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The Secret Parcel That Exposed a $4M School Supply Conspiracy · True Crime: Killer Secrets

• 0:03
  Speaker 1: A sealed cardboard carton sat flush against the exterior utility
• 0:08
  Speaker 1: cage of Harwick Elementary School on the morning of September, Elinus, 2019.
• 0:13
  Speaker 1: The address label read Fenmore Middle School. Fenmore was 11
• 0:20
  Speaker 1: miles away. The cage was padlocked. Janet Sullivan found it
• 0:25
  Speaker 1: on her morning run. She photographed it, noted the address,
• 0:29
  Speaker 1: and called the non-emergencies what looked like a misdelivery, was,
• 0:35
  Speaker 1: according to investigators, the first visible crack in a $ 4
• 0:39
  Speaker 1: million a year scheme that had been running inside a
• 0:42
  Speaker 1: public school district for years without triggering a single audit flag.
• 0:48
  Speaker 1: 41 school buildings, 19,000 students. One supply contract that only
• 0:54
  Speaker 1: one company had held for the better part of a decade.
• 0:58
  Speaker 1: And somewhere inside that system, a mechanism so well-designed that
• 1:02
  Speaker 1: it was invisible to every administrator it was robbing. Braden
• 1:07
  Speaker 1: Falls sits in Harwick County, roughly 90 miles from the
• 1:11
  Speaker 1: nearest major freight hub. It is the kind of small
• 1:14
  Speaker 1: city where institutional contracts matter. A vendor who wins the
• 1:19
  Speaker 1: school district keeps it. The Harwick Unified District spent approximately
• 1:23
  Speaker 1: $ 4 million per year on educational supplies, and for the
• 1:28
  Speaker 1: years leading up to 2019, Every dollar of that went
• 1:32
  Speaker 1: to one company, Crestline Educational Supply. Crestline operated out of
• 1:37
  Speaker 1: a converted warehouse on Pelton Industrial Drive. Sarah Donnelly, 58
• 1:42
  Speaker 1: years old, in 2019, had owned and run the company
• 1:47
  Speaker 1: for 14 years. By all external measures, Crestline was a
• 1:52
  Speaker 1: stable regional supplier. It had the contract. It had the relationships.
• 1:57
  Speaker 1: and it had the institutional knowledge that comes from a
• 2:00
  Speaker 1: decade of serving the same 41 buildings. Christine Lane had
• 2:05
  Speaker 1: worked for Donnelly for 11 of those years. As account
• 2:08
  Speaker 1: manager for Crestline's northern cluster, Lane personally handled Harwick Elementary,
• 2:14
  Speaker 1: Fenmore Middle School, and nine other district buildings. She knew
• 2:18
  Speaker 1: the schools the way a vendor does after a decade.
• 2:22
  Speaker 1: Loading docks, contact names, seasonal orders, and, according to her
• 2:27
  Speaker 1: own later testimony, the combination padlock on the utility cage
• 2:31
  Speaker 1: at Harwick Elementary. She had been there for a boiler
• 2:34
  Speaker 1: inspection 18 months before that carton appeared. Every Thursday, Lane
• 2:39
  Speaker 1: took the same booth at the Pelton Family Diner on
• 2:42
  Speaker 1: Ash Street. Same order, same time. The routine was unremarkable.
• 2:49
  Speaker 1: Nobody watching her there would have guessed she was carrying
• 2:52
  Speaker 1: photographs on her personal phone that she had been collecting
• 2:55
  Speaker 1: for three years. The principals Lane served were not all
• 2:59
  Speaker 1: the same. Some had been in their roles for two
• 3:02
  Speaker 1: years or more. Others were newer. That distinction, which seemed
• 3:08
  Speaker 1: like ordinary institutional variation, would later become the most important
• 3:13
  Speaker 1: variable in the entire investigation. Alan Pruitt had been principal
• 3:18
  Speaker 1: at Fenmore Middle School long enough to know what a
• 3:21
  Speaker 1: normal supply cycle looked like. In late August of 2019,
• 3:26
  Speaker 1: his school ran out of copy paper. He contacted Crestline.
• 3:31
  Speaker 1: The first explanation did not match the second. The second
• 3:36
  Speaker 1: did not match the third. Three contradictory explanations in two weeks.
