Latest / Punk CX: Customer Experience Insights with Adrian Swinscoe
The emotional component of customer experience: the next competitive battleground - Interview with Qaalfa Dibeehi of Beyond Philosophy
Following hot on the heels from, Great customer service and customer experience requires emotional intelligence – Interview with Jo Causon of The Institute of Customer Service, today I am excited to introduce you to Qaalfa Dibeehi, chief operating and consulting officer of Beyond Philosophy™, a pioneering global customer experience consultancy with offices in London and Atlanta.
This interview makes up number eighteen in the series of interviews with business leaders in the ‘customer’ space, leading authors, thought leaders and general all round good guys and gals, that I think that you will…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.