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Transcript

Letting Go to Level Up · The One Small Change Podcast

0:00
Welcome to the One Small change. I am thrilled that you are
0:04
here and you're ready to embark on this journey of exploration and
0:07
transformation. And I'm your host, Yvonne McCoy. If you don't know,
0:11
and I bring almost 30 years of entrepreneurial experience and I
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have an obsession with discovering growth through
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the power of seemingly small change. And each week I try to bring
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somebody into your, you know, your world that's going to help you to
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grow along this journey. And this week we are talking to
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Kathi Burns and she's going share with you. Hey,
0:33
Kathi. She's going to share with you how a smaller, unexpected
0:37
decision sparked a remarkable transformation
0:40
in either her personal or her professional life. So,
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Kathi, thank you so much for spending your time. Thank you
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so much for sharing what you know because we need to know
0:52
what it is you're going to be talking about and as we grow our
0:55
business. So take it away, girl. Well, thank you
0:59
for being having me as a guest on your show. I very much appreciate it.
1:03
I'm super excited to talk about friction tax
1:07
and things that we are not that we do that slow us
1:10
down in moving our business forwards. We're going to talk a lot about
1:14
the little stumbling blocks that we happen upon all the time
1:18
and not even know that we're paying this tax in
1:22
our time. And you and I, even before we even
1:26
started this interview, we went into one of those
1:30
topics. So later on I'm going to share that so that you know that I
1:33
too have stumbling blocks and can do better at what I do.
1:38
We all do. We all do. So how did you, how did you
1:42
get into what you're doing and what makes you not
1:45
just an expert, but the expert in this field?
1:50
Well, I am a board certified professional organizer turned operational
1:53
architect. I've been doing this work for 23
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years and I've been a serial entrepreneur pretty much all my
2:01
life. And so I bring a lot of expertise.
2:04
And how did I fail in my businesses before? How
2:08
did I succeed in my businesses before? So as a serial entrepreneur, that's what
2:12
we do. We try, we experiment, we do things,
2:16
we see what works, what doesn't work, and we move forward. What makes me
2:20
unique is that had varied experiences throughout
2:23
the years. I started out as a 100 ton
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licensed boat captain and I was delivering yachts
2:31
and that was the beginning of my journey. And what makes
2:35
that exceptional? Well, it's so funny, you know, everything
2:39
we do throughout our life leads to the next step. And I remember
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being in the Gulf Stream years ago thinking about
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everything in my life on shore at my house and realizing
2:50
that none of it was significant. And I would go back
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to my apartment when I got to shore and I would purge. And
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I think that's what kind of started the whole professional
3:02
organizer thing for me is like, I realized that things weren't that important.
3:06
And as a serial entrepreneur, I've shifted into being
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a travel writer after that and living out of
3:13
a suitcase 42 weeks a year and realizing that everything that I had back
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on back, you know, at my department wasn't important because I had everything I
3:20
needed in a suitcase, basically. So I think that's what started the
3:24
simplification process of my life and realizing that things didn't really
3:28
matter that much. But also as a
3:31
entrepreneur, I kind of moved that forward. Like, so I
3:35
became a board certified professional organizer over, like, 23
3:39
years ago. I was in the inaugural class of organizers.
3:43
I've moved forward throughout the years. Now I actually help write and
3:47
write the exam review questions for the bcpo. So I'm
3:50
on. You know, I'm one of the old timers in the industry. But what's happened
3:54
with me as we move and change is I've realized that
3:58
as a small business owner, that has been this for so many years, that
4:02
now I really have the tools to help other entrepreneurs
4:06
grow and scale, because I've done all that. Right? So
4:09
it started as organizing homes, into organizing
4:13
businesses, into setting up structure for businesses so they can
4:16
actually scale and thrive. And hence, now I'm an
4:20
operational architect for businesses. I help them see what's
4:24
missing in their business and where their stumbling rocks are.
