Latest / The Action Catalyst / From Paycheck to Purpose, with Ken Coleman (Career, Broadcast, Self Improvement, Jobs)
Transcript
- 0:00Adam Outland: Welcome to the Action Catalyst podcast.
- 0:03This is Adam Outland, and today we're speaking with Ken Coleman nationally syndicated radio host, often referred to as America's career coach, as well as the number one bestselling
- 0:15Ken Coleman: author.
- 0:15Welcome Ken.
- 0:17Good to talk with you.
- 0:18We're
- 0:19Adam Outland: glad to have you back.
- 0:20This is actually your second time on the program, and I wanted to jump straight into a meaty topic that's on a lot of our minds right now, which is the so-called great resignation.
- 0:32Many people are switching jobs, leaving the workforce entirely, or just waiting on the sidelines, but what can employers be doing right now to drive retention in today's.
- 0:43Ken Coleman: Yeah, it's a really great question.
- 0:44So if we're talking about retention, you better be showing your team that there's a ladder where they are, because I think leaders need to hear this, the the leader mentality, and it's about getting the right person in the right spot.
- 0:58Right?
- 0:58So I'm a big football fan.
- 1:00We're in the middle of football season, so you've got a 53 man roster on the.
- 1:04And so every year they go through an arduous process by which they take 90 some players or whatever it is when they start training camp, and then they whittle it down to a 53 man roster.
- 1:15And the great GMs and the great coaches are ones that assemble the right talent.
- 1:20And so the leader's role is, do I have the right people on the right seat of the bus?
- 1:25That is the primary role.
- 1:27However, a blind spot for leaders is when they don't.
- 1:31How do I keep them?
- 1:32One of the ways that we, we keep them is what you've addressed in the question and retention is about making sure that they see an opportunity to grow, not just in their skill set, not just in their experience, not just financially, but in their role.
- 1:49More influence, more of a challenge.
- 1:51All those other things matter tremendously, but at the end of the day, we are creatures of progress and, and so you've gotta make sure that you give these.
- 2:00A ladder to a future that they see contribution growing.
- 2:05And I think if you do that, you're gonna have people stay with you much longer.
- 2:08That's powerful.
- 2:09Adam Outland: And that's right in alignment with our own values here at the Southwestern family of companies.
- 2:14There's people walking the halls that have been here for 40 and 50 years, and so having a culture where people can seek growth and promotions happening from the ground up is so I.
- 2:25We'd love to hear a bit more about your background, cuz I know that your path didn't begin in the same direction as where you
- 2:31Ken Coleman: are today.
- 2:32Yeah, well, you know, this book, uh, was written from my own experience, um, because I was somebody who was very much ambitious.
- 2:39Certainly intentional, feeling like I was on purpose in my professional life in that I thought I was.
- 2:46Called to go into public service in the area of politics.
- 2:50And uh, the short answer is I'm in my early thirties and I realized that my fire, my passion.
- 3:01For political work was waning big time.
- 3:04And so I began to really examine that and came to the conclusion that that was not the, the direction that was no longer the professional pinnacle.
- 3:13And so that is a very unsettling thing when certainly when you've been focused on it and headed that direction and on your way for quite some time.
- 3:21And so as I began the process of discovering what my unique role was, where I was supposed to contribute profess.
- 3:29I then began to realize that there were some similarities between public service and broadcasting in that I loved to communicate.
- 3:38I wanted to communicate publicly.
- 3:40Uh, I wanted to maximize the opportunity to influence as many people as possible.
- 3:46So as I began to walk through that, I realized that broadcasting was what I wanted to do.
- 3:51My heart reengaged that tuning fork inside my chest.
- 3:55I was like, okay, I, I love that public performance, that public communication.
- 4:00I certainly enjoy the pressure that comes with that.
- 4:02That's a pretty sick thing when we know that most people would rather die than speak in public.
- 4:06But I'm one of those few freaks that I get the juice man.
- 4:10And so I love it.
- 4:11So as I begin to go, okay, my heart's saying yes, then my head got involved and, uh, boy, we all know what this feels like.
- 4:19So the head starts.
- 4:20Well, you're 33.
- 4:22You don't have a degree in broadcasting.
- 4:24You've never done any real broadcasting.
- 4:27And so I, I was really paralyzed for about a year to two years and sat on the sidelines, kind of having a pity party.
