Latest / None of Your Business Podcast / Ordinary People, Extraordinary Missions-Hatzolah Air & Eli Rowe

Transcript

Ordinary People, Extraordinary Missions-Hatzolah Air & Eli Rowe · None of Your Business Podcast

• 0:00
  I'm sitting in Brooklyn. I'm sitting at a board meeting
• 0:04
  and I said, listen, I'd like to open up a new Hatzalah
• 0:06
  organization. So they're like where?
• 0:08
  And I put on my PowerPoint and I show them and they said I'll get
• 0:14
  to it in a minute. They go, but where everywhere
• 0:17
  that there are Jews, there's Hatzalah, as I said in the sky.
• 0:21
  And they were. So I'm going to use the word
• 0:24
  stunned at my idea that they just said sure, go for it.
• 0:33
  None of your business, Oshi. None of Your Business, Michael,
• 0:36
  it's the None of Your Business podcast hosted by Michael
• 0:39
  Anoshi. You see like right there, you
• 0:42
  hear that in the background. That's it, baby, right?
• 0:46
  I wish I could, I wish I could introduce us, but we have a
• 0:48
  fighter jet behind us. Sounds like Mach 1.
• 0:52
  Jeez. But.
• 0:55
  But she we are at a hangar, Michael.
• 0:57
  That's our landing. The day after, this boy was
• 1:00
  found sleeping under a tree, lost from his parents for
• 1:05
  overnight, for 12 hours. We are sitting here at the helm
• 1:08
  at the base of the location that took that challenge under their
• 1:15
  belt and immediately deployed. And it's unbelievable to be here
• 1:18
  in that aura, in that atmosphere, and just to feel the
• 1:21
  energy of all the all the first of all, I feel that there's a
• 1:25
  lot of experience going on here. If you look around, you have the
• 1:28
  maintenance of the supply products.
• 1:29
  The helicopter is halfway taken down the van, the secret bus
• 1:34
  that we're not allowed to even see because it hasn't been
• 1:36
  deployed yet. The planes behind us.
• 1:38
  Just like I'm overwhelmed with gratitude and thank you, Hashem,
• 1:41
  for giving us the opportunity to be here at Hatzolah Air.
• 1:44
  This is a unbelievable moment for me.
• 1:47
  It's surreal. It really is, especially right
• 1:50
  after this whole really traumatic event that took place
• 1:55
  and we now get to actually experience like what type of
• 1:59
  work they do and what kind of missions they go on.
• 2:02
  And they do it for people that don't.
• 2:05
  They don't know them whatsoever other than the fact that they're
• 2:08
  a fellow Jew. And as soon as they hear their
• 2:10
  help is needed, they immediately get the cavalry going and
• 2:14
  they're out. No matter what they're doing,
• 2:16
  they drop it all and they go out there.
• 2:18
  But it's not just anybody that's coming.
• 2:19
  It's like you said, people that are trained, people that are
• 2:23
  their whole lives, they're spending time every single day
• 2:26
  just focused on how could we get better at our craft so we can
• 2:30
  help more people in times of the need.
• 2:31
  You know, I'm going to share a story, by the way, when we start
• 2:33
  the podcast of a very embarrassing incident that
• 2:36
  happened to me relative to Hatsala when I first learned
• 2:39
  about Hatsala and I'm excited to share it.
• 2:41
  You know, like we talk about being vulnerable and growing
• 2:43
  from. I think everybody has one
• 2:45
  embarrassing story with Hatsala when they unnecessarily called
• 2:49
  Hatsala just because there would be extra cautious.
• 2:52
  I have a rash on my arm. Exactly.
• 2:54
  Yeah. Well, she, how many times in
• 2:57
  your life have you called Hatsala?
• 3:01
  Probably around five times I think.
• 3:03
  Yeah. Do you remember the time that
• 3:04
  was the most important? I remember the most the last
• 3:07
  time I called Hatsala. Yeah.
• 3:08
  What was it? I was just had a baby.
• 3:11
  My eldest, this is 7 years ago. He's 7 years old.
• 3:15
  And my wife and I brought him home from the hospital.
• 3:17
  It was a Thursday, and we had our first Shabbos together.
• 3:21
  And we were there, just the two of us with our little bundle of
• 3:24
  joy sitting next to us. And we had to give him Tylenol.
• 3:28
  So we had a syringe. You know, we're very careful.
• 3:31
  We put it sure. And at one point he started
• 3:34
  like, gagging. He started choking.
• 3:36
  And we freaked out. We panicked.
• 3:38
  We panicked. I was like, what do I do?
• 3:40
  What do I do? I immediately ran to the
• 3:42
  bedroom. I grabbed my phone and I called.
• 3:44
  That's all I called that seller. Here's the here's the crazy
• 3:47
  part. In about two minutes, literally
• 3:49
  2 minutes, I'm not underselling this.
• 3:51
  In 2 minutes, there was two or three cars.
• 3:54
  People came running, a couple of people I knew that were from my
• 3:57
  neighborhood. I guess that's how they got
• 3:59
  there so quickly. And they came in the house and
• 4:01
  they took the baby from me and like, they started panicking him
• 4:03
  on the back and like, it's, it's fine.
• 4:06
  Everything is good. And I felt like, like I felt
• 4:09
  bad, like, did I, you know, overreact?
• 4:11
  Did I call them for no reason? And they were so nice.
• 4:14
  You know what they told me? They said, look, you're a first
• 4:17
  time parent. This is very normal.
• 4:19
  We get this all the time and we want to encourage you that
• 4:23
  anytime you feel even questionable whether you should
• 4:27
  call or you shouldn't call, call, call, call.
• 4:29
  Don't feel bad. This is what we do.
• 4:31
  We're just as happy to come out for a call like this.
• 4:33
  Then whether it's a serious call and we were truly needed.
• 4:36
  This is like the type of people that work at Hatzalah.
• 4:39
  These are the type people that volunteer, don't work,
• 4:41
  volunteer, and that's all. I want you to know, growing up
• 4:44
  in Brooklyn, sure, more planes. Come on, Greg.
• 4:51
  I was flying out, especially in Brooklyn.
• 4:53
  By the way, they wouldn't encourage you to call because
• 4:55
  growing up near Sheepshead Bay where people would call just to
• 4:59
  have like a taxi to go to the hospital for hospital visit,
• 5:02
  it's a very well known challenge they have in the five boroughs.
• 5:05
  OK, but that's not right. See, that's it's not, Yeah,
• 5:07
  that's people taking advantage. That's there's always those
• 5:09
  issues, there's always those issues that people taking
• 5:11
  advantage of good things. Where did you fly from?
• 5:14
  What was the we? Flew from New York to pick up a
• 5:17
  crew in Florida. We flew from Florida to Houston
• 5:21
  to pick up a patient and we flew from Houston to the name of this
• 5:25
  town. Have you ever heard of Gaia
• 5:26
  Kill? No, in Ecuador Anyway, so we
• 5:29
  flew with two doctors on board, the guy Akhil in Ecuador and,
• 5:34
  and he was quite, quite critical.
• 5:36
  He was, he was in bad shape. So I just remember we had to do
• 5:42
  some what's called duty rest because the way it works is in a
• 5:47
  14 hour pilot day, you have a maximum of 10 hours of flying
• 5:53
  that you can do. So it's typically it's 1/2 an
• 5:56
  hour, what we call duty on, I'm sorry, an hour duty on, 1/2 an
• 6:02
  hour duty off. So now your day is 12 1/2 hours
• 6:05
  of that. You can actually do flying time,
• 6:08
  log flying time, a maximum of 10 hours.
• 6:10
  So we, the crew flew from New York to Fort Lauderdale to pick
• 6:15
  up the medical crew. That was about 2 1/2 hours from
• 6:18
  Fort Lauderdale to Houston to pick up the patient.
• 6:21
  That was about two hours. We're now at 4 1/2 hours and it
• 6:24
  was about four hours and 45 minutes to go from Houston, MD
• 6:28
  Anderson, this famous Center for people with never really
• 6:32
  horrific illnesses. And, and we flew him to Ecuador,
• 6:37
  South of the equator. Now it was Arif Tishrov, meaning
• 6:42
  the day before Tishrov that this happened.
• 6:44
  I was there, not one of the pilots, one of the medical crew,
• 6:48
  together with Doctor Grushkow, who's the chief of cardiology
• 6:51
  and electrophysiology at, I think, Einstein and Jacobi, 2
• 6:55
  fabulous centers. You got this guy who could be
• 6:59
  billing himself out of thousands of dollars an hour.
• 7:02
  And look what he's doing. He's flying from New York to
• 7:05
  Florida to Houston to Ecuador on a Sunday instead of being with
• 7:11
  his family, right. What day was was Tisha of Monday
• 7:13
  night? Yes, it was Monday night.
• 7:15
  So this was a whole Sunday. He gives up.
• 7:18
  OK, now we get to Ecuador. We arrived at 3:00 in the
• 7:22
  morning. We're out of time so we go to
• 7:25
  sleep in a local Hilton in Ecuador and I have to worry
• 7:28
  about my crew, right. They're telling us don't leave
• 7:31
  the plane without security and don't be driving around local
• 7:34
  town. So the son of the patient
• 7:36
  arranges us armed guards with a motorcycle in the front and and
• 7:42
  a vehicle that follows us and we're now in this kayak hill,
• 7:47
  this community in Ecuador. Now, Long story short, we wait
• 7:52
  our duty rest time, we go to sleep, we find the only shul in
• 7:57
  town, we Dobbin, and we head back to Florida.
• 8:01
  Well, when we get to Florida, there was a line of customs.
• 8:04
  Now we're not, we don't have priority flying 'cause we're not
• 8:06
  medevac anymore. We're the patient.
• 8:08
  We're just a regular airplane. We come back and we land at
• 8:12
  about 6:00 and we end up waiting for customs CBP officers an
• 8:19
  hour. So we don't leave the airport
• 8:21
  until 7 something. We're thinking we're going to
• 8:23
  eat like we're going to stuff our face before tissue off.
• 8:27
  We leave the airport at 7 something and we just couldn't.
• 8:33
  We were like, no restaurants are open, no food.
• 8:36
  So there's this really fun guy. His name is Rebel Hannan Galbut
• 8:40
  we call him rebel Hannan. He's, he's also known to, to, to
• 8:44
  our friends as Eric Galbut you're like Eric.
• 8:46
  I know him well. You know Eric from from Florida.
• 8:48
  Wonderful human. We're like Eric, we just touched
• 8:50
  down to get EJA. We would have flown back to New
• 8:53
  York, but we had to get EJA. So we arranged this whole thing
• 8:57
  that we'd be able to eat a meal. Hashem had other plans.
• 9:00
  We hadn't really had anything real to eat in two days, and now
• 9:04
  we're going to have a big meal before Tish evolve.
• 9:07
  Long story short, at this, you didn't even ask a question.
• 9:11
  I don't even know why I'm telling you no, this is better.
• 9:12
  The podcast hasn't even stopped. It is.
• 9:14
  Absolutely. So now you understand this is
• 9:16
  about. This is like.
• 9:17
  I'm talking about like how hungry I was.
• 9:19
  I'm still feeling that. Like as I'm talking my mouth is
• 9:22
  salivating and I'm thinking, give me a good pastrami sandwich
• 9:25
  or something, right? Now, did Eric come through?
• 9:27
  Well, anyway, so we call Eric. He's like, should I meet you
• 9:29
  halfway? We're like, no, we're going to
• 9:31
  get there anyway. 7, I don't remember the times you can look
• 9:35
  them up, but I think it was 758 was the last time we could eat
• 9:38
  756. We pull in front of his car and
• 9:42
  we're like racing in and this guy is a rock star.
• 9:45
  He set up next to each seat. There were four of us next to
• 9:48
  each seat. He set up as much as you could.
• 9:50
  So I had the salmon seat and I think he set up like 5 pieces of
• 9:54
  salmon for, I don't know, me and four other people, but I had all
• 9:58
  5 pieces of salmon in 120 seconds together with some
• 10:01
  water, together with some egg and that was it.
• 10:04
  Wow. And then we went into Tishawab
• 10:06
  and Hashem does the rest like normally I'm.
• 10:08
  Starving I wake up with. Like this, this crazy headache,
• 10:12
  Hashem just figured it out, those five pieces of salmon and
• 10:16
  I was totally good. The whole tishawab.
• 10:18
  So that's our life. Our life is siatha the shmaya.
• 10:20
  In every single step of the day, everywhere we go, no matter
• 10:24
  what, it's all Siatha, the shmaya.
• 10:25
  Well, you know, you give me a lot of credit for Siatha, the
• 10:28
  shmaya, which is very nice. I can appreciate that.
• 10:30
  But. You don't know them as well as I
• 10:32
  do. Yeah.
• 10:33
  I I you don't know. But you have to give yourself a
• 10:35
  little. Bit more.
• 10:36
  I spend a lot. Wait.
• 10:37
  I spend a lot more time close to him than you do, right?
• 10:39
  That's true. So I know him better.
• 10:40
  OK. I give a lot of credit because
• 10:42
  he deserves a lot of credit. But can we also take a moment to
• 10:44
  recognize what what you're doing and your crew, what they're
• 10:46
  doing? I mean, this story that you just
• 10:48
  said, I mean, I'm like a regular person.
• 10:51
  I'm a normal guy. This is like, for me, it's
• 10:53
  foreign language. I don't know what you just said.
• 10:56
  Like, this is probably something you do all the time.
• 10:58
  And you're saying, I'm like, yeah, it was a shot to the
• 11:00
  schmiders. I'm like blown away over here.
• 11:02
  I'm like, wait a second, like what's happening?
• 11:05
  What's going on? How do you like, how do you even
• 11:07
  like come to this? Like how did this all happen?
• 11:10
  Like this? This is like this is
• 11:12
  unbelievable. Listen, you know, I know all the
• 11:16
  guys on our team. I don't know them all well, but
• 11:18
  we have today over 380 guys. I know them all in some way,
• 11:22
  shape or form. I don't know them all well.
• 11:25
  We're ordinary guys that are just doing extraordinary things,
• 11:30
  but I think there is nothing that we do at Hatsala Air that
• 11:33
  anyone couldn't do. The difference is.
• 11:37
  That instead of. Sitting home and saying, you
• 11:39
  know what, I'm not interested. That whole Los Amat al Damarilla
• 11:44
  concept, right? I think we're a little bit hyper
• 11:47
  focused on it. So when we hear somebody in
• 11:49
  distress, you know, it's pretty cool.
