AI Adoption Fails Without Change Management: Human First AI Strategy, with Mykel Salomon
You are not behind on AI. You might just be unclear. Most teams buy the tool before naming the problem, and it quietly collects dust.
Mykel Salomon explains why AI adoption is a change management problem, not a technology one. People resist confusion, not tools. Start with the problem, design the deployment around your people, and the efficiency follows.
ABOUT THE GUEST:
Mykel Salomon was born in Santiago de Cuba, raised in Brazil, and has led global support and customer experience teams across the US, Europe and Asia. He founded The Human Protocol Group and hosts The Human Protocol podcast…
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