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Kroger Elevates 84.51° Leader To Run AI Strategy | Fast Five Shorts · Omni Talk Retail

• 0:00
  Kroger.
• 0:01
  I
• 0:01
  can't
• 0:01
  wait
• 0:01
  to
• 0:01
  talk
• 0:01
  about
• 0:02
  this.
• 0:02
  Kroger
• 0:02
  has
• 0:03
  created
• 0:03
  a
• 0:03
  brand
• 0:03
  new
• 0:04
  executive
• 0:04
  role,
• 0:05
  Chief
• 0:05
  Data
• 0:06
  and
• 0:06
  AI
• 0:06
  Officer,
• 0:07
  and
• 0:07
  filled
• 0:07
  it
• 0:08
  by
• 0:08
  elevating
• 0:08
  Milan
• 0:09
  Mahadevan,
• 0:10
  the
• 0:10
  president
• 0:11
  of
• 0:11
  its
• 0:11
  8451
• 0:12
  analytics
• 0:13
  subsidiary,
• 0:13
  to
• 0:13
  lead
• 0:14
  the
• 0:14
  company's
• 0:14
  entire
• 0:15
  AI
• 0:15
  and
• 0:16
  data
• 0:16
  agenda
• 0:16
  going
• 0:17
  forward.
• 0:18
  According
• 0:18
  to
• 0:18
  Grocery
• 0:19
  Dive,
• 0:19
  the
• 0:19
  appointment
• 0:19
  was
• 0:19
  announced
• 0:20
  on
• 0:20
  Kroger's
• 0:20
  fourth
• 0:21
  quarter
• 0:21
  earnings
• 0:21
  call
• 0:22
  by
• 0:22
  Chairman
• 0:23
  Ron
• 0:23
  Sargent.
• 0:24
  Mahadevan
• 0:25
  will
• 0:25
  continue
• 0:25
  to
• 0:26
  lead
• 0:26
  8451
• 0:27
  in
• 0:27
  addition
• 0:27
  to
• 0:27
  taking
• 0:28
  on
• 0:28
  the
• 0:28
  role.
• 0:28
  And
• 0:29
  all
• 0:29
  of
• 0:29
  Kroger's
• 0:30
  data
• 0:30
  and
• 0:30
  AI
• 0:31
  teams
• 0:31
  will
• 0:31
  be
• 0:31
  consulting
• 0:31
  consolidated
• 0:32
  under
• 0:32
  his
• 0:32
  leadership.
• 0:33
  His
• 0:33
  mandate
• 0:34
  is
• 0:34
  to,
• 0:34
  quote,
• 0:35
  fully
• 0:35
  maximize,
• 0:36
  not
• 0:37
  not
• 0:37
  just
• 0:37
  maximize,
• 0:38
  Jen,
• 0:38
  fully
• 0:39
  maximize
• 0:40
  Kroger's
• 0:40
  data
• 0:41
  assets
• 0:41
  and
• 0:41
  develop
• 0:42
  next
• 0:42
  generation
• 0:42
  agentic
• 0:43
  capabilities
• 0:44
  that,
• 0:44
  per
• 0:44
  the
• 0:44
  company's
• 0:45
  statement,
• 0:45
  will,
• 0:45
  quote,
• 0:46
  reinvent
• 0:46
  how
• 0:46
  we
• 0:47
  operate
• 0:47
  as
• 0:47
  enterprise
• 0:48
  and
• 0:48
  redefine
• 0:49
  how
• 0:49
  we
• 0:49
  engage
• 0:50
  with
• 0:50
  our
• 0:50
  customers,
• 0:51
  end
• 0:51
  quote.
• 0:51
  And
• 0:51
  side
• 0:52
  note,
• 0:52
  reinvent
• 0:52
  is
• 0:52
  definitely
• 0:53
  the
• 0:53
  most
• 0:53
  overused
• 0:53
  word
• 0:54
  in
• 0:54
  all
• 0:54
  of
• 0:54
  retail
• 0:55
  media
• 0:55
  coverage.
• 0:56
  CFO
• 0:57
  David
• 0:57
  Kennerly
• 0:58
  said
• 0:58
  the
• 0:58
  decision
• 0:59
  to
• 0:59
  create
• 0:59
  the
• 0:59
  position
• 1:00
  makes,
• 1:00
  quote,
• 1:00
  a
• 1:00
  big
• 1:01
  statement
• 1:01
  about
• 1:01
  how
• 1:02
  serious
• 1:02
  we're
• 1:03
  taking
• 1:03
  AI,
• 1:04
  end
• 1:04
  quote.
• 1:04
  And
• 1:05
  confirmed
• 1:05
  that
• 1:05
  Kroger
• 1:06
  has
• 1:06
  significant
• 1:06
  investment
• 1:07
  dollars
• 1:07
  in
• 1:07
  2026
• 1:08
  and
• 1:08
  beyond
• 1:09
  targeted
• 1:10
  at
• 1:10
  making
• 1:10
  sure
• 1:10
  that
• 1:11
  we
• 1:11
  crystallize
• 1:12
  this
• 1:12
  opportunity.
• 1:13
  That
• 1:13
  too
• 1:13
  was
• 1:13
  a
• 1:13
  quote,
• 1:14
  Jen.
• 1:15
  Here
• 1:16
  we
• 1:16
  go.
• 1:16
  Is
• 1:17
  naming
• 1:17
  an
• 1:17
  insider
• 1:18
  from
• 1:18
  8451
• 1:19
  to
• 1:19
  run
• 1:20
  Kroger's
• 1:20
  AI
• 1:20
  strategy
• 1:21
  as
• 1:21
  its
• 1:21
  new
• 1:22
  chief
• 1:22
  AI
• 1:23
  officer.
• 1:24
  The
• 1:24
  right
• 1:24
  move?
• 1:25
  I
• 1:25
  like
• 1:26
  this
• 1:26
  move,
• 1:26
  Chris.
• 1:28
  So
• 1:28
  I'll
• 1:29
  talk
• 1:29
  a
• 1:29
  little
• 1:29
  bit
• 1:29
  about
• 1:29
  why
• 1:30
  retail
• 1:30
  media
• 1:31
  is
• 1:31
  like
• 1:31
  near
• 1:31
  and
• 1:31
  dear
• 1:32
  to
• 1:32
  my
• 1:32
  heart.
• 1:32
  I
• 1:32
  love
• 1:33
  talking
• 1:33
  to
• 1:33
  retail
• 1:34
  media
• 1:34
  leaders
• 1:34
  because
• 1:35
  there
• 1:36
  are
• 1:36
  many
• 1:36
  entrepreneurs
• 1:37
  inside
• 1:38
  of
• 1:38
  these
• 1:38
  large
• 1:39
  companies
• 1:39
  and
• 1:40
  so
• 1:40
  there's
• 1:40
  just
• 1:40
  this
• 1:40
  really
• 1:41
  cool
• 1:41
  factor
• 1:42
  about
• 1:43
  those
• 1:43
  that
• 1:43
  do
• 1:43
  really
• 1:43
  well
• 1:44
  in
• 1:44
  this
• 1:44
  space.