• 11:51
  Like when you see somebody coming into shul and he's
• 11:53
  collecting, you know you're going to get, you know he's
• 11:56
  getting over to you, you need to quickly wrap up your filling and
• 11:59
  sneak out the back door because he's got 7 other guys before
• 12:02
  you. Or you can take the dollar out
• 12:04
  of your filling bag and you can walk over to him before he walks
• 12:06
  over to you. We're just like that.
• 12:09
  We're just, we're just wired a little bit differently.
• 12:11
  But I don't think we're extraordinary.
• 12:12
  I think we're ordinary dudes doing extraordinary things
• 12:16
  because we feel for that stranger that we never met.
• 12:22
  The pain that he feels or that his mother feels.
• 12:25
  Let's talk about last night. You know about the search.
• 12:28
  You heard about the search of those, of course, in in Arizona.
• 12:31
  I think everybody spread like wildfire that story.
• 12:33
  I don't. I don't think it was such a
• 12:34
  crazy story. A kid got lost, right?
• 12:37
  What's crazy is that ordinary people say this could have been
• 12:43
  my child. Now, if it was, we would not be
• 12:47
  able to sleep. Yet.
• 12:50
  So many people in Kali Stroll were able to sleep when somebody
• 12:53
  else's kid was missing. I can't sleep when somebody
• 12:56
  else's kid is missing. Hundreds of other people in
• 13:00
  Hatzalah cannot sleep when somebody else's kid is missing.
• 13:03
  And I got to tell you something. I'm perpetually sleep deprived.
• 13:07
  I can sleep anywhere, anytime. I probably have been at meetings
• 13:11
  with everyone and I and I just fall asleep at my table.
• 13:14
  But I could not fall asleep when I knew this child was missing.
• 13:17
  So it wasn't even a question that we were going to go wow.
• 13:21
  How did you get that phone call? What happened?
• 13:23
  I actually got it 42 different times.
• 13:26
  My phone just blew up. We got the brother of the
• 13:28
  father, I got my brother in Orlando, we got Javerium.
• 13:32
  We got all different types of groups called up and they said
• 13:36
  we want to help, We are Nosa. But oh Javero, we want, we feel
• 13:40
  it. And just like if it was around
• 13:42
  the corner or around the world, we're going to drop everything
• 13:46
  to help somebody we never met for free 24 hours a day, and
• 13:49
  we're not going to stop until it happens.
• 13:51
  Wow, what? Was the first thing you did when
• 13:53
  you decided that all right, we're going to get involved,
• 13:55
  This is how it's all the airtime.
• 13:57
  This is where we thrive. What was the first thing you
• 13:59
  did? You know, I'm really like
• 14:00
  publicly I'm, I'm, I'm debating whether I should tell you the
• 14:03
  story because there was so many reasons for us to fail that
• 14:08
  night. I mean so many reasons for us to
• 14:11
  fail. We got to get pilots, we got to
• 14:13
  get pre flight, we got to get fuel.
• 14:16
  We got to get clearance, we got to get the team on, we got to
• 14:20
  get all the equipment on. We got to fly into an airport.
• 14:23
  We never met and we never landed up before.
• 14:25
  I mean, every single possible reason for failure existed.
• 14:30
  The one thing that was an absolute go, no go is fuel.
• 14:33
  Now we have our own fuel truck in Sullivan County.
• 14:35
  Guess what? It had only 600 gallons or 800
• 14:40
  gallons, a small amount, and we needed a you know, we burn a lot
• 14:43
  of fuel on that thing. We burn about 300 gallons an
• 14:46
  hour. Wow.
• 14:48
  On on that. Each gallon weighs about 6 lbs.
• 14:50
  So we burn an 1800 when we're all the way at altitude.
• 14:54
  When we're low down, we could burn 400 gallons an hour and we
• 14:57
  got to go minimum 4 hours plus half an hour or two of reserve.
• 15:01
  So we need a lot of fuel on board.
• 15:03
  Couple of thousand. No, no more.
• 15:05
  Way, way more than a couple of thousand.
• 15:06
  We burned each direction, you know, probably about 11 or
• 15:10
  12,000 lbs. Got it.
• 15:13
  Wow. So for us, you know that's at
• 15:16
  least 2003 thousand plus gallons or more, 3000 plus gallons each
• 15:22
  direction, right? So we didn't have it.
• 15:25
  So we said, OK, no big deal. We have a backup truck in
• 15:28
  Sullivan County Airport, which is run by the county.
• 15:30
  And we worked beautifully with them.
• 15:33
  We tried everyone we could get and we couldn't get anyone.
• 15:36
  And I said literally, I don't think my team even knows this.
• 15:41
  We turned around. I walked over to a window, which
• 15:43
  I do often. I'm me and windows, we get along
• 15:45
  very well. And I find the one that I look
• 15:47
  up and I say, hi, Shem, this is one of your little babies lost
• 15:50
  in the forest. If you want us to go make it
• 15:53
  work, Second lady gives me this idea.
• 15:55
  I call the undersheriff of Sullivan County.
• 15:57
  His name is Eric Shabote. So wonderful, wonderful public.
• 16:03
  I would call him public servant, but public servant sounds almost
• 16:06
  like he's just that Sadiq that his his world is is law
• 16:11
  enforcement. He likes to help everybody.
• 16:13
  He's a the tough guy, but super fair and super helpful.
• 16:17
  I wake him up at whatever it was 2:30 at night.
• 16:19
  I said, Eric, I would not wake you unless it's important.
• 16:22
  He goes, I know what do you got? What do you need?
• 16:25
  I said we have this little kid that's lost in Arizona.
• 16:27
  I don't know, I don't know his family.
• 16:30
  I don't know anything about him. But I know that we have a team
• 16:32
  that's ready to go. We have a plane that's ready to
• 16:34
  go. We have pilots that's ready to
• 16:36
  go. We have Ozola Air volunteers
• 16:37
  that are ready to go. We have Cavarum drone units that
• 16:41
  are coming. We're doing this joint effort
• 16:42
  with Ozola Air. It's our mission.
• 16:44
  We're ready to go and we don't feel he goes, I'm going to wake
• 16:48
  up the head of the DPW. Head of the DPW calls me.
• 16:52
  Two minutes later he says I'm going to wake up this head guy,
• 16:55
  backup guy, this guy. 25 minutes later he pulls up.
• 16:58
  We get fuel. I said Hashem, thank you so
• 17:00
  much. All of a sudden we're about to
• 17:02
  pull out and our plane was pulled there and our wing was so
• 17:05
  close to the other wing. Boom.
• 17:07
  He gave us another solution. We moved one of the planes with
• 17:10
  a tug that we have behind us. Every step of the way we felt
• 17:14
  that we just had hands lifting, call you scrolls, planes off the
• 17:19
  ground. Now I don't want to sound
• 17:20
  cliche, but just the fact is that we would not have been able
• 17:24
  to do it with this extra siatta de shmaya.
• 17:27
  So when you say don't give me this from business, I'm not, I'm
• 17:30
  giving you this fact business, it's called siatta de shmaya,
• 17:34
  which means when Hashem wants you to go, what you need to do
• 17:37
  is you need to start the path forward in the right direction
• 17:40
  and you need to say Hashem, I'm going to do what I got you give
• 17:45
  me what I need. I think what Ushi was also
• 17:46
  trying to say, though, just to clarify.
• 17:48
  Yeah, was I? Knew you understood what I was
• 17:50
  saying. Is that what it?
• 17:51
  What makes you extraordinary, and you and your team, of
• 17:54
  course, is the fact that my phone is on silent when I go to
• 17:59
  sleep. I just forget about everything.
• 18:01
  I just need to check out because I need to recharge.
• 18:04
  I feel like, you know, what recharges you is the act of the
• 18:08
  siatha, the shmaya that happens, which is so beautiful to see
• 18:11
  that happens to you. And just to be here today and
• 18:15
  share in this moment, in this energetic moment with you is
• 18:17
  really, really an honor. So I just want to start us off
• 18:20
  guys by saying welcome back everybody to another fantastic,
• 18:25
  amazing, exciting episode of the None of Your Business podcast.
• 18:30
  We are joined by none other than Ellie Roe.
• 18:33
  Ellie, there are so many titles and accolades that I can give
• 18:37
  you, and I wouldn't even know where to begin, but I could just
• 18:41
  say one thing. You're not only my friend,
• 18:43
  you're everybody's friend. The fact is that I was at that
• 18:46
  Kabirim get together and was witnessing while everybody was
• 18:51
  thanking each other for the year that they spent when they have
• 18:54
  that get together, when Yossi Margaretton got that call and
• 18:57
  just watching things happen from the background is I think what
• 19:00
  Ushi was mentioning earlier. Thank you again, of course, for
• 19:03
  prime source for sponsoring. This one I'm going to mention is
• 19:06
  sponsored by Hatsala Ear 'cause like I said to you earlier,
• 19:09
  Ellie, whatever I could do, at least with my time to help this
• 19:13
  wonderful organization, I am going to do, including
• 19:16
  explaining to everyone why Hatsala is spelled so
• 19:20
  differently all over the world. I'm going to get this message
• 19:24
  out there. I'm going to help you.
• 19:25
  That's my commitment here on this, on this program.
• 19:28
  There is a little bit noise behind us from time to time
• 19:30
  because we are on the tarmac literally surrounded by these
• 19:34
  beautiful plains. So again, I just want to thank
• 19:38
  you for allowing us this opportunity.
• 19:40
  It's something that was really just you say out of the blue,
• 19:44
  nothing's out of the blue. And I think that's what Ellie
• 19:46
  was referring to before with Ciat de Shmaya issue.
• 19:48
  I I'm super stoked and excited to hear a little bit more about
• 19:52
  the rescue mission, but more about how you are helping
• 19:56
  together with your team. Of course, Ellie and I know you
• 19:58
  don't like to talk about yourself, but it's something
• 20:00
  that we just want to learn about the extraordinary things.
• 20:03
  We understand the ordinary. We want to, we want to peek a
• 20:07
  little, you know, a little hole. Just give us a little an idea of
• 20:10
  what the extraordinary is here and it's.
• 20:13
  It's hard to describe it in words, but I know together we
• 20:15
  can articulate it. And Ushi, I'm excited.
• 20:18
  Yeah, this is unbelievable. And you know what I think about
• 20:21
  when I hear a little snippet of what he just told us, and I'm
• 20:24
  sure there's a lot more coming. First thing that comes to my
• 20:27
  mind is I'm so proud and privileged that I'm part of a
• 20:34
  nation who you have people like this that don't even give
• 20:38
  themselves enough credit and they're thanking God for
• 20:41
  everything. Without God, I wouldn't You know
• 20:42
  what, sure, God is there to support us and is there to lift
• 20:46
  us up, but we have to do that first step.
• 20:48
  We have to get out there and do things and make things happen.
• 20:51
  And the average person, the casual person like myself, I
• 20:54
  mean, like you said, Michael, our phones on silent that night.
• 20:57
  I don't know what goes on in the world.
• 20:58
  I only find that about things. I'm not putting myself in the
• 21:01
  situations. I'm not asserting myself.
• 21:04
  I'm thinking about my next baseball game in my in my league
• 21:07
  that I want to make it to the championship.
• 21:09
  That's where my head's AT. And then you have people like
• 21:12
  this that live their entire lives for other people and they
• 21:16
  don't even think of it as a big deal.
• 21:18
  And I'm a part of this community.
• 21:20
  I am a part of this nation. And I don't think anybody else
• 21:24
  outside of this nation understands what goes on and
• 21:27
  what we do for one another. You know, in business, Michael,
• 21:29
  we talk all the time to non Jews and a lot of times we get into
• 21:32
  conversations about what goes on, you know, Jewish people and
• 21:34
  they're very fascinated by our lifestyles and our culture.
• 21:37
  And a lot of times we try to explain to them things like
• 21:39
  Tamke Shabbos and like Hatsala and they're blown away.
• 21:43
  Like what are you talking about? We need ambulance.
• 21:46
  We call 911. Like we don't call 911911, we
• 21:49
  call that solid. What's that solid?
• 21:51
  And we start describing it to them and it's just shocking.
• 21:54
  And these are the type of people that we have walking amongst us
• 21:59
  and they're not wearing capes, but they should be.
• 22:02
  You couldn't have said it better.
• 22:03
  Ellie. I have to ask you.
• 22:05
  The last time I saw you, I'm going to remind you I was in
• 22:08
  your apartment. You were Shalayam.
• 22:09
  We were. No, we can't talk about that,
• 22:12
  OK. We're getting the NADA ready.
• 22:14
  We're getting the none of your business discussion.
• 22:15
  All right, so first of all, let me make a look.
• 22:17
  Haim too. I'm not sure if you're allowed
• 22:18
  to do that. Let's have Shabbos after.
• 22:20
  It is Friday. So I have to tell you something.
• 22:22
  I'm going to say Lehheim, but you will never see.
• 22:27
  I think this is the most set. We can go back on the record for
• 22:30
  this, because this is the absolute.
• 22:32
  Ellie will not make a lehheim this.
• 22:34
  Is the absolute craziest thing anybody's ever done.
• 22:36
  Walk into our hangar in the planes.
• 22:40
  No, we didn't think this through.
• 22:42
  I'll be honest with you. Apparently we didn't think this
• 22:44
  was, but I'll have some kosher vodka.
• 22:48
  Although that pilot friendly vodka.
• 22:50
  Yeah, for sure. Cold water.
• 22:52
  Yeah, nice. Elliot, I want to tell you
• 22:53
  something. Go for it.
• 22:57
  Michael, we need to have a better prep session before we
• 23:00
  show up to show. Up and Alpha Pilot they didn't
• 23:04
  get going on an airplane on an. Issue.
• 23:06
  We apologize. Yes, OK.
• 23:08
  The aesthetics are no good. Somebody send these guys the
• 23:10
  rule book please. I I want to tell you, Ellie,
• 23:13
  about my first experience with Hatzalah and I'm, this is a
• 23:16
  story that I've heard from people in Hatzalah about a
• 23:19
  person that did this and it was me.
• 23:22
  So I'm going to tell you this story that happened when I was a
• 23:24
  very young kid. I was driving in a car with a
• 23:27
  Hatzalah member and a Hatzalah call came out.
• 23:30
  Now there's no rules, right? What do you do if you're a
• 23:31
  passenger in a hot Sala car and that's all it needs to go?
