Latest / The Animal Advocate / How to Reduce Shelter Intake: What One Advocate Is Building
Transcript
- 0:00We talk a lot on this show about upstream and downstream
- 0:03solutions to animal welfare problems. Lots of times
- 0:07it seems like too much of animal welfare works downstream,
- 0:11dealing with the fact that shelters and rescues are overrun with
- 0:15animals in need. Roughly 5.8 million
- 0:18dogs and cats entered U.S. shelters last year,
- 0:22and that number has barely moved in 5 years.
- 0:26So I spent a lot of time thinking about upstream solutions.
- 0:30How do we stop shelters from filling in the first place? Fewer
- 0:34births, more resources to catch and solve
- 0:37problems before that animal is standing in the lobby and the
- 0:41shelter staff are trying to find an open kennel. My
- 0:45guest today sees the challenge the same way. She looked at what
- 0:49was happening in her community And she's building the infrastructure
- 0:53to change it. Welcome to The Animal Advocate,
- 0:57where we arm animal lovers with the information and inspiration you
- 1:01need to become effective advocates. I'm your host,
- 1:05Penny Ellison, and I've taught animal law and advocacy at the University of
- 1:08Pennsylvania since 2006. If you've
- 1:12ever thought, someone should do something about that, I'm
- 1:16here to guide you on your journey to being that someone. You can find us
- 1:19on the web at animaladvocate.org.
- 1:25And that's where you'll find show notes and resources, and you can
- 1:29send us your comments on episodes and ideas for topics you'd like
- 1:32to hear on future shows. So, on to today's
- 1:36topic.
- 1:47BJ Adkins is the founder of Animals Angels.
- 1:50Working across a 7-county area around Birmingham, Alabama.
- 1:55She came to this work after years as a foster, watching
- 1:58animals come into shelters and rescues for the same reasons over
- 2:02and over again, whether it was a temporary financial setback,
- 2:07a hospital stay with nobody to watch the pet, a move to a
- 2:11place that wouldn't take animals, or a pet deposit that the
- 2:14owner couldn't afford. She's also a disabled
- 2:18veteran, and she's the author of a book called The Shift
- 2:22to Prevention. What she's building in Alabama is a
- 2:25network, starting with a pet help desk that answers
- 2:29calls before the pet owners are standing in a shelter.
- 2:34She's working on subsidized spay/neuter with transportation,
- 2:38providing 90 days of support
- 2:40post-adoption when returns are most likely, and a
- 2:44funding argument aimed at city councils and county commissions
- 2:48instead of a grant cycle. We get into all of it,
- 2:52including why she opposes mandatory spay/neuter laws and the
- 2:56one question she'd have you ask your own local government.
- 3:00Here's BJ Adkins. Welcome, BJ. I'm so
- 3:04happy to have you on the Animal Advocate podcast. I'm glad to be here.
- 3:07Thank you, Penny. So you came to animal
- 3:11welfare after years of fostering. So, so tell me about the
- 3:15animals or the families that you saw during those years that
- 3:19made you decide you wanted to build something of your own.
- 3:23Well, I would see families that were giving up their
- 3:27animals because they got into a temporary financial
- 3:30situation or They
- 3:34would go into the hospital and didn't have anybody to watch their pet,
- 3:38you know, or if they were, you know, especially the elderly, if
- 3:42they had to go in, a lot of times they didn't have anybody
- 3:46to watch their pet, so they have to give it up to
- 3:49the shelter or rescue.
- 3:55There was other ones that they moved and they— the
- 3:58new place didn't accept pets, or if they couldn't afford the pet
- 4:02deposit. You know, I ran into that a lot.
- 4:06So you looked at a lot of the reasons that dogs had been surrendered
- 4:09and were in foster care at that point? Well, not into foster care.
- 4:14First, of course, they went into the, you know, they were going into the shelters.
- 4:18And then the shelters would then look for
- 4:22fosters for, you know, the ones that were coming in.
- 4:26And I assume the shelters stayed full all the time? Pretty much.