• 1:46
  But
• 1:46
  Millen
• 1:46
  has
• 1:46
  been
• 1:47
  with
• 1:48
  8451
• 1:49
  for
• 1:49
  I
• 1:49
  think
• 1:49
  10,
• 1:49
  11
• 1:50
  years.
• 1:51
  He
• 1:51
  started
• 1:51
  in
• 1:52
  an
• 1:52
  innovation
• 1:52
  role
• 1:53
  and
• 1:53
  then
• 1:53
  he
• 1:53
  moved
• 1:53
  to
• 1:53
  the
• 1:54
  COO
• 1:54
  and
• 1:54
  now
• 1:54
  the
• 1:54
  president
• 1:55
  and
• 1:55
  CEO
• 1:55
  of
• 1:55
  the
• 1:56
  group.
• 1:56
  Before
• 1:56
  that
• 1:57
  he
• 1:57
  was
• 1:57
  with
• 1:57
  Dunn
• 1:58
  Humby.
• 1:59
  So
• 1:59
  I
• 1:59
  don't
• 2:00
  hate
• 2:00
  this
• 2:00
  move.
• 2:00
  I
• 2:00
  think
• 2:00
  it's
• 2:01
  a
• 2:01
  really
• 2:01
  strong
• 2:01
  choice.
• 2:03
  Retail
• 2:03
  media
• 2:04
  was
• 2:04
  just
• 2:04
  as
• 2:04
  unheard
• 2:05
  of
• 2:06
  as
• 2:06
  some
• 2:06
  of
• 2:06
  this
• 2:07
  AI
• 2:07
  opportunity
• 2:08
  not
• 2:08
  that
• 2:09
  long
• 2:09
  ago.
• 2:10
  True.
• 2:10
  And
• 2:10
  I
• 2:11
  think
• 2:11
  leading
• 2:11
  a
• 2:12
  retail
• 2:12
  media
• 2:12
  group
• 2:13
  of
• 2:13
  this
• 2:13
  scale,
• 2:15
  you
• 2:15
  could
• 2:15
  sort
• 2:15
  of
• 2:16
  call
• 2:16
  it
• 2:16
  an
• 2:16
  insider.
• 2:17
  But
• 2:17
  in
• 2:17
  many
• 2:17
  ways
• 2:18
  when
• 2:18
  you're
• 2:18
  in
• 2:18
  retail
• 2:19
  media,
• 2:19
  you're
• 2:19
  acting
• 2:20
  as
• 2:20
  a
• 2:20
  vendor
• 2:20
  partner
• 2:21
  to
• 2:21
  the
• 2:21
  business.
• 2:22
  Hence
• 2:22
  the
• 2:22
  reason
• 2:22
  to
• 2:24
  create
• 2:24
  8451
• 2:26
  rather
• 2:26
  than
• 2:26
  just
• 2:26
  call
• 2:26
  it
• 2:27
  Kroger
• 2:27
  and
• 2:27
  a
• 2:28
  media
• 2:28
  division.
• 2:30
  So
• 2:30
  if
• 2:31
  I
• 2:31
  were
• 2:31
  recruiting
• 2:31
  for
• 2:32
  this
• 2:32
  role
• 2:32
  I
• 2:33
  like
• 2:33
  the
• 2:33
  transferable
• 2:34
  skills.
• 2:34
  I
• 2:35
  like
• 2:35
  someone
• 2:35
  that
• 2:35
  has
• 2:36
  led
• 2:36
  and
• 2:36
  built
• 2:37
  what
• 2:38
  they
• 2:38
  have
• 2:38
  in
• 2:38
  retail
• 2:39
  media.
• 2:40
  I
• 2:40
  think
• 2:40
  they're
• 2:40
  going
• 2:40
  to
• 2:40
  have
• 2:41
  deep
• 2:42
  experience
• 2:43
  and
• 2:43
  expertise
• 2:44
  in
• 2:44
  turning
• 2:46
  data
• 2:46
  and
• 2:46
  algorithms
• 2:47
  into
• 2:47
  revenue.
• 2:48
  I
• 2:48
  think
• 2:48
  they're
• 2:48
  going
• 2:49
  to
• 2:49
  be
• 2:49
  fantastic
• 2:50
  at
• 2:50
  understanding
• 2:51
  how
• 2:51
  to
• 2:51
  build
• 2:51
  out
• 2:51
  new
• 2:52
  technology
• 2:52
  platforms
• 2:54
  and
• 2:54
  they've
• 2:54
  got
• 2:54
  that
• 2:55
  cross
• 2:55
  functional
• 2:56
  experience.
• 2:56
  So
• 2:56
  they're
• 2:57
  enough
• 2:57
  of
• 2:57
  an
• 2:57
  insider
• 2:58
  or
• 2:58
  Millen
• 2:58
  in
• 2:59
  this
• 2:59
  case
• 2:59
  I
• 2:59
  would
• 2:59
  expect
• 2:59
  is
• 3:00
  enough
• 3:00
  of
• 3:00
  an
• 3:00
  insider
• 3:01
  that
• 3:01
  he
• 3:02
  truly
• 3:02
  understands
• 3:02
  the
• 3:03
  business
• 3:03
  well
• 3:03
  enough
• 3:04
  to
• 3:04
  implement
• 3:05
  AI
• 3:05
  in
• 3:06
  a
• 3:06
  way
• 3:06
  that
• 3:06
  could
• 3:07
  take
• 3:07
  hold
• 3:08
  in
• 3:08
  all
• 3:08
  of
• 3:09
  the
• 3:09
  areas
• 3:09
  of
• 3:09
  the
• 3:09
  business,
• 3:10
  not
• 3:10
  just
• 3:10
  one,
• 3:11
  not
• 3:11
  just
• 3:11
  merchants,
• 3:12
  not
• 3:12
  just
• 3:12
  operations.
• 3:13
  Right
• 3:14
  where
• 3:14
  and
• 3:14
  how
• 3:15
  could
• 3:15
  it
• 3:15
  be
• 3:15
  successful?
• 3:16
  The
• 3:16
  other
• 3:16
  thing
• 3:17
  I
• 3:17
  know
• 3:17
  about
• 3:17
  retail
• 3:18
  media
• 3:18
  leaders
• 3:18
  is
• 3:19
  like
• 3:19
  I
• 3:19
  mentioned
• 3:20
  earlier,
• 3:20
  they've
• 3:20
  got
• 3:21
  like
• 3:21
  this
• 3:21
  entrepreneurial
• 3:22
  spirit
• 3:22
  which
• 3:22
  means
• 3:23
  they
• 3:23
  have
• 3:23
  this
• 3:23
  good
• 3:24
  mix
• 3:24
  of
• 3:24
  scrappy.
• 3:25
  Figure
• 3:26
  it
• 3:26
  out.
• 3:26
  You've
• 3:26
  got
• 3:26
  two
• 3:27
  to
• 3:27
  three
• 3:27
  years
• 3:27
  to
• 3:27
  make
• 3:28
  this
• 3:28
  thing
• 3:28
  profitable.