4:28
Because oftentimes, as you know, Yvonne, we don't know what's holding us
4:31
back half the time. Right. That. That
4:35
is. So I want to go back just a little bit because I know that
4:39
there are people in the audience that are saying something like,
4:43
you know, my clutter is my, you know, is the way
4:47
that I am. Or. Or, you know, I don't want to have to follow
4:51
this. I mean, it seems so boring. I would much rather do, you know, just
4:54
take everything as it comes. Tell us, tell us what you say to
4:58
people like that. Well, what I say is
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any. Any pile in your life is a symbol of things left
5:07
undone. And if you have too many things left
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undone, you have all these open circuits in your brain that are
5:14
trying to fire and remember everything. And memory is
5:17
not a system, right? So you need systems.
5:21
And a pile is not a system. It's just
5:25
an open loop that will slow you down and stop
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you. So for those who love the clutter,
5:33
especially as women. We can't ignore the clutter. It silently screams
5:36
at us without us even doing anything. We know
5:40
what's left undone. We know what needs to be addressed. And it
5:44
muddies up. And what I call mucks up your life. My first book, how to
5:47
master your mic. It's. It's muck that makes you stuck and un. To move forward.
5:52
The thing that I find really interesting, not only in my
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business, but also in my private life, is that the
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clearer I am about where I'm going,
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the easier it is to let go of things. And
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I think part of what we. We. We do not.
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How can I say this? I don't think we realize that
6:15
as we're growing, we shed stuff. And
6:19
that can be clients, and it can be just stuff, right?
6:24
And so there's.
6:27
We've never been taught that letting go. I mean, my
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sister said probably one of the best things I ever heard. You know, years
6:34
ago, she said, when I give things away, it makes me feel rich.
6:40
Absolutely. Because we tend to hoard. It's like, I mean, you know, I may need
6:44
this one day, or I'm on a. I'm gonna wear this on a special occasion.
6:48
And I have to say that I can be incredib Guilty of this. I mean,
6:51
I saved something. I bought an antique
6:55
thing, right, That I saved, and then one day
6:59
said. I mean, I had it for years and never had it out, and then
7:02
said, one day, you know, I'm gonna put this out. And it turned
7:06
out to be the same time we got a puppy who ran through the room
7:09
and knocked it off the shelf.
7:13
Thank you, puppy. It was like, oh, my God,
7:17
I could have had years of enjoying this. So
7:21
maybe I really didn't need it, you know? Well, and if it was put
7:24
away, you didn't. I mean, you said something very interesting that, you know,
7:30
you can move forward when you let go. And, you know, the more you let
7:33
go, the more you're able to live forward. And I think that you have to
7:36
have space in your life in order to thrive
7:40
and get in. The more you let go, the more clarity you have,
7:44
which means you can thrive, not just survive.
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Right. Surviving being stuck in a bunch of
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unfinished open loops. And. And, you know, and that's
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true with your business, too. I mean, one of the things that I try to
7:59
get people to do is really focus. Get clarity and really focus on
8:03
the thing that they do, because when they do that, they can put lots of
8:07
energy into it. They can do it better. They can do it deeper. When you
8:10
have a lot of things that are just really scattered around, you don't ever
8:14
get good at any of them, right? So
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you had the amazing experience of
8:23
living out of a suitcase for 42 years. So you
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obviously knew what you actually needed and didn't need.
8:31
For those of us who may be just starting this,
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how do we, you know, how do we do that? How do
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we start? First, becoming aware of it as
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entrepreneurs, what I find a big stall out
8:46
is broken and duplicated systems. And
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this happens when you're scattered. So take, for instance, you'll start
8:53
one contact database, and then you'll have one in the phone, and then
8:57
you'll have another one that you bought somewhere, and then none of them
9:01
are speaking to each other. And so you have all these broken and
9:04
duplicated systems. And I think to start first is,
9:08
you know, what is your main database? Is it all speaking
9:12
to you? Is it the one, one thing? Like, let's just go database, right?
9:16
Contact management. I mean, that's a simple, simplified version of
9:19
this idea. Start there, right? See
9:23
how many do you have that are doing the same thing? And
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then limit it down to one. Put everything into one bucket, you know,
9:30
organizing one on one, like with like. So all your contacts
9:34
need to be in one place. And that's just a real basic scenario. But you
9:38
could do the same thing with everything. How many inboxes do you, how many
9:41
times you have to log in and log out? Do you have one that you
9:45
use only, right? Because, you know,
9:49
in Client Notes and Google Docs, you know, we could talk about that. Your
9:52
documents, right? How many document formats do you use?
