Rachel Tan’s EA Cheat Code: What Outcome Do You Want?
Rachel Tan shares why asking an executive what outcome they want can save an EA from wasting time on the wrong solutions, how EAs bring overlooked experiences into rooms where decisions are made, and the difference between sensitive and confidential information. She also tells the story of a board dinner reservation that nearly became a disaster.
The EA cheat code: Ask what outcome they want
Earlier in her career, when an executive brought Rachel a problem, her instinct was to immediately return with solutions.
Now, she starts by asking:
“What is the outcome that you want from this?”
She…
The skinny
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