• 3:29
  And
• 3:30
  by
• 3:30
  the
• 3:30
  way,
• 3:30
  there
• 3:30
  was
• 3:30
  nothing
• 3:31
  there
• 3:31
  before.
• 3:32
  You've
• 3:33
  got
• 3:33
  that.
• 3:33
  But
• 3:33
  they
• 3:33
  also,
• 3:34
  and
• 3:34
  Millen
• 3:35
  specifically
• 3:36
  in
• 3:36
  his
• 3:36
  role
• 3:36
  I
• 3:36
  would
• 3:37
  expect
• 3:38
  has
• 3:38
  incredible
• 3:38
  vision
• 3:39
  and
• 3:39
  strategy.
• 3:40
  So
• 3:40
  they
• 3:40
  have
• 3:40
  to
• 3:40
  have
• 3:41
  both.
• 3:42
  My
• 3:43
  only
• 3:43
  pause
• 3:44
  on
• 3:44
  this
• 3:45
  was
• 3:45
  when
• 3:46
  you
• 3:46
  said
• 3:47
  he
• 3:47
  will
• 3:47
  take
• 3:47
  over
• 3:48
  this
• 3:48
  new
• 3:48
  AI
• 3:49
  officer
• 3:49
  role
• 3:49
  but
• 3:50
  continue
• 3:51
  to
• 3:51
  run
• 3:52
  8451.
• 3:54
  So
• 3:54
  to
• 3:54
  me
• 3:55
  that's
• 3:55
  one
• 3:55
  heck
• 3:56
  of
• 3:56
  a
• 3:56
  role
• 3:56
  they're
• 3:56
  asking
• 3:57
  from
• 3:57
  Millen.
• 3:59
  We
• 4:00
  have
• 4:00
  talked
• 4:01
  to
• 4:01
  so
• 4:01
  many
• 4:02
  leaders
• 4:02
  that
• 4:02
  have
• 4:02
  been
• 4:03
  part
• 4:03
  of
• 4:03
  8451.
• 4:05
  Don
• 4:05
  Humby,
• 4:06
  Albertsons
• 4:06
  retail
• 4:07
  media
• 4:07
  Collective
• 4:08
  Targets
• 4:08
  Roundell.
• 4:10
  I've
• 4:10
  never
• 4:10
  heard
• 4:11
  anyone,
• 4:11
  Chris,
• 4:12
  anyone
• 4:12
  in
• 4:13
  the
• 4:13
  retail
• 4:13
  media
• 4:14
  space,
• 4:15
  no
• 4:15
  matter
• 4:15
  their
• 4:15
  success,
• 4:16
  size,
• 4:16
  scale
• 4:17
  that
• 4:18
  say
• 4:18
  they
• 4:18
  have
• 4:18
  it
• 4:18
  all
• 4:19
  figured
• 4:19
  out.
• 4:19
  So
• 4:19
  what
• 4:20
  that
• 4:20
  means
• 4:20
  is
• 4:20
  Millen
• 4:21
  is
• 4:21
  now
• 4:21
  responsible
• 4:22
  for
• 4:22
  continuing
• 4:23
  to
• 4:23
  innovate
• 4:24
  and
• 4:24
  elevate
• 4:25
  8451
• 4:26
  which
• 4:26
  is
• 4:26
  also
• 4:27
  still
• 4:27
  changing
• 4:28
  at
• 4:28
  the
• 4:28
  speed
• 4:29
  of
• 4:29
  light
• 4:29
  by
• 4:29
  the
• 4:29
  way,
• 4:30
  the
• 4:30
  opportunities
• 4:31
  there.
• 4:33
  And
• 4:33
  the
• 4:34
  CFO
• 4:34
  is
• 4:35
  now
• 4:35
  saying
• 4:36
  his
• 4:36
  new
• 4:36
  side
• 4:37
  project.
• 4:37
  And
• 4:37
  I
• 4:37
  don't
• 4:38
  want
• 4:38
  to
• 4:38
  say
• 4:38
  it's
• 4:38
  a
• 4:38
  side
• 4:38
  project,
• 4:39
  but
• 4:39
  that's
• 4:39
  what
• 4:39
  it
• 4:39
  feels
• 4:39
  like
• 4:40
  to
• 4:40
  me.
• 4:40
  This
• 4:40
  is
• 4:41
  my
• 4:41
  only
• 4:41
  hesitation
• 4:43
  is
• 4:43
  the
• 4:43
  CFO
• 4:44
  is
• 4:44
  saying
• 4:45
  also
• 4:45
  could
• 4:46
  you
• 4:46
  quote,
• 4:47
  reinvent
• 4:47
  how
• 4:48
  we
• 4:48
  operate
• 4:48
  as
• 4:48
  an
• 4:49
  enterprise
• 4:49
  and
• 4:49
  redefine
• 4:51
  how
• 4:51
  we
• 4:51
  engage
• 4:52
  with
• 4:52
  our
• 4:52
  customers?
• 4:53
  End
• 4:54
  quote.
• 4:55
  So
• 4:56
  for
• 4:56
  that
• 4:56
  reason,
• 4:57
  Chris,
• 4:57
  I
• 4:57
  think
• 4:58
  I
• 4:59
  like
• 4:59
  the
• 4:59
  move.
• 4:59
  I
• 4:59
  think
• 5:00
  he
• 5:00
  could
• 5:00
  be
• 5:00
  a
• 5:00
  fantastic
• 5:01
  candidate
• 5:01
  to
• 5:01
  take
• 5:02
  this
• 5:02
  over.
• 5:03
  I
• 5:03
  don't
• 5:03
  think
• 5:04
  it
• 5:04
  shows
• 5:04
  quite
• 5:04
  the
• 5:05
  big
• 5:05
  commitment
• 5:06
  that
• 5:06
  this
• 5:06
  headline
• 5:07
  is
• 5:07
  saying
• 5:07
  it
• 5:07
  does
• 5:09
  because
• 5:09
  if
• 5:09
  they
• 5:09
  were
• 5:09
  really
• 5:10
  that
• 5:10
  committed,
• 5:11
  I
• 5:11
  think
• 5:11
  they
• 5:11
  would
• 5:12
  take
• 5:12
  them
• 5:12
  out
• 5:12
  of
• 5:12
  8451
• 5:13
  and
• 5:14
  truly
• 5:14
  carve
• 5:14
  out
• 5:15
  this
• 5:15
  new
• 5:15
  role
• 5:15
  and
• 5:15
  make
• 5:16
  hey
• 5:16
  Millen,
• 5:16
  this
• 5:17
  Is
• 5:17
  your
• 5:17
  job.
• 5:18
  Go
• 5:18
  make
• 5:18
  it
• 5:18
  happen.
• 5:19
  That
• 5:20
  would
• 5:20
  show
• 5:20
  a
• 5:20
  bigger
• 5:20
  investment
• 5:21
  to
• 5:21
  me.