• 23:35
  My friends not going to kick me out and say I'll be back.
• 23:38
  I'm going with him. Lights and sirens, right?
• 23:40
  My energy is just all like, wow, this is exciting, where are we
• 23:43
  going to go? Guy flips to UE on McDonald Ave.
• 23:46
  heads towards Coney Island Ave. and Avenue I on the corner.
• 23:50
  We get there, he jumps out, sure enough, there's a school bus, a
• 23:54
  mini school bus that got into a terrible accident with two other
• 23:58
  cars called a multiple MVA is what I learned that day.
• 24:03
  But there's another thing I learned that day.
• 24:05
  MVA's motor vehicle accident. Yes, thank you.
• 24:07
  Thank you. By the way, I wasn't sure.
• 24:09
  So I appreciate that because I just didn't want to ask.
• 24:11
  So I'm going to, I'm going to, I'm going to embarrass myself
• 24:13
  and tell you what happened to me really quickly.
• 24:15
  So there were 20 Hatzalah members running around.
• 24:19
  Everyone was doing their thing, helping Patch Kids up.
• 24:21
  And you know, there was blood everywhere, unfortunately, and
• 24:24
  it looked like things were under control.
• 24:25
  But somebody, one of the Hatzalah members.
• 24:28
  So I got out of the car and I was just looking around and
• 24:30
  naturally, I guess one of the Hatzalah members thought I was
• 24:33
  in Hatzalah, even though I was, I was young.
• 24:35
  I think I was 1817 to give myself credit for what I'm about
• 24:39
  to say about myself. So one of the Hatzalah members
• 24:42
  comes to me with one of these children.
• 24:44
  He's like maybe like 11 years old.
• 24:46
  And he hands them over to me and he says get him on a bus.
• 24:49
  And I said absolutely no problem.
• 24:51
  And I grabbed the kid. My adrenaline is pumping and my
• 24:53
  heart's racing and I'm so excited.
• 24:55
  I have a mission from Hatzalah and I take this kid and I go
• 24:59
  stand by the B11 bus stop under the awning.
• 25:02
  And I'm waiting there. And I'm sitting there and I'm
• 25:04
  looking at the kid and I say, you're going to be OK.
• 25:06
  I'm going to get you on a bus. Where do you live?
• 25:08
  Where are you going? And he looks up at me.
• 25:10
  He goes, I live on Avenue L And I said it's OK, let me wipe that
• 25:13
  little blood off your. Face, what was I doing here?
• 25:16
  And. Then suddenly Usher Eggert,
• 25:18
  who's the one who I was with, who brought me on the call,
• 25:20
  looks at me. He goes What are you doing?
• 25:23
  And I'm like, what do you mean? I'm getting him on a bus.
• 25:25
  I was told I'm part about seller now I'm F100 and he's like give
• 25:29
  me that kid and he grabs that kid for me.
• 25:31
  And that that story will live forever in Hatzalah and.
• 25:34
  So, Michael, are you, you know, on an airplane?
• 25:36
  Kid has never been the same, no. No, no, he's traumatized.
• 25:38
  My, my point to the story was that as an 18, or I'm going to
• 25:42
  say I was 15 then embarrassed that I didn't know what a bus
• 25:45
  was living in Brooklyn. I did not know what Hatala was.
• 25:48
  I knew if you're choking, if you bleed, if you cut your finger
• 25:52
  slicing Kala, if you know, God forbid someone's having an
• 25:56
  episode or a situation, you call 327-1750 or you know.
• 26:00
  You know the number of Hatala by heart?
• 26:02
  Yes. What is it?
• 26:03
  Yes, 4. 2/5/16 Hundred. But there's two numbers in
• 26:05
  Brooklyn. What are they?
• 26:07
  What are the numbers? 327-1750.
• 26:09
  That's one. And what's what's the other
• 26:10
  number? I said 425-1600.
• 26:12
  OK, fine. See you both wrong.
• 26:14
  You should both be embarrassed. We're both wrong.
• 26:15
  Oh, boy. We live in Muncie.
• 26:17
  I actually wanna. I actually.
• 26:18
  Wanna I'm talking about Muncie that.
• 26:19
  Doesn't matter. You're in New York, you work in
• 26:20
  Brooklyn. You should both be embarrassed.
• 26:23
  You should be ashamed of yourself.
• 26:24
  I'm thinking about terminating this this podcast.
• 26:27
  No, no. No, until until you go home and
• 26:28
  memorize it and show me you could do it.
• 26:30
  I know the phone number about Solace and the Fusus though, if
• 26:32
  that helps. OK, we're gonna cut this.
• 26:33
  Don't worry. We're not gonna cut it.
• 26:35
  So the phone number that everybody needs to know by
• 26:37
  heart, first of all, it was 3871750 not 327.
• 26:42
  I know it's only 1 digit but. One digit can say but.
• 26:44
  When that makes all the difference.
• 26:45
  When that kid is drowned then and you're calling 327 and, and
• 26:49
  the the Domino's Pizza delivery says how many slices, it's just
• 26:52
  not going to work out well. So it's 387.
• 26:55
  There's also another one that's 230-1000.
• 26:58
  Can I ask you a question? If you're anywhere in the world
• 27:00
  and you need to call Hatsala, what is the first number you
• 27:02
  should call? To three O 1. 1000 that can
• 27:04
  dispatch everyone. It they'll they'll get you in
• 27:06
  touch with anyone and everyone. So 230-1000.
• 27:09
  Yeah, in any in any area code that that the from people live.
• 27:13
  So it's 718212. 845. I, I, you have to check it out.
• 27:17
  I think it's 845, but I'm pretty sure.
• 27:19
  But 230-1000 is the number that you should know.
• 27:21
  You should have it in your phone in case of emergency.
• 27:24
  You should memorize it and you should make your children and
• 27:26
  your employees and really anybody that that everybody
• 27:29
  should know the number by heart. And then you call them up and
• 27:31
  you say, listen, I'm on vacation.
• 27:33
  I'm in, you know, wherever I am. I'm in Antwerp in Belgium.
• 27:37
  And we just had a bad car accident.
• 27:40
  And they will figure out how to get in touch with, with, you
• 27:42
  know, Antwerp Ozala, and they'll make it work.
• 27:45
  So is there Hatzalah in every single community?
• 27:48
  Like what's the minimum amount of people in the community you
• 27:51
  have to have until this year? We got to have a solid.
• 27:53
  Here, so, so I'm not, I'm not here to represent, you know, the
• 27:56
  Hebra Hatzalah network. I'm, I'm proud that I am the
• 28:00
  director of one of many, many, many organizations that are
• 28:04
  associated with or affiliated or part of the Hatzalah Global
• 28:08
  Network. To answer that question is no,
• 28:12
  they're not in every area. Habad, I think is in every area
• 28:15
  that either there is a Jew was a Jew, will be a Jew, or OK,
• 28:19
  sorry, we don't have any Jews, but we're going to put a Habad
• 28:21
  here anyway, right? They're in over 100 countries
• 28:23
  and I don't know how many thousands and thousands of
• 28:25
  cities. Hazela doesn't work that way.
• 28:27
  Hazela is a organization that helps when there's a large
• 28:32
  enough pool to be able to say, hey, let's create some sort of
• 28:36
  first response system. The key here, I think and I and
• 28:40
  I love sharing the story about the history of how Hatzolah came
• 28:44
  about because that story just replicates itself over and over
• 28:49
  in more and more communities. So this week is the first time I
• 28:55
  in my life, I spent some really meaningful time with the founder
• 28:59
  of Hatzolah. Now I'm going to get on public,
• 29:03
  a public podcast, and I'm going to say something that you're
• 29:06
  probably going to be horrified with.
• 29:08
  And I'm going to say I think that the guy who started Otzela
• 29:13
  was an ordinary, an ordinary dad, an ordinary husband, an
• 29:20
  ordinary member of the community, not a Superman and
• 29:23
  not an extraordinary guy. And this kind of comes to what
• 29:26
  we spoke about before this podcast started.
• 29:30
  His name is Hershel Weber. He was a regular dude.
• 29:34
  I would not say he's the most brilliant man I ever met.
• 29:37
  His kids are probably saying no, oh, my gosh, how you talking
• 29:40
  about my father? I would not say he's the biggest
• 29:42
  visionary I ever met. I would say he's an average,
• 29:45
  ordinary member of the community.
• 29:49
  And he witnessed somebody get really sick and die, and he was
• 29:55
  frustrated. He was pained that he waited an
• 29:58
  extraordinary amount of time for what should have been an
• 30:02
  ordinary service 911 to show up and give some care.
• 30:07
  So he went out and bought one oxygen tank in 1966.
• 30:11
  And he said if it ever happens again, I'm going to have an
• 30:14
  oxygen tank. And that's what happened for the
• 30:17
  next year or two. At a certain period, at a
• 30:21
  certain time, he said to himself, what good is it if I
• 30:23
  have my one oxygen tank? Let me go out and figure out a
• 30:29
  way this ordinary guy came up with this idea.
• 30:33
  He started something called Kevra hatzalah, which is just a
• 30:36
  bunch of guys that are, you know, rescuers because the word
• 30:39
  hatzalah is just a simple Hebrew word to mean rescue.
• 30:42
  And I don't know the exact details you can ask him, but my
• 30:45
  understanding is he took 30 guys and he said, I'm going to give
• 30:48
  you each an oxygen tank in a first aid kit.
• 30:52
  And he took, he went around Williamsburg, his little
• 30:55
  community, and any house that had a mezuzah gave them a little
• 30:57
  sticker with a number. Back then that was EV7.
• 31:01
  You know, for those of us who are more than over 21 years old,
• 31:05
  they used to have all sorts of ways to remember EV was like
• 31:08
  Evergreen like always on 7 seven days a week, which is really the
• 31:12
  numbers correspond to 387, which is the existing numbers stole
• 31:15
  today of Hot Solo. And he gave them a sticker and
• 31:20
  said, if anybody has an emergency, somebody gets burnt,
• 31:24
  somebody falls out of a, a, a off a ladder, somebody has a
• 31:27
  heart attack, somebody has a, a, a, a delivery, anything that's
• 31:32
  going on, call this number. And he found some ladies to
• 31:36
  volunteer to take shifts to answer the phone.
• 31:39
  And then he gave these 30 volunteers a beeper.
• 31:41
  Do you know what a beeper is? But.
• 31:42
  Of course, yeah. What's a beeper?
• 31:44
  I can I what's a beeper? A beeper is that little device
• 31:47
  on the side of your belt that what that just tells you a phone
• 31:50
  number to call back. Call back.
• 31:51
  Wrong second time you're wrong today.
• 31:53
  Well, that's not a beeper. That's not a beeper.
• 31:55
  I'm happy you said of them. That's a.
• 31:57
  Pager. Because that's what you were
• 31:58
  thinking. Next time I should let.
• 31:59
  You in? Yeah, because we're not on a
• 32:01
  roll. Here, I hate to call you out on
• 32:03
  your own, no. Please do go for it.
• 32:06
  I called myself out but this. No, that's sophisticated.
• 32:10
  That's a pager. You look down and you see a
• 32:12
  number. You know what a beeper is?
• 32:13
  A beeper is something that you wear that beeps.
• 32:17
  All it does is beep. So you walk and there's no
• 32:20
  number on. These are that's very
• 32:22
  sophisticated, a pager. And even the newer ones actually
• 32:26
  had a message, like a text message on them.
• 32:28
  And then when we got really cool, we had our Blackberries.
• 32:31
  Right. Remember the blackberries?
• 32:32
  We could talk. Back to that right or two way
• 32:34
  pager. No a beeper.
• 32:36
  All it did is beep. So you wore a little box on your
• 32:40
  belt and it beeped. And when it beeped, you know
• 32:43
  what you did? If you were one of those 30
• 32:44
  volunteers, you called that same number that I'm going to say
• 32:49
  230-1000, which is the new version of the 387-1750, but you
• 32:52
  called 230-1000 and you go, hi, it's Myshi.
• 32:56
  Hi, it's Dovey. Hi, it's Yitzhak.
• 32:59
  And they would, the lady would say, hi, this is Hotzala,
• 33:03
  where's your emergency? And you, and you'd say, no, no,
• 33:05
  I'm one of your volunteers. And they'd be like, great.
• 33:08
  On 1234, you know, 36th St. somebody fell out of a window
• 33:14
  and you would rush. The problem was that you would
• 33:17
  take this to shul with you on Shabbos and you had to take, you
• 33:20
  know, a dime or whatever it was to make a phone call because you
• 33:23
  would have to run to a pay phone.
• 33:26
  And that's how Hotzala started, by having one guy who was an
• 33:30
  ordinary guy said I can either turn off my cell phone.
• 33:33
  I'm kidding, they didn't have cell phones back then.
• 33:36
  I can unplug my phone at night so I don't get bothered.
• 33:39
  Or I can figure out how 30 guys in my community can each get
• 33:46
  first aid equipment, can each have a pager, can give them old
• 33:50
  Dimes or nickels, whatever it was back then in 1969, and can
• 33:56
  organize some ladies to be able to answer that phone 24 hours a
• 34:00
  day in shifts and then be able to dispatch them out.
• 34:03
  That is an ordinary guy doing something extraordinary.
• 34:08
  We just spoke about Hatzalah and the origins of Hatzalah.
• 34:11
  It's my understanding that Hatzalah ear is it's entirely
• 34:16
  separate entity. It serves a different function.
• 34:20
  Tell me a little bit about Hatzalah Ear and how it came to
• 34:24
  be #1 and #2 what are the capabilities that Hatala Air
• 34:28
  has? Like how far can you take things
• 34:32
  that you can help serve the community and their needs?
• 34:34
  So Hatala Air's potential is unlimited, right?
• 34:40
  We're we've been a proof of concept for the first few years.
• 34:47
  We started with a dream in 2018, presented the dream to the Hebra
• 34:54
  Hatullah Executive Board and said the same way you've given
• 34:59
  permission to Hatullah branches to open up in South Florida and
• 35:04
  Detroit and places all over the country and all over the world
• 35:09
  would like to present a new place.
• 35:12
  And I remember their reaction. They all know me.
• 35:15
  I mean, I've been around the block.
• 35:16
  My father started Hatullah in Queens in 1977.
• 35:19
  I started the paramedics in 1991 and I'm sitting with this in
• 35:26
  Brooklyn. I'm sitting at a board meeting
• 35:30
  and I said, listen, I'd like to open up a new Hatzolah
• 35:32
  organization. So they're like where?
