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MEDCLUB BARTLESVILLE · One on One With a Professional

• 0:02
  Speaker 1: Good morning, Good morning, good morning, and welcome to ask
• 0:04
  Speaker 1: the doctor. And the doctor is Carrie Williams with med
• 0:07
  Speaker 1: Club Barteles Direct primary Care. Some folks have heard it,
• 0:10
  Speaker 1: but they don't know exactly what it means, but it
• 0:12
  Speaker 1: pretty much means what it says.
• 0:13
  Speaker 2: It does. It means that that patient contracts directly with
• 0:17
  Speaker 2: that position for primary care.
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  Speaker 1: And you do that at med Club Bartlesville, right here
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  Speaker 1: in Bartlesville, across from Jimmy's Egg on seventy five.
• 0:25
  Speaker 2: Yes, and we've been doing it in Bartlesville since twenty seventeen.
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  Speaker 1: Now, this is kind of a cool model. It's something
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  Speaker 1: that got started really up from Kansas, didn't it. It did, Yeah,
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  Speaker 1: and this is it started kind of when Obamacare was
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  Speaker 1: coming about and people were looking for different ways to
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  Speaker 1: you know, affordable see a doctor and make it work
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  Speaker 1: not only for the patient, but for the doctor and
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  Speaker 1: for the health of a community.
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  Speaker 2: As a matter of fact, Yes, and doctors are a
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  Speaker 2: lot happier because they're not dealing with a lot of
• 0:52
  Speaker 2: insurance companies and administration. No.
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  Speaker 1: In fact, you have one monthly fee and that takes
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  Speaker 1: care of a lot of things. Doesn't take care of everything,
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  Speaker 1: but by guy. He takes care of a pretty good
• 1:02
  Speaker 1: swath of it.
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  Speaker 2: It does, and you know what to expect. There's transparency,
• 1:08
  Speaker 2: Oh yeah, very much.
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  Speaker 1: So it's all right there in black and white. Plus
• 1:10
  Speaker 1: you'll tell.
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  Speaker 2: Them too, yes. And also at Nick Club, we offer
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  Speaker 2: discounted labs and prescriptions and you know how much you're
• 1:17
  Speaker 2: going to cost before you leave.
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  Speaker 1: My goodness, sakes, so all of the mystery is taken
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  Speaker 1: out and you can get down to medicine. Yes, Oh,
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  Speaker 1: how rare is that?
• 1:28
  Speaker 2: That is very rare in our medical climent today?
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  Speaker 1: Oh my goodness. You know, I was taking a look
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  Speaker 1: at some of these facts and figures here. Whenever I
• 1:38
  Speaker 1: need a medical constitation or looked at it for anything
• 1:42
  Speaker 1: I call, I'm either there that afternoon or the next day.
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  Speaker 1: We try very hard, ninety nine times out of one hundred,
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  Speaker 1: but going the traditional route, we got some late times
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  Speaker 1: that are kind of I wasn't aware, and I'm glad
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  Speaker 1: that I didn't go that route.
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  Speaker 2: Well, introduce practices. Yeah, there's nearly a thirty day wait
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  Speaker 2: to get an appointment, and as a new patient will
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  Speaker 2: be even longer. And if you go to a specialty clinic,
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  Speaker 2: it'll be over thirty days, more like thirty five or
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  Speaker 2: forty days to get an appointment because there's not enough
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  Speaker 2: doctors in the United States.
• 2:19
  Speaker 1: Well, you know, I just took a look at a
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  Speaker 1: chart there, and you're absolutely correct. When we talk about
• 2:24
  Speaker 1: primary care workforce projections, we start out with what looks
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  Speaker 1: like a lot of doctors, but in comparison to how
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  Speaker 1: many people there are, the ratio pardon my grammar, ain't
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  Speaker 1: that great, No.
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  Speaker 2: Sir, it's not. In primary care physicians they're basically what
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  Speaker 2: populates rule Oklahoma, rural America, and there's not enough of them.
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  Speaker 2: And because our population as a nation is growing, so
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  Speaker 2: you ratio it and doctors can see so many patients
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  Speaker 2: today and that limits how many patients they have.
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  Speaker 1: Indeed, and when we talk about as the demand for doctors,
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  Speaker 1: it's it's almost off the scale and it all comes
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  Speaker 1: down in numbers. But it's nice to know that you're
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  Speaker 1: here and you're abailable.
