#43: How to map the simplest version of your business ecosystem

The Quietly Disruptive Business · May 7, 2026 · 22m

This episode is a little different. It's less of a listen and more of a roll-up-your-sleeves, pen-in-hand, guided workshop where I walk you through your customer journey step by step to uncover the business ecosystem underneath it and the elements that make it all work.

I've created a free workbook to go alongside this episode, and together we work through six stages — from how people find you right through to what happens after the work ends — to reveal the skeleton of your business, how every piece connects, where the gaps are, and what's earning its place versus what's just adding…