're sitting there thinking i know the answer to
- 34:50this this is what i did on the course i can solve this situation and boom like
- 34:53you said earlier vomiting it out but that's a problem with education, isn't it?
- 34:56Not on Mike's courses, Mike Grice, obviously, and forward-thinking courses,
- 34:59but traditionally, courses still.
- 35:02Think they're empowering you by putting you up there
- 35:05as somebody who's got all this knowledge and then as soon as a client
- 35:08comes to the door all you've got to do is offload that knowledge and that's what
- 35:11makes you a great therapist but it's so not that is it no no.
- 35:14No and that's the thing i think when you're providing technique-based
- 35:18courses as well which mi isn't a
- 35:21technique it is a protocol as in like
- 35:24you have these paths and that is
- 35:27what another change that's come up as well on in lmi is
- 35:30that it's no longer called processes that you go
- 35:33through they're called tasks that you can jump in and out of so
- 35:36it isn't a process where you have to engage then
- 35:39you have to go to the next level then you have to go to the next level up.
- 35:42To the next level and then oh i'm allowed to plan with them
- 35:45now it's like no you might have to go back
- 35:48and forth up and down tasks at different point so you
- 35:51might have to go back to engaging because you you get a
- 35:54bit of discord with them and you have to engage them again because
- 35:57you found something that they didn't like or they have
- 36:00created some discord in the conversation or you've created some
- 36:03discord in the conversation that has resulted in you need
- 36:06to engage them back again and invoke more out of them so and
- 36:09that might have to happen over several it's not
- 36:13in one session this could happen over weeks this could happen
- 36:15over months so during your calming shit down
- 36:19phase where you might have to provide more manual therapy
- 36:22than you would like to to get them loaded and stuff
- 36:25you might have to engage a lot more and manual therapy can
- 36:28be a perfect part of communicating engaging
- 36:31with that client i feel to get that by and get them on board and then you can
- 36:36start to evoke the reasons for change later on it doesn't have to all be done
- 36:39in that session not that first session it's it's developing that rapport with
- 36:43someone that communication over time but yeah it's if you're teaching a technique, a how-to,
- 36:49one, two, three, four, five, you do this step, this step, this step.
- 36:53You're trying to fit people into a box where they're not wanting to be in a box.
- 36:58So if you get taught the tasks or the methods behind it, you can apply that
- 37:05or what you know everywhere to that person individually.
- 37:09So I think that's where that person-centered approach for
- 37:12any course that you're doing if you know the prop the the
- 37:15methods and the process behind it basically you can
- 37:18you can help them a lot more because you don't have to be stuck
- 37:21you can actually you can go on a different path
- 37:24with them if you need to you you freedom basically to do oh i'll do a bit manual
- 37:28therapy today with you if you want if somebody comes in and they're requesting
- 37:32acupuncture or something oh i've had really good results with acupuncture before
- 37:36i don't normally do acupuncture But I know for that engagement, I would probably do it.
- 37:42And that's fine because I know that if they have really good results with it
- 37:46and they want a bit of dry needling and I'm qualified to do it and they love it,
- 37:51That gives me the opportunity to engage with them, talk to them,
- 37:54get them going, and give them a bit more of what I think they probably need
- 37:58to get better and plan their rehab more effectively.
- 38:03So be it. That's fine. And if it helps calm shit down so they can build it up, brilliant.
- 38:08Well put. That's great. And you're still, for people who are worried,
- 38:11just still being evidence-informed.
- 38:12Because there's like 300-plus RCT papers showing how that sort of thing.
- 38:16I think, I think I can't remember, you might know actually, but I think it was
- 38:20somebody who's worked with Stephen on occasions, names escape me,
- 38:24but she was involved in a study about empathy.
- 38:27And I think it showed quite clearly that that was the one. Yeah.
- 38:31How, how empathy can often affect patient outcome much more,
- 38:34be much more of a key factor than knowledge and experience and skill.
- 38:37But it's not that easy, is it? I think, and I wanted to make sure we're coming,
- 38:41I'm trying to make these shorter, these podcasts, but you know what,
- 38:44it's such an interesting listening to you and the topic.
