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How Starbucks Built a Third Place Worth a Hundred Billion Dollars
In this episode of The CEO Diary, Lucas and Luna explore how Howard Schultz's concept of the 'third place' transformed Starbucks from a regional coffee roaster into a global brand worth over $100 billion. They trace the key decisions that built Starbucks' competitive moat: the choice to own instead of franchise, the investment in health insurance for part-time workers, and the deliberate strategy of saturating neighborhoods. The conversation draws on Schultz's memoir 'Pour Your Heart Into It' and examines how the third-place ethos survived the 2008 crisis…
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