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Are you using Word? Are you using Pages? Are you using Google
10:00
Docs? Are you using pd? What the heck is it, right? And you know,
10:04
we talked about this at the, at the beginning, it's like, choose
10:07
one. And that's why I actually have a Google Workspace
10:11
masterclass. I'm all about Google Docs now. Everything can be in a
10:15
Google Doc and nothing should be anywhere else. That way I can
10:18
find it. And I, and I have a protocol set up
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so that I can find things within five seconds, which is
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what you need to do. So, all right, we were talking
10:30
about systems and this was one that someone had me
10:33
do that I found really amazing. And that was
10:37
just having a good naming system. Oh, yeah. So you can
10:41
actually find things. It's like an amazing,
10:44
an amazing thing to do. And you know,
10:48
every once in a while, because I'm notorious for losing stuff, every once
10:52
in a while I Will go in and search for things
10:56
that basically, you know, had the parentheses
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like, you know, nine. That I have nine ver. You know, nine of these.
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And. And just delete them. You know, it's like if I have d. I
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don't need, you know, whatever. And,
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and I think the other part, I think if so many times,
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we don't think that the first step is
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really an insight and a mindset shift.
11:23
Absolutely. And I think part of it has to do with
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information is everywhere. You don't actually
11:32
need to keep lots of information because
11:36
you can find it again. And so, you know, I have this thing
11:39
called productivity ahead. And, and part of the step is put something
11:43
on hold. But when you put it on hold, just put a link in.
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Don't put a whole article, just put a link, because
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you don't know if that article is even going to be relevant and up
11:55
to date, you know, and. And I think that having that
11:58
mindset is. Is one of the biggest things. I mean,
12:02
one of the things that happened to me once is I decided
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when I, you know, this is like decades ago, and I had been in
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the adult education space
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after I, I came out of corporate and it was like, this
12:17
is such good stuff. I mean, I.
12:21
And so I found somebody who could actually use
12:25
it. I mean, as I went through it, it was like, oh, I don't want
12:28
to throw the, you know, and I must have had six boxes. Six,
12:32
you know, those file boxes that I carted
12:35
off. And it was like, oh, my God, I felt so relieved, you know,
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that I found it a home. And so I find that. That for me
12:43
is if I can find a different life for
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something that somebody else can use. Like if I, you
12:50
know, before I get rid of something, you know, it, you know, like information,
12:54
I will say this might be interested to you, interesting to you, and I
12:58
will email it to somebody and then I can get rid of it, because then
13:01
I don't feel like I've just thrown it away. So,
13:05
yeah, I think the mindset has. Even has more to do with
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it than the actual action. Yeah, I,
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I think you're right. It. I call it the letting go muscle.
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And most of our letting go muscles are atrophied. We're not used
13:20
to letting go. And when you start letting go and you start
13:23
moving your good into the world, then you become more powerful and you have.
13:27
And you realize how good it feels. Like you. You felt so good when you
13:31
got rid of those two boxes to someone that needed them. It feels
13:34
good. And you're like, let it go, let it go. Because you realize that the
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less you have to muck you up, so to speak, in your mindset, the
13:41
easier it will be to move forward. And guess what? You can't have
13:45
anything new come into your life unless there's space for it. And if
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there's no space, no good comes in. I mean, I know
13:52
we're kind of in the change of seasons right now, and I
13:56
am purposely, when I pull something out,
14:00
if I go, I'm not going to wear that now. I go, but will I
14:03
wear it ever? You know, if I'm not going to wear
14:07
it now, do I really need it? Why
14:11
would you wear it later? Yeah, it. And so it's like,
14:15
you know, and I'm like, okay, but,
14:19
you know, or, or the other thing that someone told me that was
14:22
a really good thing was to put a trash can in your,
14:26
like your vestibule or wherever your mail is. Don't even bring
14:30
it in the house. You know, the junk mail and stuff like that. And that
14:34
was a game changer. Oh, yeah. No, no, no. Never
14:37
bring, never. I do the five finger mail sort. Never bring any of that crap
14:41
into your house. If you have, if it's, you know, depending on where your
14:44
mailbox is, hopefully none of you have them drop through the front door
14:48
into your living room. That's like the worst. But wherever your
14:51
mailbox is, you want to sort and get rid of the junk. Either
14:55
have a shred or a trash bin right there. But, you know, as a
14:59
personal stylist, I have to say that, you know, clothes are something that
15:03
I work on all the time trying to get rid of the clothes. And, you
15:06
know, if you're not going to wear it now, why would you wear it later?