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  Speaker 2: Yes, And you know, because there's a decrease ratio of
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  Speaker 2: physicians of patients in the United States because of the
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  Speaker 2: increase in our populations, are filling in with other medical
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  Speaker 2: providers like nurse practitioners and physicians, assistants.
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  Speaker 1: Now I look at family physicians. Yeah, maybe you get
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  Speaker 1: six percent a year coming into the field, but the
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  Speaker 1: increase is thirteen percy. Wow, kind of losing ground there.
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  Speaker 2: We are losing ground.
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  Speaker 1: Goodness ages a general, internal physicians, it's almost double. That's
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  Speaker 1: crazy in the ratios that go on here. Nurse practitioners
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  Speaker 1: in primary care there seems to be a bunch of those,
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  Speaker 1: but the increase in demand is only sixteen percent. So
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  Speaker 1: we've got like a little crossing there of the on
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  Speaker 1: the diagram as far as supply and demand.
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  Speaker 2: But it all depends what you're looking for it does,
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  Speaker 2: and what that patience goals are. And one of the
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  Speaker 2: questions I asked my patients with age, do you think
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  Speaker 2: you're going to get healthier? And Andrews absolutely not no,
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  Speaker 2: And you think your medical conditions are going to get
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  Speaker 2: less complicated.
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  Speaker 1: With age with age, and.
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  Speaker 2: So you need someone with the experience has spent a
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  Speaker 2: lot of time with patients, and it's seen a lot
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  Speaker 2: of patients. By the time we complete residency, which in
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  Speaker 2: family medicine is three years, we've seen a lot of patients.
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  Speaker 2: We've worked a lot of hospitals, we've worked a lot
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  Speaker 2: of clinics, and I did a fellowship in emergency medicine
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  Speaker 2: and also can do that and am boards ordified in
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  Speaker 2: hospice and pality medicine. It's so seeing that many patients
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  Speaker 2: having much experience, you can kind of we through the
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  Speaker 2: complications a lot more quickly.
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  Speaker 1: You can now death rates. I'm just taking a look
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  Speaker 1: at that because you know, I'm sixty four and I
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  Speaker 1: didn't quite really care about this until he turned like
• 5:32
  Speaker 1: sixty two. I don't know why I was. At sixty
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  Speaker 1: two was like, hey, I better check up on this.
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  Speaker 1: But it's amazing here in the United States. You think
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  Speaker 1: you're going to live forever, Well, none of us get
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  Speaker 1: out of here alive, you know, But there are art
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  Speaker 1: facts and hard numbers and real reasons why you should
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  Speaker 1: really be in good hands of a position knows what's
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  Speaker 1: going on.
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  Speaker 2: Well, you know, with age, you know, ourselves get damaged, Yeah,
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  Speaker 2: just by injury and stress in DNA mutations, and our
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  Speaker 2: body has a lessoned ability to correct those problems, so
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  Speaker 2: the disease processes will creep up on you, and you know,
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  Speaker 2: the deterioration of the organs. In the United States, cardiovascular
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  Speaker 2: disease is the number one cause of death cancer is
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  Speaker 2: right behind it. So those two together of all the
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  Speaker 2: deaths in the United States, contribute to over forty percent.
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  Speaker 1: And a lot of times we can kind of control
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  Speaker 1: the encroachment of that.
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  Speaker 2: We can we can start doing preventive messions. And a
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  Speaker 2: lot of people will not address their health concerns until
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  Speaker 2: they have a catastrophic event, they have their heart attack,
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  Speaker 2: their stroke, their cancer. They won't keep up with their maintenance.
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  Speaker 2: They will spend more time on their car, changing the oil,
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  Speaker 2: doing the maintenance on their car than they will themselves.
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  Speaker 2: And then when the catastrophic event happens, then it's expensive.
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  Speaker 1: Wait, that is that is something else, you know, when
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  Speaker 1: we think that our body is what we have that's
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  Speaker 1: gonna take us to where we need to go, that
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  Speaker 1: the folks wait to think about their conveyances more than
• 7:12
  Speaker 1: you know, what's keeping them alive, what's keeping you you?
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  Speaker 1: And we've got to change the mind shift here on this.
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  Speaker 2: It's hard, yeah, because you have to come to groups
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  Speaker 2: with your own mortality, and most people don't like doing it.
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  Speaker 2: No one likes doing it. Let's do it that way.