• 5:22
  Okay,
• 5:23
  all
• 5:23
  right,
• 5:23
  so,
• 5:23
  so
• 5:24
  what
• 5:24
  I
• 5:24
  heard
• 5:24
  from
• 5:24
  you
• 5:24
  is,
• 5:25
  and
• 5:25
  we're
• 5:26
  going
• 5:26
  to
• 5:26
  go
• 5:26
  a
• 5:26
  little
• 5:26
  long
• 5:26
  on
• 5:26
  this
• 5:27
  one
• 5:27
  everyone,
• 5:27
  because
• 5:27
  I
• 5:28
  think.
• 5:28
  Well,
• 5:28
  I
• 5:28
  already
• 5:28
  have
• 5:29
  Chris,
• 5:29
  so
• 5:29
  I
• 5:29
  set
• 5:30
  you
• 5:30
  up
• 5:30
  for
• 5:30
  that.
• 5:30
  I'm
• 5:31
  going
• 5:31
  to
• 5:31
  go
• 5:31
  even
• 5:31
  longer
• 5:31
  because
• 5:31
  I
• 5:32
  think
• 5:32
  this
• 5:32
  is
• 5:32
  a
• 5:32
  really
• 5:32
  important
• 5:33
  topic.
• 5:34
  You
• 5:34
  know,
• 5:34
  it's
• 5:34
  basically,
• 5:35
  it's
• 5:35
  about
• 5:35
  how
• 5:35
  do
• 5:35
  you
• 5:35
  implement
• 5:36
  AI
• 5:36
  in
• 5:37
  a
• 5:37
  retail
• 5:37
  organization?
• 5:38
  And
• 5:38
  so
• 5:38
  what
• 5:38
  I
• 5:38
  heard
• 5:38
  from
• 5:38
  you
• 5:39
  Jen,
• 5:39
  is
• 5:39
  you're
• 5:40
  basically
• 5:40
  saying
• 5:41
  he's
• 5:42
  got
• 5:42
  the
• 5:42
  qualifications
• 5:42
  for
• 5:43
  the
• 5:43
  job.
• 5:43
  Like
• 5:43
  he
• 5:44
  seems
• 5:44
  like
• 5:44
  on
• 5:44
  paper
• 5:45
  he
• 5:45
  seems
• 5:45
  like
• 5:45
  the
• 5:45
  right
• 5:45
  guy
• 5:45
  for
• 5:46
  the
• 5:46
  job.
• 5:46
  My
• 5:47
  question
• 5:47
  though
• 5:47
  is,
• 5:49
  is,
• 5:50
  is
• 5:51
  making
• 5:51
  a
• 5:52
  chief
• 5:52
  AI
• 5:53
  officer
• 5:53
  the
• 5:54
  right
• 5:54
  thing
• 5:54
  to
• 5:54
  do?
• 5:54
  Because
• 5:55
  we
• 5:55
  had
• 5:55
  A
• 5:56
  and
• 5:56
  M
• 5:56
  on
• 5:56
  a
• 5:56
  few,
• 5:57
  we
• 5:57
  had
• 5:57
  a
• 5:57
  similar
• 5:57
  story.
• 5:58
  Like
• 5:58
  I
• 5:58
  don't
• 5:58
  remember
• 5:58
  who
• 5:58
  it
• 5:59
  was,
• 5:59
  which
• 5:59
  retail
• 5:59
  it
• 5:59
  was,
• 5:59
  might
• 6:00
  have
• 6:00
  been
• 6:00
  Dollar
• 6:00
  General,
• 6:00
  but
• 6:00
  I'm
• 6:00
  not
• 6:01
  sure.
• 6:02
  We
• 6:02
  asked
• 6:02
  them
• 6:02
  about
• 6:02
  that
• 6:03
  and
• 6:03
  they
• 6:04
  were
• 6:04
  a
• 6:04
  little
• 6:04
  worried
• 6:05
  about
• 6:05
  that
• 6:05
  because
• 6:05
  they
• 6:06
  thought
• 6:06
  it
• 6:06
  was
• 6:07
  very
• 6:07
  similar
• 6:07
  to
• 6:07
  the
• 6:07
  approach
• 6:07
  that
• 6:08
  we
• 6:08
  took
• 6:08
  back
• 6:08
  in
• 6:08
  the
• 6:08
  90s
• 6:09
  when
• 6:09
  E
• 6:09
  commerce
• 6:09
  came
• 6:10
  along.
• 6:10
  You
• 6:10
  separated
• 6:11
  E
• 6:11
  Commerce
• 6:11
  out
• 6:12
  as
• 6:12
  this
• 6:12
  kind
• 6:12
  of
• 6:12
  separate
• 6:13
  thing
• 6:13
  and
• 6:13
  it
• 6:13
  lived
• 6:13
  on
• 6:13
  its
• 6:14
  own
• 6:14
  and
• 6:14
  therefore
• 6:14
  it
• 6:15
  didn't
• 6:15
  get
• 6:15
  inculcated
• 6:16
  back
• 6:16
  into
• 6:16
  the
• 6:16
  full
• 6:16
  extent
• 6:17
  of
• 6:17
  the
• 6:17
  business.
• 6:18
  Which
• 6:18
  I'm
• 6:18
  hearing
• 6:19
  when
• 6:19
  you're
• 6:19
  saying
• 6:19
  or
• 6:20
  you're
• 6:20
  talking,
• 6:20
  you're
• 6:20
  like,
• 6:21
  that's
• 6:21
  going
• 6:21
  to
• 6:21
  be
• 6:21
  tough.
• 6:21
  Yeah.
• 6:21
  Because
• 6:22
  he's
• 6:22
  still
• 6:22
  got
• 6:22
  to
• 6:22
  run
• 6:22
  a
• 6:22
  retail
• 6:22
  media
• 6:23
  business
• 6:23
  and
• 6:23
  he's
• 6:23
  got
• 6:24
  to
• 6:24
  figure
• 6:24
  out
• 6:24
  how
• 6:24
  to
• 6:25
  operationally
• 6:25
  get
• 6:25
  this
• 6:26
  inside
• 6:26
  of
• 6:26
  an
• 6:26
  entire
• 6:26
  organization
• 6:27
  too.
• 6:28
  So,
• 6:28
  so,
• 6:29
  so
• 6:29
  that's
• 6:30
  really
• 6:30
  tough.
• 6:31
  So
• 6:31
  I'm,
• 6:32
  I'm
• 6:32
  personally
• 6:32
  split
• 6:33
  on
• 6:33
  this
• 6:33
  and
• 6:33
  I'm
• 6:33
  gonna
• 6:34
  kind
• 6:34
  of
• 6:34
  stream
• 6:34
  of
• 6:34
  conscious
• 6:35
  tell
• 6:35
  you
• 6:35
  why.
• 6:35
  Jen,
• 6:35
  I
• 6:36
  want
• 6:36
  to
• 6:36
  go
• 6:36
  back
• 6:36
  to
• 6:36
  you,
• 6:36
  but
• 6:37
  you
• 6:37
  know,
• 6:37
  on
• 6:37
  the
• 6:37
  one
• 6:38
  hand,
• 6:38
  on
• 6:38
  the
• 6:38
  one
• 6:39
  hand
• 6:39
  I,
• 6:39
  I
• 6:39
  feel
• 6:39
  like
• 6:39
  you
• 6:40
  need
• 6:40
  a
• 6:40
  wrangler
• 6:40
  of
• 6:41
  AI.
