Latest / The Ops Experts Club Podcast
66. How Much Team Do You Really Need? Metrics, Scaling, and Smart Hiring
SUMMARY:
In this episode, Aaron and Terryn tackle the critical question: How many team members do you really need? They dive into the challenges of hiring and scaling, emphasizing the importance of metrics over gut decisions.
Key insights include maintaining labor percentages (10-12% for online businesses, 18-22% for brick-and-mortar), inventorying team time with tools like the Gap Analyzer (available at gapanalyzer.com), and planning methodically for growth to avoid over-hiring. The hosts stress tracking labor costs, consolidating roles where possible, and ensuring your team aligns with your…
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