- 38:46But i think um for listeners out there there's often this case because we're
- 38:52in we're in this business we kind of presume that we are good listeners because
- 38:56we work every day with loads of people but there's so much which we could do
- 39:00better than there which doesn't necessarily come naturally it's nothing to be
- 39:03ashamed of but give us some examples of that.
- 39:07So things where we're overconfident our listening skills
- 39:10and then things little things which we could do better to
- 39:13become better listeners which unless we are taught by yourself or
- 39:16somebody or read about it we wouldn't even imagine doing yeah yeah
- 39:19i mean i think that's the thing you do think you're you're good at communication i
- 39:22thought i was even doing mmi and you just get to
- 39:25that point of uh sort of the dunning-kruger effect where uh
- 39:28you you are confident in what you're doing and then you get humbled a little
- 39:32bit like oh oh yeah that's i'm not as good as i thought or you get into a situation
- 39:37whereby you're talking about different things and different styles of communication
- 39:41and coming back to those core principles if it's the person in front of you
- 39:45you're trying to communicate with so.
- 39:47Be curious. And one thing I learned from a girlfriend actually recently is seek to understand.
- 39:54I think that's from Franklin Covey, I think it is.
- 39:57And if you, that's not from MI, but something different, but it encompasses
- 40:01it better as an overall thing is if you seek to understand, which is very much
- 40:06in the spirit of MI anyway,
- 40:08you're trying to understand the person in front of you and not show how good
- 40:13you are at communicating and listening.
- 40:15Because that is one thing that i learned especially on
- 40:18top of it like thinking i knew a lot and you learn
- 40:21something new every day but yeah if you seek to understand in
- 40:24every conversation you have you're going to ask more open questions
- 40:27because you're going to seek more you're going to seek more information
- 40:30from that person in different ways and then
- 40:33you understand and reflect back so it
- 40:36perfectly sort of melds melds back into mi and
- 40:39what you would do in those processes so another
- 40:43thing that you could do is the the old school
- 40:45old school well the third edition it was illicit provide
- 40:49illicit but that has been changed to simply ask offer ask so you're asking for
- 40:54permission to give information and then you ask again you offer and come back
- 41:00so you're basically sort of asking for permission for things so it's which is
- 41:05really weird to do in a general conversation like try.
- 41:09Your family or uh you loved ones because
- 41:11they'll turn around and go what the hell are you talking about so it's
- 41:15it's it's very very difficult to like throw those in but simply asking if and
- 41:22i've tried to do this with my personal relationships as well like i'll start
- 41:26and i'll start doing it i'll start giving information straight away i'll be
- 41:29like this explaining a situation and i'll cut myself off and go, do you even want to know?
- 41:37For instance, I was talking about a car and I was talking about diesel engines
- 41:41and petrol engines and spark plugs versus glow plugs and stuff. If,
- 41:46And I was talking to my girlfriend the other day and literally I started really,
- 41:50oh, the difference between this and this.
- 41:51And I went, do you actually want to know why that works? And she goes, no, not really.
- 41:59She's just a lucky woman. So that saved me rabbiting on for half an hour about
- 42:06something that you didn't care about.
- 42:10Because actually, I didn't really care. I didn't want to talk about it.
- 42:14I just felt the need to talk about it.
- 42:16So it's interesting how I think Dr.
- 42:19Gary Mendoza points out in the
- 42:20episode as well, and I've heard Stephen Wollink talk about it in videos,
- 42:23is when you do a course in MI or something, then you will find that you can,
- 42:28not always, but there are situations where you can use it in life and you'll
- 42:32see the advantages of it. It is something I found. I did Gary's course.
- 42:36He did say, you know, for your homework, it's probably not ideal to practice
- 42:40this with a loved one or a wife because it can lead to arguments because it's
- 42:43kind of, what are you trying to get at? What are you trying to unpeel?
- 42:45They really don't want to be unpeeled because they think you've got a vested
- 42:48interest. It's important not to get that dynamic.
- 42:50But I think what you see in work and in other areas of life with friends and
- 42:53colleagues when there's not that kind of invested interest, and it's cool.
- 42:57Yes, suddenly you think, oh my
- 42:58God, that person's really opened you up and talked to me and enjoying it.
