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SBA 448: Becoming a Self-Sufficient Technician
In Episode 448 of the Smart Buildings Academy Podcast as he delves into the essential strategies for developing self-sufficient technicians in the building automation industry. Discover a comprehensive framework designed to minimize repeat support calls by addressing common gaps in technician training and knowledge.
Episode Highlights:
Introduction to Self-Sufficiency: Phil outlines what it means to be a self-sufficient technician, emphasizing the ability to execute job roles efficiently, troubleshoot effectively, and engage in problem-solving.
Identifying Gaps: Learn how to pinpoint the…
The skinny
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