093: Good Enough Now

Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · Jul 6, 2022 · 52m

Jess Pettitt is an author and keynote speaker. She believes to thrive in this world you have to ride two horses at once: one of humility and one of ego. This is why, while hosting and performing stand-up in NYC, she also worked as a diversity and inclusion specialist.

After a decade, Jess quit her day job but she still uses humor today to deliver actionable content related to everything you ever wanted to know about where leadership and diversity collide. Though often referred to as a thought leader, Jess responds that she just makes leaders think.

Jess works with toxic workplaces to help…