15:10
Well, for me, that's really hard. So what I have is a donation bag in
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my, in my master closet at all times. Yeah. If I
15:16
pull something, I put it immediately in to donate. I don't look
15:20
at it. It's a deep bag. Once the bag's full, it goes away. So I
15:24
don't second guess myself. So having a donation station set up
15:27
at various points in your house is a huge, huge, really good thing.
15:31
I have one in, you know, one in my master, one downstairs. So if I
15:35
find things like, what is this? I can just donate it immediately.
15:39
Well, I, I have to tell you, when I was in the tax business, you
15:42
had to keep records for seven years. And so they were always
15:45
stored. And there was a date on it. Destroy at this date.
15:49
And I actually, I actually did that in my house.
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It was like things that I felt like I couldn't part with.
15:57
I would put them in a file box and then date them, seal
16:01
them up, date them for like a year. And if I
16:04
hadn't opened it in a year, I would say to my husband, don't ask me
16:08
if it's okay to throw it out, just take it out. Yeah.
16:12
Because I haven't looked at it in a year. I've gone through a whole 12
16:15
month cycle and I haven't needed it. Just take it
16:19
and let it go. Yeah, so. So those are just some,
16:24
you know, general kinds of things. But in terms
16:27
of entrepreneurs,
16:32
I think the first thing is that
16:36
it's really hard for us to organize ourselves by
16:40
ourselves. And so I would think
16:44
that the first thing that you should do is get
16:48
somebody to take a look at what you're doing and your systems
16:51
or whatever. I mean, I know my daughter is
16:55
ruthless. I mean, just in terms of the personal stuff,
16:59
she's like, mom, let me clean your office. And I'm like, oh my
17:02
God, I'm like scared. Right.
17:06
But as an entrepreneur, it's
17:10
not like you're walking into somebody else's place.
17:13
You can be as unorganized as you
17:17
naturally are or whatever if you're working from home. So
17:21
talk about the benefit of having somebody
17:24
help you through this process and setting
17:28
systems up. Well, I have a whole chapter in my first book about that.
17:32
It's called Masters Hire Masters. All of the most successful
17:36
people in the world will hire those to help them for things that they cannot
17:39
do. And generally as entrepreneurs, we cannot see the forest through the
17:43
trees. We don't know what systems are broken, what systems are duplicated.
17:47
So, you know, I do audits all the time with small
17:51
businesses to show them where their blind side is and
17:54
where they have that, what I call friction tax. What are the
17:58
taxes that they're paying that they don't know they're paying in their time? Because
18:02
time is the one thing we can get, not get back. And time is the
18:05
most valuable asset that we have in business. Right. We all say we don't have
18:08
enough time for that. Well, we only have, we all have a certain amount of
18:11
time. So how I work with clients is I
18:14
identify very quickly. I have interviews and
18:18
capacity audits or friction tax audits where I will help them
18:23
see what they're not seeing and what is
18:27
making them stuck. If they're looking to scale, why are they not scaling?
18:32
What is it oftentimes for? You know, I have two
18:35
basic Core web, two basic core groups. I have
18:39
the struggling entrepreneur, the one who's making about, you
18:43
know, anywhere from 100, $250,000 a year. And they don't know why they
18:47
can't scale. And then I have the other clients, the scaling
18:50
CEOs of 500 to 2 million clients who want to
18:54
scale more. And it always comes down to
18:58
what are they not seeing that's blocking them from moving them forward.
19:02
For the smaller entrepreneurs, generally, paper, paper flow and
19:06
document retention is a big, big, big thing
19:10
that they're spinning their way. You know, the average entrepreneur of
19:14
that capacity is spending four hours a week trying to
19:18
find documents that they know that they have, that they cannot find. They don't know
19:21
what they named them, where they hid them, where they're, how to find them, and
19:25
they're wasting time. That four hours a week ends up being a month, a
19:29
year that they're losing in productivity
19:33
just trying to find things. You know, that the, the
19:36
version nine of the document. That's why I like
19:40
Google Documents. You know, what's that most latest, greatest version
19:44
of the document that they're trying to send to someone?