• 3:41
  Speaker 1: For a school that was supposed to have paper on
• 3:43
  Speaker 1: order and paid in full, Pruitt filed a complaint with
• 3:47
  Speaker 1: the Harwick County Office of the Inspector General. Donna Hecht
• 3:51
  Speaker 1: had run Westgate Elementary until she retired in the spring
• 3:55
  Speaker 1: of 2018. She had met Christine Lane in the fall
• 3:59
  Speaker 1: of 2016. According to records later reviewed by investigators, Hecht
• 4:05
  Speaker 1: had refused to pay something. She was asked to pay.
• 4:09
  Speaker 1: For the four months that followed, Westgate received partial shipments,
• 4:13
  Speaker 1: substituted items, or nothing at all billed in full regardless.
• 4:18
  Speaker 1: Hecht had noted the discrepancies quietly. In September of 2019,
• 4:23
  Speaker 1: after receiving a records notice, she did not understand. She
• 4:27
  Speaker 1: contacted the OIG, two principals, two different schools, two complaints
• 4:33
  Speaker 1: arriving at the same office within weeks of each other.
• 4:37
  Speaker 1: Lori Vickers, a contract integrity investigator at the Harwit County OIG,
• 4:42
  Speaker 1: opened the Crestline probe What Vickers was about to find
• 4:46
  Speaker 1: had nothing to do with geography, and everything to do
• 4:50
  Speaker 1: with how long a principal had been sitting in their chair.
• 4:54
  Speaker 1: Lori Vickers pulled the Crestline warehouse logs first. She was
• 4:58
  Speaker 1: looking for a pattern, and she found one. Only it
• 5:01
  Speaker 1: was not the pattern anyone expected. In a normal supply district,
• 5:07
  Speaker 1: delivery rates tend to cluster by geography. Schools farther from
• 5:11
  Speaker 1: the warehouse get slightly delayed. Schools near the freight route
• 5:16
  Speaker 1: get their orders faster. That is how logistics works. That
• 5:20
  Speaker 1: is how it has always worked. But when Vickers mapped
• 5:23
  Speaker 1: Crestline's fulfillment rates against Harwick Unified's 41 buildings, geography explained nothing.
• 5:30
  Speaker 1: The schools receiving partial or substituted shipments were scattered across
• 5:34
  Speaker 1: the county, some close to Pelton Industrial Drive, some far.
• 5:39
  Speaker 1: There was no freight logic to it at all. But
• 5:42
  Speaker 1: here's the thing. When Vickers sorted the same schools by
• 5:46
  Speaker 1: how long each principal had been in their role, the
• 5:49
  Speaker 1: map snapped into focus. Principals with two or more years
• 5:54
  Speaker 1: in their position received close to full fulfillment. Principals newer
• 5:59
  Speaker 1: than that were shorted, substituted, or delayed. The line was
• 6:03
  Speaker 1: not a line drawn by a map. It was a
• 6:06
  Speaker 1: line drawn by institutional memory. Eleven schools shortened. four schools
• 6:12
  Speaker 1: receiving near-complete orders. The four receiving full shipments had something
• 6:17
  Speaker 1: in common that the eleven did not. Vickers did not
• 6:20
  Speaker 1: yet know what it was. She subpoenaed the internal warehouse
• 6:24
  Speaker 1: records next. Inside Crestline's system, she found a flag. The
• 6:29
  Speaker 1: company called it a fulfillment review. On paper, it looked
• 6:33
  Speaker 1: like a routine quality checkpoint, a mechanism to hold an
• 6:37
  Speaker 1: order if something in the manifest needed verification. Standard procedures.
• 6:42
  Speaker 1: The kind of thing a compliance auditor would read and
• 6:45
  Speaker 1: approve without blinking. What made it unusual was not what
• 6:49
  Speaker 1: it did. What made it unusual was who could clear it.
