Conversations in CX, Rochester Business, & Looking Ahead – A Wilmac Wire Update
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In this episode of The Wilmac Wire, host Emily Miller shares exciting updates on the future of the podcast including the announcement that Wilmac CEO Steve McDonnell is officially joining as co-host.
Tune in to hear more about:
Why Steve’s leadership perspective will bring added depth to every episode
How season two will wrap up with returning guests and deeper conversations
A new spotlight on Rochester and the Western New York business community
Continued focus on CX, compliance, AI, and interaction data in contact centers, trading floors, and 911 centers
Episodes to check out…
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