• 6:41
  That's
• 6:41
  the
• 6:41
  best
• 6:42
  way
• 6:42
  I
• 6:42
  could
• 6:42
  put
• 6:42
  it.
• 6:42
  Like
• 6:42
  you
• 6:42
  need
• 6:43
  a,
• 6:43
  a
• 6:43
  chief
• 6:43
  wrangler
• 6:44
  of
• 6:44
  AI
• 6:44
  in
• 6:44
  your
• 6:45
  organization.
• 6:46
  On
• 6:46
  the
• 6:46
  other
• 6:47
  hand,
• 6:47
  you
• 6:47
  also
• 6:47
  need
• 6:48
  complete
• 6:48
  and
• 6:48
  total
• 6:48
  buy
• 6:49
  in
• 6:49
  from
• 6:49
  the
• 6:49
  business
• 6:50
  units
• 6:50
  to
• 6:50
  make
• 6:50
  AI
• 6:51
  work
• 6:52
  for
• 6:52
  them.
• 6:53
  So
• 6:53
  is
• 6:53
  putting
• 6:53
  the
• 6:54
  data
• 6:54
  guy
• 6:55
  in,
• 6:55
  in
• 6:55
  a
• 6:55
  chief
• 6:56
  role
• 6:56
  like
• 6:56
  that
• 6:56
  the
• 6:57
  right
• 6:57
  move?
• 6:58
  I
• 6:59
  don't
• 6:59
  know
• 6:59
  because
• 6:59
  what
• 6:59
  I
• 7:00
  hear
• 7:00
  from
• 7:00
  folks,
• 7:01
  I
• 7:01
  just
• 7:01
  did
• 7:01
  an
• 7:01
  interview
• 7:01
  on
• 7:01
  this
• 7:02
  that
• 7:02
  we
• 7:02
  released
• 7:02
  on
• 7:02
  Monday.
• 7:03
  What
• 7:03
  I
• 7:03
  hear
• 7:03
  from
• 7:03
  folks
• 7:04
  is
• 7:04
  that
• 7:04
  data
• 7:04
  is
• 7:04
  actually
• 7:05
  not
• 7:05
  as
• 7:05
  important
• 7:06
  as
• 7:06
  people
• 7:06
  think
• 7:06
  given
• 7:07
  AI
• 7:07
  because
• 7:07
  you
• 7:08
  don't
• 7:08
  need
• 7:08
  the
• 7:08
  data
• 7:08
  lakes
• 7:09
  that
• 7:09
  you
• 7:09
  once
• 7:09
  needed
• 7:10
  because
• 7:10
  AI
• 7:11
  can
• 7:11
  sort
• 7:11
  through
• 7:11
  that
• 7:12
  in
• 7:12
  all
• 7:12
  kinds
• 7:13
  of
• 7:13
  new
• 7:13
  ways.
• 7:13
  So
• 7:13
  I'm
• 7:13
  not
• 7:13
  sure
• 7:13
  the
• 7:14
  data
• 7:14
  guy
• 7:14
  is
• 7:14
  the
• 7:15
  right
• 7:15
  person
• 7:15
  to
• 7:15
  put
• 7:15
  in
• 7:15
  that
• 7:16
  now,
• 7:16
  he
• 7:16
  might
• 7:17
  be
• 7:17
  fine,
• 7:17
  but
• 7:17
  I'm
• 7:17
  just
• 7:17
  saying
• 7:18
  in
• 7:18
  general,
• 7:18
  now,
• 7:18
  I'm
• 7:18
  talking
• 7:19
  broader
• 7:19
  retail
• 7:19
  landscape.
• 7:20
  You
• 7:20
  can
• 7:20
  put
• 7:20
  it
• 7:21
  under
• 7:21
  the
• 7:21
  cto.
• 7:22
  Is
• 7:22
  that
• 7:22
  the
• 7:22
  right
• 7:22
  move?
• 7:23
  Possibly.
• 7:24
  And
• 7:24
  you
• 7:24
  know,
• 7:24
  Kroger
• 7:25
  cto,
• 7:25
  because
• 7:25
  you
• 7:26
  know
• 7:26
  how
• 7:26
  these
• 7:26
  things
• 7:26
  work,
• 7:26
  Jen.
• 7:27
  You
• 7:27
  know,
• 7:27
  he's
• 7:27
  pissed
• 7:28
  he
• 7:28
  didn't
• 7:28
  get
• 7:28
  the
• 7:28
  title.
• 7:29
  So
• 7:29
  there's
• 7:30
  already
• 7:30
  going
• 7:30
  to
• 7:30
  be
• 7:30
  infighting
• 7:31
  about
• 7:31
  who's
• 7:31
  going
• 7:31
  to
• 7:31
  support
• 7:32
  who
• 7:32
  on
• 7:32
  this
• 7:32
  initiative.
• 7:34
  And.
• 7:34
  Or
• 7:35
  the
• 7:35
  other
• 7:35
  option
• 7:36
  is
• 7:36
  like,
• 7:36
  do
• 7:36
  you
• 7:36
  just
• 7:37
  charge
• 7:37
  your
• 7:37
  individual
• 7:38
  business
• 7:38
  heads
• 7:39
  with
• 7:39
  deciding
• 7:40
  how
• 7:40
  and
• 7:40
  where
• 7:40
  to
• 7:41
  deploy
• 7:41
  it?
• 7:41
  It's.
• 7:42
  It's
• 7:42
  definitely
• 7:42
  a
• 7:43
  tough
• 7:43
  question,
• 7:43
  and
• 7:43
  one
• 7:44
  to
• 7:44
  which
• 7:44
  I
• 7:44
  don't
• 7:44
  think
• 7:44
  anyone
• 7:45
  has
• 7:45
  the
• 7:45
  answers
• 7:45
  yet,
• 7:46
  least
• 7:46
  of
• 7:46
  all
• 7:46
  me.
• 7:47
  But
• 7:47
  at
• 7:47
  the
• 7:48
  end
• 7:48
  of
• 7:48
  the
• 7:48
  day,
• 7:48
  it's
• 7:48
  why
• 7:48
  we
• 7:48
  do
• 7:48
  this
• 7:49
  show,
• 7:49
  to
• 7:49
  help
• 7:49
  us
• 7:49
  arrive
• 7:50
  at
• 7:50
  a
• 7:51
  collective
• 7:51
  understanding
• 7:52
  of
• 7:52
  what
• 7:52
  could
• 7:52
  or
• 7:52
  could
• 7:53
  not
• 7:53
  be
• 7:53
  the
• 7:53
  best
• 7:53
  move,
• 7:53
  or
• 7:54
  what
• 7:54
  are
• 7:54
  the
• 7:54
  right
• 7:54
  moves
• 7:54
  to
• 7:54
  make,
• 7:55
  or
• 7:55
  definitely
• 7:55
  the
• 7:55
  wrong
• 7:55
  moves
• 7:56
  to
• 7:56
  make.