• 6:53
  Speaker 1: Only Sarah Donnelly and two account managers had the system
• 6:56
  Speaker 1: access to remove the flag. No one at the district
• 7:00
  Speaker 1: level could see it. From the outside, a flagged shipment
• 7:04
  Speaker 1: looked identical to a normal processing delay. Fred Kaplan, the
• 7:09
  Speaker 1: district's purchasing director, would have seen nothing in the queue
• 7:12
  Speaker 1: to alarm him. The flag was invisible to the people
• 7:15
  Speaker 1: it was hurting. Vickers pulled three delivery manifests from Fenmore
• 7:20
  Speaker 1: Middle School, dated through 2018. The account manager's signature on
• 7:24
  Speaker 1: the receipt line was not a Fenmore staff signature. It
• 7:28
  Speaker 1: was Christine Lane's handwriting. The goods listed as delivered to
• 7:32
  Speaker 1: Fenmore had never reached Fenmore. According to staging logs, the
• 7:37
  Speaker 1: pallets sat in Crestline's East End holding area, for between
• 7:41
  Speaker 1: three and eleven days. Then they were re-manifested under a
• 7:46
  Speaker 1: different school's order number and delivered there instead. A school
• 7:50
  Speaker 1: was billed for paper. It never received. Another school received
• 7:55
  Speaker 1: paper billed to a third. The paperwork said everything was fine.
• 8:00
  Speaker 1: The paperwork had been rewritten. There was still no direct
• 8:04
  Speaker 1: evidence connecting the fulfillment flag to a payment. Vickers had
• 8:08
  Speaker 1: an anomaly and a mechanism. She did not yet have
• 8:12
  Speaker 1: the hand that pulled the lever. The envelope arrived at
• 8:15
  Speaker 1: the same Thursday booth every week. Christine Lane had worked
• 8:20
  Speaker 1: the northern cluster for 11 years. She knew the schools
• 8:25
  Speaker 1: on her route, the way a mail carrier knows a neighborhood,
• 8:29
  Speaker 1: the service roads, the receiving bays, the faces that changed,
• 8:33
  Speaker 1: and the ones that stayed. She knew the utility cage
• 8:37
  Speaker 1: at Harwick Elementary from a boiler inspection she had attended.
• 8:40
  Speaker 1: eighteen months before the scheme collapsed. She knew which principals
• 8:44
  Speaker 1: had been there long enough to understand what was being
• 8:47
  Speaker 1: asked of them, and which ones had not. Four of
• 8:51
  Speaker 1: them paid. Eleven did not. The ones who paid received
• 8:56
  Speaker 1: envelopes delivered in person, usually during a routine service visit.
• 9:01
  Speaker 1: The payment cleared the flag. The shipments moved. What Lane
• 9:05
  Speaker 1: had not told anyone, what she had been carrying quietly
• 9:09
  Speaker 1: for three years, was that she had photographed the envelopes,
• 9:13
  Speaker 1: she had photographed the gift cards, and she had photographed
• 9:17
  Speaker 1: a handwritten ledger in Sarah Donnelly's hand-dragging that listed school names,
• 9:21
  Speaker 1: account manager names, and dollar amounts beside each entry. The
• 9:26
  Speaker 1: photographs lived on her personal device. When investigators first called
• 9:31
  Speaker 1: Lane in for an interview on October 2nd, 2019, her
• 9:36
  Speaker 1: attorney was present. Lane answered 11 questions. The answers said nothing.
• 9:42
  Speaker 1: She left without confirming a single material fact. Vickers had
• 9:46
  Speaker 1: the pattern, the manifests, the staging logs and Kaplan's gratuity discrepancy. Mead,
• 9:52
  Speaker 1: the $ 40 fruit basket declared on Kaplan's form, the $ 380
• 9:56
  Speaker 1: client appreciation charge. in Crestline's own expense records, same month,
• 10:03
  Speaker 1: December 2017. But she did not yet have a confession,
• 10:09
  Speaker 1: and she did not yet know about the photographs. Then
• 10:13
  Speaker 1: Lane came back. On October 28th, Lane sat down again
• 10:18
  Speaker 1: without conditions and said, and talked for six hours. She
• 10:22
  Speaker 1: described the flagging system from the inside. She described the
• 10:26
  Speaker 1: envelope collections, the re-manifesting process, and Kaplan's role as the
• 10:31
  Speaker 1: purchasing director who had renewed Crestline's contract in 2018 without
• 10:36
  Speaker 1: a competitive bid and had rated Crestline's own performance himself.
• 10:41
  Speaker 1: She described Donnelly's ledger in enough detail that investigators knew
• 10:45
  Speaker 1: exactly what to look for. Then she handed over the photographs.