• 35:34
  And I put on my PowerPoint and I show them and I said I'll get to
• 35:40
  it in a minute. They go, but where everywhere
• 35:43
  that there are Jews, there's Hatzolah, as I said in the sky.
• 35:47
  And they were. So I'm going to use the word
• 35:50
  stunned at my idea that they just said, sure, go for it.
• 35:55
  And a year or two later they'll tell you I actually think it's
• 35:59
  cute. They'll tell you we knew there
• 36:00
  was no chance it was going to happen.
• 36:02
  So rather than argue with Ellie Roe, we just said, yes, what are
• 36:05
  we going to sit there? And, and I, it wasn't going to
• 36:07
  happen anyway with extreme Siatha Deshmaya, not regular
• 36:11
  Siatha Deshmaya that week while we were trying to fundraise to,
• 36:18
  to potentially collect enough money to buy a first little
• 36:21
  plane to be able to get one guy who's a superstar.
• 36:29
  I'm going to say his name now, but I'm going to have to get
• 36:31
  permission for you to allow to do it.
• 36:33
  Ben Phillipson. Do you know who he is?
• 36:35
  You know, he gave us our first aircraft in one phone call when
• 36:41
  I expected us to take at least 20 guys to try to give them 180
• 36:46
  for them to give 180,000 each and then buy a cheap plane and
• 36:50
  who knows? And he made Hatzolah a real in
• 36:53
  one call. Now, subsequent to them, they've
• 36:56
  been many. Well, not many, but they've been
• 36:59
  a fair amount of incredibly generous and good and, and
• 37:05
  people that that want to give guys like Adam Sasunas.
• 37:07
  Do you know the Sasunas brother, Adam and Josh Sasunas in their
• 37:10
  family? They own a company called Dwight
• 37:12
  Capital. Have you heard of Dwight
• 37:13
  Capital? Yes, I've seen you at ECAP.
• 37:15
  Yeah, but let me tell. You, I think.
• 37:17
  One of your first. Years you had let me talk about
• 37:19
  ECAP. I didn't even know what ECAP
• 37:20
  was. I know what a hetalaecap is.
• 37:22
  I don't know what ECAP is. Now it happens to be owned by
• 37:24
  this really, really, really great guy and his partner Mehndi
• 37:28
  Josephovic, who I love. I love the guy and Michael
• 37:32
  Bauman, just the cutest guys, but I don't know what they do
• 37:34
  for a living. I I know them.
• 37:36
  They're just fun. Well, anyway, so the Sasunas
• 37:41
  family donates an airplane to Hansela Air.
• 37:44
  OK, actually one of these that are out there, I'm not sure
• 37:47
  which one, but they they give us an airplane.
• 37:49
  Let me tell you how an ordinary person can do something
• 37:53
  extraordinary. At ECAP, where you saw me, they
• 37:57
  paid for some beach cabana. I don't know how much it cost.
• 38:01
  They serve. They have a barbecue and they
• 38:03
  serve. Let's say it was $100,000.
• 38:05
  That's used to marketing. Adam calls me up and he says,
• 38:08
  listen, I'm going to ECAP. There's a whole bunch of
• 38:11
  potential Hatsala Air partners in the future.
• 38:15
  I've anyway paid for it and there's a big sign that says
• 38:18
  Dwight Capital. Why don't I just make it Dwight
• 38:21
  Capital and Hatsala Air and I'll brand all the products and all
• 38:26
  the stations, the sushi station and the BBQ, we'll just call it
• 38:29
  this. Is that the Dwight and Hatzolah
• 38:32
  Air Station? He said.
• 38:33
  It's not going to hurt my business.
• 38:35
  It's only going to help Sedaka. This is a visionary.
• 38:38
  This is an ordinary guy with extraordinary vision that's able
• 38:42
  to do extraordinary Hassid. That's going to get
• 38:45
  extraordinary scar because he didn't just focus on Dwight
• 38:49
  Capital and the Sasuna's pocket. He said how can I leverage what
• 38:53
  I have and what Hashem gave me and multiply that and give
• 38:57
  rewards all around the world. And I got to tell you something,
• 39:01
  it's extraordinary. Last week in he has a home in
• 39:05
  Englewood. He makes an event after the 9
• 39:07
  days and he does an event every year.
• 39:10
  This year, he said, the event is the benefit Hatzalah Air.
• 39:15
  It's just thinking, thinking better, thinking bigger,
• 39:18
  thinking broader. And I think that's what the
• 39:21
  essence of Hatzala Air is. Hatzala Air is a collection of
• 39:24
  380 rock stars that are regular people doing Rockstar moves.
• 39:31
  And we are an organization that's now part of, we're part
• 39:36
  of the Hatzala network. But there is a vast difference
• 39:38
  between Hatzala Air and all the other Hatzals.
• 39:42
  Before I tell you the vast difference and it's not readily
• 39:46
  apparent what it is, I know you say, Oh yeah, you guys are
• 39:48
  airplanes in their ground ambulances.
• 39:51
  That's not what I'm going to talk about.
• 39:53
  Before I say that, I need you to understand that Hatzalah is not
• 40:00
  like Chabad or like any franchise or any connection to a
• 40:05
  base. Hatzalah are an incredible group
• 40:10
  of selfless individuals. In a particular town, a Jewish
• 40:15
  with Jewish population that raise them money responsible for
• 40:19
  everything on their own as their own business.
• 40:22
  It's a not-for-profit business, it's a 5O1C3 business.
• 40:26
  But it's their own organization, their own business.
• 40:28
  And there's no connection between Panama Hatella and
• 40:32
  Chicago Hatella. There's zero connection between
• 40:34
  Flatbush Hatella and Munsie Atalla.
• 40:37
  There's no connection between Australia Hatella and, I don't
• 40:41
  know, Sharif Hassan Hatzalah In Israel.
• 40:44
  We all use the word hatzalah in our name, the word Hatzalah.
• 40:49
  We all have that same passion for saving lives, but we're all
• 40:52
  completely separate. Does that make sense?
• 40:54
  Most people, most people think, hey, if I've given Hatzalah in
• 40:58
  in Miami Beach and they come to the Catskills, that they
• 41:01
  shouldn't give Hatzalah in the Catskills.
• 41:02
  No, you can give to a Hatzalah and Israel $1,000,000.
• 41:07
  No one else will ever see a penny of that money.
• 41:10
  You can give Hatzalah and Sao Paulo $100,000 and Miami will
• 41:15
  never see that. It's literally each Hatzalah
• 41:18
  organization. Did you know there's over 20
• 41:20
  Hatzalahs in Israel? Wow.
• 41:22
  Over 20 Atzela's? There's Atzela in Rehoboth and
• 41:25
  there's Atzela and Shari Fessed where I'm a member of.
• 41:27
  And there's Atzela in Bichemesh. It's called, you know what it's
• 41:29
  called Atzela Bichemesh. Wow.
• 41:31
  And there's Atzela and Binebrak. It's called Atzela, Binebrak.
• 41:33
  There's no connection between. In New York you have probably
• 41:36
  what, 5-10 different Atzela. Much more than them, more than
• 41:39
  that in Israel. In Israel you have Ikhuratzala,
• 41:42
  right? You have hatzala, Lalog, Volot,
• 41:45
  you have atzala, just different atzalas.
• 41:48
  In New York, you have Upper East Side, Upper West Side, you have
• 41:51
  Flatbush, you have Borough Park, you have Queens, you have Far
• 41:54
  Rockaway and Lawrence. You have Canarsie.
• 41:56
  You have Staten Island. You have so many Antelas.
• 41:59
  They all share 1 dispatch. I guess that's the difference.
• 42:03
  But again, because you wouldn't want to have a separate phone
• 42:05
  number for Flatbush and Queen, for Flatbush and Borough Park
• 42:08
  that are literally almost sharing Ocean Parkway.
• 42:12
  So they share a dispatch and they share a phone number.
• 42:14
  But even them, Lapochatsella has their own 5O1C3, their own
• 42:18
  coordinators, their own ambulances, their own
• 42:20
  membership, their own radios, their own equipment, their own
• 42:23
  training. It's an unbelievably successful
• 42:27
  organization for Lapochatsella alongside another unbelievably
• 42:30
  successful organization called Borupakatsella that share the
• 42:34
  same central dispatch, but their own organizations.
• 42:37
  So first and foremost, understand that every hatzalah
• 42:41
  in the world, almost like every university or every hospital in
• 42:45
  the world, you know, they all share the word university, they
• 42:47
  all share the word hospital, they all share the word yeshiva,
• 42:50
  but they're not connected. 0 connection other than in
• 42:53
  mission. Ellie, before you tell us now
• 42:56
  the Hatzalah era how it's different, I just want to point
• 43:00
  out in our business, what we do is we help long term care
• 43:05
  facilities streamline all their expenses and access our buying
• 43:09
  power. So one nursing home is not just
• 43:12
  one nursing home. When you join us, you're a part
• 43:14
  of an entity that has thousands of nursing homes and we leverage
• 43:18
  our buying power to get better pricing for the products that
• 43:21
  they're buying. I found out that Hatsullah is
• 43:24
  individual collection of individuals and they're all
• 43:27
  buying their own supplies. And I, when I heard about this
• 43:31
  for me, given, you know, what I do, I was like, this makes no
• 43:33
  sense. They're, they're actually
• 43:35
  hurting themselves. This is a problem.
• 43:37
  Like I got to bring this to somebody's attention.
• 43:38
  And Atsala, that's when I found out it's, I started asking
• 43:41
  around, you know, who should I talk to?
• 43:42
  Who's the purchaser, Who's the procurement director of Atsala?
• 43:46
  And I found out there isn't everybody's kind of doing their
• 43:48
  own thing. And I finally did get in touch
• 43:50
  with someone at Atsala. I don't want to say his name.
• 43:53
  And he said, you know, look, there isn't one person, but I
• 43:56
  can spread the word around to different places and perhaps you
• 43:59
  can have them team up. Is that what I'm telling you
• 44:01
  right now? It's very political.
• 44:02
  You get a very hard time doing it.
• 44:03
  And I tried and I started speaking to one at Sala station
• 44:06
  at a time. I probably spoke to 10 different
• 44:08
  ones. And I tried to get everybody to
• 44:10
  kind of team up. We have 1 formula for everybody.
• 44:12
  We're all going to, you know, we're going to lump, we're going
• 44:14
  to bulk. Everybody's purchasing together.
• 44:17
  After like a couple of months, I gave up.
• 44:19
  I realized that it was just too many people.
• 44:20
  It was too many pots. And it became a real challenge.
• 44:23
  Mike, I don't know if you remember this and I said and I
• 44:25
  wanted to help because it was Hatzalah.
• 44:27
  It wasn't just. It started.
• 44:28
  It started with the guy in Florida.
• 44:30
  That's how it started. When we found out the guy,
• 44:32
  that's all it came to us to help him with this purchasing and
• 44:34
  that's what we found out. But I digress.
• 44:36
  I just wanted to point that out. You know what?
• 44:38
  It's actually one of my dreams I have.
• 44:40
  I have very few dreams, but one of my dreams is to streamline
• 44:44
  the world of Hatzalah. It is, and I'm not here to talk
• 44:48
  about it today. I will tell you that by the same
• 44:50
  token, if every yeshiva would bystanders from one source,
• 44:55
  there you go. And every hospital bought
• 44:58
  medical equipment from one source, and every university
• 45:01
  bought laptops from one source, then the universities would have
• 45:05
  it cheaper that they're buying those laptops.
• 45:07
  The fact is you need to put into your head that Panama Hotzala
• 45:14
  and Muncie Hotzala are both called Hotzala, but they're
• 45:18
  literally as different AS2 universities in different sides
• 45:22
  of the world that there's their university is a place that you
• 45:25
  go to learn. Wow.
• 45:26
  There isn't any synergy at all. From what that all locations
• 45:30
  share, there isn't some commonality.
• 45:31
  It sounds to me that the one thing they share is if they need
• 45:34
  ear support, they call you. Well, we're.
• 45:36
  Going to get to that. That's a great segue into what
• 45:39
  makes us different, right. But I still don't want don't
• 45:43
  want to take away from the fact that we do have a brotherhood.
• 45:47
  Sure. Of course, just like, you know,
• 45:49
  all anesthesiologists in the world.
• 45:51
  If you're traveling and you're sitting next to a guy on a ski
• 45:54
  lift in in Utah in January and you say to the guy, Hey, where
• 45:59
  you from? And he says, well, I'm from LA
• 46:00
  and where you from? And he says I'm from London.
• 46:02
  He says, oh, what do you do? He says, I'm a doctor.
• 46:04
  Oh, really? What type of doctor?
• 46:05
  An anesthesiologist. And he says, me too.
• 46:07
  They're just going to be able to connect instantly bonded.
• 46:10
  So the largest if you would boys club in the from world is
• 46:16
  Hatzalah, Hatzalah. And it doesn't really matter
• 46:19
  whether you're from Hatzalah in Chicago, you're from Hatzalah in
• 46:21
  Sharif Hassa or you're from Hatzalah in South Florida,
• 46:24
  you're a card carrying member of Hatzalah.
• 46:25
  You can connect and you can. As it should be.
• 46:28
  As it should be. What's a little sad, and I agree
• 46:31
  with you, is that we don't leverage that brotherhood.
• 46:35
  And if you look at every IKEA store in the world, when you
• 46:42
  travel to another country and you need something because your
• 46:45
  kid has an apartment there and you want to buy something,
• 46:48
  you're going to feel a certain sense of relative comfort
• 46:52
  walking into IKEA saying, hey, I know we've got those back home
• 46:56
  in America. It's familiar.
• 46:57
  It's familiar. And even the color from the
• 46:59
  outside of the store is familiar.
• 47:02
  It's disappointing to me, but I understand how it happened.
• 47:05
  It happened because they all sprung up as individual, wasn't
• 47:08
  planted as a big vineyard. It was separate stalks and
• 47:11
  separate plantings that happened.
• 47:13
  It's disappointing that a Hatzola ambulance in Switzerland
• 47:18
  doesn't look identical to a Hatzola ambulance in the
• 47:21
  Catskills, which doesn't look identical to a Hatzola ambulance
• 47:25
  in Chicago or LA or Australia or South Africa.