- 4:34And then one day I realized I'm just gonna have to get out and do this.
- 4:36Nobody's sitting around thinking how they can help Ken Coleman, you know, nobody woke up today going, I think that Ken Coleman.
- 4:41Got some raw talent.
- 4:43I think he'd be great in broadcasting and I can make that happen for him.
- 4:46Where is his number?
- 4:47That doesn't happen.
- 4:49And so I got to a point where I was like, okay, I'm gonna have to, I'm gonna have to face rejection, I'm gonna have to face fear.
- 4:54I'm gonna have to face doubt and pride, and I'm gonna have to step out and do it.
- 4:57So I just started doing stuff and I signed it for broadcasting class sports broadcasting class.
- 5:02And got there the first day and there were a bunch of 20 somethings and I was 33 at the time.
- 5:08I think 34, I can't even remember.
- 5:10And it was two weeks into the class before the guys realized I wasn't an instructor.
- 5:15So, uh, it was kind of humbling, but it was also great.
- 5:18Got me the opportunity to do my first live broadcast, which was high school football, play by play on the internet.
- 5:23Two people listening to that first broadcast, the kid in the booth next to me and my.
- 5:28The kid was so nervous he didn't know what was happening.
- 5:31And uh, Stacy, even if she didn't like it, she wouldn't tell me she's that amazing.
- 5:35Adam Outland: But of course today, you're now the host of the Ken Coleman show, where you hear from people every day looking to land their dream job.
- 5:43In talking to your listeners, what are some of the commonalities?
- 5:46What are most people
- 5:47Ken Coleman: looking for?
- 5:48Yeah, so that's a really great question.
- 5:49I think it falls into three major buckets of people that are listening the show and calling the show.
- 5:54The first group are people who are, who really don't know clearly, or they don't believe firmly, that they know what they're supposed to do with their life.
- 6:02So it's, we could call them unclear or confused.
- 6:06That's the first bucket.
- 6:07I'm not sure what I wanna do with my life.
- 6:09Ken, the second group, they know what they want to do.
- 6:13Pretty darn good idea, but they don't know how to get.
- 6:17And then the third group is very interesting.
- 6:20Uh, they know what they want to do or what they're supposed to do.
- 6:25They know how to get there.
- 6:27But fear, finances, or family or past failure is keeping 'em on the sideline.
- 6:34So that group is really interesting.
- 6:35It's a smaller group of the three, but those people know what they're supposed to do and how to get there.
- 6:40But, uh, either, uh, they have to make a move and, and family would never go for it, or family would be upset.
- 6:46Or maybe they're fi they're in debt and their finances are a mess, and so they're like, I don't think I could do it.
- 6:51And then pass failure, whether it was moral failure or they started a version of the dream years ago and it failed spectacularly and they're just, they're afraid to come back out of the.
- 7:00Okay, let's
- 7:01Adam Outland: start with the people who are lacking vision.
- 7:04How do you begin with
- 7:05Ken Coleman: that group?
- 7:06Yeah, so these people are in stage, one of the seven stages that I unpack in the book.
- 7:11And stage one is get clear so they're not clear.
- 7:13We gotta get 'em clear and here's how you do it.
- 7:14There's three indicators.
- 7:16Think of it as a a panel on our car.
- 7:18When we all get in the car, we see all the gauges and everything.
- 7:21And for our own personal dashboard as a human being, there are really three indicators.
- 7:27The first is, That's what you do best.
- 7:30Really simple, and we're talking specifically hard skills and then people skills, otherwise known as soft skills, right?
- 7:37And so we want to get really clear on what we do best.
- 7:41I don't wanna know what your average.
- 7:44Talents are, uh, I, I really don't care what your awful talents are, right?
- 7:48Where you just, oh, you're just, you're abysmal.
- 7:50Uh, those are weaknesses.
- 7:52Those are good to know about, but those don't indicate anything about our purpose other than to say these are areas we weren't created to spend a lot of time in.
- 8:01All right, so that's the first indicator talent, what you do best.
- 8:04Second, I.
- 8:05Passion.
- 8:06Now, this is defined as work you love to do.
- 8:10So this is again, for specifics.
- 8:13What work do you look forward to?
- 8:16I mean, the task, the function, a role.
- 8:19So you leaders out there, you love leading, you just love leading people, and all that encompasses that.
