Built in Mzansi: How Tracy Chambers took a leap of faith to tackle a problem facing South Africa’s retail sector: what happens to clothing that is returned, defective, or no longer sellable through conventional retail channels? She has built Taking Care of Business, which has helped around 8,000 people generate income by reselling approximately 2 million returned or defective items from major retailers, representing about R150 million in clothing each year.

The National Briefing · Aug 11, 2026 · 6m

Built in Mzansi: How Tracy Chambers took a leap of faith to tackle a problem facing South Africa’s retail sector: what happens to clothing that is returned, defective, or no longer sellable through conventional retail channels? She has built Taking Care of Business, which has helped around 8,000 people generate income by reselling approximately 2 million returned or defective items from major retailers, representing about R150 million in clothing each year.

Guest: Tracey Chambers - Co-Founder and CEO, Taking Care of Business