19:47
I found version 5 and 6, but that's not the one I need. I need
19:51
9, right? Where's that last version?
19:55
You said something, and I kind of feel like
19:58
it. It. We need to go back to it. Okay.
20:03
You talked about the tax, right?
20:07
And that sounds, I don't know, it doesn't sound scary
20:11
enough. I don't, you know, I don't know. I don't know what the word I
20:14
really want to use to define it, but I think what, what,
20:17
what it doesn't emotionally evoke
20:21
is, it is costing me
20:25
so much. I mean, now the example that you gave, you know,
20:29
that's four hours a week. But I think it's even
20:33
more than the time and the money, which
20:36
is obviously a big thing. It's also,
20:42
I think, an emotional drain, you
20:46
know? You know, it's like, I know I have this. Why
20:49
can't I find it? You know, yada, yada, yada. Then I get sidetracked and I
20:53
need to go back. It. It's taking away from your life and it's
20:57
taking away from the things that you enjoy
21:00
doing, right? And I think the other part
21:04
to it is, I think it's
21:07
demoralizing. I mean, you say to
21:10
yourself, I'm a smart person. I should be
21:14
able to do this. I should know where I can find this. How can I
21:18
help other people if I can't even find this stupid Document.
21:21
Right. I mean, tax
21:25
doesn't feel heavy enough for what it's actually costing you.
21:29
So I think we needed to go back and talk about that. I mean, I
21:32
think it. Part of it is that it. It
21:35
requires a change, and we don't
21:38
necessarily like change. Change makes us uncomfortable.
21:42
Right. So there's that discomfort, but knowing that that's a
21:46
temporary thing, versus keeping the system that
21:50
you've got, which is going to be an everyday thing
21:53
maybe a couple of times a day, and
21:57
it's keeping you from fulfilling what you really want to
22:01
do. I think
22:05
I just had that. I don't know. I just had. No, I. I'm with you
22:08
on that. I mean, that's just a phrase that I coined. It's overwhelm, it's
22:11
exhaustion, it's overwhelmed, it's exhaustion, it's fatigue,
22:16
it's not being able to sleep at night. I have several clients,
22:20
many, many clients. When they first hire me, they can't sleep because
22:24
they're doing checklists on the ceiling of everything that they didn't do that they
22:27
need to do, that wasn't done, and then they're sleepless,
22:31
sleep deprived. I think the other part to it is
22:37
a lot of entrepreneurs feel like this is such a simple
22:40
thing, I should be able to do it myself, you know,
22:44
And. And I think, you know what, what I always say to people is there
22:47
are things that you're going to be good at, naturally, and that's where you should,
22:51
you know, your zone of genius or whatever.
22:55
It doesn't make sense for you to put
22:59
an expert. I mean, take your expertise and
23:03
put it into something that you're not good at, because it'll take you two or
23:06
three times longer than somebody who. That's their expertise,
23:11
and they can simplify it for you. I mean, I think, you know, when I've
23:14
worked with really good coaches and really good people, one of the things they've said
23:18
to me is, you know, if I. Because I can be
23:22
resistant to change just like everybody else, they'll say,
23:26
how have you changed before? Or how have you done this beef? You
23:30
know, so that they can kind of put it into the way that I'm willing
23:34
to work so I can start to see some benefit of it. And then
23:37
you go, oh, this really does work. I wrote more of this.
23:41
Right? I mean, that's. That's me.
23:45
So what would you say? What would you say are like three things
23:49
that people could do or three questions even, that people
23:53
should ask themselves to see if they need this kind of help?
23:58
Well, are you. Are you making the
24:02
amount of money that you want to make? That's question one. Do
24:06
you have the time that you want for your personal life
24:11
or are not. It's leading me. I'm thinking of one of my client
24:14
stories. I can tell you about that. You know, her journey and,
24:19
you know, are basically, are you moving forward
24:22
with ease and grace and freedom? Do you have freedom in your company?
