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E96 Behind the Scenes of Healthcare: Operations & Empathy in Action Unveiled with Amy Zolotow
Dive into the latest episode of the Advancing Healthcare Innovation Show, where host Michael Stamatinos engages in a compelling conversation with Amy Zolotow, the Director of Operations at Mercy Personal Physicians at Lutherville. This episode offers a profound look into the complex and crucial role of operations within healthcare, through the lens of Amy's extensive experience and innovative approach to leadership, technology integration, and creating a nurturing work environment.
Amy discusses the balance between keeping the system alive from an executive perspective and addressing specific…
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