• 10:50
  Speaker 1: Picture Sarah Donnelly on the morning of her second interrogation.
• 10:54
  Speaker 1: She has already denied operational knowledge of the scheme. She
• 10:58
  Speaker 1: has done it clearly. On record, with the cadence of
• 11:02
  Speaker 1: someone who has rehearsed the denial long enough to believe it.
• 11:06
  Speaker 1: 14 years building Crestline, from a converted warehouse on Pelton
• 11:10
  Speaker 1: Industrial Drive, into a $ 4 million a year district contract.
• 11:15
  Speaker 1: The denial is not a small thing to walk away from.
• 11:19
  Speaker 1: Then the investigator placed Lane's photograph of the ledger on
• 11:22
  Speaker 1: the table, Donnelly's handwriting, Donnelly's formatting, school names she would recognize,
• 11:30
  Speaker 1: dollar figures beside account manager, initials she had assigned herself,
• 11:35
  Speaker 1: a document that could only have existed in one place,
• 11:38
  Speaker 1: inside one operation, maintained by one person. Donnelly asked for
• 11:43
  Speaker 1: a recess. When the room reconvened, she confessed, there is
• 11:48
  Speaker 1: a version of this story where the scheme holds, where
• 11:51
  Speaker 1: no carton ends up behind a locked cage at the
• 11:54
  Speaker 1: wrong school, where Donna Hext's quiet discrepancy notes sit in
• 11:59
  Speaker 1: a filing cabinet and never reach the OIG, where Alan
• 12:03
  Speaker 1: Pruitt accepts the third contradictory explanation and stops calling. That
• 12:09
  Speaker 1: version required every moving part to stay exactly in place.
• 12:14
  Speaker 1: It required Christine Lane to never take a photograph. It
• 12:18
  Speaker 1: required a jogger named Janet Sullivan to run a different
• 12:22
  Speaker 1: route on the morning of September 11th. None of those
• 12:26
  Speaker 1: things held. But consider what the evidence actually shows about
• 12:30
  Speaker 1: how the scheme survived as long as it did. The
• 12:34
  Speaker 1: fulfillment flag was not sloppy. It was designed to be invisible.
• 12:39
  Speaker 1: The re-manifesting was not improvised. Three delivery manifests bore Lane's
• 12:44
  Speaker 1: handwriting precisely because the goods had been rerouted through a
• 12:48
  Speaker 1: staging area and rebuilt under a different order. Clean paperwork,
• 12:53
  Speaker 1: correct totals, wrong schools. The district's own purchasing director had
• 12:59
  Speaker 1: renewed the contract without competitive review and evaluated Crestline's performance himself.
• 13:05
  Speaker 1: Every institutional check that might have caught the scheme earlier
• 13:08
  Speaker 1: had either been removed or compromised. What brought it down
• 13:12
  Speaker 1: was not an audit. It was not a whistleblower in
• 13:15
  Speaker 1: the conventional sense. It was a principal who ran out
• 13:18
  Speaker 1: of paper and got three different answers. A retired principal
• 13:23
  Speaker 1: who received a records notice she could not interpret. A
• 13:26
  Speaker 1: jogger who ran past a utility cage on the wrong morning.
• 13:31
  Speaker 1: And an account manager who had been quietly photographing evidence
• 13:35
  Speaker 1: against her own employer for three years, storing the images
• 13:39
  Speaker 1: on a personal hard drive, she kept locked in her car.
• 13:43
  Speaker 1: The carton Janet Sullivan, photographed on September 11th, was held
• 13:48
  Speaker 1: as evidence through every proceeding that followed. When it was
• 13:52
  Speaker 1: finally opened, it contained 480 sheets of copy paper and
• 13:56
  Speaker 1: a packing slip dated September 5th, 2019, stamped Fufill. Fenmore
• 14:02
  Speaker 1: Middle School had run out of paper on September 3rd.
• 14:06
  Speaker 1: In the days between Teachers at Fenmore had bought supplies
• 14:10
  Speaker 1: with their own money. The stamp said the job was done.