• 47:28
  Because when a YID travels and they would see it, I think it
• 47:32
  would give a little bit more comfort to say, oh, as they're
• 47:36
  walking towards us, I know that uniform, I know that ambulance.
• 47:40
  Feels like a piece of home. It feels like a piece of home
• 47:42
  and you know, that is really the beauty.
• 47:45
  What I think in branding, right when you look at every any store
• 47:50
  that's out there that that has it, they try to keep everything
• 47:53
  identical. That even the shopping
• 47:55
  experience when you walk around, oh, you know, we've got the
• 47:58
  sushi. When you walk in on the right.
• 48:00
  Imagine doing that in any place you travel.
• 48:03
  You feel like I, I feel at home. I feel good in this store.
• 48:07
  Amen. And I think that it's a it's a
• 48:10
  weakness that wasn't built by design.
• 48:15
  It was built by default, right, That they started in Chicago and
• 48:19
  today it's run by these incredible group.
• 48:22
  You know, one of them, one of the leaders in Chicago is Simcha
• 48:25
  Frank. He's actually a Hatzalah and
• 48:27
  member and I would love to speak to him and speak to the guys in
• 48:32
  South Florida and to do it. The person to make that happen
• 48:35
  is not me, is There's a pretty cool superstar that you should,
• 48:39
  you should put on your show one day called Rabbi Kalish.
• 48:41
  You feel Kalish. That is the person I was
• 48:43
  speaking to. Well, you know, I don't want to
• 48:44
  say his name, but now that you. I'll mention it.
• 48:47
  He's the guy that can make it happen.
• 48:49
  He's the problem with him is he's everybody wants a piece of
• 48:52
  you, feel Kalish. He's just pulled in so many
• 48:55
  directions that it's working and he's worried about probably a
• 49:01
  lot more important things that aren't working right now.
• 49:03
  But I've chatted with him about it.
• 49:05
  We're going to get it done between me and Rabbi Kalish and
• 49:07
  some others. I would love to be a part of
• 49:09
  that mission. It's one of the time comes.
• 49:11
  By the way. This is where we could certainly
• 49:13
  contribute is our expertise is we can do a whole lot of damage
• 49:17
  to Hatsal in a very positive way.
• 49:19
  So when that time comes, we'd love to be a part.
• 49:20
  Of it I'm into, I'm always into 1 + 1 becoming 11 and somebody
• 49:24
  like Rabbi Kalish, I like that. And somebody like Rabbi Kalish
• 49:27
  can make that happen. It is unfortunately when you
• 49:31
  deal with Jews, you can put together 4 coordinators from one
• 49:35
  community, one neighborhood. They can't even themselves
• 49:37
  decide what color to paint, to paint the ambulance.
• 49:40
  So that's. What makes us great too?
• 49:42
  That's what makes us great and, and, and so to be able to make
• 49:44
  it work, to expect that all others follow what somebody else
• 49:49
  did. No way, especially since they
• 49:51
  have their own corporation. Everybody's a leader, everybody
• 49:54
  is a pioneer. Everybody wants to trail blaze.
• 49:56
  That's why all these things happen and it's you have a lot
• 49:58
  of doers, shakers and movers all over the place.
• 50:00
  And I have to tell you something, Mekong, please.
• 50:02
  Well, right, look, Look how somebody again in a small
• 50:06
  community that has a good 911 system, they say, you know what,
• 50:09
  it's not good enough. We want to know that you have
• 50:11
  somebody who who appreciates what Shabbos is, who appreciates
• 50:15
  what the, the complexity cities of Taras and mishpahas, The Who
• 50:18
  appreciates the, the complexities in general of
• 50:21
  Sneas, of khashras of, of Shabbos and Yonthapalaka to come
• 50:26
  in. It's not just we're not 911,
• 50:28
  we're not another ambulance company.
• 50:30
  We're a nice about Havira organization, right?
• 50:33
  And we can relate differently. So even as a first response,
• 50:36
  that bridge that gap during the the darkest moments in someone's
• 50:39
  life, to have a firm person who gets it walk in and said I can
• 50:44
  relate to your situation. That's priceless.
• 50:47
  Yeah, that's Hatsala. Speaking of, I want to give a
• 50:50
  little bit of credit to the word hatsala, right?
• 50:53
  So you're right. The fact is you do have the
• 50:55
  ability now to connect them just using that one word when you
• 50:58
  need someone and you're anywhere around the world, you world, you
• 51:01
  say I need hatsala, right? So that we're already a step in
• 51:05
  the right direction because the word hatsala is being used.
• 51:09
  In fact, I was just in Israel and it was a 11:30 in the
• 51:13
  morning and we were travelling and one of us was happened to
• 51:18
  look at his phone and it's 4:30 in the morning in America.
• 51:22
  And someone on a group chat puts in the chat is like must be 40
• 51:27
  people on the chat. Is anybody up?
• 51:31
  No one's responding, of course, until one of them says, yes, I'm
• 51:34
  up. What's going on?
• 51:35
  I need help. Long story short, this guy was
• 51:39
  suffering. He had no idea how to
• 51:41
  communicate with anyone. He was home alone and he just
• 51:43
  wrote I need hatzalah and that immediately got someone in the
• 51:49
  car to call Hatzalah and someone came over right away and saved
• 51:52
  this person's life. And I just want to give a little
• 51:54
  credit to the word Hatzalah. And the fact is, Ellie, I think
• 51:57
  that you're on to something and I'm I'm a fan of it.
• 52:00
  And I'm also backing Ushi and saying that it's not so crazy of
• 52:04
  a wish. Well, it's, it's definitely A
• 52:06
  wish of mine to see more of a connection, but also the to
• 52:10
  create the economies of scale to, to leverage the buying power
• 52:14
  for us to be able to put it together.
• 52:16
  Certain people have done it. A friend of mine, Moishi Brava,
• 52:19
  who's a coordinator in Williamsburg, he took charge.
• 52:23
  He's a, he's a independent thinker and a, and a take charge
• 52:26
  type of guy. He's also on the executive board
• 52:29
  of Hebrazzola and he's also a proud Hatzola Air member.
• 52:33
  He spoke with a company called Stryker that owns Life Pack.
• 52:36
  The monitor is familiar and he was able to negotiate a buying
• 52:40
  power for Life Packs, which is probably something that you guys
• 52:43
  do all day, every day. Yep, for that and for
• 52:46
  stretchers. And I don't know how many other
• 52:48
  things he may have done this with, but it's starting to
• 52:51
  happen. And, and the ability for us to
• 52:53
  buy ambulance is cheaper when we band together and buy insurance
• 52:56
  cheaper. I know that Rabbi Kalish and
• 52:58
  Trevor Hatzalah's executive board, you know, works with
• 53:01
  other New York based organizations for things like
• 53:05
  liability insurance and other things.
• 53:06
  So it does happen. It has not yet happened on a
• 53:09
  global and a broader scale, but there are a lot of great people
• 53:13
  in Hatzalah and. You know, Speaking of
• 53:15
  streamlining, let's go back to you getting the gasoline you
• 53:19
  needed last two nights ago, right at 4:00 in the morning.
• 53:23
  Was it, I believe right where you're waking everybody up and
• 53:26
  you know, you're talking about streamlining an organization.
• 53:28
  What about working with other organizations?
• 53:31
  It's, you know. So, so that's, that's another
• 53:33
  great segue to, to put us back on track, something that I tend
• 53:36
  to to deviate off of all the time, which is why I have
• 53:40
  autopilot just puts us back on track or I, I, I'd end up who
• 53:43
  knows where, right? So Hatzalah's in general operate
• 53:49
  within their geographic, what's called the PAR primary area of
• 53:53
  response. So Flappa Chatella, the the
• 53:56
  lines may be Gray. Does it go all the way to, you
• 53:59
  know, somewhere before the Belt Parkway on one side and Ocean
• 54:01
  Parkway on the other side and up to maybe the Belt Parkway back
• 54:05
  again, you know, on the other side and down to to to who knows
• 54:09
  where the Jackie Robinson, right?
• 54:11
  Where did the lines start and end?
• 54:12
  But they all have a geographic response.
• 54:15
  Mexico City City, Mexico Hotzala handles the Jewish community in
• 54:19
  Mexico and Panama and and Brazil etcetera.
• 54:23
  Hatzala Air as opposed to being AB to C organization, a business
• 54:28
  to consume, right? South Florida Hatzala is the
• 54:32
  business whether it's a for profit that you know, there are
• 54:35
  not-for-profit charity business run as a business.
• 54:39
  They service the consumer. Somebody drowns or somebody gets
• 54:42
  hit by a car, they go out and they take care of them.
• 54:45
  Hotzala, we don't get called by the public.
• 54:48
  The public would you know the number to call Hotzala Air.
• 54:51
  No. Great point.
• 54:53
  No. You wouldn't know.
• 54:54
  We happen to have a number. I don't even mind saying it now
• 54:56
  publicly. It's 321 Hotz Air HATZAIR 321,
• 55:02
  like a countdown. So that's why somebody in our
• 55:05
  organization, you know, picked this really cool number, 321
• 55:09
  Hotz Air. I like it.
• 55:10
  So, you know, you can reach the other organizations can reach us
• 55:14
  24 hours a day, seven days a week.
• 55:17
  Our volunteer case managers, you know, ensure hide their phone
• 55:21
  and and we'll, we'll go and and miss a kid ish and and and take
• 55:24
  care of whatever comes their way.
• 55:26
  But we get the overwhelming majority of our business.
• 55:31
  It's not really business right, because every hour we fly costs
• 55:34
  US money. We don't make more.
• 55:35
  Cases that come your. Way requests for help, the
• 55:38
  overwhelming majority of our cases for help, our requests for
• 55:41
  help come from other Hatsala organizations around the world.
• 55:44
  So in your case, if somebody, if you heard it and you are on a
• 55:49
  hot Sala chat and somebody says, who's up at 4:00 in the morning
• 55:52
  and they say help my baby just drowned while we were on
• 55:55
  vacation in Costa Rica. Somebody would say, you know,
• 56:00
  I'm going to get to my coordinator who has a
• 56:02
  relationship with Hatzalah Air and we'll get a plane out, don't
• 56:04
  worry, right. So I would say greater than 90%
• 56:08
  of the requests that come into Hatzalah Air come from other
• 56:12
  organizations, Hatzalah being the overwhelming majority of
• 56:16
  that bucket. But we also get from Rafua type
• 56:20
  organizations, from Chabad houses, from shules where a Rav
• 56:24
  will call us or from other types of organizations like a chaverim
• 56:29
  or like a any Jewish rescue or relief organization that is now
• 56:35
  exposed to a certain sorrow that cannot be handled locally.
• 56:39
  If it can be handled locally, it's not the Hatzalah Air.
• 56:44
  You put on a bus. You put on a bus or or an
• 56:47
  ambulance, I mean either 1A bus or an ambulance.
• 56:49
  You know, we couldn't let that opportunity slide to to not
• 56:53
  remind you. Actually I heard a story
• 56:55
  recently of a guy who was handed a patient and told to put him on
• 56:58
  a bus and he took him to a bus stop.
• 57:01
  I heard that same story. It's funny.
• 57:03
  Where'd you hear it? I wish I was here all day.
• 57:08
  So that's that's take us to that.
• 57:09
  Journey though, let's go back there.
• 57:10
  So you're fueling up because I want to understand the mechanics
• 57:13
  of how it works When you get there, you're working with
• 57:16
  another organization, you're on a search.
• 57:18
  How do you not get lost yourself?
• 57:19
  How does how does the whole process work?
• 57:21
  It sounds like that Sala and Javerum kind of collaborated on
• 57:24
  this project. Right.
• 57:25
  So, so this was a great collaboration of it, but I think
• 57:28
  it's important for you to, to realize that it's not just an
• 57:32
  airplane that launches, For example, we live because of our
• 57:37
  volunteers and we exist because of our volunteers, right?
• 57:41
  So we have people that all they do is flight plan, which means
• 57:45
  when we're going, let's say across the world, we're going
• 57:48
  into a, to, to rescue a child who drowned in another country.
• 57:55
  You can't just pick up and fly there.
• 57:57
  You need to get the passports, you need to get CBP approval on
• 58:00
  the outbound, you need to work with customs on the inbound.
• 58:02
  You need to file a flight plan and get that flight plan
• 58:05
  approved. You need, if we're going to go
• 58:07
  South, you fly over Cuba, you need an overflight permit.
• 58:09
  What? Who's doing all this at 3:00 in
• 58:11
  the morning? You know who's doing it?
• 58:14
  Incredible volunteers who get up and one person's job is just to
• 58:20
  take care of the international flight plan.
• 58:22
  We have an army of incredible ladies that they do case
• 58:25
  management. Now, case management might sound
• 58:28
  to you, oh, what time do you want to fly?
• 58:29
  Did you have any idea what goes into case management of a
• 58:33
  Hatzalah Air? First, they take a team of
• 58:36
  doctors under the leadership of Doctor Avishai Newman, who's our
• 58:39
  medical director. He's a personal friend of mine.
• 58:42
  He's probably almost as crazy as me in many different ways.
• 58:46
  And he works together with Doctor Michael Grushka, who we
• 58:49
  spoke about before, was the chief of cardiology,
• 58:51
  electrophysiology at Einstein and Jacobi.
• 58:54
  And the two of them have a team of doctors that evaluate every
• 58:57
  case. And they say, listen, here, you
• 59:00
  need a respiratory therapist. And we have a team of voluntary
• 59:03
  respiratory therapists here. You need a pediatric specialist
• 59:07
  to be able to go and take a Pedi pod.
• 59:09
  Well, now we have a second team that is, you know, all our
• 59:14
  service units that prep the plane for the mission.
• 59:17
  You can't just send a plane. You've got to have the right
• 59:20
  pilots, you've got to have the right flight planning, you've
• 59:23
  got to have the right pre planning, you've got to have the
• 59:26
  right ground support on both ends.
• 59:28
  We can't fly someplace if our planes, let's say this Citation
• 59:32
  10 behind me has a six hour range or what if we're going
• 59:35
  someplace that's five hours and 20 minutes away, we can get
• 59:38
  there. But if there's no fuel in the
• 59:41
  field that we have to know about in advance, so somebody has to
• 59:44
  call and make those arrangements, what's the point
• 59:46
  of flying there if we can't leave there, right?
• 59:48
  Then we need to prep the plane. Yes, there's fuel for the plane
• 59:52
  to fly, but there needs to be ice.