- 43:01And they ask me if they want to see me again. you know it's like i've
- 43:04got a second date wow how did that happen so it's um
- 43:07it's cool i think it's really beneficial which brings me
- 43:09on i just wanted to address cecily i see here it's a really good question from
- 43:12cecily as always cecily who is going to be on the show as well reflecting later
- 43:16on in the season so she says when learning about mi do therapists struggle to
- 43:20leave their ego behind and be open to their clients responses i'm not sure ego
- 43:25is the word i want to use but what did she say Hopefully,
- 43:28you get my gist. Yeah, it's a good question.
- 43:31Good question, yeah. I don't know.
- 43:35It's a really weird one because a lot of the training that I've done with MI
- 43:39initially, because I did Gary's course early 2001, I think,
- 43:45And then I asked him to sort of do one with Mike and the MTE crowd and the first
- 43:50therapist one that he was talking about with on that podcast that he did before
- 43:55that we're talking about today.
- 43:56So I actually haven't done a course or been on very many courses myself with
- 44:02MSK therapists or sports therapists or anything. So I don't know.
- 44:07When I've been on courses, it's mostly been with talking therapists,
- 44:11psychotherapists, counselors people in leadership roles that
- 44:14teach mi in management and project
- 44:17management or to communities so they're learning
- 44:20mi across the board but i i don't
- 44:23know because it's weird because mi
- 44:26and those sorts of people because you're wanting to
- 44:29help people and be the whole spirit of it is be
- 44:32your authentic self and be empathetic i think it attracts very
- 44:35often empathetic people non-egotistical people
- 44:38anyway to want to try and learn that so that
- 44:41would be my take on it is that whenever i've
- 44:44been on a course in person especially with that amount of people from around
- 44:47the world come to see steven like it's it's
- 44:50just full of really nice people that are aren't really
- 44:54egotistical i don't know but
- 44:57i wouldn't have if you're if you're looking to go
- 45:00and go to a force in mi you're probably not
- 45:03egotistical you probably like you were talking about
- 45:06matt already questioning why you have failed in something you've said for those
- 45:12outcomes to not be so if you're already thinking about that you're already thinking
- 45:16about doing a course with mi you're probably already looking at the things that
- 45:20you lack in and you already wanted to improve on that so probably not egotistical.
- 45:26Good answer yeah it makes sense i think cecily
- 45:29rather than ego because if you're in health care i mean there are
- 45:31some people who are more educators who are kind of guru driven and
- 45:34stuff but in health care like like um daniel says you're probably
- 45:37already you know altruistic person and empathetic
- 45:40and stuff but i think more than the ego it's more that fixing or
- 45:44yeah fixing response or writing response that you
- 45:47really have to you struggle with you because
- 45:50you've been trained to solve that problem you know to
- 45:53be the fixer and it's so difficult and literally as Gary was
- 45:56saying sometimes putting your hand over your mouth when they're talking
- 45:59you know or even just digging your fingernail into your
- 46:01finger which is what I do sometimes when even if I've got a guest I'm not giving
- 46:05tricks the trade away here but if someone's saying something and I'm like I
- 46:08really want to answer this quickly and put my two cents in just stick your nail
- 46:12into your finger so it starts hurting and that will remind you you know it's
- 46:15all about listening and wait and blah blah blah so So there are tricks to it,
- 46:19but I think that's the biggest surprise, Cecily.
- 46:21And knowing you, who are a wonderful speaker, you're very eloquent,
- 46:24you're very honest and up front and heart on your sleeve, a beautiful person
- 46:28to be involved in therapy.
- 46:30I think sometimes that will be a challenge because you've got so much to give,
- 46:33you know, like a lot of us.
- 46:35So, yeah, holding back until that moment comes, until, you know,
- 46:39they've unpeeled enough layers.
- 46:41But Cecily, yeah, you'd be great at it. It'd be really useful for you for those reasons.
- 46:46Cool. Oh, well, look, 8.52. The idea is you're going to wrap things up at 8.47.
- 46:52But it's such a great topic. And I really want listeners. I mean,
- 46:55it's a bit different this week because I mean, the great thing about this podcast
- 46:58is you are giving courses in this.
- 47:02You've spent time with the co-founders and you've been developing your own techniques
- 47:06and you're a great educator anyway with the DNM side of stuff.
- 47:09So yeah, tell us about that. When can people...