- 8:25When you think about opportunities to.
- 8:28You have high emotion.
- 8:30Watch this.
- 8:31When you are in the midst of leading, you have high emotion, time stands still.
- 8:35You feel the juice, and then you are devoted to it, to the point that you want to get better.
- 8:41Um, you, you, you can't imagine a scenario where you aren't leading a team and leading people.
- 8:46That's high emotion, high devotion.
- 8:48And now the last indicator is, Now this is results that matter deeply to you.
- 8:55This is where the results of the work and your personal values have a really tight connection.
- 9:02Okay?
- 9:02So what results do you want to contribute to the world?
- 9:06So that's mission.
- 9:07They all three come together and they show us where we were meant to contribute.
- 9:13So when I use what I do best, To do work.
- 9:17I love passion to produce results that matter deeply to me, mission.
- 9:21And they come together like a big giant neon arrow, and that's a direction, a compass.
- 9:27And it says here in the world, the marketplace, the world at work.
- 9:31This.
- 9:32Is where I was created to contribute.
- 9:35And here's what's beautiful about this.
- 9:37It's not one job.
- 9:38It's not one silver bullet.
- 9:40Woo.
- 9:41What if I make the wrong decision?
- 9:43It's not that because in your sweet spot where all three talent, passion, and mission aligned, there are multiple jobs, career paths, and even dream jobs.
- 9:51And so that's what I say to that person.
- 9:53Let's get clear on the work that you were created to do.
- 9:56We created an As.
- 9:59In that first stage, it's called the get clear Career Assessment, and we show you where you score on the universal talents, the universal passions, and the universal missional results.
- 10:08And then we fill out a purpose statement for you, and then we give you professional possibilities so that now you've got a litmus test, a filter by which you make all future professional decisions.
- 10:19Now we move to stage two, getting qualified, and then you move on to stage three.
- 10:22Get connected for opportunities.
- 10:24Stage four, when opportunities come to you through connections, you can get started stage.
- 10:28Now we're working on the ladder, climbing that mountain, if you will, that stage five get promoted.
- 10:34Stage six is get the dream job, and then what do you do when you're on top of that mountain?
- 10:37Well, now your focus changes.
- 10:39And now I've, I'm looking out and the dream expands and I, in stage seven give myself away.
- 10:45I'm not working for income anymore.
- 10:46It's there.
- 10:47Influence is there.
- 10:48It's all about impact.
- 10:49So that's a quick snapshot of the seven stages and how all that fits in, and
- 10:53Adam Outland: all of that is in your book.
- 10:55What, what's the name of your book again?
- 10:56For our
- 10:57Ken Coleman: listen.
- 10:57Sure it's from paycheck to purpose.
- 11:01Those four words really address the emotions that every human experiences around work think about it, right?
- 11:07From paycheck to purpose.
- 11:08Paycheck is the provision we all have gotta pro provide for ourselves or for others.
- 11:13But then we all long to make a difference, contribution.
- 11:17And that's the purpose piece.
- 11:18And so, uh, we want people to realize that you can make the income that you desire and the.
- 11:23Now
- 11:24Adam Outland: over the years, you've had some very notable guests on your show from US Presidents, Tim Tebow, Tony Haw, countless others who have been a few of your absolute favorites.
- 11:35Ken Coleman: Wow, that's, uh, that's, that's my favorite list is pretty, pretty long.
- 11:40I could probably do a top 10.
- 11:41I, I think the names that pop out first and foremost at the very top of the list, coach Mike Sche.
- 11:46First major interview I ever did, and to this day, uh, an hour sitting on the floor of Cameron Indoor Arena, coach Kort, that was pretty amazing.
- 11:55I love coaches.
- 11:56I love Pat Summit.
- 11:58The, you know, the greatest, one of the greatest coaches of all time, Peyton Manning.
- 12:01That was, that was a really fun interview.
- 12:03What a serious, serious competitor he is.
- 12:06Uh, committed to greatness.
- 12:07Certainly enjoyed interviewing condo, Aliza Rice.
- 12:10We're talking about a brilliant woman that served our country in so many unique ways.
- 12:14Certainly a history maker.
- 12:16I recently interviewed George W.
- 12:17Bush, probably one of the most enjoyable interviews I've ever done.
