Group Rate Internet for SFR with Andrew Smallwood at Second Nature

Peter Lohmann's Podcast · Mar 19, 2025 · 57m

In this episode, I am joined by Andrew Smallwood, Chief Customer Officer at Second Nature.

We discuss:

(00:00:00) - Intro

(00:02:25) - Special product launch: Group Rate Internet

(00:07:36) - Where in the resident cycle does this get implemented?

(00:14:42) - Sponsor: Second Nature

(00:15:47) - Choosing ISPs

(00:21:17) - Internet speeds

(00:24:25) - Price increases & billing

(00:29:26) - Second Nature’s approach to building this product

(00:45:01) - What PMs can expect in terms of release

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