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How to Build a Culture of Premium Service | Billy Gregus of Integrity Refrigeration & A/C
What does it take to build a home service company around premium service and integrity?
In this episode of The Home Service Heartbeat Podcast, Joe Crisara sits down with Billy Gregus of Integrity Refrigeration and A/C in Orlando, Florida, to talk about building a home service business around quality, leadership, and integrity.
Billy shares lessons from his journey from technician to business owner and the principles that continue to shape his company and team.
You'll learn:
✅Growing from technician to business owner
✅Building a premium customer experience
✅Hiring and developing the right team…
The skinny
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