• 59:54
  There needs to be food for the for the pilots and for the
• 59:57
  medics. And, and often times like
• 59:59
  yesterday, we took food, which turned out we didn't need it
• 1:00:03
  because there was a Habad in Flagstaff.
• 1:00:05
  We didn't know that when we go out on a mission, we have to
• 1:00:08
  prepare for every eventuality. So there's so many things that
• 1:00:11
  go in the case managers, they connect.
• 1:00:14
  Our medical directors, our doctors, with a doctor at a
• 1:00:17
  hospital or a facility, they then figure out what equipment
• 1:00:20
  do we need. They then worry about the ground
• 1:00:22
  ambulances. Yes, we're part of this network
• 1:00:25
  that we just spoke about. Well, it's a beautiful network
• 1:00:27
  because when we're transporting somebody from Miami to Houston,
• 1:00:32
  well, then the Hatzalah South Florida guys will often send an
• 1:00:35
  ambulance, Houston Hatzalah will call them and then pick them up
• 1:00:38
  and a Hatzalah airplane flies between them in the middle.
• 1:00:41
  How amazing is that? How many?
• 1:00:42
  People flew to Arizona in this instance, between Javerin,
• 1:00:46
  between Hatzalah. How many individuals were part
• 1:00:48
  of this that flew? So on the airplane we had 17
• 1:00:51
  people. On this airplane we had between
• 1:00:56
  we had two pilots and we had fifteen others between Hatzalah
• 1:01:00
  air members and Javer members. So the way it works is there's
• 1:01:04
  fourteen seats for conventional seats that are in the back.
• 1:01:08
  When we take out a stretcher, every two seats we can take out
• 1:01:11
  and put a stretcher in place and then there are 4 crew seats.
• 1:01:14
  So between us we had between Caveira and Hatzalah Air, we had
• 1:01:18
  17 people that went there. Was it an actual person that
• 1:01:22
  found this boy or was it first one of the drones that kind of
• 1:01:25
  located him? I am so proud to tell you that
• 1:01:28
  it was two of the guys that we flew.
• 1:01:31
  It was Haverim members that they flew.
• 1:01:34
  Now we get a lot of intelligence because the drones go up in the
• 1:01:37
  sky. They had the best drones that
• 1:01:39
  money can buy. You know Jews.
• 1:01:40
  Well, we'll just buy the best. Only the best.
• 1:01:42
  Only the best. You know, somebody called me up
• 1:01:44
  just yesterday and said, Ellie, I need the best doctor in the
• 1:01:47
  world for this condition. I said, if I can get you the
• 1:01:50
  second best doctor in the entire world, is that good enough for
• 1:01:54
  you? He goes, Nope, not only the
• 1:01:55
  best. Now the second best doctor is
• 1:01:58
  just as good as the best doctor with a little less marketing.
• 1:02:00
  That's all. The brand, it's all about brand.
• 1:02:02
  It's all. About branding so but but we
• 1:02:04
  need the best well anyway they came with the best 3 levels of
• 1:02:07
  drones. The little ones that can go in
• 1:02:09
  tunnels because this kid was in a in like a cave tunnel type
• 1:02:12
  area. The ones that have this thermal
• 1:02:15
  where they can zoom in 300 X now 299 X would not be good enough
• 1:02:19
  for Hatzolah 300 times. I actually saw with my own eyes
• 1:02:24
  the capabilities and I was blown away and I'm not easily
• 1:02:26
  impressed. The drone equipment that these
• 1:02:29
  guys had was incredible. And so then they take a lot of
• 1:02:33
  that data and then they go and they share it with a team.
• 1:02:36
  I don't exactly know whether this particular time and I'm
• 1:02:39
  also not here to talk about this particular rescue, you know, in
• 1:02:43
  the in the more minor type detailed environment.
• 1:02:46
  But I will tell you that on that airplane that sits behind you,
• 1:02:50
  two of the volunteers that came who gave up that night less than
• 1:02:54
  two hours after we started the search.
• 1:02:56
  And it was done very, very, very professionally with grids, with
• 1:03:00
  defined environments. Everybody had their roles and
• 1:03:02
  responsibility, communications and logistics and search and
• 1:03:06
  drones and, and just, it was almost like watching a good
• 1:03:12
  Philharmonic go. You don't have 12 guys on the
• 1:03:14
  drums. You've got one guy on the drums.
• 1:03:16
  You don't need that. And everybody has their role.
• 1:03:19
  And I'm proud of us as a community.
• 1:03:22
  I'm proud of us as a nation. I'm also proud that we're not
• 1:03:25
  just guys who go. We're professionals.
• 1:03:28
  We don't always look as cool as the others, but these guys were
• 1:03:31
  just as good as anyone. And and it brings me tremendous
• 1:03:36
  pride to be part of this whole rescue system that we're
• 1:03:40
  delighted to do. You know, somebody called up the
• 1:03:43
  other day and was complaining about how it's all, they just
• 1:03:46
  love to go lights and sirens in the middle of the night.
• 1:03:49
  I said, you know what, thank God they do or they would stay in
• 1:03:52
  bed. Let them love what they do.
• 1:03:55
  They need the passion. You can never do anything well
• 1:03:58
  on a professional level if you're not passionate about it.
• 1:04:00
  If you're missing that passion, you will never get at an elite.
• 1:04:03
  Level. It's impossible.
• 1:04:04
  You know, I'm going to tell you a secret which I hope none of my
• 1:04:06
  employees here. We always do better with
• 1:04:10
  volunteers than employees. You know what?
• 1:04:13
  Only recently I've started working this out.
• 1:04:16
  Employees will always look when is my day over today?
• 1:04:20
  When is my week over? When are my vacation days
• 1:04:22
  starting? No matter how good they are when
• 1:04:24
  you're an employee. That's transactional.
• 1:04:26
  You're, you're always looking 40 hours.
• 1:04:29
  They're paying me this much. You know, I've already put in 44
• 1:04:32
  hours. They're not going to appreciate
• 1:04:33
  the extra 4 hours or they do, but still now I'm giving it a
• 1:04:37
  volunteer never stops. You watch what happens.
• 1:04:41
  I speak to a lot of pilots and I say, would you want to volunteer
• 1:04:44
  on our seller air? Guys who don't know what we do,
• 1:04:48
  they say, are you kidding me? I fly X amount of hours.
• 1:04:51
  When I'm done on my days off, the last thing I want to think
• 1:04:53
  about is flying. Now think and communicate with
• 1:04:58
  any guy that you know that works in an EMS system.
• 1:05:01
  I'm sure you know somebody who works for FDNY or somebody who
• 1:05:05
  works for any ambulance company. He will when he's working that
• 1:05:09
  eight hour, 10 hour, 12 hour, even that double shift, 16
• 1:05:13
  hours, they're looking at the clock.
• 1:05:15
  When is my shift over? Guaranteed?
• 1:05:18
  Because after doing this day after day after day, no matter
• 1:05:20
  how much adrenaline you have as a paramedic or a firefighter or
• 1:05:23
  or or an EMT, you want that shift over.
• 1:05:27
  Look at the guys who are also Hatzalah volunteers.
• 1:05:29
  When they are on the way home from that 16 hour shift, they
• 1:05:34
  will take out one Hatzalah call and a second.
• 1:05:36
  Then if a baby's not breathing, they'll do it.
• 1:05:38
  Why? Because there's this magic in
• 1:05:40
  volunteerism. So we have some employees that I
• 1:05:44
  love and I tell them, listen, I'm hiring you as a volunteer.
• 1:05:49
  I want you only as a volunteer in Atzela.
• 1:05:51
  Now, I don't want you to take a job elsewhere.
• 1:05:53
  So I'm going to give you X amount of dollars, but you're
• 1:05:55
  not an employee in Atzela. You're getting paid because you
• 1:05:59
  need to. You need to eat, you need to pay
• 1:06:01
  your rent. You need to be able to, you
• 1:06:03
  know, look after your expenses. But I want the volunteer spirit
• 1:06:06
  because when you have a guy who's a volunteer, they crush it
• 1:06:10
  every time. Ellie, I have a question.
• 1:06:12
  So I happened to have a family member, close family member who
• 1:06:16
  went through a dramatic situation and they had to be
• 1:06:19
  transferred from New York and they went to Cleveland,
• 1:06:23
  Cleveland Clinic and they were connected to every kind of
• 1:06:26
  machine at the time, ECMO machine and the works.
• 1:06:29
  So transferring a patient like that is a toll order.
• 1:06:33
  And I remember that we got him transferred with critical care
• 1:06:37
  doctors that had to be present on the plane.
• 1:06:39
  It was a huge ordinary. You were telling me of
• 1:06:41
  everything that has to go into it.
• 1:06:42
  So I've seen it. I saw it first hand.
• 1:06:45
  It's forget about everything that goes into it.
• 1:06:47
  The expense, the money that it costs is absorbent.
• 1:06:52
  It's an astronomical amount. Just fueling a plane with
• 1:06:56
  passengers is very expensive, but having to have all the
• 1:06:59
  equipment and the right individuals, if you're paying
• 1:07:01
  for it a lot, a lot of money. So I think you mentioned before
• 1:07:05
  you did like about 1600 trips or something like that.
• 1:07:08
  I mean, this is costing a fortune of money every trip that
• 1:07:12
  you do. And I imagine that these are
• 1:07:14
  individuals that are regular people and a lot of them don't
• 1:07:17
  have the money at all to help fund it.
• 1:07:20
  I imagine they don't get an invoice from you after the fact,
• 1:07:23
  right? You don't bill them out after
• 1:07:24
  the fact. Is everything here covered
• 1:07:28
  entirely by outside donations and by fundraising?
• 1:07:32
  Is there anything that's supplemented by the government
• 1:07:34
  somehow? Do you get any grants?
• 1:07:37
  Like, is this entirely just by the communities and by your hard
• 1:07:41
  work and going out and spreading the message like this a lot of
• 1:07:44
  money? How do you navigate that?
• 1:07:47
  It's always comes down to the money, huh?
• 1:07:49
  Always the money, everything that the world goes around and
• 1:07:51
  around about the money. The almighty dollar.
• 1:07:53
  So I'll tell you, we take no grants.
• 1:07:57
  We get $0.00 from the government.
• 1:07:59
  Absolutely 0. Before we get into how we fund,
• 1:08:04
  I'm going to redirect the conversation for a minute on to
• 1:08:08
  what type of trips we fly, what type of requests we say yes to,
• 1:08:13
  what type of requests we say no to, and what type of requests
• 1:08:16
  we're challenged with. OK, we can divide everything
• 1:08:20
  that we get into 5 units, OK, the the five little 20 percents,
• 1:08:25
  right? So the 20% that are an absolute
• 1:08:28
  dire emergency, we don't even go through an underwriting process.
• 1:08:33
  So if Williamsburg Hatzalah calls us up and says, listen,
• 1:08:38
  there's a 27 year old lady in our community who's been waiting
• 1:08:42
  number one on the list for a heart in Einstein and NYU and
• 1:08:47
  Colombia and Montefiore. And we just got a phone call
• 1:08:50
  from Chicago that they have a perfect match of that heart.
• 1:08:54
  And this lady's dying. She may never get it, but we
• 1:08:56
  have a four hour window to get there.
• 1:08:57
  Let's go. And that's at 5:30 in the
• 1:08:59
  morning. You know what's going to happen?
• 1:09:01
  Our dispatchers are going to say, boom, we have a hot, you
• 1:09:05
  know, request and we're just going to go, no questions asked,
• 1:09:08
  no dollars shared, discussed, nobody pays.
• 1:09:11
  Hatsella Air will take care of 100% of that.
• 1:09:14
  We'll wake up our on call pilots and we have always one team
• 1:09:17
  that's on call 24 hours a day. We'll wake up our top
• 1:09:21
  paramedics, doctors, We'll figure it out super, super,
• 1:09:25
  super quickly. The example that I just gave you
• 1:09:28
  actually happened with an actual lady with a bunch of kids.
• 1:09:32
  I think she was under 30 years old from Williamsburg, Hotzala.
• 1:09:36
  We got the call early morning and we flew her from Westchester
• 1:09:39
  Airport to Chicago and she lived.
• 1:09:41
  She got a heart and we saved the life for free.
• 1:09:44
  That was an actual case. So we have the, I'm going to
• 1:09:48
  call them the easy 20%. It's a real emergency, no
• 1:09:52
  questions asked. One of our whoever's either
• 1:09:55
  picking up the phone or getting the call, it might go to Doctor
• 1:09:58
  Newman, it might come to me straight, it might come to our
• 1:10:02
  hotline, it might come online. Those, those are no brainer type
• 1:10:06
  flights that we do. That's 20% of our flights or 10
• 1:10:10
  to 20%. It's not a, it's not a defined
• 1:10:12
  number, right? But it's the no brainer yes.
• 1:10:15
  Then we get 10 to 20% that are no brainer.
• 1:10:19
  No's OK. And we've had some really funny
• 1:10:22
  examples. Let's, before we get into the
• 1:10:25
  example, let's compare it to a ground ambulance.
• 1:10:28
  You're all familiar with Hatzalah, right?
• 1:10:31
  And what Hatzalah does, you've even saved the life, right?
• 1:10:33
  By putting a kid on a bus someplace when you were younger,
• 1:10:36
  right? Thank you.
• 1:10:36
  Thank. You, Michael.
• 1:10:37
  It's about another year and then we'll be done.
• 1:10:40
  I've been. Taking it all my.
• 1:10:41
  Life one more year and then it will stop.
• 1:10:43
  So from a practical standpoint, right, if you think about a
• 1:10:47
  Hatsala ambulance, somebody gets hit by a car in Ocean Parkway,
• 1:10:50
  the ambulance comes, they don't care.
• 1:10:52
  You're old, you're young, you're rich, you're poor, you're
• 1:10:54
  Jewish, you're not. It doesn't matter what your
• 1:10:56
  demographics are. That's a no brainer.
• 1:10:58
  You're splattered across Ocean Parkway, right?
• 1:11:01
  And you just hit head on at 75 miles an hour.
• 1:11:04
  Hatsala will pick you up and they'll do whatever they can.
• 1:11:06
  We're in agreement. Let's take the other side of
• 1:11:09
  that. Somebody calls up 230-1000, the
• 1:11:13
  main Hatsala phone number and says, listen, it's Arif Suckas.
• 1:11:20
  I am at Home Depot. I just picked up a sucka to be
• 1:11:23
  able to take home. I cannot fit it into my new
• 1:11:27
  Lexus. It just doesn't fit.