- 12:21He's top three, not just because he was a former president, but because of how comfortable in his own skin he is, uh, despite the fact that he's seen and heard things that a fraction, a teeny tiny fraction of, of, of the population we'll ever see in.
- 12:35That was enjoyable.
- 12:36Mike Row from, uh, dirty Jobs, probably one of the most enjoyable interviews I've ever done.
- 12:41Uh, just from a conversation standpoint.
- 12:43I was telling some friends the other night at dinner, they were asking me a similar question.
- 12:47I put Malcolm Gladwell on the list because of all the people I've interviewed and I've interviewed two presidents and US Senators and all the things.
- 12:53The most intimidating person I've ever interviewed was Malcolm Gladwell because of how brilliant he is.
- 12:57He's just such a smart guy, but he's very humble.
- 12:59Malcolm is up there.
- 13:00It's amazing how, while these names that we kind of marvel at of how you know well known or accomplished, they are, the reality is they're just men and women like us, and to truly have a conversation like that as powerful, powerful experience, I'm very.
- 13:15You
- 13:15Adam Outland: mentioned Pat Summit.
- 13:16I'm not sure if you know this, but one of the groups under the Southwestern Family of Companies is the Pat Summit Leadership Group.
- 13:22Ken Coleman: Do you want a great Pat Summit story?
- 13:24Absolutely.
- 13:26Okay.
- 13:26So this is from my interview and, uh, I don't know how many times she told the story, but your audience will love, it's a great leadership lesson.
- 13:31So I'll give you the quick version.
- 13:32So I asked her one time, I said, uh, What was one of the most valuable lessons you learned early on as a young coach?
- 13:39Cuz she took the job at Tennessee, I believe, at 22 or 23.
- 13:42It was one of the two.
- 13:43So she's really young, she's only a couple years older, uh, than maybe the freshman and maybe a year older than her seniors.
- 13:48And she told me about her first game.
- 13:51It was against Mercer and they lost.
- 13:53And uh, she called her dad cuz she always did after every game.
- 13:57And he answered the phone.
- 13:58He said, all right, just like that.
- 13:59She said, daddy, what do you think?
- 14:01He goes, well, You need to get you some race horses because you don't take donkeys to the Kentucky Derby.
- 14:08And that's all he said.
- 14:10And, uh, that was the end of that conversation.
- 14:12And she said it stuck with her, you know, you know, you gotta have thoroughbreds to win big.
- 14:18And as a leader your, I think most important responsibility is to, is to assemble talent, the right talent.
- 14:25So that's a fun little, uh, little story.
- 14:26I love to.
- 14:28So let's talk a bit
- 14:28Adam Outland: about another one of your books.
- 14:30The one question which asks the reader what they would wanna know from the people they admire the most.
- 14:36What's the secret to a well crafted
- 14:38Ken Coleman: question?
- 14:39Yeah, so, you know, the secret to a good interview is also the secret to a great conversation, which I'm a huge fan of connections.
- 14:46And you know, we talk a lot about that, that stage three in the new book, from paycheck to purpose get connected.
- 14:51So what's the, what's the art of connection?
- 14:54And it's really taken on the posture of a student, can you transform yourself into a human sponge?
- 14:59And so, you know, in my interviews, my goal and my posture.
- 15:05Is one of you have so much value to give to the audience, and I'm here to get as much of that out of you as possible.
- 15:12So that's, that's the mindset.
- 15:13And so that, that, you know, informs the questions that I ask.
- 15:17So like with a patch summit, you know, you know, you gotta first know who your audience is.
- 15:22And so if you're a leader and you're doing an interview for your company or your team, whatever you, even though you know it's your company, you gotta sit down and ask.
- 15:29What does the audience want to know and need to know right now?
- 15:31The want to know is, you know, what do they wanna know when they hear from somebody?
- 15:34That's very influential.
- 15:35So there's a little bit of the entertainment appetite that you're looking at there.
- 15:38Now, the need to know is okay, they need to hear some leadership lessons from Pat Summit because she's in such a unique thing.
- 15:46So, You know, you're starting with that and that informs the rest of the conversation because I now know that Pat Sum has, has experience, and then she has skill that can be transferable to the audience.
- 15:58And so how do I maximize that?
- 15:59And so that's a simple answer to that.
- 16:01That's that's how you make sure that you're doing a really good interview.
- 16:05And that's powerful for any
- 16:06Adam Outland: leader as well.