- 47:12Look out for courses and how do they kind of sign up? So it's been since Gary retired last year,
- 47:18so I was helping teach on his courses before that anyway, helping teach with
- 47:22Stephen recently over the last couple of years to just really sort of get confident
- 47:27in teaching it, to be honest, and yeah, try and move forward.
- 47:30So I'm trying to put some dates in now, to be honest.
- 47:33So he's trying to do some online workshops and put some dates in.
- 47:37So I've already put a few feelers out. the only thing that
- 47:40i've got in concrete is the glasgow one so
- 47:43it's the second and third of august and that's an in-person two-day course where
- 47:46we'll be actually doing lots of stuff like we did on steve's course and stuff
- 47:50like that so lots of group tasks and stuff i am actually doing a short intro
- 47:55to mi in bournemouth the sta south thing as well a couple of weeks isn't it yeah.
- 48:0110th of may alex's fantastic yeah so
- 48:05doing a little bit of that so we'll do we'll do a group fast then
- 48:08to just intro to people to that and just
- 48:10get people to go in groups and sort of collaborate between and
- 48:14assess each other's communication and notch off a few
- 48:16mi skills do some mitty coding but other than
- 48:19that yeah so great just just to not gloss
- 48:22over that for because because alice and gary were
- 48:24both crucify me which is a good time of year to get crucified but now
- 48:27that was wrong we'll edit that out but yeah great for people who
- 48:30are in the south yeah two weeks time you've got sta southern conference
- 48:33going on in pool yeah yeah pool
- 48:36which is accessible for a lot of people in the south and it's too
- 48:39cheap i have to talk to gary about that later on but it's waiting
- 48:42i think it's 45 quid or something it's crazy considering they've got
- 48:45like people like yourself there and who else have
- 48:48they got down there alex is doing some pilates stuff down there
- 48:51there's i've looked at the line up the other day so again gary's
- 48:54going he's going as well there's business um injections injected
- 48:58ideas there as well so it'd be great and also what we're talking about before
- 49:01off air was it's a great way just to meet up and collaborate with therapists
- 49:05not too far away from you and kind of discuss and reflect and all those wonderful
- 49:09things and like i say dan is going to be there as well so that'd be great first
- 49:12of all if you're in the south two weeks time tickets still available as far
- 49:14as i saw on the last social media post if you're looking for more details on that just go to the sta.
- 49:20Page or the sta member page or the open group there's all sorts of posts all
- 49:23over there and then scotland as well which is great so if you're the other end
- 49:26of the country nothing so much in the middle at the moment we'll work on that
- 49:29but if you're at the other end of the country,
- 49:31scotland then that'd be great that's a face-to-face one which would be a lovely opportunity
- 49:34to meet up with people as well so good for stevie bar and
- 49:37and wonderful people like that and leslie up that those end of
- 49:40the woods fantastic and if people are interested in this
- 49:43so let's just bring up the websites people can see that as a visual you've
- 49:46got a beautiful colored website mate very nice thank you
- 49:49very much you know so is it new yeah yeah i mean in september so work in progress
- 49:56still but yeah doing the job is lovely so yeah go along to the mvmnt which really
- 50:02costs me to say oh it obviously it's movement shortened down my life now is trying to.
- 50:09I've got to stick with it yeah but it's
- 50:12fine it's movement abbreviated to mvmnt so
- 50:15the movement therapist but that's fine because it means you've got those characters
- 50:18to fit into i think it's the same thing isn't it on instagram as
- 50:21well yeah yeah go along to the website and there's great information
- 50:24there is a beautiful website even for people looking to how to develop their
- 50:27website make it look modern and go along there i'd love a good website i might
- 50:30talk to you later on see um yeah who you got to do that but yeah and all the
- 50:34information about there is on there and people can contact you and and be updated
- 50:38about when other things come around so great opportunity people and to learn
- 50:42from somebody who, like I say,
- 50:43has been with the co-founders and is a great educator anyway.
- 50:46So that's very exciting.
- 50:48Oh, Tris Attenborough has decided to come through the door at the last minute.
- 50:51Talking of great educators, I'll be there hanging out. Let's hope not,
- 50:56Tris, that you don't have the same problem you had at Therapy Expo with those
- 50:58trousers with the zipper broken, but we won't go down that road.
