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Latest / Cloud Wars Live with Bob Evans

ServiceNow "AI Experience": President Amit Zavery on Strategy, Customers, Pricing

In today's Cloud Wars Minute, I dive into how ServiceNow is redefining enterprise automation with its new AI Experience platform.

Highlights

00:15 — ServiceNow has for a long time been intriguing in the way that it does not necessarily map to or compete directly against lots of the other major Cloud Wars Top 10 companies. ServiceNow has gone a different sort of route, everything they're doing from AI and workflows. The company has taken another big step with a service they introduced recently called the AI Experience.

00:56 — I had a chance earlier this week to speak with ServiceNow's…

The skinny

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