- 4:31You know, because when people knew that I fostered, they would
- 4:35ask me, you know, like, well, you know, I
- 4:38found these mama cat and kittens, you know,
- 4:42in my garage. Where can I take them? And I'd be like, well, I
- 4:46don't know where you can take them because they're all full, especially during kitten
- 4:49season. And you decided, I'm not going to be
- 4:53a rescue. I'm going to be something else. And you start your book
- 4:57with— we should talk about your book, which is called the
- 5:01shift to prevention. Yes. And it actually starts with my
- 5:04analogy of animal welfare and
- 5:08shelters and rescues, where they're
- 5:12all in a bathroom huddled around a bathtub
- 5:15that is just overflowing, and
- 5:19they're running around with mops and buckets and trying to
- 5:23get the water up, and I
- 5:27just kind of looked at that and decided that I didn't want to be one
- 5:30of the ones that was running around with a mop or a bucket,
- 5:34that I wanted to walk over and start turning the faucet off
- 5:38because that made absolute total sense to me.
- 5:42And turning the faucet off is, is moving upstream to prevention,
- 5:46preventing all those reasons for surrender that you saw when you were fostering.
- 5:51Correct. Right. And prevention, you know, when I speak of prevention,
- 5:55it's not one program and it's not one organization.
- 5:59I mean, there are some programs that are primary.
- 6:03That spay and neuter is one of the primary ones.
- 6:08Let's draw that picture for people, because I think you have primary, secondary,
- 6:12tertiary, you have different levels of
- 6:14prevention and they're going to hit on different surrender
- 6:18reasons and they're going to require different kinds of
- 6:22resources fed into them. You know, some of them need a fair
- 6:26amount of money. Some of them just need a policy change. So can you
- 6:30walk me through what your surrender prevention framework
- 6:33looks like? Well, the first
- 6:37one that we have is actually the pet help desk, which we're working
- 6:41on implementing. Through our research,
- 6:44we've actually found that other organizations that have
- 6:48implemented a like a pet help desk,
- 6:51have reduced their shelter intakes by anywhere from 30 to 50%. So
- 6:55that's one of the
- 6:58primary. The second, of course, is
- 7:02spay and neuter. Which requires
- 7:06veterinarians and vet techs and money, right? Correct.
- 7:10Pet help desk, on average, it costs about $15
- 7:13per
- 7:19That's an interesting question because you're saying it averages at $15, which sounds
- 7:23like, you know, it should be easy to prevent a lot
- 7:27of surrenders. But data is one of those things in animal
- 7:31welfare generally, I think, that is hard to come by and not maybe as
- 7:34concrete as some people pretend it to be. For instance,
- 7:38you know, housing is a big reason for surrender rates. A breed restriction, a
- 7:42size restriction, just the inability to get affordable housing
- 7:46that will allow you to have your pet. And that's not a problem that's going
- 7:49to be solved with under $100. So what
- 7:53kind of problems are you seeing that can be solved that inexpensively?
- 7:57Well, with the Pet Help Desk, we've got people that, for
- 8:01example, that they call because they're having
- 8:04issues with their cat. The cat won't use the litter box.
- 8:09So advice type, behavior advice. And that's just like
- 8:13a matter of like, okay, well, let's first, let's move the litter box.
- 8:18That doesn't cost anything. But then we've got
- 8:21somebody that'll call in and then they need
- 8:24help with pet food. For example,
- 8:28I actually had a call at 3 in the morning.
- 8:32I happened to be awake. And she had been outta work for
- 8:36like 6 months and had gotten to the point where her cats were
- 8:40trying to open the refrigerator, she said, to try to find food.
- 8:45And that was 3 o'clock in the morning. By 10 o'clock we had pet food.
- 8:49So things, things like behavior advice then, and support with
- 8:53food, maybe support with basic wellness or vaccine
- 8:57services. I think those are all doable. Have you
- 9:00run into housing as a barrier and have you figured out anything
- 9:04you can do about that? Well, housing,
- 9:09what we run into there is people can't find
- 9:13housing. You know, they run into like breed restrictions or
- 9:16weight restrictions when they're looking. So for
- 9:20that, we have put together a pet resume.
- 9:24So instead of just going and saying, well, my pet, you know,
- 9:28Is great. They don't do any damage. They don't bark.
- 9:32Um, they can go in with a pet resume,
- 9:37which of course shows that their vaccines are up to date,
- 9:41whether they're spayed or neutered. Also, if there's a
- 9:45prior rental history, they can have references from
- 9:49prior landlords. Yeah, they lived here for 2 years and the dog
- 9:52never barked and didn't do any damage.