• 7:56
  And
• 7:57
  to
• 7:57
  me,
• 7:57
  it
• 7:57
  all
• 7:57
  comes
• 7:57
  down
• 7:57
  to
• 7:57
  what
• 7:58
  problems
• 7:58
  are
• 7:58
  you
• 7:59
  trying
• 7:59
  to
• 7:59
  solve
• 8:00
  with
• 8:00
  AI?
• 8:01
  So
• 8:01
  if
• 8:01
  Kroger
• 8:02
  has.
• 8:02
  So
• 8:02
  when
• 8:02
  I
• 8:03
  hear
• 8:03
  you,
• 8:03
  Jen,
• 8:03
  I
• 8:03
  say
• 8:03
  to
• 8:03
  myself,
• 8:04
  if
• 8:04
  Kroger
• 8:04
  has
• 8:05
  said
• 8:05
  we
• 8:05
  think
• 8:06
  the
• 8:06
  best
• 8:06
  place
• 8:06
  to
• 8:07
  deploy
• 8:07
  AI
• 8:07
  first
• 8:08
  and
• 8:08
  foremost
• 8:08
  is
• 8:08
  in
• 8:09
  retail
• 8:09
  media.
• 8:10
  Yeah.
• 8:11
  Then
• 8:11
  I
• 8:11
  could
• 8:11
  get
• 8:11
  on
• 8:11
  board
• 8:12
  with
• 8:12
  it.
• 8:12
  Like,
• 8:12
  then
• 8:12
  it
• 8:13
  seems
• 8:13
  like
• 8:13
  it's
• 8:13
  very
• 8:13
  aligned
• 8:14
  strategically.
• 8:15
  But
• 8:15
  if
• 8:15
  it's,
• 8:16
  hey,
• 8:16
  we
• 8:16
  wanted.
• 8:16
  We
• 8:17
  wanted
• 8:17
  to
• 8:17
  find
• 8:17
  it
• 8:17
  across
• 8:17
  the
• 8:18
  organization.
• 8:18
  I
• 8:18
  don't
• 8:19
  know.
• 8:19
  I
• 8:19
  think
• 8:19
  there's
• 8:19
  still
• 8:19
  a
• 8:20
  lot
• 8:20
  of.
• 8:20
  Lot
• 8:20
  of.
• 8:20
  A
• 8:21
  lot
• 8:21
  of
• 8:21
  matzo
• 8:21
  balls
• 8:22
  dangling
• 8:22
  out
• 8:22
  there
• 8:22
  that
• 8:22
  we
• 8:22
  got
• 8:23
  to
• 8:23
  figure
• 8:23
  out.
• 8:23
  But
• 8:23
  I
• 8:24
  don't
• 8:24
  know.
• 8:24
  What
• 8:24
  do
• 8:24
  you
• 8:24
  think
• 8:24
  to
• 8:24
  everything
• 8:25
  I
• 8:25
  just
• 8:25
  said?
• 8:27
  Matzo
• 8:28
  balls?
• 8:29
  That's
• 8:29
  what
• 8:29
  I
• 8:30
  heard.
• 8:30
  No,
• 8:30
  I'm
• 8:30
  just
• 8:30
  joking.
• 8:33
  That's
• 8:33
  what
• 8:33
  I
• 8:33
  think.
• 8:34
  No,
• 8:35
  I
• 8:35
  hear
• 8:35
  you
• 8:35
  on
• 8:35
  this,
• 8:35
  and
• 8:36
  I
• 8:36
  think
• 8:36
  it
• 8:36
  very
• 8:36
  much
• 8:37
  depends.
• 8:37
  I
• 8:37
  think
• 8:38
  it
• 8:38
  depends
• 8:38
  on
• 8:39
  what
• 8:39
  your
• 8:39
  mission
• 8:39
  is
• 8:40
  with
• 8:40
  AI.
• 8:41
  So
• 8:41
  if
• 8:41
  you
• 8:41
  are
• 8:42
  using
• 8:42
  AI
• 8:42
  as
• 8:43
  a
• 8:43
  business
• 8:43
  to
• 8:43
  help
• 8:43
  you
• 8:44
  run
• 8:44
  faster,
• 8:45
  if
• 8:45
  you
• 8:45
  were
• 8:45
  already
• 8:46
  going
• 8:46
  from
• 8:46
  point
• 8:46
  A
• 8:46
  to
• 8:47
  point
• 8:47
  B,
• 8:47
  but
• 8:47
  you're
• 8:47
  saying,
• 8:48
  how
• 8:48
  do
• 8:48
  we
• 8:48
  implement
• 8:48
  AI
• 8:49
  to
• 8:50
  now
• 8:50
  sprint
• 8:51
  from
• 8:51
  A
• 8:51
  to
• 8:51
  B,
• 8:52
  then
• 8:52
  I
• 8:53
  do
• 8:53
  not
• 8:53
  think
• 8:53
  there's
• 8:53
  a
• 8:53
  need
• 8:54
  for
• 8:54
  a
• 8:54
  chief
• 8:54
  AI
• 8:54
  officer.
• 8:56
  Someone
• 8:56
  said
• 8:56
  it
• 8:56
  to
• 8:56
  me
• 8:57
  recently
• 8:57
  as.
• 8:58
  But
• 8:58
  if
• 8:58
  you're
• 8:59
  building
• 8:59
  a
• 9:00
  plane
• 9:00
  with
• 9:00
  AI
• 9:01
  that's
• 9:02
  totally
• 9:02
  new
• 9:02
  and
• 9:02
  different,
• 9:03
  and
• 9:03
  you
• 9:03
  do
• 9:04
  need
• 9:04
  someone
• 9:05
  who
• 9:05
  is
• 9:05
  solely
• 9:06
  dedicated
• 9:07
  to
• 9:07
  understanding
• 9:08
  how
• 9:09
  you
• 9:09
  can
• 9:10
  utilize
• 9:11
  AI
• 9:12
  to
• 9:12
  build
• 9:12
  that
• 9:13
  plane
• 9:13
  and
• 9:13
  fly.
• 9:14
  And
• 9:15
  so
• 9:15
  I
• 9:15
  think
• 9:16
  it
• 9:17
  probably
• 9:17
  depends
• 9:18
  on
• 9:18
  your
• 9:18
  chief
• 9:18
  Technology
• 9:19
  officer,
• 9:20
  who
• 9:20
  they
• 9:20
  are,
• 9:21
  what
• 9:21
  they
• 9:21
  already
• 9:21
  have
• 9:21
  on
• 9:22
  their
• 9:22
  plate,
• 9:22
  what
• 9:22
  their
• 9:22
  initiatives
• 9:23
  already
• 9:23
  were.
• 9:24
  Certainly
• 9:25
  it
• 9:25
  could
• 9:25
  make
• 9:25
  sense
• 9:26
  to
• 9:26
  throw
• 9:27
  AI
• 9:27
  as
• 9:28
  a
• 9:28
  major
• 9:28
  initiative
• 9:29
  under
• 9:29
  your
• 9:29
  cto.
• 9:31
  I
• 9:31
  don't
• 9:31
  know
• 9:31
  enough
• 9:32
  about
• 9:32
  what
• 9:32
  that
• 9:32
  CTO
• 9:33
  already
• 9:33
  has
• 9:33
  going
• 9:33
  on,
• 9:34
  right.