• 1:11:29
  I thought maybe I'd be able to strap it and hold it, but I
• 1:11:31
  can't fit it in there. You're a community organization.
• 1:11:35
  If you don't mind, it's only 2.1 miles down the road.
• 1:11:38
  Of course, if you have an emergency, just leave my sucka
• 1:11:41
  on the side of the road. But you're a community
• 1:11:43
  organization. Do you mind taking my sucka from
• 1:11:46
  Home Depot and bringing it to my house?
• 1:11:47
  And I give $180 a year anyway to Hatala.
• 1:11:51
  So it's I'm I'm part of it. Can you ask your volunteers?
• 1:11:54
  To shame. Shame on that person.
• 1:11:56
  OK. But there are people that do
• 1:11:58
  think that way and Hatala has to explain to them, sorry, you're
• 1:12:02
  in that 20% guaranteed. No, Hatala Ambulances will not.
• 1:12:07
  So now we've defined that of the 60% in the middle, they
• 1:12:12
  typically fall in where the person themselves believes that
• 1:12:15
  their situation may warrant an ambulance.
• 1:12:18
  But Hatala in Flatbush or Hatala in Crown Heights or Hatala in
• 1:12:23
  Mexico or Chicago or LA or South Africa may not agree.
• 1:12:27
  Let's give an example. What if this person who we
• 1:12:30
  transported 3 months ago for being hit by a car now needs to
• 1:12:34
  be moved from Maimonides Hospital to NYU and they call
• 1:12:39
  Hansela, They say can we move them or let's make it a little
• 1:12:43
  less extreme. They want to now go home from
• 1:12:47
  Maimonides Hospital home and they can't go by car because
• 1:12:51
  they're still in traction, but they want to go home.
• 1:12:54
  Do you think Hansela would take them?
• 1:12:57
  Yes or no if. They can't afford it and how
• 1:12:59
  else would they get home? Do you OK, that's your answer
• 1:13:02
  and yes, what's your answer I. Mean I it's not Hatsala, it's
• 1:13:06
  not an emergency. OK, I agree.
• 1:13:09
  But if it's not Hatsala, who is it?
• 1:13:10
  How do they get out? With a commercial service, they
• 1:13:12
  can they can hire for someone else.
• 1:13:15
  They can hire a paid service to be able to go and do this.
• 1:13:17
  What if they can't hire a paid service?
• 1:13:19
  They can, then the ambulance, then the hospital will figure
• 1:13:21
  out. Social workers will figure it
• 1:13:23
  out. It's not the function of
• 1:13:24
  Hatsala. Now I want you to understand
• 1:13:26
  what Hatsala is. Hatsala, our volunteer is
• 1:13:31
  made-up of a collection of volunteers who shut their
• 1:13:33
  businesses. If you have a pizza store, you
• 1:13:39
  know, you guys are spoiled. You're from New York and Muncie.
• 1:13:41
  There's hundreds and hundreds of outsell members.
• 1:13:43
  But you could very well be in a community that only has six
• 1:13:46
  members and three of them are away and, and one of them has a
• 1:13:50
  wedding tonight and the other one, well, you're the only guy.
• 1:13:52
  Well, if you hear a kid choking and you have a store, you will
• 1:13:55
  actually lock the store during the day.
• 1:13:57
  Now you do that to save a life. You don't do that because
• 1:14:02
  somebody needs a ride home from the hospital three months later.
• 1:14:05
  So this whole Gray area. But to the lady who has only one
• 1:14:08
  child with no money, whose husband died two years ago, and
• 1:14:11
  she needs to get her kid home, she calls ourselves and says, I
• 1:14:13
  need an ambulance. And they're like, we don't do
• 1:14:15
  it. And she's like, what do you mean
• 1:14:16
  you don't do it? So there's a certain education
• 1:14:18
  process. So just to get to where we're up
• 1:14:22
  to, we have the guaranteed yeses, they're very easy.
• 1:14:25
  We have the guaranteed Nos, they're very easy.
• 1:14:27
  And then we have the middle bucket, Bucket B Bucket B is
• 1:14:33
  somebody had a stroke in Florida.
• 1:14:35
  It's February. The kids go down every week.
• 1:14:38
  Another kid takes a turn. Now it's March and they're tired
• 1:14:43
  of going down every week. They want to be home.
• 1:14:45
  And now it's April and pace off is coming and nobody's
• 1:14:48
  interested in being down in Florida anymore.
• 1:14:50
  It's starting to to get nicer up back in the Northeast.
• 1:14:53
  And they want us to bring grandma home.
• 1:14:57
  Now they don't know where to go on what to do because grandma is
• 1:15:00
  living with an aide in their apartment and they really don't
• 1:15:04
  need an ambulance. Then our doctors do an
• 1:15:07
  underwriting of the request and some of them fall into, oh wait,
• 1:15:12
  this is really an emergency because this lady really needs
• 1:15:15
  care that she's not getting. OK, we'll fly them for free.
• 1:15:18
  Some of them we realize, no, they just want a vacation, you
• 1:15:22
  know, with their, with their children taking advantage.
• 1:15:25
  So that's that falls into bucket C Many that are in the middle
• 1:15:29
  bucket, we allow them to use our aircraft, but instead of us
• 1:15:33
  looking for sponsorship like we do in bucket A where we pay
• 1:15:36
  everything for any emergency, they're free.
• 1:15:39
  We say to them, yes, you can use the airplane, but you're going
• 1:15:42
  to need to pay the expenses of the airplane and then there'll.
• 1:15:46
  Mark up, there's no profit being made, it's purely the cost.
• 1:15:49
  We don't mark up. This is not a business for Hot
• 1:15:51
  Solo. Anybody.
• 1:15:52
  Anybody that needs, even somebody that has money to pay.
• 1:15:55
  We don't. If they have money to pay, they
• 1:15:56
  should give a volunt, they should give a donation and we
• 1:15:59
  like to call it paying it forward.
• 1:16:01
  Unfortunately, most people don't understand that concept.
• 1:16:05
  And let me let me just ask you this.
• 1:16:06
  If I borrow your car, what type of car do you drive?
• 1:16:11
  Come on, it's an. Electric.
• 1:16:12
  I drive an electric. Car Public TV What type of
• 1:16:14
  electric? Car an electric.
• 1:16:15
  BMW, OK, you know, it's a really bad example.
• 1:16:19
  Electric. I don't like that.
• 1:16:20
  What type of car do you drive? I never give out my car but I I
• 1:16:25
  drive an Infiniti. QX56 I asked your car many
• 1:16:27
  times. Not, not that car.
• 1:16:29
  I have a car that I give out. That's a car, but I'm not able.
• 1:16:32
  Yeah, that's my gamache. Car for you.
• 1:16:34
  He you know what? You're gonna make it.
• 1:16:36
  Go ahead. You're gonna make an exception
• 1:16:37
  for somebody one day. Let's say you lend your car, of
• 1:16:39
  course. Of course, I lent him my
• 1:16:41
  Mustang, unfortunately, and the clutch came back completely
• 1:16:44
  burnt out. My kids call that flex.
• 1:16:46
  We'll talk about this later. My cause.
• 1:16:48
  I'm shocked that you're actually blaming me.
• 1:16:50
  Yeah, it's OK because that never gave you the bill.
• 1:16:53
  That clutch has been used. Abused and abused.
• 1:16:55
  And I was actually upset that you gave me a car that had the
• 1:16:58
  clutch so bad. I'm so sorry I gave you my I was
• 1:17:00
  like, you should have $1000 muscle.
• 1:17:02
  I was like struggling on the highway.
• 1:17:03
  I couldn't. I couldn't.
• 1:17:04
  Move that thing. But he had no struggle with that
• 1:17:06
  clutch before. And by the way.
• 1:17:08
  I bought no no no no. Trust me, that car has seen
• 1:17:10
  better days. So let's say you lend your car
• 1:17:12
  to somebody. You just put $100.00 of gas in
• 1:17:14
  your car. Yeah, OK.
• 1:17:16
  You lend your car to somebody and he comes back and he's very
• 1:17:20
  appreciative because you really, you need to take his kid to the
• 1:17:22
  hospital. It doesn't matter what it was.
• 1:17:24
  And he comes back and as he's giving back the car, he says,
• 1:17:27
  you know what, I feel really bad.
• 1:17:29
  I meant to fill up gas, but I didn't.
• 1:17:32
  But here's $50.00 to fill up gas.
• 1:17:34
  Now, that's not bad. You legitimately put $100 cash
• 1:17:38
  in your car to fill it up at 4:00 yesterday afternoon.
• 1:17:42
  You got it back empty. So you know it's $100 and he now
• 1:17:45
  hands you $50.00 of cash. Did he give you back your car?
• 1:17:50
  Yes. Did he pay you for your car?
• 1:17:52
  Yes or no? He gave you $50.00 cash.
• 1:17:54
  He. Didn't give you enough?
• 1:17:56
  No, I'm asking you specifically on your car.
• 1:17:58
  He gives you back your car. I would say thank you.
• 1:18:00
  And he gives you 50 unless he gives you $100.
• 1:18:03
  Yeah, does. Is he paying you for the use of
• 1:18:06
  your car? Yes or no of?
• 1:18:09
  Course not. I would say no.
• 1:18:11
  I would honestly, because he's just paying for the gas.
• 1:18:13
  He's. Or or less than the full gas,
• 1:18:15
  but in his mind. Yeah, in his mind, he's doing me
• 1:18:18
  a. Favor This is the crazy thing in
• 1:18:20
  his mind, he's not only returned your car without a dent on it.
• 1:18:24
  Right. He's proud.
• 1:18:25
  He has actually given you something.
• 1:18:27
  He's given you $50. Now he's used $100.00 of gas,
• 1:18:31
  but he's given you 50 or 60 or even $100.00.
• 1:18:34
  So in his mind, you are up. Excellent point by the way.
• 1:18:39
  Because now I owe him something. I don't know.
• 1:18:42
  But in his mind, not only did he return your car and he looked
• 1:18:46
  after it and he kept it clean, but he gave you $50 when we fly.
• 1:18:52
  And if you were to Charter AG 550 in the market, you would
• 1:18:56
  spend a minimum of eight or $10,000 an hour or maybe 12 or
• 1:19:02
  15, depending on the type, the routing and the and the flavor,
• 1:19:05
  if you would, right. Yet our cost is substantially
• 1:19:08
  less than 10,000. So our cost may be only 5000 or
• 1:19:11
  half, right. If we would fly for two hours
• 1:19:16
  and we would spend $10,000 to go to Cleveland then back and
• 1:19:20
  somebody would give us $10,000 for that.
• 1:19:24
  In their mind, they think they've given $10,000.
• 1:19:30
  They just do. So if you ask, you know, how
• 1:19:34
  does that play out? The answer is people should
• 1:19:38
  realize that the beauty of Hatzolah Air and the expense and
• 1:19:42
  it costs for these airplanes many times $100,000 or more per
• 1:19:47
  plane per month between pilots, hangar, insurance, training,
• 1:19:51
  maintenance, subscriptions, all the expenses for what you see
• 1:19:54
  here. If these planes never fly, what
• 1:19:58
  I think the godless of Hatzalah Air is to be able to rescue
• 1:20:03
  someone's life 24 hours a day. The actual cost of the flight,
• 1:20:07
  that's nothing. You're flying there, you're
• 1:20:08
  paying whether some guy who donated money to, but look at
• 1:20:12
  the operation that we have to be able to get to that.
• 1:20:15
  So we really need the public to recognize that it's a little bit
• 1:20:20
  hurtful. But then on the other hand, it's
• 1:20:23
  10,000 more than we would have had, but we certainly didn't
• 1:20:26
  make when we spent 18,000 and somebody gave 10.
• 1:20:30
  We don't make money in Hatzalah Air.
• 1:20:32
  We don't get paid. We use the dollars that go in
• 1:20:35
  and we need it. I happen to love the fact that
• 1:20:38
  people even today say, what can I do for Hatzalah Air?
• 1:20:42
  We have a big law firm that called us up recently and they
• 1:20:45
  said really impressive. Manhattan, the global law firm.
• 1:20:49
  They said we'd like to do pro bono work for Hotzala Air.
• 1:20:52
  It was lovely. Wow.
• 1:20:54
  We started at zero and they're helping us.
• 1:20:56
  You know, Speaking of, of amazing firms that help out, one
• 1:21:00
  of the things that connected to us today was Abigail Eisenstadt,
• 1:21:03
  an AE design group. This is someone who gives their
• 1:21:06
  time and their creativity in helping you design what you're
• 1:21:09
  doing here. And just wanted to give her and
• 1:21:11
  her team a shout out because we really appreciate everything
• 1:21:14
  that she and her organization and her husband has done for at
• 1:21:18
  Salah Ear and for the Klal. So I just wanted to make a quick
• 1:21:21
  mention of. That you know what I'm I'm
• 1:21:22
  really happy you you highlighted Abigail and her team.
• 1:21:26
  I will tell you that not only did Abigail and her team help
• 1:21:30
  design the everything you see, everything you see here, but
• 1:21:34
  they did they our hanger in Sullivan County.
• 1:21:38
  And on a personal level in that family, the Eisenstadt family,
• 1:21:43
  her husband Rebbakiva, he does so much for Hatzalah.
• 1:21:47
  Her sister-in-law, Nehi Eisenstadt is a case manager,
• 1:21:52
  special projects coordinator. And Abigail herself has done so
• 1:21:55
  much more than just design. These are examples of people who
• 1:21:59
  literally go and involve themselves in case management,
• 1:22:02
  involve themselves in hiring and procurement and and design of
• 1:22:07
  the organizational design, not just the physical building
• 1:22:11
  design. And my hats are off to to them
• 1:22:14
  and so many other volunteers like them who literally wake up
• 1:22:17
  in the morning and say how can I make the world a better place
• 1:22:20
  every single day? Ellie, first of all, I totally
• 1:22:23
  echo your sentiments, but I have to say this.
• 1:22:26
  I'm sorry. This is going to sound probably
• 1:22:28
  you're not going to receive this wall.
• 1:22:29
  But I'm a horrible person. I'm a really, really bad.
• 1:22:33
  I'm embarrassed, I'm ashamed. I'm just hearing everything
• 1:22:35
  that's going on and what people do.
• 1:22:38
  I feel less than, I feel unworthy and I'm ashamed that I
• 1:22:40
  should do more and I should do more.