- 16:07Anyone who wants to draw the best out of their employees and be authentic and honest with them about how to
- 16:12Ken Coleman: improve.
- 16:13Yeah, that's absolutely right.
- 16:14And again, I mentioned this briefly, but I wanna highlight really quick.
- 16:17That's the key to great conversation.
- 16:19You know, a leader to leader and you're hanging around other eagles instead of talking about yourself.
- 16:24Show up.
- 16:25And ask questions, get knowledge and wisdom, get insight.
- 16:30People feel tremendously valuable when we ask them their opinion, and so you're showing that you value them and they're gonna feel tremendously valuable as a result.
- 16:39So I mean, don't, don't forget that technique in everyday conversations.
- 16:44That's
- 16:44Adam Outland: great.
- 16:45So on that note, what are some of the most surprising responses you got when you were interviewing for the one question, were you ever caught
- 16:51Ken Coleman: off?
- 16:52No, I, I, you know, that that book was so thought out that the format of that book, as you know, is to reveal and showcase the power of one question to, to.
- 17:02Life changing answers.
- 17:04One that sticks out to me, uh, is the Jim Collins answer, you know, and I'm, I'm asking him about why do we, as consumers want to consume great, but we as humans are so scared of doing what's necessary to do.
- 17:17Great.
- 17:18You know, the idea is, is that when you and your wife book a vacation, the this conversation ever happens.
- 17:23Hey, listen, what do you think about an average?
- 17:26They got an average rating and uh, there's an average beach there.
- 17:29Or who says, man, I love our team.
- 17:31I'm so excited this year they're, they're, they're 500.
- 17:33They're five and five and we're so fired up.
- 17:35Or, let's go to a concert.
- 17:37They're okay.
- 17:38I don't really like the band.
- 17:39They're okay.
- 17:40Like, nobody says that.
- 17:41So we don't consume average, but we don't pursue greatness.
- 17:44And so that was the heart of the question.
- 17:46Okay.
- 17:46And so I asked Collins that, and as you know, he goes on to say, he goes, he, he, he recalls a story when he was.
- 17:52In a business school and a young man came up to him and said, I've got a, a fork in the road, professor Collins, uh, do I take a job with a Fortune 500 company, uh, which has got stock options, the great benefits, yada, yada, yada, super secure.
- 18:06It's a lock versus do I go start my own business?
- 18:10When the young man asked him that, he, he, he responded and said, Who's to say that the job with the Fortune 500 company is in fact that stable and he reminded the young man of how quickly Enron, which I think everybody in businesses knows the unbelievable.
- 18:25Historic collapse of Enron.
- 18:26He was basically saying if the economy tanks or there's a moral failure or there's something that goes on, all that stock can evaporate in a moment.
- 18:35And he said, betting on yourself is as safe, if not safer than working for someone else.
- 18:40And he said to me, Ken, this is what we all must face.
- 18:43And he said, we all tend to lean towards a future that is almost paint by numbers.
- 18:48And he said, there's safety.
- 18:50We think in that.
- 18:52Approach as opposed to going to a blank canvas and painting our own masterpiece.
- 18:58Therein lies why most people don't pursue greatness, and essentially what he was so phenomenal insane is, is that we would rather be safe and even potentially miserable than we would to be uncomfortable.
- 19:11We humans would rather be miserable than uncomfortable.
- 19:14And the reason is we know what to expect with the miserable, right?
- 19:16We can bite our stick, get through it, drink our face off at happy hour on Friday, go out on the lake on Saturday, watch a bunch of football on Friday, and try to like forget everything.
- 19:27And then Sunday night comes around and, and, and we get all anxious.
- 19:31We get all nasty and miserable and we just try to make it through the next weekend.
- 19:35And that's because again, we'd rather be miserable than.
- 19:39When people weigh the costs to choose purpose over a paycheck, many people sadly, will choose the paycheck and not go for purpose.
- 19:48And it's an uphill battle, man.
- 19:50This isn't one book's gonna solve this problem, you know?
- 19:53But we as leaders, we can help, you know, because if you get people that are on purpose in positions that they were created to fill in your company, you can't hold greatness.
- 20:03So Ken,
- 20:03Adam Outland: in closing, when you're thinking about vision and purpose and you're talking to someone who's calling in and they say, man, I've been at it a while now and I'm having a tough time staying motivated, what would you say to someone who's hit that slump and needs to
- 20:16Ken Coleman: recharge?