• 9:34
  What
• 9:34
  systems
• 9:35
  and
• 9:35
  technologies
• 9:35
  and
• 9:36
  are
• 9:36
  they
• 9:36
  more
• 9:37
  technical
• 9:38
  in
• 9:38
  nature?
• 9:39
  Because
• 9:39
  I
• 9:40
  think
• 9:40
  bringing
• 9:40
  someone
• 9:41
  in
• 9:41
  that's
• 9:41
  a
• 9:42
  visionary,
• 9:43
  someone
• 9:43
  that
• 9:43
  already
• 9:44
  understands
• 9:46
  how
• 9:46
  to
• 9:46
  create
• 9:47
  buy
• 9:47
  in.
• 9:47
  You
• 9:47
  said
• 9:48
  buy
• 9:48
  in,
• 9:48
  right,
• 9:48
  Chris?
• 9:50
  Anyone
• 9:50
  in
• 9:50
  retail
• 9:51
  media
• 9:51
  that
• 9:51
  has
• 9:51
  done
• 9:51
  well
• 9:52
  and
• 9:52
  has
• 9:52
  been
• 9:52
  there
• 9:52
  for
• 9:53
  almost
• 9:53
  11
• 9:53
  years
• 9:53
  and
• 9:54
  continue
• 9:54
  to
• 9:54
  see
• 9:55
  8451
• 9:56
  grow,
• 9:56
  you're
• 9:57
  creating
• 9:57
  buy
• 9:57
  in
• 9:57
  on
• 9:58
  both
• 9:58
  sides,
• 9:58
  right?
• 9:58
  With
• 9:59
  the
• 9:59
  manufacturers,
• 10:00
  with
• 10:00
  the
• 10:01
  business
• 10:02
  units.
• 10:04
  I
• 10:05
  think
• 10:05
  if
• 10:05
  Kroger's
• 10:06
  mission
• 10:06
  is
• 10:06
  to
• 10:07
  build
• 10:07
  a
• 10:07
  plane
• 10:07
  with
• 10:08
  AI,
• 10:08
  if
• 10:08
  they're
• 10:09
  like,
• 10:09
  no,
• 10:09
  no,
• 10:09
  no,
• 10:09
  this
• 10:09
  thing
• 10:10
  is
• 10:10
  bigger,
• 10:10
  we
• 10:11
  don't
• 10:11
  want
• 10:11
  to
• 10:11
  just
• 10:11
  leave
• 10:11
  our
• 10:12
  existing
• 10:12
  processes
• 10:13
  and
• 10:13
  do
• 10:13
  them
• 10:13
  faster.
• 10:13
  We
• 10:14
  want
• 10:14
  to
• 10:14
  do
• 10:14
  new,
• 10:15
  different,
• 10:15
  bold
• 10:16
  things.
• 10:17
  I
• 10:17
  don't
• 10:18
  hate
• 10:18
  the
• 10:18
  idea
• 10:19
  of
• 10:19
  giving
• 10:19
  someone
• 10:19
  this
• 10:20
  specific
• 10:20
  title
• 10:21
  to
• 10:21
  focus.
• 10:23
  Maybe
• 10:23
  they're
• 10:23
  thinking
• 10:24
  like
• 10:24
  you
• 10:24
  are,
• 10:24
  Chris,
• 10:26
  and
• 10:26
  dipping
• 10:26
  their
• 10:26
  toe
• 10:27
  in
• 10:27
  and
• 10:27
  that's
• 10:27
  why
• 10:27
  they
• 10:28
  haven't
• 10:28
  taken
• 10:28
  as
• 10:28
  8451
• 10:30
  roll
• 10:30
  away.
• 10:31
  Right?
• 10:31
  They're
• 10:31
  like,
• 10:31
  let's
• 10:32
  see
• 10:32
  if
• 10:32
  we
• 10:33
  made
• 10:33
  this
• 10:33
  his
• 10:33
  title
• 10:34
  and
• 10:34
  we're
• 10:35
  not
• 10:35
  ready
• 10:35
  to
• 10:35
  pull
• 10:35
  him
• 10:35
  away
• 10:36
  from
• 10:36
  8451
• 10:37
  yet.
• 10:38
  But
• 10:39
  that.
• 10:39
  Those
• 10:39
  are
• 10:39
  my
• 10:40
  thoughts
• 10:40
  to
• 10:40
  what
• 10:40
  you
• 10:40
  said,
• 10:41
  Chris.
• 10:41
  Those
• 10:41
  are.
• 10:42
  That's
• 10:42
  what
• 10:42
  I'm.
• 10:42
  That's
• 10:43
  where
• 10:43
  I'm
• 10:43
  at.
• 10:43
  The
• 10:44
  one
• 10:44
  other
• 10:44
  thing
• 10:44
  I
• 10:44
  would
• 10:45
  say
• 10:45
  and
• 10:45
  because
• 10:45
  I've
• 10:45
  been
• 10:46
  talking
• 10:46
  to
• 10:46
  a
• 10:46
  lot
• 10:46
  of
• 10:46
  tech
• 10:46
  companies
• 10:46
  about
• 10:47
  this.
• 10:47
  In
• 10:47
  fact,
• 10:47
  Ellen,
• 10:48
  I
• 10:48
  just.
• 10:48
  Producer
• 10:48
  Alan
• 10:49
  and
• 10:49
  I
• 10:49
  just
• 10:49
  did
• 10:49
  an
• 10:49
  interview
• 10:49
  with
• 10:49
  somebody
• 10:50
  where
• 10:50
  they
• 10:50
  said
• 10:50
  like,
• 10:51
  you
• 10:51
  know,
• 10:51
  they
• 10:51
  made
• 10:52
  the
• 10:52
  key
• 10:52
  point,
• 10:52
  which
• 10:52
  I
• 10:52
  thought
• 10:53
  was
• 10:53
  really
• 10:53
  smart
• 10:53
  and
• 10:53
  articulate,
• 10:54
  was,
• 10:54
  you
• 10:54
  know,
• 10:55
  the
• 10:55
  boards
• 10:55
  are
• 10:55
  all
• 10:56
  asking
• 10:56
  everybody,
• 10:56
  what's
• 10:57
  your
• 10:57
  AI
• 10:57
  strategy?
• 10:59
  And
• 10:59
  that's
• 10:59
  not
• 10:59
  the
• 10:59
  right
• 11:00
  question.
• 11:00
  The
• 11:00
  right
• 11:00
  question
• 11:01
  should
• 11:01
  be
• 11:01
  what
• 11:02
  problems
• 11:02
  you
• 11:02
  have
• 11:03
  or
• 11:03
  what
• 11:03
  goals
• 11:03
  do
• 11:03
  you
• 11:03
  need
• 11:03
  to
• 11:04
  accomplish
• 11:04
  and
• 11:04
  where
• 11:04
  is
• 11:04
  AI
• 11:05
  going
• 11:05
  to
• 11:05
  help?