• 1:22:42
  My question is, people like me, there's a lot of people that,
• 1:22:45
  you know, we just, we just go about our lives.
• 1:22:47
  We try to do good. I don't want to totally, you
• 1:22:49
  know, diminish myself. I try to do a little bit here
• 1:22:51
  and a little bit there. What could an average guy,
• 1:22:53
  regular guy like me, what can we do for an organization like
• 1:22:57
  Hatzalah or Hatzalah or any other?
• 1:22:59
  What can we all do? Because thousands, hundreds of
• 1:23:02
  thousands of us from Jews all over the place, and if everybody
• 1:23:05
  chipped in even a little bit, everybody gave a dime, everybody
• 1:23:07
  gave a quarter. We always say it adds up.
• 1:23:09
  What can each of us do, in our own small way that will make a
• 1:23:12
  difference in an organization like yours?
• 1:23:15
  So you know my father's daughter Hatzalah in Queens in 1977 when
• 1:23:19
  we came. I'm English, I have a British
• 1:23:22
  passport and. You don't have an English
• 1:23:26
  accent. He just showed it to you.
• 1:23:28
  British passport, I say one word with an English accent, right?
• 1:23:31
  So my father, when he started hotel in Queens, people used to
• 1:23:37
  come over to him with Asus all day long.
• 1:23:39
  A lot of times the members, oh, Mr. Rowe, you should do this or
• 1:23:42
  Mr. Rowe, you should do that. And he used to say, if you're
• 1:23:45
  coming with a good idea, you're going to have to implement that
• 1:23:48
  good idea, right? We.
• 1:23:52
  And any other to Dhaka organization around the world
• 1:23:56
  really relies on so many more things than just that vertical
• 1:24:00
  that they're in. So if you think to your tample
• 1:24:02
  Shabbos organization, it's not just you need food to give out
• 1:24:07
  to tample Shabbos, but you need drivers and you need people that
• 1:24:10
  communicate and you need outreach and you need money and
• 1:24:14
  you need the people to create the logistics and the schedules.
• 1:24:16
  There's just accounting and law and and the legal component.
• 1:24:20
  There's just so much that goes into it.
• 1:24:22
  Hatzolah Air has many, many, many different things.
• 1:24:26
  I'm going to think of a recent example, the brochure that you
• 1:24:30
  have in front of you. OK, take a look at that.
• 1:24:32
  It's a brochure. We knew that we needed a
• 1:24:35
  brochure. We went for five years without a
• 1:24:38
  brochure. So we posted on a chat called
• 1:24:41
  the Bam Chat. Have you even heard of it?
• 1:24:43
  No, I don't know either. No, I don't know one.
• 1:24:46
  One of one of our incredible volunteers posted on this chat,
• 1:24:53
  which supposedly has a few 100 professionals in different walks
• 1:24:57
  of life saying we are looking for a volunteer graphics
• 1:25:02
  designer. Now we were using somebody else
• 1:25:05
  and we were being charged and there were various different
• 1:25:09
  challenges. And this girl, her name is
• 1:25:11
  Rosie, young married mom, she called up, she said nothing
• 1:25:15
  would make me happier. Now she does this all day.
• 1:25:18
  You would think that the last thing in the world she wants to
• 1:25:20
  do is graphics design and layout.
• 1:25:22
  On her spare time. On her spare time and in the
• 1:25:25
  meantime, this is a story of maybe four months ago or five
• 1:25:29
  months ago, I can't tell you how.
• 1:25:32
  Every day she sends us a note. I'm going to have 45 minutes
• 1:25:35
  during lunch and tonight after 11, if anybody's up, I'm going
• 1:25:38
  to have an hour. And Sunday morning from 8:00 AM.
• 1:25:41
  And she has done this brochure. She does all our invitations.
• 1:25:44
  You find these people, She she's.
• 1:25:46
  Like they're all just walking amongst us.
• 1:25:48
  Like, you know, what have you done lately?
• 1:25:50
  What have we done? Let's unbelievably the regular
• 1:25:52
  people I'm like I'm blown away that there's and there's
• 1:25:56
  thousands and thousands of these.
• 1:25:57
  So you probably have just you come across a story like this
• 1:26:00
  everyday you meet people the. Theme of today's conversation,
• 1:26:03
  the more I think about it, is ordinary people doing
• 1:26:05
  extraordinary things. Because if you're an extra, if
• 1:26:09
  you're an Einstein and you can come up with some sort of
• 1:26:11
  fantastic mathematical calculation, I'm not impressed.
• 1:26:15
  But if you're just a regular Joe and you can do something
• 1:26:17
  extraordinary, Hatzolah Air is made-up of regular Joes who just
• 1:26:22
  are proud to do extraordinary things.
• 1:26:25
  And, and the answer to your question is Hatzalah Air just
• 1:26:29
  this today I was talking to multiple people who said, what
• 1:26:31
  can I do? I showed them our little supply
• 1:26:36
  bucket and I said, listen, over here, we have every single day
• 1:26:41
  we have to put peanuts on the airplane and we have to go and
• 1:26:44
  do this. I called the guy Maishi Ratner.
• 1:26:46
  Do you know Maishi Ratner is, I don't know.
• 1:26:48
  He's one of the owners of Gourmet Glad.
• 1:26:49
  Have you heard of Gomez? Yes, that was so I have this
• 1:26:52
  little I invited him just before this show started to come on and
• 1:26:57
  and I said come see the hangar. Now secretly I'm not giving like
• 1:27:00
  tours of the hangar. I want to show him that every
• 1:27:04
  day we go through some soda cans and we go through some Kleenex
• 1:27:08
  tissues and we go through some bounty, you know, paper towels
• 1:27:12
  and we go through some peanuts and some other things.
• 1:27:14
  I want him that the month of July will be Gourmet Gallat
• 1:27:18
  month. That Gourmet Gallat is going to
• 1:27:21
  sponsor July's all our food and August I bet you if I'm
• 1:27:27
  successful in my pitch to him that we're going to end up
• 1:27:30
  having places supermarkets pomegranate or or land owls are
• 1:27:35
  going to be angry if we don't give them a month because that's
• 1:27:38
  how we roll right now. I have no idea by the way, he
• 1:27:40
  might tell me to jump on my head on Sunday.
• 1:27:42
  You know, in, in sequel 2, we can see, but but I, I invited
• 1:27:47
  him and he's going to come and instead of us using dollars that
• 1:27:50
  were given, let's use the resources that he has to give
• 1:27:54
  us. You know, every single time we
• 1:27:56
  do a flight, sushi is a very common thing.
• 1:27:58
  The pilots, the medics, they all like sushi.
• 1:28:00
  We spend hundreds of dollars. Why can a sushi store not say,
• 1:28:04
  hey, you know what, for the whole July, any flight you have,
• 1:28:07
  we're going to do sushi. And I will tell you even nicer
• 1:28:09
  last night when we came back from Arizona, and I wish I had
• 1:28:14
  their name now because I just would love to give them a shout
• 1:28:17
  out. When we came in, in the hangar,
• 1:28:19
  there was sushi, there was meat, chicken, all different types of
• 1:28:23
  food that was out there. I'm going to think what what the
• 1:28:27
  what the name was. It was all there and they on
• 1:28:30
  their own. I love when people take
• 1:28:31
  initiative. It's one thing to be able to
• 1:28:33
  give. It's another thing to be able to
• 1:28:35
  to creatively say, I want, oh, you know what?
• 1:28:36
  It was Flame, the store, the store, Flame restaurant, Flame.
• 1:28:41
  They on their own said I want to bring for the Hatzalah Air guys
• 1:28:44
  and the Haverim guys. And we got off the plane
• 1:28:47
  expecting to be all tired and we all sat and it was just
• 1:28:50
  unbelievable at the debrief we had that.
• 1:28:53
  I will tell you this helicopter that you're looking at over here
• 1:28:56
  is our first helicopter in the Northeast.
• 1:29:00
  We expect to have many more. We've been approached by some
• 1:29:03
  other Hotzal organizations already to, to be able to to put
• 1:29:07
  it in there into, you know, as an additional service to be
• 1:29:10
  offered in their communities. But we got a phone call from an
• 1:29:14
  insurance company, Jewish guy who runs it.
• 1:29:17
  And he said, Hey, I'd like to give Hatzalah Air a helicopter.
• 1:29:20
  And I said, let me tell you all about Hatzalah Air.
• 1:29:22
  Like, you know, I got all excited.
• 1:29:24
  And he said, maybe you don't understand.
• 1:29:26
  We're an insurance company. We do underwriting.
• 1:29:29
  We know everything about you. We got a new helicopter.
• 1:29:32
  We'd like to offer you our old one.
• 1:29:33
  And it was. So nice.
• 1:29:36
  So we need so much for an organization like ours to run.
• 1:29:41
  We need people that writers, we need grant writers.
• 1:29:44
  Somebody said to me today, hey, you know, you know what Hatzalah
• 1:29:47
  Air really needs? Hatzalah Air really needs that.
• 1:29:51
  10s of thousands of people give $18.00 a month to Hatzalah Air.
• 1:29:55
  Could you imagine if you had 100,000 people giving $18.00 a
• 1:29:59
  month? You know, I looked at the guy
• 1:30:00
  who said great idea, implement it for Hatsala Air.
• 1:30:02
  Do you really think a pilot needs to implement this program?
• 1:30:05
  Do you think you need to be an anesthesiologist to run this?
• 1:30:08
  You have a great idea, implement it.
• 1:30:10
  And let's see, in a year from now, did you just mind your own
• 1:30:14
  business and continue and you didn't do it or we have 78,000
• 1:30:18
  people giving Hatsala Air $18.00 a month.
• 1:30:21
  Wow. So it's things like that,
• 1:30:23
  there's cleaning, there's worried about logistics, there's
• 1:30:27
  supplies, there's bookkeeping. I mean anything that anybody
• 1:30:31
  does, there is not a single listener today that cannot
• 1:30:34
  contribute to hotels air in in the way that they can in their
• 1:30:38
  ordinary day of life. And that gives them a hand.
• 1:30:41
  Even if it's a morsel, even if it's just a tiny fraction in
• 1:30:45
  saving someone's life, they're a part of it if they have any
• 1:30:48
  affiliation by association, right?
• 1:30:50
  We believe save one man, save the universe.
• 1:30:54
  How good is that plane behind you without air in its tires?
• 1:30:57
  I imagine not very good. Exactly.
• 1:30:59
  Do you think you need to be a pilot to put the air in the
• 1:31:01
  tires? You're right.
• 1:31:04
  I imagine not. Ellie, I think that you brought
• 1:31:07
  up a tremendous point in answering or she's question
• 1:31:10
  which is what can we do? And what I'm taking out of that
• 1:31:14
  is that we each have extraordinary potential in each
• 1:31:18
  one of us. And it could be from as little
• 1:31:20
  as being a case manager volunteer to filling up ear and
• 1:31:23
  a tire to giving peanuts or sushi when needed.
• 1:31:27
  And this was an amazing time. We're going to have to wrap it
• 1:31:30
  up because Shabbos is coming soon.
• 1:31:33
  And I just want to ask that, you know, I, I just want to ask you
• 1:31:39
  for a bracha. That's really what I want to ask
• 1:31:40
  you for. And I know you're going to take
• 1:31:42
  it as Nah, who am I? And what I, you know, just when
• 1:31:45
  I, when I ask someone, you know, I, I call people rabbis all the
• 1:31:48
  time, Like, hey, Rabbi, come over here.
• 1:31:49
  And people turn around and say, why are you calling me a rabbi
• 1:31:51
  for it? My answer to them, Rabbi Ellie
• 1:31:53
  Roe, is that when I learn something from someone, I
• 1:31:57
  personally like to call them a rabbi.
• 1:31:59
  And I know that you're an ordinary person doing
• 1:32:01
  extraordinary things. I'll accept that.
• 1:32:04
  But when you're amongst someone so extraordinary like you, a
• 1:32:06
  blessing that comes from you to me is worth tremendous.
• 1:32:10
  So I would like to wrap this up with a blessing from you.
• 1:32:14
  So you know, I've said this before publicly.
• 1:32:16
  It's no longer a secret. The secret's out, but I'll
• 1:32:18
  repeat it anyway. Every single morning I have a
• 1:32:20
  routine where wherever I am in the world, I go to the nearest
• 1:32:24
  window when I wake up, before I go to the bathroom and before I
• 1:32:27
  check my Whatsapps. And it's just something I do
• 1:32:31
  every single morning. And I do it sometimes during the
• 1:32:33
  day when I get in trouble. But but I do it every morning I
• 1:32:36
  look up whether I'm in a place that's full of snow and I can't
• 1:32:40
  see the sky or a place that's full of clouds, what we call
• 1:32:44
  instrument meteorological conditions, IMC, and I can't see
• 1:32:47
  the sky. But every morning it's the same
• 1:32:50
  routine. I say, Hashem, there are only
• 1:32:52
  two people in this world, givers and takers.
• 1:32:55
  I beg you, let me be a giver. My blessing to you is exactly
• 1:33:00
  that. Hashem should allow you to be a
• 1:33:03
  giver your whole life, and when you have the opportunity, don't
• 1:33:07
  look away, run to it and say thank you Hashem for letting me
• 1:33:10
  be a giver today. Thank you for that and thank you
• 1:33:12
  for being a masterful giver for everyone around us connecting
• 1:33:17
  all the dots up from the sky. It's just such a beautiful thing
• 1:33:21
  to see it in person. This was an amazing experience.
• 1:33:24
  Please don't forget everybody to like, follow and subscribe to
• 1:33:28
  None of Your Business podcast. This was an amazing episode.
• 1:33:31
  I can't wait to come back for more because I feel like this is
• 1:33:34
  not just the message well received once, it's something
• 1:33:37
  that has to continue because we're all on the journey of
• 1:33:40
  growing. We're all on the journey of
• 1:33:42
  giving. We're all on the journey of
• 1:33:43
  learning and it's something that we did a lot here today.
• 1:33:47
  And I really respect the hell out of you, my friend, and so
• 1:33:50
  much that you do for Klal that is known and unknown.
• 1:33:54
  And I just want to leave off with giving you that blessing
• 1:33:57
  again. Whatever you wish me, I wish you
• 1:33:58
  double. I love you brother, and thank
• 1:34:00
  you very, very much for this opportunity.
• 1:34:02
  Shabbat Shalom.