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Lost Package... What Would LL Do?
The dreaded lost package...
If you're in the e-commerce game long enough this will inevitably happen to you. The post office will lose a package. Luckily, for me it doesn't happen that often. But when it does and depending on how you handle it, you could have a customer service nightmare on your hands.
Today I want to talk about how I handle lost package issues so it could help you if it happens.
The skinny
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