- 9:57So then instead of purely being based on breed or
- 10:01size, they can look at the
- 10:04dog on an individual level. That's what we want. I wanted
- 10:08to stay on the help desk issue for a minute because it is so important,
- 10:11both, you know, that those services are provided and funded
- 10:15and how they're provided, because I don't know, in your experience, have you
- 10:19found that It's important to reach people before
- 10:23they end up at the shelter? It's
- 10:26extremely important to reach them before they end up at the shelter. The
- 10:30majority of the time, by the time somebody
- 10:34is standing at the shelter door or the shelter
- 10:37counter, they have already looked for resources.
- 10:41They have already looked for support. They've
- 10:45posted on Facebook, you know, I can't afford to vet bill,
- 10:49or I can't figure out why my cat won't use the litter box.
- 10:54And so they've already gone through, you know, the emotional
- 10:57turmoil and everything of trying to decide whether
- 11:01or not to surrender their pet, because the term owner
- 11:04surrender in and of itself connotates
- 11:08failure. Hmm. I never thought of it that way. I
- 11:12do agree with you that it's A very different
- 11:15conversation if you're standing in the shelter lobby trying
- 11:19to offer resources because they've crossed that bridge. And I always say, you know,
- 11:23they've told their children, they've used it, like they've crossed that emotional bridge.
- 11:27Yeah, they've already been putting out there and looking for support and
- 11:31everything. So they've gone through the emotional turmoil and everything. And
- 11:34they finally, you know, made the decision. And
- 11:38at that point, if you offer resources, you're like, oh my, you know, they're like,
- 11:42oh my gosh, well, if these resources don't work, I have to go through all
- 11:44this again. And they're not willing to go through all that again. So
- 11:48your organization works on providing these help desk services
- 11:52in your— is it 7-county area, right? Yes,
- 11:56in the Birmingham metro area of Alabama. Yes.
- 12:00And we touched on, on that same tier of prevention,
- 12:03spay/neuter services. What do spay/neuter services look like in your
- 12:07area? Are there any subsidized spay/neuters? Is there any
- 12:11transportation provided? There are some
- 12:14subsidized spay/neuter if you're on government
- 12:18assistance, like if you're on disability,
- 12:21WIC, SBT or EBT or
- 12:25SNAP, depending on what it's called in your particular area.
- 12:30Then you can get a voucher and get
- 12:34a subsidized spay/neuter. There's nothing that
- 12:38Provides transportation.
- 12:42And we're looking to put together
- 12:46what we call high-impact clinics, which is similar
- 12:50to what they did in Austin with the Pet Care Connect program.
- 12:54They went and they took the clinics out into
- 12:57the areas where they were needed. They worked with the local
- 13:01organizations like the local churches and everything. To, of course, help
- 13:05them get into the area. And then, of course,
- 13:08the volunteers from the churches helped them. They went and knocked on
- 13:12doors. Then once they got, you know, they
- 13:16did the free vaccines and the free microchipping and they sign up for
- 13:19spay/neuter. And on the day of the
- 13:23spay/neuter appointments, they provided transportation. So they went
- 13:27and picked up the animals, took them to the spay/neuter, and
- 13:30then at a predesignated time and place, They
- 13:34took the animals back so that the owners could come pick them up.
- 13:39Making it truly accessible. Yeah. Making it truly
- 13:43accessible to the people that were the ones that really needed it.
- 13:47Now, you've come out against mandatory
- 13:51spay/neuter laws. There are a lot of people on social media
- 13:55that say we should just mandate all dogs and
- 13:59cats be spayed or neutered. Why are you against it?
- 14:04For one thing, the people that are the ones
- 14:08that most need to have their pets spayed and neutered, they can't
- 14:12afford it to begin with. You put on spay and neuter,
- 14:16and then they're like, okay, well, I still can't afford to get the spay and
- 14:20neuter, even though you've told me that legally I have to
- 14:24and you're going to give me a fine. If
- 14:28I don't get my animal spayed or neutered. So then what
- 14:32happens is shelter intakes increase
- 14:35because more of them start surrendering. And if they're
- 14:39not surrendering, they're dumping them in a dog
- 14:43park, they're leaving them in a box outside the shelter, or they're
- 14:47dumping them out on a back road. So shelter intakes and
- 14:52Stray populations increase when you
- 14:56implement mandatory spay/neuter.