24:26
If you feel, you know, we all become entrepreneurs because we want freedom
24:30
and money. Right. We want a free. We want to do what we
24:34
want to do, when we want to do it, how we want to do it,
24:37
and make money doing it. And they always say, do what you
24:41
want to do and the money will follow. Well, that's true
24:44
if you have the system set up for yourself so that you can actually do
24:48
what you want to do and then have the money follow. If
24:52
you're. If you're doing. Can I tell you a quick client story? Do we have.
24:56
Absolutely, absolutely. I'm thinking of my client, Elisa,
25:00
and she was a very good
25:03
entrepreneur. She was a personal stylist, and she also owned multiple
25:07
rental units. And she had a very busy life. And all she
25:10
wanted to do was have lunch with her girlfriends on
25:14
Saturdays and have Sunday off for her family. And she was not
25:17
able to do that because her schedule was overrunning her life.
25:21
So what we did was we parceled in doing her
25:25
property management one day a week, which was easy
25:29
when she knew that she had the day a week. She saw clients
25:33
three days a week, and she had an administration day on
25:36
Friday so they could wrap and finish, and then she had Saturdays and
25:40
Sundays off. It worked beautifully. In fact, I
25:44
met her six weeks after we had just stumbled upon each
25:48
other after her training, and she goes, hey, guess what?
25:51
I have decided that I'm going to see clients one Saturday a
25:55
month on for nine to noon, because I have these male
25:59
clients that can only fit me in on. On a weekend. And she's
26:03
excited. She has her. Her. Her weekends off for her
26:06
girlfriends. She even. Even on the Saturday that she's seeing Klein, she's
26:10
booming, done at noon, and she has a girlfriend time and
26:13
she also has family time on Sundays. So it
26:17
worked out great. So it's all a matter of figuring out what do you. What
26:21
do you have to do? And then the most important thing for her is what
26:24
should she not be doing? Yes, you not be
26:27
doing. Right. Yeah. And. And we
26:31
do a lot of. I mean, at the beginning of my career, I was so
26:34
busy. I thought busy meant that I was getting stuff done. I was
26:38
not. I was stuck in busyness. Right. I wasn't getting down to business.
26:42
I was just being busy for busy's sake. I would make lists
26:46
and then I would. I would check something off that was even on my
26:49
list, so I could put it on my list and check it off. Because I
26:51
thought that I meant I was doing something. Yeah. So here's the other thing that
26:55
I think is really interesting that I found, and that was
27:00
the more time you give something, the more time it takes,
27:05
you know, and so it was like, I want to have my calendar, you know,
27:08
really open so people can find me, and you're just like,
27:12
scattered all over the place. And so what I
27:15
find is if you give yourself, you know,
27:20
like, I love block. Yeah. I'm blocking. Right.
27:23
And so. And the energy part is really important.
27:27
So like you said, you have to have space to create and stuff. So one
27:30
of the things I do is I have two hours every morning
27:34
that, you know, that I do my deep thinking. And I used to do my
27:37
clients in because I was like, I want to give them my best energy
27:41
and I want to, you know, what I discovered was just working
27:45
with them gave me energy, and I moved them to the afternoon, which is
27:49
from my thinking perspective, or creating perspective
27:52
was, like, really hard. Right. When I close
27:56
down, how available, how much time I had available,
28:01
it almost acts like a filter in the sense that if a client
28:05
really wants to work with you, they will try to figure it out,
28:09
you know, and so you have a way of kind of figuring out
28:13
who really wants work, you know, are you, you know, people that you.
28:16
The more you go out of your way to bend what you need,
28:21
the more they will ask you to bend. Yeah. And then
28:24
you'll get. You'll get all off the rails with your own business.
28:28
Yeah, absolutely. And I
28:31
think that also helps you to scale. Do you know,
28:35
because, you know, you're not all over the place. You're not 100% available.
28:39
Oh, my God. We're just kind of getting into the
28:42
midi, you know, the meat and stuff like that. But you've
28:46
given us some great questions to ask ourselves, and you've got a great gift.
28:50
So tell us about that. Oh, yeah, I have the.
