Latest / Business of Tech: Daily MSP News & IT Services Analysis
AI for MSPs: 64% of Clients Say AI Investments Missed Expectations — Business of Tech Lounge with Rich Freeman & Denis O'Shea
A recent study reveals a strong demand for AI and advanced solutions among businesses, yet a significant gap exists in satisfaction with the return on investment (ROI). With 95% of surveyed clients planning to invest in technologies like AI and IoT, 86% feel pressured to demonstrate results, while 64% admit their investments have not met expectations. This discrepancy presents a unique opportunity for Managed Service Providers (MSPs) and solution providers who possess the skills and knowledge to deliver effective AI implementations that yield tangible results, thereby enhancing client loyalty…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.