• 14:14
  Speaker 1: The empty supply closet said otherwise. Sarah Donnelly was arrested
• 14:19
  Speaker 1: on November 6th, 2019. The charge sheet ran to 17
• 14:25
  Speaker 1: counts of commercial bribery, four counts of contract fraud, and
• 14:29
  Speaker 1: two counts of falsifying business records. She entered a guilty
• 14:33
  Speaker 1: plea in February 2020. The sentence, Six years in a
• 14:38
  Speaker 1: state correctional facility, three of them suspended. Three years. That
• 14:43
  Speaker 1: was the active time a 14-year scheme purchased. Fred Kaplan
• 14:48
  Speaker 1: resigned the week of Donnelly's arrest. He did not fight
• 14:51
  Speaker 1: the record. In March 2020, he pleaded guilty to one
• 14:55
  Speaker 1: count of unlawful gratuity and one count of official misconduct.
• 15:00
  Speaker 1: The court gave him two years of supervised probation and
• 15:04
  Speaker 1: a permanent bar from public employment. anywhere in Harwood County.
• 15:09
  Speaker 1: The man who had renewed Crestline's contract without competitive bid
• 15:14
  Speaker 1: and then raided Crestline's own performance himself would never hold
• 15:19
  Speaker 1: a public office in that county again. Christine Lane's path
• 15:23
  Speaker 1: ran differently. By October 28, 2019, she had cooperated fully.
• 15:31
  Speaker 1: The six-hour proffer she gave that day was the blueprint
• 15:35
  Speaker 1: Investigators used to reconstruct the entire flagging system, the envelope collections,
• 15:40
  Speaker 1: the re-manifesting operation, and Kaplan's role at the center of it.
• 15:45
  Speaker 1: Her last formal proffer session was January 2020. The sentence
• 15:49
  Speaker 1: she received, five years of probation, $ 42, 000 in restitution, and
• 15:56
  Speaker 1: permanent loss of her industry certifications. She no longer works
• 16:01
  Speaker 1: in supply distribution. The photographs on her personal device, the envelopes,
• 16:06
  Speaker 1: the gift cards, the ledger in Donnelly's handwriting, had existed
• 16:10
  Speaker 1: for three years before investigators ever saw them. Lane had
• 16:14
  Speaker 1: taken them and kept them. She sat on the photographs
• 16:17
  Speaker 1: for three years while her annual performance reviews rated her outstanding.
• 16:22
  Speaker 1: Lori Vickers' fulfillment analysis, submitted as part of the evidentiary record,
• 16:27
  Speaker 1: showed the pattern across all six county systems Crestline had served.
• 16:32
  Speaker 1: Veteran principals, those with two or more years in their buildings,
• 16:37
  Speaker 1: had dramatically higher fulfillment rates than newer ones. The anomaly
• 16:41
  Speaker 1: was not geographic. It was not seasonal. It tracked tenure
• 16:46
  Speaker 1: with a consistency that could not be accidental. Eleven schools
• 16:51
  Speaker 1: had been shorted. Four principals had paid. The scheme had
• 16:55
  Speaker 1: not begun with Harwick Unified. Donnelly's Confession confirmed it had
• 17:00
  Speaker 1: started with a smaller rural district before Harwick entered the picture. 19,000 students,
• 17:08
  Speaker 1: 41 buildings, $ 4 million a year, and the entire mechanism
• 17:12
  Speaker 1: depended on a software flag invisible to the district. An
• 17:17
  Speaker 1: undisclosed payment that looked like a fruit basket on the books,
• 17:21
  Speaker 1: and the assumption that no account manager would ever photograph
• 17:24
  Speaker 1: the evidence and hold onto it. Alan Pruitt never got
• 17:29
  Speaker 1: a straight answer from Crestline. He got three contradictory ones.
• 17:34
  Speaker 1: That refusal to give him a coherent explanation was, in
• 17:38
  Speaker 1: the end, the thread that unraveled everything. His OIG complaint
• 17:44
  Speaker 1: in late August 2019 was the first formal action. Donna
• 17:49
  Speaker 1: Hex contacted the OIG that September, after a records notice
• 17:54
  Speaker 1: she could not interpret gave investigators a second data point
• 17:58
  Speaker 1: from a second cluster. And Janet Sullivan's photograph of a
• 18:02
  Speaker 1: sealed carton behind a locked utility cage at the wrong
• 18:06
  Speaker 1: school handed them a piece of physical evidence that should
• 18:09
  Speaker 1: not have existed anywhere near Harwick Elementary. The carton was
• 18:14
  Speaker 1: held through every proceeding. When it was finally opened, the
• 18:18
  Speaker 1: 480 sheets inside confirmed what the packing slip already claimed.
