How Krisp Is Changing Multilingual Contact Centers
Most contact center leaders have never heard of Krisp. But there's a good chance it's already running on their agents' devices — and an even better chance it's about to change how they think about multilingual support entirely.
Gina Gibson sits down with Robert Maute, Director of Channel Partnerships at Krisp, for his second appearance on The Tech Matchmaker Podcast. Since November, Krisp has expanded well beyond noise cancellation into accent conversion, real-time voice translation, and AI agent coaching tools that are landing in enterprise contact centers right now.
The numbers from their…
The skinny
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