28:54
It's called the From From Clerk to Captain
28:58
Little PDF. It's how to architect your workspace and eliminate your
29:01
distractions and reclaim your time. So this
29:05
particular download is for those of you who have documents and paper
29:09
challenges that you can't really find what you need to find
29:12
quickly. This will Be a nice little blueprint for you to follow
29:16
and it'll also remind you and give you some steps of what you can
29:20
do to start moving your business forward. And
29:23
I love what you said about time blocking again. Going back to Elise
29:27
now that she only has project management on Mondays. Right.
29:31
Her client said, oh, I need you on Saturday. She was able to
29:35
delegate that little three hour block one day a month
29:39
and she's now accommodated but kept her, her bearings.
29:43
So, you know, back to what you said before, Yvonne. You know, it's
29:47
so very important to know what you shouldn't be doing and when you should be
29:50
doing things. But yeah, the free download is a paper flow blueprint,
29:54
how to architect your workspace and eliminate your distractions and
29:57
reclaim your time. That is free. For you it's a value of
30:01
47. But for your people, go ahead and download it for free. And
30:05
you have the link in the show notes. I do believe I do. And the
30:08
other thing is I want you to mention again the class that
30:12
you have. Ah, I, I have the Google
30:15
Workspace master class. And that is
30:20
being. I've done it five times. It's now going to be an on demand
30:23
product and just reach out to me and I can send you the link for
30:27
that. Okay. Because that, that sounded like something that
30:30
people should really look into. Okay,
30:34
I don't want to have to stop, but I, we are going to have
30:38
to cut this, you know, come to a close. So, you know,
30:42
the, the last thing I want to ask you is when was the last time
30:44
you did something new for the first time? Oh,
30:48
well, last week on my birthday. I actually.
30:52
Thank you. I was in Michigan and I know,
30:56
here's the thing about me, I try to do one new thing every day.
31:00
So I am always doing new things and I'm always trying new things.
31:04
So this particular time I actually ordered whitefish, which
31:07
I had never had. It' a Michigan thing. I'm like, oh, it's really
31:11
good. So that's one of my latest, greatest,
31:14
newest things. And also did a
31:18
dune buggy tour over the dunes. The sand dunes, which I had never
31:22
done. Well, I just find that doing new things
31:26
keeps you sharp and you know, it keeps
31:29
you a little bit of, gives you a little bit of a va va voom
31:33
in your life. To do what? I mean. All right guys, time
31:36
for the, you know, the commercial. So as, as you know, you've
31:40
listened to this and you've gotten value. I hope you will subscribe and share
31:44
and engage on social media about the podcast. And you know, the
31:48
reason that I do this is it's my way of trying to give back and,
31:51
and to build a vibrant community. And it's also to give you
31:55
really useful information and practical
31:59
things that you can do in your quest for growth. And so I hope you'll
32:03
continue to join me for the one small change. And
32:07
there are a couple of episodes in there if you haven't gone back. Every guest
32:10
has given a very generous gift, and so it's a great place to go
32:14
when you need something. And there are a couple episodes in there because I like
32:18
to talk that I talked all on my own. And you
32:22
can, you know, you can find them there. So, Kathi,
32:26
what are your last words? What do you want us to take away?
32:32
Wow, it's been a huge conversation for us. I'm trying to think of the most
32:36
important thing, I think. Figure out what
32:39
you shouldn't be doing in your business. Figure out what
32:43
that busy stuff is that you should be delegating. And
32:47
you know, it could be bookkeeping, right, Yvonne? It could be something you can be
32:51
able to be. Might be able to do QuickBooks. But why the heck are you.
32:54
If it's taking you too long, delegate that. Delegate what you
32:57
hate, delegate what you cannot do, and
33:01
delegate the things that are causing friction and
33:05
costing you fatigue and overwhelm. Just
33:09
figure out what you can delegate and get off your plate so that you can
33:12
be in your full capacity as a leader
33:16
and really give your gifts to the world that are yours to give.
33:20
Absolutely. Absolutely. Okay, everybody, remember
33:25
that change is simple, but it's not always easy. And it requires
33:28
courage and resilience and a willingness to step outside your comfort
33:32
zone. And so I hope that you will found something that's going to
33:36
help you to grow your business and help you to change. And until the
33:40
next time, stay very, very curious. Kathi,
33:43
thank you so much. Thanks, Yvonne. This has been wonderful. I
33:47
appreciate it. Thank you.