- 15:00I agree that the solution isn't a legal mandate unless that legal
- 15:04mandate also comes with the resources that you need to make
- 15:08it, as you say, truly accessible to the people who most need it.
- 15:12We talked about help desk and spay/neuter. What are your other
- 15:16tiers or levers of prevention? Well, we also have one
- 15:20that's called Adoption Boost. And what that
- 15:24is, is no matter where the animal is
- 15:27adopted from, whether it's a shelter or rescue, we
- 15:31provide 90 days of support from the day that you
- 15:35bring it home. And part of that is
- 15:40a phone call at 7 days, at 30 days, at 60 days, and 90
- 15:44days. Wow. But she would call and say, you know, how is it going?
- 15:49I mean, there are programs where a service
- 15:53automatically sends out emails, but a
- 15:56lot of people don't have emails, and the ones that
- 16:00really need them may not even have internet. But what we do is
- 16:04just put that human relationship back into it.
- 16:09Absolutely. I mean, that's another service that, you know, sometimes at sheltering it's hard to
- 16:13to fund that kind of after-adoption
- 16:16follow-up. But I think it's something that if you have
- 16:20experienced volunteers who maybe want to help remotely, it's something that they could
- 16:23do, make those follow-up calls. I just saw a survey that
- 16:27said— it was talking about people's
- 16:30satisfaction rate after adoptions, and it had, you know, a
- 16:3490-plus percent satisfaction rate with adoption. But most
- 16:38of those people, like 3 quarters, also said They were dealing with some
- 16:42type of behavior issue so that they want to keep
- 16:45their pet. They're happy that they adopted it, but they might need some support to
- 16:49address house soiling or leash pulling or something
- 16:53so that that kind of post-adoption support would prevent them from giving up.
- 16:57Right. Because most adoption returns happen within the first
- 17:0130 days. So that's why our
- 17:05first call is at 7 days because, you know, the first
- 17:083 days after adoption is usually— you
- 17:12have to isolate the pet, maybe put them in a safe place and everything, because
- 17:17they've been in the shelter. Now they're transitioning to a home or
- 17:21an apartment, which is, um, it's
- 17:24like taking somebody and putting them on the moon. Here they've, they've been
- 17:28in the shelter and probably have some type of level of
- 17:32shelter stress. Now they're into a completely
- 17:35new environment that they don't know they're safe.
- 17:40So, you know, at 7 days, we've passed that 3-day threshold
- 17:44just to say, okay, how's it going? Is there anything that you need
- 17:47help with? And that's another way,
- 17:51like the help desk, to reach out to people before they make that
- 17:55decision to come back, bring them back to the shelter. You know, if you
- 17:58try to talk to them again, if they've decided to return because They can't house
- 18:02train them or some other problem. You want to catch that while they're still in
- 18:06the home and give them help and support. So you did a
- 18:10lot of research for your book. It appeared that way to me.
- 18:14Did you, did you find anything that surprised you in your
- 18:17research that you incorporated then into your programs?
- 18:23I actually found quite a bit that surprised me
- 18:27during my research. I did a lot of research to
- 18:31see what the gaps were, you know, and I
- 18:35think the thing that surprised me most is because
- 18:39we hear about spay and neuter, we hear about adoptions,
- 18:43and spay and neuter and adoptions are at some of the highest rates that
- 18:47they've ever been. However, when you look
- 18:51at the last 5 years, the shelter intake
- 18:54data from the the shelter animals count, and
- 18:58the ASPCA has been right
- 19:01around 6 million for 5 years in a
- 19:05row. We're doing, you know, we're doing more
- 19:08adoptions and more spay and neuter. But
- 19:12overall, the needle hasn't really changed in the last 5 years.
- 19:16So that told me that what we are doing isn't
- 19:20working. That is a great point because those are— when
- 19:24people say, I want to start my own organization and I want to help, I
- 19:27always tell them the first thing you do is look for gaps. You
- 19:31know, in your community, there are things that are not being
- 19:35done that could be done to turn off the faucet, as
- 19:38your analogy says. Yeah. So you looked for
- 19:43gaps. And when we talk about some of these things, obviously it takes money,
- 19:46and you point out in your book Some examples of
- 19:50work running inside city government funded by
- 19:55the general fund as opposed to grants. And I
- 19:58think most of us doing this work are sort of grant dependent, which is,
- 20:02which is a hard way to live, to be able to offer these
- 20:06programs on a consistent basis through grants. What do you think we need to
- 20:09do to get more of these programs
- 20:13funded With municipal or county dollars or state dollars?