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  Speaker 2: But it's an inevitable event and a lot to die.
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  Speaker 2: So let's see if we can keep the misery out
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  Speaker 2: of it if we can anticipate it, if we can
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  Speaker 2: ward off, we can catch things early and take care
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  Speaker 2: of them.
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  Speaker 1: Now. The model you have is ideal for one catching
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  Speaker 1: things early and to get ahead of things. Because with
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  Speaker 1: the way you're set up one feet monthly feet, you
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  Speaker 1: can get checked in just about any old time we
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  Speaker 1: want making the appointment. You're usually there in the day
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  Speaker 1: or half a day, and you give your patients anywhere
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  Speaker 1: from a half hour to an hour of your time
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  Speaker 1: each time you're there in order to get things explained,
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  Speaker 1: examined properly and help them help themselves in getting ahead
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  Speaker 1: of the curve of what's coming ahead.
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  Speaker 2: Any education of it is a lot and the understanding
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  Speaker 2: that the patient has of the medical system, the system,
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  Speaker 2: the system, and people go, well, that's not right, they
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  Speaker 2: shouldn't do it that way. I'm sorry they do do
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  Speaker 2: it that way, and we have to learn to live
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  Speaker 2: with it. But we have to also learn how to
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  Speaker 2: manage it. Wow and what I also have a degree
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  Speaker 2: in a master's in healthcare administration to try to understand
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  Speaker 2: this and to understand the system.
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  Speaker 1: And break it down and put it into final English
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  Speaker 1: for us common folk to how this all operates and
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  Speaker 1: how it's going to affect you.
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  Speaker 2: Absolutely, And for a doctor to speak English, let alone
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  Speaker 2: ohe English is difficult. We've spent a lot of years
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  Speaker 2: learning to speak that high pollutant vocabulary.
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  Speaker 1: But the thing is is that when people are looking
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  Speaker 1: for answers, they're looking for direct response in the very
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  Speaker 1: direct communication. And with med Club Bartlefield, everything is based
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  Speaker 1: on communication and very direct communication.
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  Speaker 2: Yes, and we have several means of communication, not only
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  Speaker 2: a face to face appointment time, but we text an email.
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  Speaker 2: I do telephone appointments. There are time times I'm going
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  Speaker 2: to really almost manage to come in because I need
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  Speaker 2: to see something, examine something. But a lot of the questions,
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  Speaker 2: a lot of the labrary us and things are done
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  Speaker 2: via the telephone or face to face something like that. Also,
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  Speaker 2: some of medicine isn't what it appears. Do tell things
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  Speaker 2: like metabolic problems, they don't show up until there's a problem.
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  Speaker 2: We can kind of anticipate them. Also, as a primary
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  Speaker 2: care physician, I'm a gatekeeper. Most of the information comes
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  Speaker 2: through me or to me, and so getting different specialists
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  Speaker 2: their information and getting hospital information plus my information and
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  Speaker 2: being able to put a canulative together and see trends,
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  Speaker 2: see reasons, see timings of problems.
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  Speaker 1: Is really important, it is, it truly is. Now how
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  Speaker 1: can folks get started with becoming a member of med
• 10:34
  Speaker 1: Club Artilesfeld.
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  Speaker 2: We'll go to our website at www dot Medclub dot clinting.
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  Speaker 2: That website will answer almost every question you may have
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  Speaker 2: about direct primary care and med Club. Also, there's a
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  Speaker 2: page on there to sign up as a patient, and
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  Speaker 2: my electronic medical record will let me know that someone
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  Speaker 2: new has signed up and we will get back with you.
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  Speaker 1: Very good. You offer an opportunity for folks to come
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  Speaker 1: in once they've gone through that portion, come in and
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  Speaker 1: just ask questions.
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  Speaker 2: That's great, a free there is an appointment available that
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  Speaker 2: we don't provide medical advice, but we answer the questions
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  Speaker 2: about direct primary care in mid club.
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  Speaker 1: Sure, so you know everything, what to expect and why.
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  Speaker 2: To the best of our ability.
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  Speaker 1: To the best of our ability. Now with this one
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  Speaker 1: month feet that is all kinds of check ups, that's visits,
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  Speaker 1: that's consultations and everything else. However, you do provide some
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  Speaker 1: other service at a reduced costs, like labs do them
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  Speaker 1: right there.
