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Episode 39 - Choosing Your Leadership Approach: Coaching vs. Directing vs. Mentoring

You told a struggling employee to figure it out on her own when what she needed was a clear answer. Or you handed someone step-by-step instructions when she stood ready to run with it herself. Most leaders don't have a leadership approach; they have a habit, and it's costing their team more than they realize.

In this episode, Toby pulls coaching, directing, and mentoring apart into three distinct tools, hands you a fifteen-second filter for choosing the right one in the moment, and walks through a single chaotic day at a food truck where a manager gets it wrong, then right, then right again…

The skinny

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