- 20:18I think part of that is, uh, it's gonna be a
- 20:22combination like New Mexico and, uh,
- 20:26Maryland. Yep. Maryland, Delaware. You're trying to talk about the pet food
- 20:29manufacturer fee? Yes, actually. And, and a combination
- 20:33of income sources that the city government or
- 20:37state government, uh, would approve. You know, like
- 20:41the license plate program.
- 20:46But like those states found, I mean, it
- 20:50does bring in money, but it doesn't bring in money enough to
- 20:54fund subsidized spay/neuter programs or
- 20:58veterinary access. So
- 21:02that's when they did the pet food.
- 21:06Right, because that brings in more money directly from the manufacturers.
- 21:10Yeah, from the manufacturers. And I think that was in the
- 21:14neighborhood of $1.4 or $1.5 million.
- 21:18Depends on the state, but the license plates, in my experience, bring
- 21:22in maybe $25,000, maybe $50,000, which, like you said, it's helpful,
- 21:26but it's not going to run a subsidized spay/neuter program.
- 21:29Correct. So it's got to be a combination.
- 21:34If we're talking about how do you persuade a city or a
- 21:38county government that this is something that is worth
- 21:42finding money in the budget for, you talked about having to pay
- 21:46animal control officers now. At
- 21:49least in the places where government takes responsibility for strays,
- 21:53they're spending money sending animal control officers out, picking
- 21:57up strays, Housing them in a shelter for the
- 22:01stray hold period, euthanizing them if that ends
- 22:05up being the outcome, or trying to get them adopted. So I think one,
- 22:08one of your persuasive mechanisms involves
- 22:13showing the government or any potential funder how much
- 22:17money you would save if you funded a spay/neuter program. Correct. Because
- 22:21once I, you know, I did all my research and everything, I'm like, okay.
- 22:24We're going to be a prevention-first nonprofit.
- 22:28We're not going to be a rescue,
- 22:32which means that if I go and say, well, I want X
- 22:36number of dollars for a particular program, they're so
- 22:40used to somebody asking for money that
- 22:43has been telling them how many intakes they've had,
- 22:47how many adoptions they've had, and everything else. So
- 22:52Animal welfare is one of the few
- 22:56industries where we don't really do a lot with
- 23:00prevention. We do it with our houses and we do it with our health and
- 23:03with our teeth. We go to the dentist for checkups. We go and get,
- 23:07you know, health checkups because if we find the problem
- 23:11early, it's a lot less expensive and it's a lot easier on
- 23:14our health. Mm-hmm.
- 23:19There are certainly a lot of people that are looking to figure out how to
- 23:22fund these programs, and I know you can't just ask for money. You have to—
- 23:26Well, no, because when you're, when you're working prevention,
- 23:30that's like the fire department going and saying, okay, we need
- 23:34funding. And of course the city's going to say, well, how many fires did you
- 23:38put out? Well, of course the fire department's like, well, we didn't
- 23:41put out any fires. We kept 500 fires
- 23:45from happening, which of course is exponentially
- 23:49less expensive than if they had put the fires out.
- 23:54But the, you know, the, the city is so
- 23:57used to funding based on how many fires were put out, they
- 24:01were— they'd be like, well, then that means you don't need any money because
- 24:05you didn't put any fires out. It's a good analogy.
- 24:09It still costs money to keep those 500 fires
- 24:12from happening. Quantifying impact is very important when you're
- 24:16asking for money, whether it's from a government or a donor or a private
- 24:19foundation. Right, right. You've got to quantify it and
- 24:23put it into terms for your audience of who
- 24:27you're, who you're talking to. Let's go back
- 24:31to your, your structure is really
- 24:34you have a 501, but you're looking to partner with a bunch of other organizations.
- 24:39So nobody can do this alone. So what kind of partners are you
- 24:43looking for and what do you want them to do?