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  Speaker 2: Yes, in our office, we have lab pick up every day,
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  Speaker 2: blood work every day we're open and we do blood
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  Speaker 2: work you're in and some other things like pap smears
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  Speaker 2: and the contract with the lab. We also have discounted
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  Speaker 2: and that is greatly discounted. And we also have discounted prescriptions.
• 12:03
  Speaker 2: As a direct primary care doctor, we're going to buy
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  Speaker 2: a group with other direct primary care practices and can
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  Speaker 2: buy purchase prescription medications that are very discounted rate and
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  Speaker 2: we don't have the markup of the retail pharmacies.
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  Speaker 1: Another bonus for the patient.
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  Speaker 2: Yes, and for I have some patients who are who
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  Speaker 2: are snowbirds to go to different states. We mail them
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  Speaker 2: prescriptions that are a small fee so they it's the
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  Speaker 2: one stop shop.
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  Speaker 1: Works on so many different levels for so many different people.
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  Speaker 2: It does, and the main thing is accessibility and time.
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  Speaker 1: Time is everything. It's fun. It's something that if you're
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  Speaker 1: a patient, you want someone who's able to take the
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  Speaker 1: time to explain exactly what's going on with you in
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  Speaker 1: a way that you'll understand it. And you can't do
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  Speaker 1: that in five minutes. I've been on the receiving end
• 13:00
  Speaker 1: of that and it doesn't work well.
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  Speaker 2: And being able to explain it having resources there. Some
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  Speaker 2: people are very visual. They need to see pictures and
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  Speaker 2: understand it. They need to know where certain orders are
• 13:15
  Speaker 2: located on their body and to understand what certain things mean.
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  Speaker 2: If I poke you here and it shows up over here,
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  Speaker 2: it means so and so.
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  Speaker 1: Yeah. So it's great that we have that at the
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  Speaker 1: time to get that that will explain. And I'm going
• 13:31
  Speaker 1: to tell you folks full transparency. I'm a patient of
• 13:34
  Speaker 1: doctor Williams It. She'lldn't even haul out the grave anatomy
• 13:38
  Speaker 1: and and they'll show you exactly what's going on, and
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  Speaker 1: she'll tell you where to find other information so you
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  Speaker 1: can do some homework on your own and really absorb
• 13:47
  Speaker 1: it in your own way and in your own time
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  Speaker 1: as well. On top of the longs.
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  Speaker 2: That's the key to medicine is understanding and there has
• 13:56
  Speaker 2: been an enigma to so many people and they use
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  Speaker 2: great big words and getting past that. I send almost
• 14:05
  Speaker 2: every new patient, I will send some type of link
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  Speaker 2: to a website of some kind for them to start
• 14:11
  Speaker 2: their learning. Because a lot of medicine has turned into
• 14:14
  Speaker 2: online college classes where you have to do a lot
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  Speaker 2: of it yourself to get caught up and stay caught
• 14:20
  Speaker 2: up any things is if medical advance has changed that
• 14:26
  Speaker 2: is pertinent to that patient. Sometimes out of the blue,
• 14:28
  Speaker 2: you'll get something from me that is relevant to you.
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  Speaker 1: And that's because the doctor really takes the time to
• 14:35
  Speaker 1: get to know each and every individual patient. You don't
• 14:38
  Speaker 1: have thousands of patients like other clinics do that Club Barnlsfield.
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  Speaker 1: You have a set number and that's by design.
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  Speaker 2: Yes, we limit our number of patients at seven hundred
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  Speaker 2: and we're still accepting new patients. And in my old
• 14:53
  Speaker 2: practice and a traditional method, I had over three thousand.
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  Speaker 1: How'd you keep track?
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  Speaker 2: You have a staff, and my staff is limited where
• 15:05
  Speaker 2: I'm at and a lot of the time I'm the
• 15:08
  Speaker 2: one doing things because and more than anything that trust
• 15:14
  Speaker 2: for the time and the communications is built both ways.
• 15:17
  Speaker 2: And our phone number is nine one eight two one
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  Speaker 2: four eight two zero zero.
• 15:22
  Speaker 1: Very good. And of course the website the all important
• 15:25
  Speaker 1: website to get the ball rolling.
• 15:26
  Speaker 2: Yes, it's www dot medclub dot clinic.
• 15:34
  Speaker 1: Thanks for listening to one on lunder a professional that
• 15:37
  Speaker 1: paid presentation in fourteen hundred K one