• 11:06
  And
• 11:06
  so
• 11:07
  when
• 11:07
  I
• 11:07
  see
• 11:07
  moves
• 11:07
  like
• 11:08
  this,
• 11:08
  it
• 11:08
  starts
• 11:09
  me
• 11:09
  to
• 11:09
  wonder
• 11:09
  what
• 11:09
  questions
• 11:10
  are
• 11:10
  being
• 11:10
  asked
• 11:10
  in
• 11:11
  the
• 11:11
  boardrooms.
• 11:12
  And
• 11:12
  when
• 11:12
  you're
• 11:12
  making
• 11:13
  a
• 11:13
  chief
• 11:13
  AI
• 11:14
  officer,
• 11:14
  it
• 11:14
  seems
• 11:14
  like
• 11:14
  it's
• 11:15
  a
• 11:15
  response
• 11:15
  potentially.
• 11:16
  I'm
• 11:16
  not
• 11:16
  saying
• 11:16
  it
• 11:17
  is
• 11:17
  in
• 11:17
  this
• 11:17
  case,
• 11:17
  but
• 11:18
  potentially
• 11:18
  it's
• 11:18
  a
• 11:19
  big
• 11:19
  watch
• 11:19
  out
• 11:19
  to
• 11:19
  be
• 11:19
  like,
• 11:20
  okay,
• 11:20
  we're
• 11:20
  telling
• 11:20
  our
• 11:20
  board
• 11:21
  we're
• 11:21
  putting
• 11:21
  somebody
• 11:21
  in
• 11:21
  charge
• 11:22
  of
• 11:22
  AI
• 11:22
  because
• 11:22
  we
• 11:23
  need
• 11:23
  a
• 11:23
  strategy
• 11:23
  around
• 11:23
  it.
• 11:24
  And
• 11:24
  that
• 11:25
  is
• 11:25
  where
• 11:25
  the
• 11:25
  issues
• 11:26
  come
• 11:26
  in
• 11:26
  the
• 11:26
  long
• 11:27
  run.
• 11:29
  I
• 11:29
  would
• 11:29
  agree
• 11:29
  with
• 11:30
  you
• 11:30
  there.
• 11:30
  I
• 11:30
  don't
• 11:30
  think
• 11:30
  an
• 11:31
  AI
• 11:31
  strategy,
• 11:31
  what
• 11:32
  is
• 11:32
  that?
• 11:33
  Right.
• 11:33
  I
• 11:34
  mean,
• 11:34
  if
• 11:34
  someone
• 11:34
  asked
• 11:34
  me
• 11:34
  that
• 11:35
  for
• 11:35
  my
• 11:35
  organization,
• 11:35
  I'd
• 11:36
  say
• 11:36
  that's
• 11:37
  not
• 11:37
  the
• 11:37
  right
• 11:37
  question.
• 11:39
  The
• 11:39
  question
• 11:39
  is,
• 11:39
  who
• 11:40
  do
• 11:40
  we
• 11:40
  want
• 11:40
  to
• 11:40
  be
• 11:41
  and
• 11:41
  what
• 11:41
  felt
• 11:42
  hard,
• 11:42
  impossible,
• 11:43
  out
• 11:43
  of
• 11:43
  reach
• 11:44
  two
• 11:45
  years
• 11:45
  ago
• 11:46
  and
• 11:46
  what
• 11:47
  problems
• 11:47
  are
• 11:47
  we
• 11:47
  trying
• 11:48
  to
• 11:48
  solve
• 11:48
  with
• 11:49
  AI
• 11:50
  and
• 11:50
  if.
• 11:51
  If
• 11:51
  I
• 11:51
  had
• 11:52
  someone
• 11:52
  like
• 11:52
  Mellon
• 11:52
  to
• 11:53
  just.
• 11:53
  Millen,
• 11:53
  if
• 11:53
  you'd
• 11:54
  like
• 11:54
  to
• 11:54
  join
• 11:54
  my
• 11:54
  team
• 11:56
  to
• 11:56
  step
• 11:56
  in
• 11:57
  and
• 11:58
  say,
• 11:58
  hey,
• 11:59
  here
• 11:59
  are
• 11:59
  our
• 11:59
  objectives,
• 12:00
  like,
• 12:00
  here's
• 12:00
  our
• 12:01
  big
• 12:01
  picture
• 12:02
  out
• 12:02
  of
• 12:02
  the
• 12:02
  box,
• 12:03
  bold
• 12:03
  vision
• 12:03
  for
• 12:04
  who
• 12:04
  we
• 12:04
  want
• 12:04
  to
• 12:04
  be
• 12:04
  in
• 12:05
  the
• 12:05
  next
• 12:05
  few
• 12:05
  years,
• 12:06
  we
• 12:06
  need
• 12:07
  you
• 12:07
  to
• 12:07
  help
• 12:07
  implement
• 12:08
  AI
• 12:09
  to
• 12:09
  move
• 12:09
  those
• 12:09
  things
• 12:10
  forward.
• 12:11
  I
• 12:12
  agree
• 12:12
  with
• 12:12
  you
• 12:12
  on
• 12:12
  the
• 12:12
  business
• 12:13
  heads
• 12:13
  have
• 12:13
  to
• 12:14
  be
• 12:14
  the
• 12:14
  owner.
• 12:14
  They
• 12:15
  know
• 12:15
  their
• 12:15
  business,
• 12:15
  they
• 12:15
  know
• 12:15
  the
• 12:16
  current
• 12:16
  process,
• 12:16
  so
• 12:16
  they've
• 12:17
  got
• 12:17
  to
• 12:17
  be
• 12:17
  in
• 12:17
  the
• 12:17
  loop.
• 12:18
  But
• 12:18
  I
• 12:18
  think
• 12:18
  those
• 12:18
  business
• 12:19
  heads
• 12:19
  are
• 12:19
  probably
• 12:19
  thinking
• 12:20
  about
• 12:20
  how
• 12:20
  to
• 12:20
  run
• 12:21
  F.
• 12:22
  And
• 12:22
  Millen
• 12:22
  could
• 12:22
  be
• 12:23
  thinking
• 12:23
  about
• 12:23
  building
• 12:23
  the
• 12:24
  plane
• 12:24
  that
• 12:24
  gets
• 12:24
  you
• 12:24
  to
• 12:25
  the
• 12:25
  two
• 12:25
  to
• 12:25
  three
• 12:25
  year
• 12:25
  vision.
• 12:26
  Yeah,
• 12:26
  if.
• 12:27
  And
• 12:27
  I'm
• 12:28
  giving
• 12:28
  him
• 12:29
  a
• 12:29
  whole
• 12:29
  lot
• 12:29
  of
• 12:29
  credit
• 12:29
  here.
• 12:30
  Again,
• 12:30
  let's
• 12:30
  just
• 12:30
  speak
• 12:31
  in
• 12:31
  generality,
• 12:31
  a
• 12:31
  chief
• 12:32
  AI.
• 12:32
  Yeah,
• 12:32
  I
• 12:32
  think
• 12:33
  that's
• 12:33
  what
• 12:33
  we're
• 12:33
  doing.
• 12:33
  Yeah,
• 12:34
  yeah,
• 12:34
  yeah.