- 24:47We're looking to partner with shelters, rescues,
- 24:52veterinarians, groomers,
- 24:55because everybody in animal welfare is part of
- 24:59it. Not only that, but
- 25:03landlords and pet owners. I
- 25:06mean, I hate the old phrase, it takes a village. Yeah.
- 25:11Okay. But pretty much in order to
- 25:14achieve, you know, lowering the number of intakes and lowering
- 25:18the pet population, it is basically going to take a village.
- 25:22Sometimes there's a reason that clichés become a cliché.
- 25:26And by keeping a lot of animals out of the shelters, you're
- 25:29helping make those shelters that safe place. Because a lot of people, they
- 25:33see animals getting euthanized in shelters and they think, oh, you know,
- 25:37don't bring, don't bring your dog or cat there because they're just gonna kill them.
- 25:40That's, that's largely not the case, but they, they can only
- 25:44handle as many animals as they can handle. And you, you need, we need to
- 25:47keep that number down. And that's why you and I
- 25:50put the vast majority of our emphasis on these upstream programs.
- 25:54Instead of having the, the, the bail for the bathtub, we're,
- 25:58we're trying to stop that faucet so that the animals that end up at the
- 26:01shelter truly need to be there. And there's enough space for them because
- 26:05the animals that could have been kept in a home are still at home.
- 26:09Correct. I mean, you know, that way there is a spot for the
- 26:13animals that truly need, you know, a safe place to go.
- 26:17And not only that, but there's space and the
- 26:21staff have time to take care of those animals once they come
- 26:25in because they're not so overwhelmed with strays
- 26:29and owner surrenders that they have time to really Yeah. Give
- 26:32to the ones that really need it, you know, because there
- 26:36are situations, you know, you
- 26:40got hoarding situations, you got, you know, like puppy mills, you know,
- 26:44and they have to go and get 30, 50,
- 26:48or 100 dogs, you know, and those, those animals need a safe
- 26:52place to go. And that's what our
- 26:55shelters were originally 100%. I agree with
- 26:59you. So as we wind down, what you're doing
- 27:03is something that needs to be done in, I would say,
- 27:07most places in the United States, creating this partnership
- 27:11infrastructure to have these prevention programs in place
- 27:14and accessible to people. Do you have— what's your favorite piece
- 27:18of advice for somebody else that wants to do what you're doing in their community?
- 27:23My first piece of advice would be to call either their city
- 27:26council or their county commission, whoever funds the
- 27:31animal welfare, and ask them how much they
- 27:34spend on shelters versus prevention.
- 27:39If they're spending more on shelters than prevention,
- 27:44then look at putting together ways to
- 27:48Convince them to put a line item, even if
- 27:52it's 5% of the budget that
- 27:56they've been spending on the
- 27:57reactive programs,
- 28:01even if it's 5%, to get them to put into
- 28:05prevention. Because once they put it in, they start seeing the
- 28:08impact of that 5%, then eventually they'll start putting more.
- 28:13But if they're not putting any to begin with,
- 28:17Then you got work to do. Then you got a lot of work to do.
- 28:20Yeah. Thank you so much for that advice, but mostly for
- 28:24everything that you're trying to do in Alabama. I hope to talk to
- 28:28you again. I'm happy to help you with your work, and I'd
- 28:32love to see a lot more people trying to do what you're doing.
- 28:35Okay. Thank you, Penny. I was glad to be here.
- 28:41That's it for today. The Animal Advocate podcast is brought
- 28:44to you by the Animal Advocacy Academy. You can find
- 28:48episodes and show notes at
- 28:50animaladvocacyacademy.com, along with a link
- 28:54to our Facebook and LinkedIn pages where we discuss our
- 28:57podcasts, and we'd love to discuss your thoughts and experiences there.
- 29:02If you're interested in learning more about protecting animals, subscribe to the show.
- 29:06So you get every episode when it comes out. If you have any
- 29:10questions on this or any other topic related to animal law,
- 29:14email them to podcast@animaladvocacyacademy.com,
- 29:19and we'll make sure to get them answered. We'll either email you back
- 29:23or feature them in a future episode, or both. And
- 29:26remember, compassion is great, but compassionate action is infinitely better.
- 29:30Thank you for listening to Animal Advocacy Academy. Until next week,
- 29:34live with compassion.