- 51:01But Tris, I'm glad, this is a good segue, by the way, because Tristan Attenborough,
- 51:05full name, actually Sir Tristan Attenborough is going to be with us next week,
- 51:08because did you know he's with us next week, Daniel?
- 51:11No, I don't know. There you go.
- 51:14That's me. Yeah, it's news to you. Next week in our reflection series,
- 51:18I'm really looking forward to this, we're going to have, this is Tuesday the 8th.
- 51:22No, sorry, Tuesday 8pm on April 29th, my guest clinicians are going to be Stevie
- 51:26Bar and Tris Attenborough, who are both going to be reflecting on episode 74.
- 51:31So we're still going back some, which was an episode with Anna Maria Matsieri
- 51:35and Matt Skarsberg, which was called Massage 2021, Year of Change?
- 51:40Isn't that great? Reflecting on that, was 2021 a year of change for massage?
- 51:45There was a lot of movement going on and there was the Massage Collective with
- 51:48Matt Skarsberg and I'm at Cieri and Becky involved in there.
- 51:52How much of that made a difference? Are we at a different stage today?
- 51:55So what better than Triss Attenborough to talk about that and Stevie Barr as
- 52:00well? So that's going to be next week.
- 52:01I wasn't going to say that before thanking you, but as Triss came through the
- 52:04door, I thought we better look after that ego.
- 52:06Yeah, when the bus comes on, you've got to thank him. When the bus comes on, you've got to thank him.
- 52:11But anyway, that's next week. But so do join us for that if you're around.
- 52:14If you listen to the podcast, then I mean, it'd be great.
- 52:16If you're a massage therapist in particular, but not only that,
- 52:19if you just, If any time in your life you put hands on people and get paid for
- 52:22it, then, yeah, it'd be worth listening to that.
- 52:25How far have we come since 2021 with regards to how we explain the mechanisms
- 52:30and all that sort of stuff?
- 52:31Are we better if we know how something works? Are we actually making it better?
- 52:34But I jumped the gun there because first of all, I wanted to say thank you very
- 52:38much to Daniel Williams for joining us.
- 52:40You've managed the first of the reflection episodes to go way over the half
- 52:46hour I allotted, but it's such a great topic.
- 52:48I appreciate your insight and skills i mentioned
- 52:51the website if people want to follow you instagram you're active
- 52:54as well is that worth following you there yeah i'm inconsistent
- 52:57but yeah whenever i
- 53:00can be bothered to post i'll post i'll do it for a bit
- 53:03i'll get hyper focused and i'll leave it for a
- 53:06couple of weeks again again your girlfriend's so lucky and she you really are
- 53:09it's such a catch yeah yeah you're testing number three on blind date yeah definitely
- 53:14but yeah daniel.williams.mvmnt on instagram i follow him i think it's worth
- 53:20following it i think it's good being consistent but it's good and also like
- 53:23i say yeah the south coast uh,
- 53:26conference, which is going on in Paul, that'd be a good place to catch you as
- 53:28well. Right. And have I missed people in the audience who joined us live?
- 53:34Cecily. Yes, fixing is the better word. Thanks, gents, for your perspectives.
- 53:38Thank you, Cecily, for asking.
- 53:42Fine. Yeah. Thank you, people who joined us live. Really appreciate it.
- 53:45And thank you for listening to the podcast. If you have listened to the podcast
- 53:48and you've enjoyed it, you found any bit of it useful, then do please leave
- 53:51a review or ratings. Very quick.
- 53:53Just chuck your five stars in there, and maybe say great so thank you very much if
- 53:56you're in a hurry which you probably are um but do put something
- 53:59because it just helps this information appear higher in google podcast
- 54:02no one makes any money out of that it's purely about getting the
- 54:05information out there um on a wider scale to kind
- 54:08of fight the mainstream rubbish which is out there
- 54:11hey daniel absolutely it's what we're here
- 54:13for we've got a counterbalance counterbalance so
- 54:17do please do that you can play your part in helping healthcare across
- 54:20the board just by leaving a decent rating and reviews for the podcast so i appreciate
- 54:24that right on that note thanks again daniel really appreciate your time no worries
- 54:29thank you very much but we will be around next tuesday again at eight o'clock
- 54:33on the sports therapy social youtube channel if you want to join us until that
- 54:36take care of each other and listen to each other a little bit more bye-bye.
- 54:40Music.