• 18:23
  Speaker 1: The order was fulfilled. Dated September 5th, 2019, stamped complete,
• 18:30
  Speaker 1: Fenmore Middle School had run out of paper on September 3rd.
• 18:35
  Speaker 1: In the days between, teachers had paid for supplies themselves.
• 18:39
  Speaker 1: Four executives were charged, two were acquitted, one fled the jurisdiction,
• 18:45
  Speaker 1: and the account manager returned to the same desk on
• 18:48
  Speaker 1: the same floor the following Monday morning. The scheme was
• 18:52
  Speaker 1: not sophisticated in the way financial crimes sometimes are. layered
• 18:56
  Speaker 1: offshore accounts, encrypted communications, elaborate cover identities. It was at
• 19:02
  Speaker 1: its core a supply closet problem. Someone decided that a
• 19:06
  Speaker 1: school district's paper and pencils and printer cartridges could be
• 19:10
  Speaker 1: silently taxed and that the people most likely to notice,
• 19:14
  Speaker 1: the principals watching their shelves go empty, would either pay
• 19:17
  Speaker 1: quietly or spend their time chasing contradictory explanations rather than
• 19:22
  Speaker 1: filing formal complaints And for years, that calculation held. What
• 19:27
  Speaker 1: it took to break it was not a single dramatic act.
• 19:31
  Speaker 1: It took a principal stubborn enough to file a complaint
• 19:33
  Speaker 1: after two weeks of runaround. A retired administrator who did
• 19:37
  Speaker 1: not throw away a records notice she did not understand.
• 19:42
  Speaker 1: A woman who spent three years photographing her own employer's
• 19:46
  Speaker 1: ledger and kept every image. And a jogger who ran
• 19:50
  Speaker 1: a service road on a September morning and recognized that
• 19:54
  Speaker 1: a sealed box addressed to a school 11 miles away
• 19:58
  Speaker 1: had no business being where it was. None of those
• 20:02
  Speaker 1: people set out to bring down a $ 4 million racket.
• 20:07
  Speaker 1: They just refused to let small things go, Donna Hecht
• 20:11
  Speaker 1: had refused to pay back in 2016. She received four
• 20:15
  Speaker 1: months of partial and substituted shipments as a result. She
• 20:19
  Speaker 1: did not forget. Years later, when an unfamiliar records notice arrived,
• 20:25
  Speaker 1: she did not discard it. She called the office that
• 20:28
  Speaker 1: sent it. That call connected her experience to Pruitt's complaint
• 20:33
  Speaker 1: and gave investigators the cross-district pattern they needed to subpoena
• 20:37
  Speaker 1: the warehouse logs. The full weight of what happened in
• 20:40
  Speaker 1: Harwick County is not measured in the sentence Donnelly received
• 20:45
  Speaker 1: or the probation terms Lane accepted. It is measured in
• 20:49
  Speaker 1: the supply closets that ran dry for years while the
• 20:52
  Speaker 1: paperwork said otherwise. It is measured in the teachers who
• 20:56
  Speaker 1: reached into their own wallets because the system guaranteed delivery
• 21:01
  Speaker 1: and the guarantee was a lie. The stamp on that
• 21:04
  Speaker 1: carton said the job was done for the children at Fenmore.
• 21:09
  Speaker 1: It was not. What this case leaves behind is a
• 21:13
  Speaker 1: specific and uncomfortable question, not about the people who were caught,
• 21:18
  Speaker 1: but about the structure that held them. The fulfillment flag
• 21:21
  Speaker 1: was invisible by design. The renewal happened without competitive review.
• 21:27
  Speaker 1: The performance rating came from the purchasing director. The vendor
• 21:30
  Speaker 1: had already paid. Those are not individual failures. Those are
• 21:36
  Speaker 1: institutional gaps that Crestline found and used, and that will
• 21:40
  Speaker 1: exist in other districts, in other counties, served by other
• 21:44
  Speaker 1: vendors right now. The carton is in evidence storage somewhere
• 21:49
  Speaker 1: in Harwick County. The packing slip is still inside it,
• 21:54
  Speaker 1: still stamped fulfilled. This show is made by Oba Media.