- 20:18The first thing I would tell them is, is you're not having a problem with motivation.
- 20:21You've lost sight of your why.
- 20:22You don't have a motivation issue.
- 20:24You have a confusion issue.
- 20:25You have a distraction issue.
- 20:28And so I would tell them the retreat to Clarity, and I would tell them to go back to the process that I teach, that I unpacked.
- 20:34Get clear, write a purpose statement.
- 20:36If you've never written one before, take the Get Clear Career assessment.
- 20:39Read the first two chapters of this new book, because when I retreat to Clarity, I see my why again, see, vision is the, where vision is.
- 20:49The mountaintop purpose is the why.
- 20:51Why do I wanna scale the mountaintop?
- 20:53And so when we lose motivation, we have forgotten our motive.
- 20:57So the root word of motivation is motive.
- 21:00When we watch these legal dramas on television or in the movies and the lawyers, uh, that are the prosecuting attorneys, and they are trying to convince the jury that there was a motive.
- 21:12They're trying to say this is the motive.
- 21:14And if they can establish motive, then guilt can be attached.
- 21:18And essentially it's going, why would that person do this bad thing?
- 21:22Well, here's why.
- 21:23And when they prove the why, and so we, so it's like the root word of motivation is motive.
- 21:28So I just gotta be able to say what's my motive?
- 21:31And when I get back to clarity, I see my motive.
- 21:34I reattach, reconnect to my why, and then you're not gonna have a problem getting outta bed the next.
- 21:41But I can tell you that the person who is, is lacking motivation has been distracted or is confused.
- 21:52And I'll give you a practical example so that it doesn't feel like I'm teaching in platitudes.
- 21:56I get calls all the time from teachers.
- 21:58Elementary school teachers, middle school teachers, high school teachers in the public school system.
- 22:02And I'm not bashing the public school system, I'm just telling you what's happening on the show.
- 22:06I'm telling you what's happening in real life.
- 22:07And by the way, go look up the data.
- 22:09You can go check me on this.
- 22:10Uh, teachers are quitting at alarming rates.
- 22:13And the reason is is cuz the system is jacked up, they spend more time doing paperwork, um, they're unable to discipline.
- 22:21They have all this pressure for standardized test score.
- 22:25To be able to keep their jobs so that you know, or the school gets funding for them to be able to keep their job and they're not focused on the thing that they got into it for, which is just the instruction and the guiding of young human beings.
- 22:38Yet when they got into it, their why was really clear, but now the why's been covered up by all this other stuff.
- 22:44And so what has happened is they've gotten distracted because the system makes 'em do all these other things and they don't even get to spend hardly any time on the joy.
- 22:53And so they get distracted to the point where they get confused.
- 22:56And so that's an example where distraction and confusion are the perfect storm.
- 23:00And now teachers call me going, Ken, I thought I was supposed to be a.
- 23:04But I've lost my passion and I have no idea where to go, and so I've gotta uncover what's caused the confusion and the distrac.
- 23:12And then at the heart of it, I go, I'm not saying that you have to stay in the environment you're in, but you've not lost your passion for instruction.
- 23:19It's really instruction is what you love.
- 23:22Turning on the light bulb for people.
- 23:23So you can do that in the corporate environment, in HR corporate training.
- 23:27You can do it on the community college or college level where the students actually wanna be there and then they begin to see that they didn't lose their passion.
- 23:34They got distracted, they got confus.
- 23:36Wow.
- 23:37Adam Outland: Yeah, that adds a lot of clarity about avoiding outside influence and really controlling the controllables.
- 23:43This has been a, a really great conversation and, and I really appreciate your time.
- 23:47Where's the best place for our listeners to reach out to you
- 23:50Ken Coleman: or pick up your books?
- 23:51Thank you for asking Ken coleman.com is the best way to get the book connect with me on social media there as.
- 23:58Uh, and then find out how to listen or watch the show.
- 24:01We're on YouTube podcast, Sirius XM and 75 radio stations around the country.
- 24:08Well, there
- 24:08Adam Outland: you have it, Ken.
- 24:09Thanks again for joining us on The Action
- 24:10Ken Coleman: Catalyst.
- 24:11Anytime.
- 24:12Always enjoy being with you.